2. SERVICES
JHB & CT
ATM
MONEY COUNTERS
TOTAL REPAIR PART SUPPLIES
ROLL OUTS
RELOCATION
WAREHOUSING
ASSET
VERIVICATION
DATACENTER, IT
RELOCATIONS
NEW EQUIPMENT
PLACEMENT DC
DC EQUIPMENT
RELOCATIONS
DESKTOP COMP
RELOCATIONS
DESKTOP COMP
REPAIRS &
SUPPLIES
CORPORATE
PROJECTS
WAREHOUSING
3. IT Electronikais a market leader in repair, supply and distubution of ITC equipment, placing quality and
customer satisfaction above any other interest.
The company has a national footprintand offers cross border relocations to all neighboring states using our
own vehiclesand teams. International relocations are also undertaken.
Since 2000 ITE developedourown “in-house” management-training program to ensure skilled and
dedicated personnel are always utilized topreform only the best services to our clients.
As an expanding organization, ITE takesthe transformation of ethical business requirements seriously and
achieved a level 1 BBBEE contribution and is ever seeking to improve our ratings.
We provide specialised solutions and industry best practice to our diverse client base, with the highest
customer satisfaction ratings and quality service scores.
ABILITY TO PERFORM
Since the inception of the company ITE established our selves as a reputable ITCpartnerto the corporate
industry in South Africa and beyond. We constantly completed both small and large projects successfully
and are geared to handle any scale of operation.
Structured as a successful company focusing on various customer requirements give us the ability to offer
turn-key solutions and management services to ensure that each project or SOWwe take on is completed
within the time frame and according to pre-set requirements.
Our help-desk support ensures an open communication medium and is a crucial functionto ensure project
delivery success and minimize downtime.
IT Electronikaaimsto offerour clients tangible benefit, no matter what the size. We achieve this by creating
a working partnership fromday one and by further developing the close workrelationship through our
committed and experienced teams.
IT Electonika’snational footprint in Johannesburg and Cape Townas well as our international resources,
allow us to deliver seamless services throughout the logistics chain provided to our customers.
4. SERVICE DELIVERIES
ATM Services
ITE specializesin component level repair on all types of ATM, Money Counters currently utilized in
the South African, neighboring markets. ITE can offerthe relocation, rollouts and placement of
ATM’S in SA and neighboring Countries.
PartSupplies
ITE also supply a wide range of ATM parts to the industry, namely NCR, Diebold, Triton, Hyosung.
Supply of PowerSupplies
Supply of Dispensers
Supply of Note Counters
Supply of Cabling
Repairs of dispenser
Repairs of power supplies
Card Reader repairs
Bank Note Counter repairs
RollOutProjects
ITE can assist in large rollout programs that consist of swap outs, refurbishments projects
countrywide.
DataCenterServices
In general, server room equipment can be expected to be fragile and expensive. ITE specializesin
relocation of all types of server equipment, racks and UPS’s.
ITE teamsare highly skilled and experienced. On-site supervision is alwaysapplied for dangerous or
difficultdeliveries.
Fleet
ITE operatesour impeccable vehicle fleet, all recent models. Our trucks are fitted with air-
suspension and hydraulic tail lifts.
All vehicles are fitted with satellite tracking devices constantly monitored from our head officebased
Control Center. This gives us the ability to keep constant trackof any delivery in real time.
5. Rigging
The ITE riggingteam is skilled and equipped to remove and place equipment in virtually any kind of
environment.
We can hoist heavy populated server racks in and out of basements or out the side of yourbuilding,
should there be no other access routes.
We use all the necessary lifting equipment like Mobile Cranes, Three Stage Forklifts,specialized
Chain Blocksand Slings to ensure smooth and easy movement of sensitive, heavy equipment.
MedicalEquipment
True to our motto of ‘IF IT IS HEAVY, FRAGILE OR EXPENSIVE WE MOVE IT” ITEisvery involved in
the transportation and relocation of medical equipment.
We handle anything from small blood dialysis machines to large cat scanners, x-ray machines and
microscopes costing millions of Rand.
Safes
Delivery of safes to easy accessible sites is no real challenge. It does howeverbecome seriously
important to place a high emphasis on safety and professionalism when heavy safes need to be
delivered todangerous sites.
We classify a “dangerous site” as any site that requires the use of lifting equipment bigger than Pallet
Jacks.
ITE isspecialists in installing safes into difficultlocations anywhere in buildings. We have highly
skilled and experienced operators who plan and oversee these deliveries.
Telecoms
Telecoms refer to specialized telecommunications equipment handled by ITE.Thiswilltypically be
server room related equipment that is, in most cases, tall racks withswitch gear and connection
points. It can also include specialized telecommunication equipment used in cellphone tower control
containers or, forthat matter, any other specialized equipment.
6. 2. ITE COMPUTERS SERVICES
DataDestruction
When back-up tapes and hard drives need to be destroyed we offervarious destruction methods
determined by the quantity of items and severity level of destruction required.
HardwareDestruction
ITE issuesa Hardware Destruction Certificates on request when physical destruction of equipment is
required.
Recycling
Redundant IT equipment earmarked for scrapping is disposed of to strict ISO 14001standards. ITE
issues a disposal certificateon request.
Sanitization
When hard drives need to be re-deployed ITE makeuse of data destructive softwareto overwrite
and cleanup drives individually in our sanitization center.
Re-Marketing
We have a large customer base and offeryou the service in selling yourredundant equipment to
authorized buyers in the open market.
AssetVerificationServices
We assist in asset verificationand willprovide personnel and equipment to capture serial numbers
and barcodes to match your asset registry
OutrightPurchase
We buy all types of redundant IT equipment and willsend personnel to yourpremises to assess your
equipment and make you an officialoffertopurchase.
Desktop Relocation
ITE offersa desktop relocation service of ICT (Information Communication Technology) equipment,
typically PC monitors and cases, keyboards and phones. , From one desk to another within or to your
new premises. This service involves:Disconnection, Packing,Relocation, Cleaning and Reconnection
with highly trained staff.
7. Packaging& Crating
ITE craftsmenareable to design and construct customized packing cases in our onsite packing
facility.We offera broad range of solutions and methods focusingon the protection and safety of the
entrusted objects. We can provide case specifications ranging from economicalto the highest
standards. All materials used comply withcurrent international museums standards.
Transport& Shipping
ITE providesspecialist handling and shipping services forinternational clients. Cost-effectivepart
loads throughout Europe, sea and airfreight and airside supervision for the loading and unloading of
aircraft carrying cultural and high value consignments in our care. Each aspect will be handled by
highly trained and knowledgeable staff fromour officesend destinations.
Our fleet of vehicles, equipped with air ride suspension and tail lifts are fully alarmed, also fitted
with, satellite tracking.
We provide regular road transport services throughout South Africa every week.
CustomsProcedures
All goods entering or departing South Africa require customs clearing. As an accredited customs
clearing agent weare able to provide a swiftcustoms clearing service at competitive rates. With our
online computer system linked via EDIto Customs our team is fully geared to take care of all
customs procedures as required.
5. ITE CORPORATE PROJECTS
This business unit is responsible forprocessing & negotiating Corporate Solutions on all levels,
incorporating the various ITE BusinessUnit activities.
The services include:
DevelopmentPlanning
ITE Corporate Projectsengages on top management level with our corporate customers in
anticipation of any large-scale relocation that involves the services of more than one of the ITE
Business Units.
8. ITE CorporateProjectsis responsible to develop a relocation plan and Scope Of Work(SOW), in
collaboration withour corporatecustomer, after determining the full extent of the relocation
requirements.
ITE capability platform,integrating all Business Units services in a single total solutions Proposal,
covering all aspects: including: Data Centers, ATM, Desktop Relocation, Eco-bins,Packing, Storage,
Insurance, officefurniture relocation, auctioning of redundant furniture, and full services of reverse
logistics- all SOWis fully supervised.
Relationship Structure Chart- (ProjectOrganogram)
Tailor-made per project requirement
Tender negotiations
Can accommodate solutions for budget constraint areas in cross subsidizing and trade-off
situations, and resources on hand offereffectivecompetitivecost savings.
Contracts team
Full board of team to customize a works summary on Full Scope
Participation in company development and growth strategy
An Energized qualified team that is fully qualified and forward thinking to offer the vision
and partnering with Corporates forprolonged future servicing
New Business Development
An alert team of marketers, and representatives, that coversfrom initial contactto approval
stage.
We offertailor made solutions to corporates by incorporating all our divisions.
CorporateRelocation
OfficeRelocations- TotalSolution
All requirements in officerelocationincluding furniture dismantling, relocating
reassembling, desktop relocationof ICT and personal effectsand bulk filing,
Archiving, alphanumerical packing unpacking service, eco-bin supply, safe moving
Projectmanagement, site visit meetings, floorplan layout, and powering desktop PC.
Corporate Dealmaker
Facilitator and single point of contact,company spokesperson from initiation to completion
of project, service proposal negotiation, SLA development, corporate sales.
Desktop to Desktop Relocations solutions:
Personal effects&ICT/PC
This Business Unit is the computer division that includes skilled personnel for disconnecting
and reconnecting, under the assistance of IT engineers within the unit.
Ecobins
9. A plastic crate that locks and is barcoded for scanning, forsecure and safe relocation withno
pilfering. Every 100 eco-bins utilized saves 1 tree on the planet,
Under our sustainability program.
ProjectManagement
Intermediary negotiator on ProjectOwnership
Single Point Of Contact on all business units, representing Company on all levels.
Scheduling of all ITE BUMs, integrating business opportunities.
All Business Units, communication and scheduling through the use of Gantt chart and
reporting system.
Projectmanagement solutions
ITE’s extensive management experience, offers PMsolutions on all levels of relocations.
ITE CONTACT DETAIL
Office Tel: 011 042 6549
Fax: 011 830 2782
Cell: 082 451 0175
E-Mail: ite@vodamail.co.za
Website: www.itelectronika.co.za