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Qualtrics
The crash course
Why Qualtrics?
• Over 100 question types.
• Collaborate/share with colleagues
• Analytics/reporting and exporting (filter, graphs,
subgroups)
• Cloud-based: All responses come to Qualtrics, not
to your email inbox.
• See results immediately. Instant gratification.
• Unlimited Qualtrics’ support staff.
Agenda
It’s best to jump right in.
• Quick Click-Tour.
• See the survey tool in action!
• Workshop
• Please Ask Questions At Any Time.
ASK YOURSELF:
Who am I sending this
survey to?
Moral of the story:
– Know your
respondents. This will
drive your survey type.
– Be purpose-driven
when making design
and distribution
decisions.
Sign In
Syracuseuniversity.qualtrics.com
• SU ID and password.
Basic Training
• Let’s take a Tour!
What you need & What you can ignore.
Need
– My Surveys Tab
– Edit Survey
– Distribute Survey
– View Results
– Library
– Panels
Ignore
-Polls
-Reporting
Tour a survey
• Sarah’s Survey
– Create Survey in “Quick Survey Builder”
Question types
• Text/Graphic (for the survey builder to put in a
header)
• Form
• Multiple Choice
– Single or multiple answer
• Matrix
• Text Entry
Edit Questions
• Rich text editor
• Edit multiple
• Allow text entry
• Validation
• Skip logic
• Change question type
Edit Questions
• Add Display Logic
– Display a question based on relevant response.
– Skip a question.
Utility Belt
• Look and Feel
• Survey Options
• Survey Flow
• Preview Survey
• Spell check
• Preview
• Launch (and activate)
So…
• So far we’ve covered creating, editing, and
adding logic to questions.
• ANY QUESTIONS? HOW ARE WE FEELING?
Distribute Survey
• The question returns…
ASK YOURSELF:
To whom am I sending this
survey?
TWO WAYS
1. Email Survey
2. Anonymous Survey Link
Email Survey
1. To Email Survey:
– Create excel spreadsheet.
• Firstname, lastname, email.
• CSV
– Upload Panel.
– Email survey.
• Messages: end of survey
• Test email
• Thank you / reminders
• Email history (download mailing history)
Showing off:
Responses
• See who finished
• How many responses
• Report/ download responses
Anonymous Link
2. Anonymous survey link
– Does not track personal information
– Pick up where left off (story time: cookies on fire)
– Prevent ballot box stuffing
Workshop
• Your survey!
• But before we dive in….
A Note:
• Qualtrics’ Research Suite contract:
– There may be only a 1 year agreement with your
institution that will be renewed only if campus
users are satisfied and costs shared.
HELPFUL RESOURCES
• Qualtrics University. Google it!
(http://www.qualtrics.com/university/researchsu
ite/)
• Sarah B:
sebratt@syr.edu
• Call Qualtrics. 1-800-340-9194.
Monday-Friday: 8am-8pm.
• Email: sales@qualtrics.com Qualtrics folks are
actually good about emailing you back.
Qualtrics Training PP

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Qualtrics Training PP

  • 2. Why Qualtrics? • Over 100 question types. • Collaborate/share with colleagues • Analytics/reporting and exporting (filter, graphs, subgroups) • Cloud-based: All responses come to Qualtrics, not to your email inbox. • See results immediately. Instant gratification. • Unlimited Qualtrics’ support staff.
  • 3. Agenda It’s best to jump right in. • Quick Click-Tour. • See the survey tool in action! • Workshop • Please Ask Questions At Any Time.
  • 4. ASK YOURSELF: Who am I sending this survey to? Moral of the story: – Know your respondents. This will drive your survey type. – Be purpose-driven when making design and distribution decisions.
  • 7. What you need & What you can ignore. Need – My Surveys Tab – Edit Survey – Distribute Survey – View Results – Library – Panels Ignore -Polls -Reporting
  • 8. Tour a survey • Sarah’s Survey – Create Survey in “Quick Survey Builder”
  • 9. Question types • Text/Graphic (for the survey builder to put in a header) • Form • Multiple Choice – Single or multiple answer • Matrix • Text Entry
  • 10. Edit Questions • Rich text editor • Edit multiple • Allow text entry • Validation • Skip logic • Change question type
  • 11. Edit Questions • Add Display Logic – Display a question based on relevant response. – Skip a question.
  • 12. Utility Belt • Look and Feel • Survey Options • Survey Flow • Preview Survey • Spell check • Preview • Launch (and activate)
  • 13. So… • So far we’ve covered creating, editing, and adding logic to questions. • ANY QUESTIONS? HOW ARE WE FEELING?
  • 14. Distribute Survey • The question returns… ASK YOURSELF: To whom am I sending this survey?
  • 15. TWO WAYS 1. Email Survey 2. Anonymous Survey Link
  • 16. Email Survey 1. To Email Survey: – Create excel spreadsheet. • Firstname, lastname, email. • CSV – Upload Panel. – Email survey. • Messages: end of survey • Test email • Thank you / reminders • Email history (download mailing history)
  • 17. Showing off: Responses • See who finished • How many responses • Report/ download responses
  • 18. Anonymous Link 2. Anonymous survey link – Does not track personal information – Pick up where left off (story time: cookies on fire) – Prevent ballot box stuffing
  • 19. Workshop • Your survey! • But before we dive in….
  • 20. A Note: • Qualtrics’ Research Suite contract: – There may be only a 1 year agreement with your institution that will be renewed only if campus users are satisfied and costs shared.
  • 21. HELPFUL RESOURCES • Qualtrics University. Google it! (http://www.qualtrics.com/university/researchsu ite/) • Sarah B: sebratt@syr.edu • Call Qualtrics. 1-800-340-9194. Monday-Friday: 8am-8pm. • Email: sales@qualtrics.com Qualtrics folks are actually good about emailing you back.

Notas do Editor

  1. Tour, Try (Distribute), Workshop.
  2. We are not diving right into the survey building because these questions are critical to ask before you begin; they shape your question types, survey flow, and distribution strategy. Qualtrics has a lot of great features and functions—but this is so they can serve diverse needs, not so you can use them all. That’s impossible because they contradict. What is one survey-builder’s multiple-choice bread and butter, another may never use. Example: send to a panel or have anonymous link.
  3. What is everything? Where is everything? Navigation. Explain all the icons like edit,Collaborate, create from copy (use a survey you already made).
  4. Just watch for now, but if you were going to build a survey from scratch, you’d do this: Quick Survey Builder
  5. I’m going to show you all the features that are bare minimum to know. Here’s the survey I made. “Sarah’s Survey” I’ve put in the main question types. To move the questions up and down use the arrows. To work on or edit a question, click on the box.
  6. These are the most common ones I’ll use. As you get to know qualtrics, you’ll use other functions but for now I’ve highlighted the main functions you’ll need to get started. “Validation“ is in red because it can be tricky. Some people will just stop taking the survey if they get frustrated. Add a validation message, we’ll get to that later.
  7. Useful thing to know—status of email and survey link, time started, etc.