3. Electronic banking is an umbrella term for the process by which a customer may perform banking transactions electronically without visiting a brick-and-mortar institution.
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6. There are different services provided under e-banking for example :- ONLINE BILL PAYMENT , FUND TRANSFER , SHOPPING,TICKET BOOKING , PRE PAID MOBILE RECHARGE,PERSONAL HOME PAGE , INVESTMENT SERVICES, ONLINE APPLICATIONS , PERSONAL UPDADATE , MARKET WATCH etc .
15. "We are happy to be recognized for our efforts in Internet banking. Through Internet banking we have endeavoured to provide comprehensive and anytime banking facilities to our customers to enhance their overall banking experience. This has led to our registered internet banking base increasing to 4 million customers and over 10% of our banking transactions happening online.” Ms CHANDA KOCHHAR , Executive Director ,ICICI BANK