1. RESUME
SANJEEV KUMAR THAKUR Mobile No :- 8130629777 Sanjeev230688@gmail.com
Objective :
A challenging and rewarding position in leading company.
Work Experience :
Currently working with ROYAL BANK OF SCOTLAND GROUP in Delhi since 2012.
Roles and Responsibility :
R.B.S. BACK OFFICE,(TRADE OPERATIONS):
 Good Knowledge about Trade collection products.
 Authorising Import collection Booking, Acceptance, Payment and Delivery order.
 Accurately checking the documents ensuring that they are strictly in accordance with the
terms and conditions as well as all internal and external rules and regulation.
 Providing a high level of customer service by scrutinizing of trade documents.
 Effectively handling Swift Messages (MT103, 202, 410, 412 etc)
 Training to New joiners in the Team.
 eBRC issuance and uploading on DGFT server.
 Monthly metrics reporting includes dashboard preparation.
 Export collections Bill booking.
 Issuance & Amendments of Bank GUARANTEES.
R.B.S N.V, NEW DELHI (BANK):
 Resolving client’s query regarding their transactions.
 Coordinating with back end team for transactions.
 Resolving back end teams concerns and queries regarding transactions.
 Ensuring transaction is completed on time.
 Signature verification and checking if a transaction is as per RBI guidelines.
 Handling client escalations.
Trainings Attended :
Various trainings attended under corporate learning system program mainly include –
 Effective Communication Sills.
 Basics of Trade Finance.
 URC 522.
 SWIFT.
 Being Customer Centric.
Achievements :
 Received Bronze ovation (RBS) for stabilizing e-BRC project.
 Received “Quality award (RBS)” for error free work.

2.  Received “Spot ovation award” for working and stabilizing physical data verification.
 Certified in Trade Operations (RBS) Level 1 and Level 2.
 Certified in Trade Collections Internal Certification Program.
Academia Background :
 Masters in Business Administration in Finance & Marketing from Baddi University of Emerging Science and
Technology.(2010-12)
 Graduate in BBA from M.L.S.M college Sunder Nagar HP (H.P. University) (2007-10)
 12th
from Govt. Sr. Sec. School, Baldwara (H.P) affiliated to H.P Board (2007)
 10th
from Model public High School Baldwara (H.P.) affiliated to H.P. Board(2005).
Industrial Training :
 Six weeks summer training during BBA in ACC Ltd Barmana H.P.
 Six weeks training during MBA under CA in Samkaria and Co. Solan H.P.
Computer Literacy :
 MS Office.
 MS Excel.
Interests :
 Playing Cricket.
 Listening to music.
STRENGTHS:
 Used to learning positive things from others and left the negative ones.
 Flexibility, Adaptability and Quick learner with skills to work under work pressure.
Personal data :
Name: Sanjeev kumar Thakur
DOB: 23 June 1988
Marital Status: Single
Contact No: 08130629777
Belong to: Mand I (H.P.).
Declaration :
I do here by declare that all the information given above is true to the best of my knowledge and belief..

3. Date:
Place: (Sanjeev Kuamr Thakur)