1. SANDRA TOOKS
1340 Stratford Avenue #4B Bronx, NY 10472 917-721-9385 Sttooks@hotmail.com
SUMMARY OF QUALIFICATION
Skillful and dedicated office administration professional with over thirteen years of experience in bookkeeping, accounts
payable/receivable, coordinating, planning, and support of daily operational and administrative functions
 Results-driven with experience in administrative support, operations management and staff development
 Proven value and dedication as a team member
 Strong written and verbal communication skills as demonstrated in reports, memos and all other office
documents, as well as training staff
 Respond rapidly and appropriately to changing circumstances and refocus on new policies, evaluate problems,
make astute decisions to affect positive change
 Skilled Assistant Project Manager
WORK EXPERIENCE
NEW YORK CITYDEPARTMENT OF TRANSPORTATION NewYork, NY
Community Liaison/Good Temps 2014 – Present
 Assist Director of Intergovernmental Programs with day to day coordination of the Adopt-A-Highway and the
AAH Volunteer Program
 Performs administrative functions, complaint resolutions (from the Maintenance Providers, potential sponsors,
volunteers and the general public)
 Maintain electronic and hardcopy filing systems
 Create,design and update comprehensive complex reports in Excel and Access
 Assist with the development and implementation of guidelines and standards for the Adopt-A-Highway and AAH
Volunteer Programs
 Provides verification of contract and agreements,responsible for securing new and renewed permits, coordinate
with OCMC to resolve permit related issues
 Update monthly reports for the Adopt-A-Highway Program and the DOT/ Adopt-A-Highway webpage7
NEW TESTAMENT BAPTIST CHURCH NewYork, NY
Administrative Coordinator 2011 - Present
 Maintain calendar for various events and leadership team’s schedule
 In charge of all bookkeeping activities including accounts payable, accounts receivable and bank deposits
 Plan and execute functions for community outreach; prepares and provides marketing material
 Coordinate special programs and maintain monthly expenses,create event budgets, distribute checks
WIPE-TEX INTERNATIONALCORP Bronx, NY
Bookkeeper/ Office Manager
2007 – 2011
 Reconciled over 100 accounts on a monthly basis
 Created 50+ Billing Invoices weekly; posted checks; handled bank deposits
 Managed sales reps commissions; processed credit card transactions
 Conducted collections calls; prepared monthly/year end closings report for outstanding accounts receivables and
bad debt write-offs
COMPUTER SKILLS:
Microsoft Office Suite: Excel, PowerPoint, Word, Access,Publisher, Outlook, Peachtree,Knowledge of QuickBooks,
Project Management
EDUCATION
Metropolitan College of New York
Masters in General Management - MBA
Expected Graduation Spring 2015
Phi Theta Kappa, Beta Mu Iota Chapter, Magna Cum Laude
Bachelor of Business Administration – BBA