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SOCIAL MEDIA FOR YOUR BUSINESS
TWEET US: @SALLYANNEHOWELL
@NOISYMONKEY
NOISY LITTLE MONKEY
SEARCH & SOCIAL MEDIA MARKETING
• With a unique hybrid of search optimisation, social media
marketing, creative flair and technical wizardry, we drive
traffic, enquiries and sales

Specialising in online activity, maximising conversions from offline
WHO’D TRUST A MONKEY?

Over 80 businesses, charities and gov’t bodies in EU, USA & Africa
Facebook

ROI

Twitter

Google+

Pinterest

@SallyanneHowell
YOU WILL VIEW THESE SLIDES ONLINE
WHILST GIVING US SOME FEEDBACK ;)

Image Credit:
http://www.flickr.com/photos/ansik/396906464/sizes/l/in/photostream/

@SallyanneHowell
BEFORE WE GET SOCIAL
WHERE DO YOU SEND YOUR VISITORS?

@SallyanneHowe
WHERE? ON YOUR SITE!
ELSE, WHERE WILL PEOPLE WHO FOLLOW YOU GO?
• Social media works best when there is some meat on the
bone
• WordPress is the best
• Your web designer will love it
• It needs to be:
– On www.<yoursite>/blog
– Updated regularly
– Give useful information
– Contain unique insights / perspective / news
– Running the Yoast SEO plug in

http://wordpress.org/
http://yoast.com/wordpress/seo/

@SallyanneHowell
CHOOSE AN ADAPTIVE DESIGN
THINK OF MOBILE USERS

Because people get their social on from smartphones
@SallyanneHowell
WHY GET SOCIAL?
REASONS WHY YOU SHOULD BE ON SOCIAL

BUT NOT ALL THE SOCIAL CHANNELS!
•
•
•
•
•

Increase visitors to website
Increase brand loyalty & engage with existing audiences
Sales, sales and more sales
Market intelligence / competitor analysis
Authority

Image Credit: http://bit.ly/1h9RxkF

@SallyanneHowell
ITS NOT ALL ABOUT YOU
IF YOU’RE DOING THIS…

http://www.flickr.com/photos/ter-burg/8127283172/sizes/c/in/photostream/

@SallyanneHowell
YOUR AUDIENCE WILL BE DOING THIS…

http://www.flickr.com/photos/jdhancock/3618602355/sizes/l/in/photostream/

@SallyanneHowell
THINK ABOUT YOUR AUDIENCE
WHO ARE THE PASSIONATE ONES?

These will share your content and brand messages. They may not actually be the people who buy the
most, but they’re noisy and have influence over…
The rest of us
Who are you writing for?

What are their goals?
What are they interested in?
How can you help?

@SallyanneHowell
Vicky - 25

Dan - 30

IT Journalist

Developer (agency based)

Sarah – Aged 40
IT Director

Challenges:
Being ahead of the latest geek trends,
stock news, tech gossip, being found
out.

Challenges:
Work / Life (18 month old kid)
Productivity
The new boy is better than me

Challenges:
Budgets
Reliable Infrastructure
Managing geeks

Wants:
Google Glass, Bylines in the nationals,
her big break.

Wants:
Productivity Tools, management
advice, Google Glass, to be
entertained

Wants:
Straight forward language
Reliable data
Facts figures

Reads netmums, nhs direct,
Stackoverflow, Wired, Oatmeal,
xkcd

Reads The Register, Seth Godin,
Homes & Gardens, the headlines
on the gutter press

Uses r/tech, Facebook

Uses Email. BBC apps

Reads The Register, Guardian Tech,
gizmodo, TC, Mashable, Buzzfeed,
NextWeb
Uses r/tech, Google+, Twitter &
Facebook

CC: Wordlizen, Dekcuf, GuySie
LETS GET ORGANISING!
FAILING TO PREPARE IS PREPARING TO FAIL
(AND ALL THAT JAZZ)

@SallyanneHowe
CREATING ENGAGING CONTENT
HANNAH GOES BANANAS

• Entertain
• Educate
• Persuade
• Convert

https://twitter.com/hannah_bo_banna
@SallyanneHowell
BLOG IDEAS
CREATING & COLLATING
Create:
• Events you run
• Interviews with attendees
• Interesting news from your area / in your industry
• Opinion pieces – you are awesome!

Collate:
• Industry research
• Topical news stories
• Statistics

Image Credit: http://bit.ly/1fVu6dX

@SallyanneHowell
CREATING A CONTENT CALENDAR
JELLY BEANS AND BREAD AND BUTTER

Use tools to schedule – plan in advance
@SallyanneHowell
STUCK FOR CONTENT?

@SallyanneHowel
Question
How many of you mentioned Valentines Day as part of
your social?

Image Credit: http://commons.wikimedia.org/wiki/File:Origami_love_hearts.jpg

@SallyanneHowell
CREATING CONTENT
SOME THINGS ARE PREDICTABLE & CHEAP

@SallyanneHowell
TEA / COFFEE BREAK

Image Credit: http://bit.ly/1eyniF3

@SallyanneHowell
QUESTION
IS YOUR ORGANISATION ON FACEBOOK?

@MrJonPayne
QUESTION
IS THERE ANY BENEFIT TO HAVING YOUR
ORGANISATION ON FACEBOOK?

@MrJonPayne
IF THE AREA OF THIS
SLIDE REPRESENTS ALL
THE TRAFFIC ON
THE INTERNET

@MrJonPayne
THIS MUCH
IS FACEBOOK

http://mashable.com/2010/11/19/facebook-traffic-stats/
Hat Tip: https://twitter.com/kelvinnewman #BrightonSEO founder
@SallyanneHowell
45 billion other
web pages are
fighting over the
remainder
Some 45 billion web pages
http://www.worldwidewebsize.com/

@SallyanneHowell
SO HOW DOES FACEBOOK WORK?
WHAT DOES THIS MEAN FOR YOUR BRAND

http://www.whatisedgerank.com/
@SallyanneHowell
OPTIMISE YOUR FACEBOOK PAGE
BE FIRST TO THE PARTY

This is a organisation PAGE. Don’t use a PROFILE – PROFILES are for people,
PAGES are for organisations

@SallyanneHowell
OPTIMISE YOUR FACEBOOK PAGE
MAKE SEARCH ENGINES & CLIENTS LOVE YOU

Give as much relevant information as you can
@SallyanneHowell
POSTING ON FACEBOOK
GRAB MY ATTENTION – I DARE YOU!

@SallyanneHowell
ENGAGING ON TWITTER
TWEET STRUCTURE

@SallyanneHowell
HOW TO TWEET FOR ENGLAND
A QUICK GUIDE TO TWEETING
•
•
•
•
•
•
•
•

Get visual – people love photos!
Ask for what you want – Pls RT, Share with your friends
Seize the moment – events you attend, use hashtags
Include a call to action – join our mailing list, come along to
our event
Create urgency – “enter our competition today to win a free
family ticket”
Demonstrate thought leadership
Converse with people – thanks for attending, what do you
think about
Own your space – engage with local community

https://business.twitter.com/write-engaging-promoted-tweetsgeneral?utm_campaign=EM_UK_RT_SMB_Email6_Write%20your%20Tweets&utm_medium=e
mail&utm_source=Eloqua

@SallyanneHowell
IF YOU HAVE ONE OF THESE…
THEN YOU HAVE A G+ ACCOUNT. WHY?

Sign up for free: https://mail.google.com/
@SallyanneHowell
THE G TO THE PLUS
HOW TO WIN ON G+
•
•
•
•

Starting out – see if existing contacts are on G+
Connect your website to your G+ page – Google is all knowing but wan
Use communities to share your content
Post to G+ whenever you post a blog post

https://support.google.com/plus/?hl=en#topic=3049661

@SallyanneHowell
More than
just cakes
and cats
Pinterest
Question Show of hands
Intro to what pinterest, what n why
examples of
best practices
measuring success
COCA COLA
BOARDS AND PINS

@SallyanneHowell
LINKEDIN
SOME PEOPLE LOVE IT…

@SallyanneHowell
ANALYTICS AND PAID ADVERTISING
MEASURING SUCCESS & IMPROVING

Image Credit: http://bit.ly/1boF4vi

@SallyanneHowell
MEASURING SUCCESS
PROFESSOR TRAFFIC

http://www.noisylittlemonkey.com/professor-traffic/
Image Credit: http://bit.ly/1oRnGD9

@SallyanneHowell
SOCIAL MEDIA FOR YOUR BUSINESS
TWEET US: @SALLYANNEHOWELL
@NOISYMONKEY
Social Media Training for Businesses - Noisy Little Monkey BRAVE Seminar

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Social Media Training for Businesses - Noisy Little Monkey BRAVE Seminar

  • 1.
  • 2. SOCIAL MEDIA FOR YOUR BUSINESS TWEET US: @SALLYANNEHOWELL @NOISYMONKEY
  • 3. NOISY LITTLE MONKEY SEARCH & SOCIAL MEDIA MARKETING • With a unique hybrid of search optimisation, social media marketing, creative flair and technical wizardry, we drive traffic, enquiries and sales Specialising in online activity, maximising conversions from offline
  • 4. WHO’D TRUST A MONKEY? Over 80 businesses, charities and gov’t bodies in EU, USA & Africa
  • 6. YOU WILL VIEW THESE SLIDES ONLINE WHILST GIVING US SOME FEEDBACK ;) Image Credit: http://www.flickr.com/photos/ansik/396906464/sizes/l/in/photostream/ @SallyanneHowell
  • 7. BEFORE WE GET SOCIAL WHERE DO YOU SEND YOUR VISITORS? @SallyanneHowe
  • 8. WHERE? ON YOUR SITE! ELSE, WHERE WILL PEOPLE WHO FOLLOW YOU GO? • Social media works best when there is some meat on the bone • WordPress is the best • Your web designer will love it • It needs to be: – On www.<yoursite>/blog – Updated regularly – Give useful information – Contain unique insights / perspective / news – Running the Yoast SEO plug in http://wordpress.org/ http://yoast.com/wordpress/seo/ @SallyanneHowell
  • 9. CHOOSE AN ADAPTIVE DESIGN THINK OF MOBILE USERS Because people get their social on from smartphones @SallyanneHowell
  • 11. REASONS WHY YOU SHOULD BE ON SOCIAL BUT NOT ALL THE SOCIAL CHANNELS! • • • • • Increase visitors to website Increase brand loyalty & engage with existing audiences Sales, sales and more sales Market intelligence / competitor analysis Authority Image Credit: http://bit.ly/1h9RxkF @SallyanneHowell
  • 12. ITS NOT ALL ABOUT YOU IF YOU’RE DOING THIS… http://www.flickr.com/photos/ter-burg/8127283172/sizes/c/in/photostream/ @SallyanneHowell
  • 13. YOUR AUDIENCE WILL BE DOING THIS… http://www.flickr.com/photos/jdhancock/3618602355/sizes/l/in/photostream/ @SallyanneHowell
  • 14. THINK ABOUT YOUR AUDIENCE
  • 15. WHO ARE THE PASSIONATE ONES? These will share your content and brand messages. They may not actually be the people who buy the most, but they’re noisy and have influence over…
  • 17. Who are you writing for? What are their goals? What are they interested in? How can you help? @SallyanneHowell
  • 18. Vicky - 25 Dan - 30 IT Journalist Developer (agency based) Sarah – Aged 40 IT Director Challenges: Being ahead of the latest geek trends, stock news, tech gossip, being found out. Challenges: Work / Life (18 month old kid) Productivity The new boy is better than me Challenges: Budgets Reliable Infrastructure Managing geeks Wants: Google Glass, Bylines in the nationals, her big break. Wants: Productivity Tools, management advice, Google Glass, to be entertained Wants: Straight forward language Reliable data Facts figures Reads netmums, nhs direct, Stackoverflow, Wired, Oatmeal, xkcd Reads The Register, Seth Godin, Homes & Gardens, the headlines on the gutter press Uses r/tech, Facebook Uses Email. BBC apps Reads The Register, Guardian Tech, gizmodo, TC, Mashable, Buzzfeed, NextWeb Uses r/tech, Google+, Twitter & Facebook CC: Wordlizen, Dekcuf, GuySie
  • 19. LETS GET ORGANISING! FAILING TO PREPARE IS PREPARING TO FAIL (AND ALL THAT JAZZ) @SallyanneHowe
  • 20. CREATING ENGAGING CONTENT HANNAH GOES BANANAS • Entertain • Educate • Persuade • Convert https://twitter.com/hannah_bo_banna @SallyanneHowell
  • 21. BLOG IDEAS CREATING & COLLATING Create: • Events you run • Interviews with attendees • Interesting news from your area / in your industry • Opinion pieces – you are awesome! Collate: • Industry research • Topical news stories • Statistics Image Credit: http://bit.ly/1fVu6dX @SallyanneHowell
  • 22. CREATING A CONTENT CALENDAR JELLY BEANS AND BREAD AND BUTTER Use tools to schedule – plan in advance @SallyanneHowell
  • 24. Question How many of you mentioned Valentines Day as part of your social? Image Credit: http://commons.wikimedia.org/wiki/File:Origami_love_hearts.jpg @SallyanneHowell
  • 25. CREATING CONTENT SOME THINGS ARE PREDICTABLE & CHEAP @SallyanneHowell
  • 26. TEA / COFFEE BREAK Image Credit: http://bit.ly/1eyniF3 @SallyanneHowell
  • 27. QUESTION IS YOUR ORGANISATION ON FACEBOOK? @MrJonPayne
  • 28. QUESTION IS THERE ANY BENEFIT TO HAVING YOUR ORGANISATION ON FACEBOOK? @MrJonPayne
  • 29. IF THE AREA OF THIS SLIDE REPRESENTS ALL THE TRAFFIC ON THE INTERNET @MrJonPayne
  • 30. THIS MUCH IS FACEBOOK http://mashable.com/2010/11/19/facebook-traffic-stats/ Hat Tip: https://twitter.com/kelvinnewman #BrightonSEO founder
  • 32. 45 billion other web pages are fighting over the remainder Some 45 billion web pages http://www.worldwidewebsize.com/ @SallyanneHowell
  • 33. SO HOW DOES FACEBOOK WORK? WHAT DOES THIS MEAN FOR YOUR BRAND http://www.whatisedgerank.com/ @SallyanneHowell
  • 34. OPTIMISE YOUR FACEBOOK PAGE BE FIRST TO THE PARTY This is a organisation PAGE. Don’t use a PROFILE – PROFILES are for people, PAGES are for organisations @SallyanneHowell
  • 35. OPTIMISE YOUR FACEBOOK PAGE MAKE SEARCH ENGINES & CLIENTS LOVE YOU Give as much relevant information as you can @SallyanneHowell
  • 36. POSTING ON FACEBOOK GRAB MY ATTENTION – I DARE YOU! @SallyanneHowell
  • 37. ENGAGING ON TWITTER TWEET STRUCTURE @SallyanneHowell
  • 38. HOW TO TWEET FOR ENGLAND A QUICK GUIDE TO TWEETING • • • • • • • • Get visual – people love photos! Ask for what you want – Pls RT, Share with your friends Seize the moment – events you attend, use hashtags Include a call to action – join our mailing list, come along to our event Create urgency – “enter our competition today to win a free family ticket” Demonstrate thought leadership Converse with people – thanks for attending, what do you think about Own your space – engage with local community https://business.twitter.com/write-engaging-promoted-tweetsgeneral?utm_campaign=EM_UK_RT_SMB_Email6_Write%20your%20Tweets&utm_medium=e mail&utm_source=Eloqua @SallyanneHowell
  • 39. IF YOU HAVE ONE OF THESE… THEN YOU HAVE A G+ ACCOUNT. WHY? Sign up for free: https://mail.google.com/ @SallyanneHowell
  • 40. THE G TO THE PLUS HOW TO WIN ON G+ • • • • Starting out – see if existing contacts are on G+ Connect your website to your G+ page – Google is all knowing but wan Use communities to share your content Post to G+ whenever you post a blog post https://support.google.com/plus/?hl=en#topic=3049661 @SallyanneHowell
  • 41. More than just cakes and cats Pinterest Question Show of hands Intro to what pinterest, what n why examples of best practices measuring success
  • 42. COCA COLA BOARDS AND PINS @SallyanneHowell
  • 43. LINKEDIN SOME PEOPLE LOVE IT… @SallyanneHowell
  • 44. ANALYTICS AND PAID ADVERTISING MEASURING SUCCESS & IMPROVING Image Credit: http://bit.ly/1boF4vi @SallyanneHowell
  • 47. SOCIAL MEDIA FOR YOUR BUSINESS TWEET US: @SALLYANNEHOWELL @NOISYMONKEY

Notas do Editor

  1. http://www.flickr.com/photos/worldizen/4563405626/sizes/l/in/photostream/ / http://www.flickr.com/photos/dekcuf/6441085947/ / http://www.flickr.com/photos/guysie/6958087062/
  2. http://wikiblinks.com/mark-zuckerberg-makes-first-investment-in-startup/
  3. http://www.wired.com/business/2013/06/this-is-the-perfect-pinterest-picture/