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How to make money with SUSE
Sales Exchange




Marijn de Vos
Territory Manager Benelux
mdevos@suse.com
Some facts

    •   Linux is the fastest growing OS
    •   Computable and Automatisering Gids published
        Gartner number:
         –   In 2010 the global market for Operating Systems was about
             30,4 billion dollars
         –   A growth of 7,8 percent compared to 2009
    •   25% of the Dutch companies (>50 employees) have a
        Linux strategy
    •   SUSE grows 32% each year



2
Some facts




3
Some facts




4
Some facts




5
Some facts




6
Comprehensive Portfolio




7
Broad Ecosystem




     Solution      Training   Technology    Certified SUSE
     Providers     Partners   Partners      Linux
     (VADs/VARs)              (ISVs/IHVs)   Enterprise
     and System                             products
     Integrators




8
Open Source Community Leadership
                  OPEN
                  VIRTUALIZATION
                  ALLIANCE




                                   kernel.org




9
SUSE has focus on

     •   Enterprise Computing
          –   Core business
          –   Mission Critical workloads, high availability, high performance
              computing and real-time computing all relate to this theme.
     •   Cloud & Cloud Infrastructure
          –   Running as a guest with key cloud service providers
          –   Providing an all OS cloud infrastructure stack
     •   Integrated systems
          –   mass-storage, health care and telco devices
          –   GE Healthcare, Ericsson, NCR


10
Enterprise Computing

     •   Unique Alliances
          –   Microsoft
          –   VMware
          –   SAP
     •   Market leader in Germany
     •   Mainframe market leader
     •   Easy subscription model
     •   No vendor-lock
     •   Partner channel only strategy


11
Unique Alliance: Microsoft

     •   Started in 2006
     •   Five focus points
          –   Active Directory (Server)
          –   Identity Management (Cloud)
          –   Virtualization
          –   Management
          –   Linux (support)
     •   Expanded Support Offering
     •   Supported by Microsoft


12
Unique Alliance: VMware

     •   Started in 2010
     •   OEM agreement
     •   At no cost SLES for VMware available through
         VMware
     •   Upgrade in support available
     •   Only for virtual systems




13
Unique Alliance: SAP

     •   Certified since 1999
     •   Recommended by SAP and a reference platform for
         development
     •   Specific version for SAP available since 2008
     •   70% of all SAP installations on Linux run SUSE




14
Subscription model
                                BASIC                      STANDARD                    PRIORITY
                                30 days installation and
     Support Terms of Service                              1 or 3 year subscriptions   1 or 3 year subscriptions
                                configuration support

     Hours of Access            12x5                       12x5                        24x7

     Number of Service
                                Unlimited                  Unlimited                   Unlimited
     Requests
                                                                                       1 hour for Severity 1
     Response Time              N/A                        4 hours
                                                                                       4 hours for all others

     Service Request                                       Phone for Severity 1        Phone for Severity 1
                                Online
     Registration                                          Online for all others       Online for all others

     Support Engineer Access    Electronic                 Email, Chat and Phone       Email, Chat and Phone

     Access to Patches &
                                1 year                     1 year                      1 year
     Fixes

     One Year                   290 EURO                   660 EURO                    1.240 EURO

     Three Years                780 EURO                   1.790 EURO                  3.360 EURO




15
Subscription model

     •   A customer is allowed to mix between Standard and
         Priority subscriptions
     •   Does not look at number of CPU
     •   Does not look at number of virtual servers
     •   One contract end date
     •   Special Price Request are possible
     •   Renewal process through the channel




16
Partner Channel

     •   More then 200 resellers in the Benelux
     •   17 partners in the Benelux area are silver, gold or
         platinum certified for Novell Data Center
         Specialization
     •   Per June 1st a separate SUSE channel
          –   Silver
          –   Gold
          –   Platinum
     •   Two distributors (Dupaco and Tech Data)



19
SUSE activities

     •   Every quarter a TechExchange
          –   July 4th Belgium
          –   July 5th Netherlands
     •   Every quarter a SalesExchange with partners
          –   Today!
     •   Every half year a SUSE Business Builder
          –   Planned for November
     •   Every year a worldwide congres: SUSECon
          –   September 18th – 21st – Orlando, Florida
          –   SKU is available to purchase and/or resell

20
SUSE activities

     •   SUSE Benelux organization has been set-up
     •   Only a focus for SUSE
     •   25% revenue growth target in FY13
     •   Marketing ideas can be funded


     …Simply creates more business




21
More focus means….
       More business
       www.suse.com



     Thank you.



22
Corporate Headquarters   +49 911 740 53 0 (Worldwide)   Join us on:
     Maxfeldstrasse 5         www.suse.com                   www.opensuse.org
     90409 Nuremberg
     Germany


24
Unpublished Work of SUSE. All Rights Reserved.
This work is an unpublished work and contains confidential, proprietary, and trade secret information of SUSE.
Access to this work is restricted to SUSE employees who have a need to know to perform tasks within the scope of
their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated,
abridged, condensed, expanded, collected, or adapted without the prior written consent of SUSE.
Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.


General Disclaimer
This document is not to be construed as a promise by any participating company to develop, deliver, or market a
product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making
purchasing decisions. SUSE makes no representations or warranties with respect to the contents of this document,
and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose.
The development, release, and timing of features or functionality described for SUSE products remains at the sole
discretion of SUSE. Further, SUSE reserves the right to revise this document and to make changes to its content, at
any time, without obligation to notify any person or entity of such revisions or changes. All SUSE marks referenced in
this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All
third-party trademarks are the property of their respective owners.

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How to make money with Suse

  • 1. How to make money with SUSE Sales Exchange Marijn de Vos Territory Manager Benelux mdevos@suse.com
  • 2. Some facts • Linux is the fastest growing OS • Computable and Automatisering Gids published Gartner number: – In 2010 the global market for Operating Systems was about 30,4 billion dollars – A growth of 7,8 percent compared to 2009 • 25% of the Dutch companies (>50 employees) have a Linux strategy • SUSE grows 32% each year 2
  • 8. Broad Ecosystem Solution Training Technology Certified SUSE Providers Partners Partners Linux (VADs/VARs) (ISVs/IHVs) Enterprise and System products Integrators 8
  • 9. Open Source Community Leadership OPEN VIRTUALIZATION ALLIANCE kernel.org 9
  • 10. SUSE has focus on • Enterprise Computing – Core business – Mission Critical workloads, high availability, high performance computing and real-time computing all relate to this theme. • Cloud & Cloud Infrastructure – Running as a guest with key cloud service providers – Providing an all OS cloud infrastructure stack • Integrated systems – mass-storage, health care and telco devices – GE Healthcare, Ericsson, NCR 10
  • 11. Enterprise Computing • Unique Alliances – Microsoft – VMware – SAP • Market leader in Germany • Mainframe market leader • Easy subscription model • No vendor-lock • Partner channel only strategy 11
  • 12. Unique Alliance: Microsoft • Started in 2006 • Five focus points – Active Directory (Server) – Identity Management (Cloud) – Virtualization – Management – Linux (support) • Expanded Support Offering • Supported by Microsoft 12
  • 13. Unique Alliance: VMware • Started in 2010 • OEM agreement • At no cost SLES for VMware available through VMware • Upgrade in support available • Only for virtual systems 13
  • 14. Unique Alliance: SAP • Certified since 1999 • Recommended by SAP and a reference platform for development • Specific version for SAP available since 2008 • 70% of all SAP installations on Linux run SUSE 14
  • 15. Subscription model BASIC STANDARD PRIORITY 30 days installation and Support Terms of Service 1 or 3 year subscriptions 1 or 3 year subscriptions configuration support Hours of Access 12x5 12x5 24x7 Number of Service Unlimited Unlimited Unlimited Requests 1 hour for Severity 1 Response Time N/A 4 hours 4 hours for all others Service Request Phone for Severity 1 Phone for Severity 1 Online Registration Online for all others Online for all others Support Engineer Access Electronic Email, Chat and Phone Email, Chat and Phone Access to Patches & 1 year 1 year 1 year Fixes One Year 290 EURO 660 EURO 1.240 EURO Three Years 780 EURO 1.790 EURO 3.360 EURO 15
  • 16. Subscription model • A customer is allowed to mix between Standard and Priority subscriptions • Does not look at number of CPU • Does not look at number of virtual servers • One contract end date • Special Price Request are possible • Renewal process through the channel 16
  • 17. Partner Channel • More then 200 resellers in the Benelux • 17 partners in the Benelux area are silver, gold or platinum certified for Novell Data Center Specialization • Per June 1st a separate SUSE channel – Silver – Gold – Platinum • Two distributors (Dupaco and Tech Data) 19
  • 18. SUSE activities • Every quarter a TechExchange – July 4th Belgium – July 5th Netherlands • Every quarter a SalesExchange with partners – Today! • Every half year a SUSE Business Builder – Planned for November • Every year a worldwide congres: SUSECon – September 18th – 21st – Orlando, Florida – SKU is available to purchase and/or resell 20
  • 19. SUSE activities • SUSE Benelux organization has been set-up • Only a focus for SUSE • 25% revenue growth target in FY13 • Marketing ideas can be funded …Simply creates more business 21
  • 20. More focus means…. More business www.suse.com Thank you. 22
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  • 22. Corporate Headquarters +49 911 740 53 0 (Worldwide) Join us on: Maxfeldstrasse 5 www.suse.com www.opensuse.org 90409 Nuremberg Germany 24
  • 23. Unpublished Work of SUSE. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of SUSE. Access to this work is restricted to SUSE employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of SUSE. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. SUSE makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for SUSE products remains at the sole discretion of SUSE. Further, SUSE reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All SUSE marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.