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IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
How the new IUSS standard will affect
clinical engineers
Presentation to CEASA AND SAFHE 31 July 2014
Peta de Jager and Riaan van der Watt
National Department of Health
INFRASTRUCTURE UNIT SUPPORT SYSTEMS PROJECT
GUIDELINES NORMS AND STANDARDS
Council for Scientific and
Industrial Research
Development Bank
of Southern Africa
Supported by
Infrastructure Unit 1
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Introduction
“We shape our buildings, thereafter they shape us” (Churchill)
 Service delivery in the healthcare sector is profoundly
affected by the built infrastructure provided to support it
NATIONALLY
 4122 public healthcare facilities
 Current replacement of healthcare buildings - 40 Yrs
 Current replacement value – R312.4 Billion (MERC)
 Inconsistent quality, budgeting and programming:
 Inaccurate budgeting, poor spending patterns
 undermining equity
 lack of transparency, and
 lack of confidence
2
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Introduction
 Weak health infrastructure law:
 SAHNorms (public sector) repealed
 R158 (private sector) – outdated
 R187 (WC) and draft regulations (GP, FS)
 Built environment professionals have no healthcare
specialisation, and vice versa
 Challenges in line department – implementing communication
 Initial capital cost: maintenance: service delivery
 1 : 5 : 25
3
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
4
Overall
enterprise
Demand
Property
management
9.1 Asset
operations
9.3 Occupants’
facility
Disposal
End of life Status change
Occupancy and use
Portfolio management
Portfolio
operations
Pre-project
stages
10.4 Decommissioning
10.5 Deconstruction
10.6 Recycling
10.7 Demolition
10.1 Disposal
preparation
10.2 Transfer
10.3 Reinstatement
0.1 Portfolio strategy
0.2 Portfolio requirements
0.3 Project initiation
1 Conception of need
2 Feasibility
3.1 Authorization
3.2 First procurement
Project
delivery
4 Initial or outline
conceptual design
6.1 Detailed
(coordinated) design
5 Preliminary design
7 Production
information
6.2 Construction
procurement
8.1 Construction
8.2 Commissioning
9.5 Change of
functional
use by occupant
administration
9.4 Refurbishment,
adaptation, alteration,
change of use
9.2 Maintenance
and condition
management
[after BSI ISO 15686-10:2010. Buildings and constructed assets - Service life
planning Part 10: When to assess functional performance, 2010. ISBN 978 0
580 54360 9]
… sustainable set of
infrastructure guidelines,
norms and standards for
all levels of health care
facilities for all stages of
the health infrastructure
lifecycle
5Clinical services
Adult Inpatient
Services
Laboratories
Mental Health
Adult Critical Care
Emergency Centres
Maternity Care
Facilities
Adult Oncology
Outpatient Services
Paediatric and
Neonatal Facilities
Pharmacy
Primary Health Care
Diagnostic Radiology
Adult Physical
Rehabilitation
Adult Post-acute
Services
Facilities for Surgical
Procedures
TB Services
Support services
Admin & Related
General Hospital
Support
Catering Services
Linen and Laundry
Hospital Mortuary
Services
Nursing Education
Institutions
Health Facility
Residential
Central Sterilising
Services Department
Training and
Resource Centre
Infrastructure
Design for Waste
Management
Healthcare
environment/
crosscutting issues
Generic Room Data
Security
Engineering design
principles
Environment and
Sustainability
Materials and
Finishes
Future healthcare
environments
Healthcare
Technology
Inclusive
environments
Infection prevention
& control
Information
Technology &
Infrastructure
Procurement and
operation
Integrated
infrastructure
planning
Project planning and
briefing
Space guidelines
Cost Guidelines
Innovative Building
Technologies
Commissioning
Maintenance
Decommissioning
Capacity
development
Regulations
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Process
Discussion
status
Basic research
Stakeholder
workshops
Published online
Expert
individuals/ teams
assigned
Development
status
Active peer
review-
clinical
Active peer
review –
Built environment
Republished
Proposal
status
Presented to
relevant
professional
bodies
Final technical
and language edit
Formatting
Approval
NHC endorsement
of process
25 October 2013
Regulation
Update
Review
Monitor
6
www.iussonline.co.za
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Emergency Centres
7
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Emergency Centres
8
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
Building
engineering services
 Policy and service context
described
 the minimum acceptable standard,
 recommended best practice,
 and maximum practical limit
 Professional services scope:
 summaries of collated information
 technical feasibility, benefits & risks
 regulatory compliance issues
 financial feasibility and risks
 consents and approvals lists
 additional surveys, tests, analyses,
studies and investigations
9
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
 Maintenance
 Lifecycle costing
 Commissioning
 Retrofitting & decommissioning
 Heating, ventilation & air-condition
 Electrical
 Medical gases
 Wet services
 Sustainability and the
environment
 Infection prevention and control
Building
engineering services
10
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Integrated tools
 Strategic view:
 Demand drivers
 Population size
 Epidemiology, etc.
 Supply constraints
 Staff
 Operational budget, etc.
 Operational requirements:
 User consultation
 Value engineering
 Uncertainty, churn
11
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Processes complete/ underway
 Input into National Core Standards
 Liaising with National Treasury
 Representation on SANS Committees
 SANS 204
 SANS 1544
 SANS 10400-O
 International & national interest groups, including
 SAFHE, CEASA and SAMED
 International Union of Architects – Public Health Group
 Networks and reference material from all continents
 GUPHA (Global University Programme in Health Architecture)
 Extensive stakeholder engagement
12
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Implications for practice
 Gazetted
 No. 37348 R 116, 17 February 2014
 No. 37790 R 512, 30 June 2014
 Forthcoming…
13
14Clinical services
Adult Inpatient
Services
Laboratories
Mental Health
Adult Critical Care
Emergency Centres
Maternity Care
Facilities
Oncology
Outpatient Services
Paediatric and
Neonatal Facilities
Pharmacy
Primary Health Care
Diagnostic Radiology
Adult Physical
Rehabilitation
Adult Post-acute
Services
Facilities for Surgical
Procedures
TB Services
Support services
Admin & Related
General Hospital
Support
Catering Services
Linen and Laundry
Hospital Mortuary
Services
Nursing Education
Institutions
Health Facility
Residential
Central Sterilising
Services Department
Training and
Resource Centre
Infrastructure
Design for Waste
Management
Healthcare
environment/
crosscutting issues
Generic Room Data
Security
Engineering design
principles
Environment and
Sustainability
Materials and
Finishes
Future healthcare
environments
Healthcare
Technology
Inclusive
environments
Infection prevention
& control
Information
Technology &
Infrastructure
Procurement and
operation
Integrated
infrastructure
planning
Project planning and
briefing
Space guidelines
Cost Guidelines
Innovative Building
Technologies
Commissioning
Maintenance
Decommissioning
Capacity
development
Regulations
X
X
X X
X
Regulations
LEGEND
Gazetted
Guidelines
Toolkits
Position papers
Regulations
X
X
X
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Implications for practice
 Public information
 Application by provincial departments of health
 New building projects (incl. adds & alts)
 Not requiring upgrade of existing facilities
 Voluntary standard
 Deviations motivated in IDMS
 Consultants and professional service providers not absolved of
duties of due diligence
15
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Implications for practice
 NHC selection of general regulatory mechanism(s) and
principles (including “grandfather clauses”)
 Consultants instructions to measure in locations and according to
building elements to be made mandatory
 Classification, representation and reporting codified
16
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Implications for practice
 Dynamic, responsive
 Health Infrastructure Norms Advisory Committee to be
established
 Webportal
 Interim website www.iussonline.co.za
 Implementation adoption and institutionalisation phase
 Capacity building
 Test-in-use
17
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
18
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
What does this mean for Clinical
Engineers?
19
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Maintenance Focus
• The Maintenance approach must have a strategic focus.
• Whilst the current emphasis is on backlogs in
maintenance, we must start positioning ourselves to “do
maintenance better”
• To do this we should take a systems view
People
Processes
Information
andKnowledge
Supporting
Tools
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR General Principles
• Asset Knowledge
• Zero Based Budgeting
• 80% Planned / 20% Unplanned (Proactive)
• Prioritisation / Risk
• Levels of Service
• Statutory Obligations
• Information Management
• Lifecycle Approach
• Continuous Improvement
• Cost Effective
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Maintenance Definitions
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Condition Ratings (McDulling, Horak & Cloete)
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Key Elements to be Addressed
• In-House vs. Outsourcing
• Incremental Improvement
• The Plan – Do – Check – Adjust Cycle
• Organisational Issues
– Staffing
– Reporting Lines
– Skills
– Training
– Attitude
– Delegations
• SCM
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
Functional Area Classification
• Functional Area
– Very High Risk
– High Risk
– Normal Risk
– Low Risk
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Elemental Classification
• Componentalisation of Facility
– Building Fabric
– Mechanical, electrical & Plumbing
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Maintenance Schedules
• Maintenance Schedules (per element) will identify
the:
– Component
– Relative priority (with respect to the component and its
location classification)
– Required work (maintenance tasks)
– Service Interval (per maintenance task)
– Time Tolerance – for reactive maintenance tasks
(performance management)
– Skills requirements
– Materials requirements
– Estimated Budget Requirements (Links to Cost Norms)
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
General Policy Issues (Implementation
of Principles)
• Compilation of Asset Registers
• Condition Assessments per element
• Classification of Maintenance into:
– Maintenance Programme
– Rehabilitation Programme
– Replacement
• Budgeting for scheduled and backlog (deferred)
maintenance
• Budget allowance to be 3% to 4% of current replacement
cost
• Target Condition of 4 or above (after backlog is
eradicated) Recording of deferred maintenance
• Skills Audits, Training, Reporting Lines
• Supporting systems
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
29
Information Technology and Infrastructure
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Information Technology and Infrastructure
30
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
31
Courtesy: Nicholas Thorne
Precautionary
matrix
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
32
Courtesy: Nicholas Thorne
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
33
Courtesy: Nicholas Thorne
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
34
Courtesy: Nicholas Thorne
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
35
Courtesy: Nicholas
Thorne
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIRKey steps in commissioning health technology
1
• Check documentation
2 • Prepare equipment for use
3 • Undertake safety tests
4 • Initial calibration
5 • Calibration
6 • Function tets
7 • Record the results
36
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
37
Valid replacement criteria
i. Equipment will be replaced only when one of the following valid reasons has been fulfilled:
a. it is worn out beyond repair (has reached the end of its natural life);
b. it is damaged beyond repair;
c. it is unreliable – faulty, old, unsafe;
d. it is clinically or technically obsolete;
e. spare parts are no longer available; and
f. it is no longer economical to repair.
and one of the following valid reasons has also been fulfilled:
g. utilisation statistics are available to show that it is still required; and
h. a demonstrated clinical or operational need still exists.
ii. Equipment will not be replaced simply because:
 it is old;
 staff do not like it; and
 a newer model has arrived on the market.
Judging when it is time to condemn equipment
Senior maintenance staff need to study the equipment, and judge:
 whether the equipment fulfils any of the valid replacement criteria (see above);
 whether the equipment has outlived its (internationally/locally) advised typical “lifetime”;
 the equipment’s track record and state of health, as documented in its service history
records; and
 whether it will be necessary to override the average expected lifespan and condemn the
equipment early, or even to extend the lifespan of the equipment.
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR HT Guideline
Task Team
Mladen Poluta, Gift Mphefu, Riaan van der Watt, Sam
Bakhane, Madga Coetzer, Terry Downs, Hennie van Tonder
Glossary/Definitions
• Part A
– Background
• Part B
– Life Cycle of HT
• Part C
– Examples/Tables
38
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR HT Guideline
• Part A
– Frame Within Infrastructure Development and Operations
– Focus on durable ME + relate consumables
– Relevance to other national HT Documents
• Part B
– Planning and budgeting process
– Needs Assessment
– Asset Management
– Budget and Financing
• Estimate for costing of consumables (as % of OPC)
39
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR HT Guideline
• Part B (Continued)
– Specifications
• Example in Part C
– Selection Criteria
– Commissioning
– Training
– Operations and Maintenance
• Risk model with calculated Risk Values
• Maintenance p.a. as % of CRC
40
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Part B: Risk and Maintenance Cost
41
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR HT Guideline
• Part B (Continued)
– Maintenance Intervals
– Maintenance Approach
42
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR HT Guideline
• Part B (Continued)
– CMMS
– Staffing
43
What do we need to Maintain?
Standard
Equipment
List (SEL)
L3 –
Hospital
L2 –
Hospital
L1 –
Hospital
CHC
Clinic
NDoH
Province
“1”
L3
Hospitals
L2
Hospitals
Hospital
X
Location
Service
Package
Planning
Units
…..
Province
“2”
…..
Theoretical Combined Asset Register
“Generic Facility
Layout”
MM1
Maintenance Model 2 (Who, When, Where, How)
Standard
Equipment
List (SEL)
L3 –
Hospital
L2 –
Hospital
L1 –
Hospital
CHC
Clinic
NDoH
Province
“1”
L3
Hospitals
L2
Hospitals
Hospital
X
Location
Service
Package
Planning
Units
…..
Province
“2”
…..
Theoretical Combined MSI Register
“Limited
to
Maintenan
ce
Significant
Items”
Item 1 – Anaesthetic Delivery Unit
• Preventive Maintenance Interval – 6 months
• Mean Time to Service – 2hr
• Mean Time to Repair – 6hr
• Technician Skill level – BA 5
Item 2 – Ultrasound Scanner
• Preventive Maintenance Interval – 6 months
• Mean Time to Service – 2hr
• Mean Time to Repair – 4hr
• Technician Skill level – DI 4
Maintenance Criteria for each item in the SEL
Risk Assessment
for each item in
the SEL
Complete Maintenance Plan with
Resource Requirements (“Ideal”)
Priority Maintenance Plan with Resource
Requirements
Adjusted for Risk
Physical Risk
Functional
Risk
Volume Risk
Maintenance
Intensity
Technology
Intensity
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR Part C - Annexures
46
Standard Description Aspirator, Dental
Alternative Description Dental Suction
UMDNS Code 10212
Group Description Clinical Biomedical
Therapeutic Dental
Group Code CBTDEN
Risk Group ` B-Medium
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR HT - What you can’t see!
• NDOH PMSU – Maintenance Workstream
– Effort to develop a National Maintenance Strategy
– Include both Facilities and HT
– HT Model with HR requirement to national Skills
Development forum
– Maintenance Plans to be developed in each province
47
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR In Conclusion
• How will the new IUSS standard affect clinical
engineers ?
• How did the discovery of the Higgs-Boson
particle on 14 March 2013 affect you?
48
IUSSGuidelines,NormsandStandards
AninitiativeoftheDepartmentofHealthsupportedbyCSIR
Acknowledgements
49

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