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Case study on new performance appraisal system at xerox
1.
2.
It required employees
to document their accomplishments.
3.
The manager would
assess these accomplishments in writing and assign numerical ratings.
4.
The appraisal included
a summary written appraisal and a rating from 1 (unsatisfactory) to 5 (exceptional).
5.
The ratings were
on a forced distribution, controlled at the 3 level or below.
6.
Merit increases were
tied to the summary rating level.
7.
8.
The presence of
a half-year feedback session.
9.
The provision for
development planning.
10.
11.
84 percent considered
the new appraisal fair
12.
72 percent said
they understood how their merit raise was determined
13.
70 percent met
their personal and work objectives
14.
15.
Given the emphasis
on employee development, what implications does this have for hiring and promotions?
16.
How do you
think, management feels about the new performance appraisal system? Why?
17.
Are there any
potential negative aspects of the new performance appraisal system?
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