Does Unity of Time, Place and Action Matter?

1. 03/10/13
HEALTY
WORK
IN
DISTRIBUTED
ORGANIZATIONS
Does
Unity
of
Time,
Place
and
AcGon
MaIer?
Dr.
Mark
JG
Govers,
PhD
&
Merijn
Zee,
Msc.
1

2. 03/10/13
1. Challenges
and
Sociotechnical
view(s)
on
distributed
work
and
organizaGons
(30
min.)
2. Groups
Discussion
on
Statements
regarding
distributed
work
and
organizaGons
(30
min.)
3. Plenary
Dialogue
and
Wrap
Up
(30
min.)
W O R K = P I V O TA L O F
SOCIOTECHNICAL DESIGN
2

3. 03/10/13
W O R K = P I V O TA L O F
SOCIOTECHNICAL DESIGN
H E A LT H Y W O R K
(quality of labor)
CLOSE
to
EACHOTHER
(in
factories
&
offices),
BUT
NOT
INTERRELATED
in
TEAMS
to
do
a
“COMPLETE”
JOB
(execuGon
+
control)
AND
ABLE
to
ABSORB
UNCERTAINTIES
and
DISTURBANCS
(interferences)
3

4. 03/10/13
SERVICES
WORK
more
IMPORTANT
in
WESTERN
ECONOMIES
(less
manufacturing)
IT
BECOMES
more
and
more
the
CONTEXT
in
which
we
WORK
IT
potenGal
danger
of
INFO-­‐CRACY
(bureaucracy
triggered
by
IT
–
“invisabilty”)
IT
CREATES
OPPORTUNITY
TO
BREAK:
Gme
and
place
as
WITH
IT
we
can
WORK
anyplace
and
anyGme
4

5. 03/10/13
When
did
Time
and
Place
become
Design
Criteria
for
the
Office?
3rd
generaGon
NETWORK
ORG.
2nd
generaGon
PROCESS
or
MATRIX
ORG.
1st
generaGon
FUNCTIONAL
ORG.
1890
1950
Taylorist
office
BurolandschaD
social
democraEc
office
Type
writer
Main
frame
ProducEon
1980
Stone
&
Luche,
uche,
“Your
office
iis
ffice
s
where
you
are”
you
are”
PC
1990
2000
Telework
Casual
office
Regus
business
centers
Laptop
2010
Seats2meet
Spaces
IGLUU
PDA
Internet
Service
Knowledge
Netbook
Ipad
Cloud
compuEng
CreaEve
Distributed
Work
PotenGal
Danger
of
Unhealthy
Work
(bureaucracy
triggered
by
flex
work)
5

6. 03/10/13
workplace
inter-­‐
secGon
Home
inter-­‐
secGon
work
&
life
workplace
inter-­‐
secGon
Home
inter-­‐
secGon
work life balance!
6

7. 03/10/13
ON A PERSONAL LEVEL
How often do you check your business phone during downtime?
year
year
year
year
Never
1
-­‐
2
per
hour
3
-­‐
5
per
hour
5
-­‐9
per
hour
>
10
per
hour
(obsessive)
TECHNO INVASION
BREAKING OUT OF
What do organizations lose?
7

8. 03/10/13
THEY ARE LOSING THEIR…
Out of office
Not at desk
Break
Meeting
Telephone
Desk work
PC
Study
RHYTHM
at
desk
not
at
desk
and
that’s
when…
workplace
inter-­‐
secGon
Home
inter-­‐
secGon
work is not so healthy
8

9. 03/10/13
WHAT IS OUR OPINION?
Unity
of
Gme,
place
and
acGon
does
not
guarantee
producGve
collabraGon
between
knowledge
workers
The
health
and
producGvity
of
work
depends
on
how
we
organize
teamwork/collaboraGon.
Interdependence
can
be
both
good
and
bad!
How
can
STS
make
Work
in
Distributed
OrganizaGons
more
Healthy?
9

10. 03/10/13
1. What
tools/models/approaches
do
you
recommend
for
a
parGcipaGve
design
of
healthy
and
innovaGve
organizaGons
AnyEme/Anyplace?
2. How
do
they
differ
from
tradiGonal
organizaGon
design
pracGce?
3. How
do
we
as
a
global
community
define
and
decide
who
are
the
experts
and
who
are
the
informers
for
adaptaGon
to
a
parGcipaGve
design
of
healthy
and
innovaGve
organizaGons
AnyEme/Anyplace?
10