1. Proposed Universal Standards for Social Performance: Request for Feedback May 25, 2011

2. Agenda Overview of and rationale for the standards Development process Use of the standards Presentation of proposed standards Feedback process Concluding remarks

3. The SPTF Universal Standards of Social Performance… … are a set of standards to which all double- and triple-bottom line microfinance institutions should be held …. establish clear expectations for both social performance and social performance reporting …. represent the foundation for social performance expectations, not the pinnacle

5. Are clients being harmed? What is happening to the client?

6. Why are profits so high? What interest rates are being charged?

7. What are the motivations of investors?

8. Can quality be sustained with such rapid growth?

11. Imp-Act Consortium

12. MFTransparency

13. MIX

14. Smart CampaignStandards are aligned with, and reinforce, existing initiatives

15. Agenda Overview of and rationale for the standards Development process Use of the standards Presentation of proposed standards Feedback process Concluding remarks

17. Evaluate their performance

22. Agenda Overview of and rationale for the standards Development process Use of the standards Presentation of proposed standards Feedback process Concluding remarks

23. Proposed timeline to build universal standards of social performance for MFIs Upcoming: developing timelines for drafting standards for investors and associations as well

25. Standards :

26. Content in each of the six categories of standards

27. Structure and organization

28. Comment process

29. Enforcement:

30. Should we use raters an auditors to externally verify compliance?

32. Feedback from you on the universal standards Questions? Reactions? Download the standards: http://sptf.info/page/sptf-universal-standards-for Take the survey: https://www.surveymonkey.com/s/V7Q7Z73 This initial comment period ends June 7th We want to hear from you!