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IT’S ALL ABOUT THE
IMPACT
LIVING IN MULTIPLE WORLDS
Business
Tech
Startups
Non-
profits
THINGS WE BELIEVE
• There’s a lot to love about tech, but not all
tech is good
• Every organization has social impact, but it's
not all positive
• Not all non-profits operate in the best service
of their mission
• But there’s a lot to be gained by combining
the positives from each sector
WHAT BUSINESS CAN DO WELL
• operate efficiently
• think strategically
• be customer-focused
• use competition to improve impact
WHAT TECH STARTUPS CAN DO WELL
• innovate
• scale rapidly
• make things affordable
• democratize entire sectors
WHAT NON-PROFITS CAN DO WELL
• have a heart
• focus on outcomes beyond money
– people
– planet
– quality of life
Education Tech Impact Continuum
ONLINE HIGHER ED 1.0
- high cost, high debt
- low qualty, low persistence
- high profit
Education Tech Impact Continuum
PLAZA FAMILIA
• bilingual instruction for
English Language learners
• standards aligned
• culturally relevant
Health Tech Impact Continuum
PERSONALIZED MEDICAL
RESEARCH
- $5,000-$250,000 per patient
- (an actual Peter Thiel-funded
startup)
Health Tech Impact Continuum
ASTHMAPOLIS
- better control of chronic
asthma
- fewer ER visits, lower costs
Tech Impact in Non-profits
• CRM and donor management systems
– Greater efficiency
• Social media
– better constituency communication and
engagement
• Transformative tech
– ????
non-profit
collaboration to
increase college
readiness, persiste
nce and
completion of
African American
young men from
the SF Bay Area
College Bound
Brotherhood
A mobile app of
just in time, high-
quality information
and reminders to
manage the college
admission and
persistence process
College
SNAPPS
WHAT YOU CAN DO
• Assess your use of tech
– tactical?
– transformative?
• Break down the silos
• Imagine how tech can enable re-invention of
your model
OUR EMERGING
DEFINITION OF IMPACT
• Gap-closing
– Access
– Opportunity
– Achievement
• Democratizes sectors allowing new
entrepreneurs
• Reflects communities being served

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Mitch Kapor & Freada Kapor Klein, Ph.D.: It's All About the Impact

  • 1.
  • 2.
  • 3. IT’S ALL ABOUT THE IMPACT
  • 4. LIVING IN MULTIPLE WORLDS Business Tech Startups Non- profits
  • 5. THINGS WE BELIEVE • There’s a lot to love about tech, but not all tech is good • Every organization has social impact, but it's not all positive • Not all non-profits operate in the best service of their mission • But there’s a lot to be gained by combining the positives from each sector
  • 6.
  • 7. WHAT BUSINESS CAN DO WELL • operate efficiently • think strategically • be customer-focused • use competition to improve impact
  • 8. WHAT TECH STARTUPS CAN DO WELL • innovate • scale rapidly • make things affordable • democratize entire sectors
  • 9. WHAT NON-PROFITS CAN DO WELL • have a heart • focus on outcomes beyond money – people – planet – quality of life
  • 10. Education Tech Impact Continuum ONLINE HIGHER ED 1.0 - high cost, high debt - low qualty, low persistence - high profit
  • 11. Education Tech Impact Continuum PLAZA FAMILIA • bilingual instruction for English Language learners • standards aligned • culturally relevant
  • 12. Health Tech Impact Continuum PERSONALIZED MEDICAL RESEARCH - $5,000-$250,000 per patient - (an actual Peter Thiel-funded startup)
  • 13. Health Tech Impact Continuum ASTHMAPOLIS - better control of chronic asthma - fewer ER visits, lower costs
  • 14.
  • 15. Tech Impact in Non-profits • CRM and donor management systems – Greater efficiency • Social media – better constituency communication and engagement • Transformative tech – ????
  • 16. non-profit collaboration to increase college readiness, persiste nce and completion of African American young men from the SF Bay Area College Bound Brotherhood
  • 17. A mobile app of just in time, high- quality information and reminders to manage the college admission and persistence process College SNAPPS
  • 18. WHAT YOU CAN DO • Assess your use of tech – tactical? – transformative? • Break down the silos • Imagine how tech can enable re-invention of your model
  • 19. OUR EMERGING DEFINITION OF IMPACT • Gap-closing – Access – Opportunity – Achievement • Democratizes sectors allowing new entrepreneurs • Reflects communities being served

Notas do Editor

  1. The worlds are complicatedLet’s look at some examples
  2. how many of you know what Uber ishow many of you have ever used ithow many of you think it's how your board members get around townhow many think it has positive / negative social impactuber isn't an obvious positive social impact business[how we see Uber as a positive social impact business]
  3. The worlds are complicatedLet’s look at some examples
  4. The worlds are complicatedLet’s look at some examples
  5. The worlds are complicatedLet’s look at some examples
  6. ASTHMAPOLIS- emergency asthma inhaler which sends an SMSto cloud whenever usedused for medication reminders, alert cliniciansreduces expensive ER visits and hospital readmitslowers costs of asthma management, improves health outcomesAsthma disproportionately impacts low income communities of colorreminders via text messages work better than pure patient education, pencil and paper forms