1. JOB DESCRIPTION
Employee Name:- Mr. Shiju Mathai
Designation:- Merchandiser
Reporting Officer:- Mr. Deepak Vashisth & Mr. Ravi Laddha ,in sequence.
Job Responsibilities:-
Pre-Trade Show Responsibilities:
1. Coordinate samples & costing of new sampling for fair display with Sr. Merchandiser &
Sampling Coordinators.
2. Maintain master database of each new sample made, in excel format with details like Image /
Style / Size / Content / Weight/ CBM / Color / Min Order Qty / Cost / FOB selling price.
3. Coordinate dispatch of all required information & material required for any fair / exhibition /
Overseas Visits etc.
Reporting to :Mr Deepak & Mr Ravi Laddha
Post-Trade Show Responsibilities:
1. Sending ' Thanks Note' to all the buyers who visited the stall.
2. Making initial photo offers to buyers based on booking made at any venue (Fair /
Exhibition/Factory visit).
3. Arrange for requested/order seeking samples in co-ordination with sampling deptt.
4. Chasing buyers for samples approval & order confirmation.
5. Making P.I. & Forwarding the same to buyer after initial payment term confirmation.
6. Any order will be deemed confirmed only after receiving confirmed & signed copy of P.I. with
advance from buyer.
7. After receiving buyer signed copy & advance, issue production order for the same with proper
order number & not P.I. Number to the production dept. with all the relevant details like Style /
Qty / Size / Buyer approved samples / Fabric Content / Care instructions / Packing instructions
and specific buyer instructions if any.
8. Giving buyer feedback to reporting officer & design dept./production deptt. on changes sought
on approved samples to be followed in bulk production or any specific buyer comment in
process.
Reporting to :Mr Deepak & Mr Ravi Laddha
Complete Processing Of Orders Confirmed:
1. Initiating & chasing buyer requested PPS with Sampling & Production Dept.
2. Giving order delivery date for each order placed with production and make sure that priority set
is followed in production.
3. Informing and inviting respective Buying Agency for Initial PPS approvals.
4. Giving initial PPS approval with signature to production dept. on receiving from buyer/agent.
5. Track & Preserve buyer's counter samples for orders placed.
6. Final costing sheet & Signed copy of P.I. Should be filed in the respective buyer file.
7. Track order status with production on daily basis.
8. Random quality check for orders placed & inform respective production in-charge if any
rectification or corrective measure is required.
2. 9. Coordinating payment follow-up with A/C's & Buyers.
10. Giving shipment planning to Packaging & Shipping dept. well in advance.
11. Informing and inviting respective Buying Agency for final inspection – if required.
12. Inform buyer about shipment dispatch with all relevant documents & details.
13. After shipment dispatch, prepare documentation for respective buyer accounts.
14. Handover proper documentation set to respective departments.
15. Chase-up shipment status with shipping dept. till shipment reaches buyer.
16. Receive shipment comments from buyer on various aspects like product/quality /packaging
labeling etc for future improvements.
Reporting to:Mr Deepak.
Other Responsibilities:
1. Handling all buyer communication & queries on daily basis.
2. Maintain proper buyer communication record over e-mail.
3. Maintain proper payment record order wise.
4. Handle label printing from our respective suppliers.
5. Maintain record of each label printed in a register where all the details regarding the label
should be there like Sample of label / Who printed it / For which order / Rate of print / Qty etc.
6. Discuss order status / sampling / shipment / payment status with Dept. head on daily basis.
7. To share the responsibilities of the colleagues in case of their absence.
8. To arrange for courier dispatches/invoicing and proper filing.
9. Forwarding sample dispatch invoices to accounts deptt. for stock inclusion purposes.
Reporting to:Mr Deepak