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Tribal Leadership in Practice
               Part 1 of 3: Tribes and Leaders

                               Si Alhir




salhir@redpointtech.com       Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
http://www.redpointtech.com            1          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Si Alhir - Practitioner
                                        (Sinan Si Alhir)
~ “Essentialist” and “Resultant” - “Pragmatic not Dogmatic” - “Transformation Artist”
~ Over two decades of experience in all aspects of Solutioning:
     ~ Technology product/services management (planning and marketing) and Engineering
       (development)
     ~ Lean, Agile, Scrum, XP, Kanban, Enterprise (Business and Technology) Transformation
       (Adopt, Scale, Sustain)
     ~ Consultant, Coach/Mentor, Trainer/Educator, and Conference speaker
~ Author (3 books, 2 articles in the Encyclopedia of SE, and other publications)
~ Certified Lean Six Sigma Master Black Belt (MBB),
  Certified Scrum Master (CSM),
  Certified Project Management Professional (PMP),
  IT Project Management Certified Professional (IT Project+), and
  e-Business Certified Professional (e-Biz+)

~ Information
   ~ Email:               salhir@gmail.com                       Phone:
                          salhir@redpointtech.com                 202.596.8202
     ~ LinkedIn:          http://www.linkedin.com/in/salhir
     ~ Blog:              http://salhir.wordpress.com
     ~ Twitter:           http://twitter.com/SAlhir


      salhir@redpointtech.com                Tribal Leadership     salhir@gmail.com       http://salhir.wordpress.com
      http://www.redpointtech.com                     2            Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
How do we Transform a Group
                            into an Organization?




                       Group
                                       ?               Organization




salhir@redpointtech.com            Tribal Leadership       salhir@gmail.com       http://salhir.wordpress.com
http://www.redpointtech.com                 3              Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
How do we Transform a Group
                          into a Thriving Organization?




                       Group
                                        ?                 Thriving
                                                        Organization




salhir@redpointtech.com             Tribal Leadership       salhir@gmail.com       http://salhir.wordpress.com
http://www.redpointtech.com                  4              Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
How do we Transform a Natural Group
                   into a Thriving Organization?




                      Natural
                       Group
                                    ?                 Thriving
                                                    Organization




salhir@redpointtech.com         Tribal Leadership       salhir@gmail.com       http://salhir.wordpress.com
http://www.redpointtech.com              5              Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Natural Groups and Thriving Organizations

                                               Cause




                              Alignment                        Alignment




                      Natural
                       Group



                              Commitment
                                               ?                     Thriving
                                                                   Organization



                                                               Commitment




                                              Values




salhir@redpointtech.com                    Tribal Leadership               salhir@gmail.com       http://salhir.wordpress.com
http://www.redpointtech.com                         6                      Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Leadership

                                                Cause




                              Alignment                         Alignment

                                             Strategy

                      Natural                                         Thriving
                       Group                                        Organization

                                               Culture

                              Commitment                        Commitment




                                               Values




salhir@redpointtech.com                     Tribal Leadership               salhir@gmail.com       http://salhir.wordpress.com
http://www.redpointtech.com                          7                      Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Leadership

                                                Cause




                              Alignment                          Alignment

                                              Strategy

                      Natural                                          Thriving
                       Group                                         Organization

                                               Culture

                              Commitment                        Commitment




                                               Values


                      Leveraging Natural Groups to Build a Thriving Organization


salhir@redpointtech.com                     Tribal Leadership                salhir@gmail.com       http://salhir.wordpress.com
http://www.redpointtech.com                          8                       Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Leader

                                                 Cause




                              Alignment                          Alignment

                                              Strategy

                      Natural                                          Thriving
                       Group                                         Organization

                                                Culture

                              Commitment                         Commitment




                                                Values

                 A Tribal Leader is a leader who synchronizes culture and strategy,
           consistently stabilizing and effectively developing other people around them
                               who lead from their role and expertise.
                       Ultimately, the team produce vastly superior results!
salhir@redpointtech.com                      Tribal Leadership               salhir@gmail.com       http://salhir.wordpress.com
http://www.redpointtech.com                           9                      Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Why
~ Unique aspects of the Product Manger's role*
   ~ Boundary role between market & enterprise and various communities within
      the enterprise
   ~ At the intersection of conflicting & ambiguous internal-external and formal-
      informal forces
~ Anthropology and the Culture of Product Managers**
   ~ “Product managers ... a pattern of them straddling multiple cultures within
      an organization ... the organizational (business) culture ... their own unique
      (product management) subculture ... different functional/departmental
      cultures.”
   ~ “The product manager ... requires that they develop a unique set of
      interpersonal relationship skills, and those who truly excel possess a superior
      cross-cultural skill set as well.”
~ “Brand Is Culture, Culture Is Brand” (Bill Taylor, Fast Company, September 2010)
~ “Your Culture Is Your Brand” (Tony Hsieh, Zappos, January 2009, June 2010)
~ “Brand Culture” (ID Branding)

* Steven Lysonski, A Boundary Theory Investigation of the Product Manager's Role, 1985, http://www.jstor.org/pss/1251173
** Paula Gray, Association of International Product Marketing & Management (AIPMM), Business Anthropology and the Culture of
Product Managers, 2010, http://www.aipmm.com/html/newsletter/archives/BusinessAnthroAndProductManagers.pdf

  salhir@redpointtech.com                                Tribal Leadership                        salhir@gmail.com       http://salhir.wordpress.com
  http://www.redpointtech.com                                    10                               Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Birds Flock, Fish School, and People Tribe

~ Tribes
   ~ Naturally forming group
   ~ Basic sociological unit
   ~ Between 20 and 150 people
   ~ Basic building block of any human endeavor
       ~A small organization is a single tribe
       ~A large organization is a tribe of tribes

~ Tribal Leadership Book
   ~ Ten-year, 24,000 person, organizational research study
   ~ Dave Logan, John King, and Halee Fischer-Wright
   ~ How leaders leverage natural groups to build thriving
      organizations


 salhir@redpointtech.com        Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
 http://www.redpointtech.com            11          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribes and Culture

~ Tribes
   ~ Dominant cultural stage (one-to-five)
   ~ Higher cultural stages outperform lower cultural stages
   ~ Naturally move one stage at a time

~ Culture
   ~ Emerges from language, behavior, and relationship structures
      (fingerprint)
   ~ From language, a theme is observable
   ~ From behavior (and relationship structures), a mood results
   ~ Leverage points nudge a tribe forward




 salhir@redpointtech.com            Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
 http://www.redpointtech.com                12          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribal Leaders and Tribal Leadership

~ Tribal Leaders
   ~ Leaders upgrade tribes; tribes embrace leaders; and tribes
      and leaders create each other
   ~ Leaders nudge language and foster relationships
   ~ Changing the language and fostering relationships changes
      the tribe itself

~ Tribal Leadership
   ~ Process that focuses on culture (language and relationship
      structures) to nudge a tribe forward
        ~Changing language
        ~Fostering different types of relationship
   ~ Synchronizing culture & strategy to produce superior results
   ~ Leaders consistently stabilizing and developing other people
      as leaders
 salhir@redpointtech.com          Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
 http://www.redpointtech.com              13          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Tribes and Tribal Leaders

~ Tribes and Culture
   ~ Tribes, naturally forming groups, move one cultural stage at a
      time on a scale of one-to-five
   ~ Culture emerges from language (theme), behavior (mood),
      and relationship structures

~ Tribal Leaders and Tribal Leadership
   ~ Tribal leaders upgrade tribes through cultural stages using
      leverage points
   ~ Tribal leadership involves nudging language and fostering
      relationships




 salhir@redpointtech.com               Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
 http://www.redpointtech.com                   14          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Stage 1 and Stage 2
~ Stage 1: "Life sucks" (2%) - Alienated – Undermining
   ~ People are alienated from each other
   ~ Relationships are undermining
   ~ Behavior expresses despairing hostility
   ~ Tribal leaders help people recognize and appreciate any positive aspects of
      life

~ Stage 2: "My life sucks" (25%) - Separate – Ineffective
   ~ People are separate from each other
   ~ Relationships are ineffective
   ~ Behavior expresses being apathetic victims
   ~ Leverage Points
         ~ Help people actualize themselves through efforts & results that can be
            accomplished individually
         ~ Foster confidence and independence
         ~ Encourage individuals to form dyads



 salhir@redpointtech.com             Tribal Leadership        salhir@gmail.com       http://salhir.wordpress.com
 http://www.redpointtech.com                 15               Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Stage 3
~ Stage 3: "I’m great (and you’re not)" (49%) -
  Personal Domination - Useful (Dyadic)
   ~ People experience personal domination of one member over others
   ~ Relationships are established for their usefulness
   ~ Behavior expresses being lone warriors
   ~ People form dyadic relationships
   ~ Leverage Points
         ~ Help people actualize themselves through efforts & results that require
            a team
         ~ Foster confidence and interdependence
         ~ Encourage individuals to form triads




 salhir@redpointtech.com            Tribal Leadership         salhir@gmail.com       http://salhir.wordpress.com
 http://www.redpointtech.com                16                Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Stage 4 and Stage 5
~ Stage 4: "We’re great (and they’re not)" (22%) -
  Stable Partnership - Important (Triadic)
   ~ People experience stable partnerships
   ~ Relationships are important
   ~ Behavior expresses tribal pride
   ~ People form triadic relationships organized around resonant core values and
       a noble cause
   ~ Organizations compete against other organizations
   ~ Tribal leaders help the tribe actualize itself through history-making efforts

~ Stage 5: "Life is great" (2%) - Team - Vital (Triadic)
   ~ People experience a team of stable partnerships
   ~ Relationships are vital
   ~ Behavior expresses innocent wonderment
   ~ People form networked triadic relationships organized around history-making
      efforts
   ~ Organizations compete with other organizations


 salhir@redpointtech.com             Tribal Leadership        salhir@gmail.com       http://salhir.wordpress.com
 http://www.redpointtech.com                 17               Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Conclusion

~ Tribes and Tribal Leaders
   ~ Tribes and Culture
   ~ Tribal Leaders and Tribal Leadership

~ Tribal Stages
   ~ Stage 1: "Life sucks" (2%) - Alienated - Undermining
   ~ Stage 2: "My life sucks" (25%) - Separate - Ineffective
   ~ Stage 3: "I’m great (and you’re not)" (49%) - Personal
      Domination - Useful (Dyadic)
   ~ Stage 4: "We’re great (and they’re not)" (22%) - Stable
      Partnership - Important (Triadic)
   ~ Stage 5: "Life is great" (2%) - Team - Vital (Triadic)




 salhir@redpointtech.com        Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
 http://www.redpointtech.com            18          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
Thank You

                                 Si Alhir




salhir@redpointtech.com         Tribal Leadership   salhir@gmail.com       http://salhir.wordpress.com
http://www.redpointtech.com             19          Copyright (c) 2010 Sinan Si Alhir. All rights reserved.

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Tribal leadership: tribes and leaders (part 1 of 3)

  • 1. Tribal Leadership in Practice Part 1 of 3: Tribes and Leaders Si Alhir salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 1 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 2. Si Alhir - Practitioner (Sinan Si Alhir) ~ “Essentialist” and “Resultant” - “Pragmatic not Dogmatic” - “Transformation Artist” ~ Over two decades of experience in all aspects of Solutioning: ~ Technology product/services management (planning and marketing) and Engineering (development) ~ Lean, Agile, Scrum, XP, Kanban, Enterprise (Business and Technology) Transformation (Adopt, Scale, Sustain) ~ Consultant, Coach/Mentor, Trainer/Educator, and Conference speaker ~ Author (3 books, 2 articles in the Encyclopedia of SE, and other publications) ~ Certified Lean Six Sigma Master Black Belt (MBB), Certified Scrum Master (CSM), Certified Project Management Professional (PMP), IT Project Management Certified Professional (IT Project+), and e-Business Certified Professional (e-Biz+) ~ Information ~ Email: salhir@gmail.com Phone: salhir@redpointtech.com 202.596.8202 ~ LinkedIn: http://www.linkedin.com/in/salhir ~ Blog: http://salhir.wordpress.com ~ Twitter: http://twitter.com/SAlhir salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 2 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 3. How do we Transform a Group into an Organization? Group ? Organization salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 3 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 4. How do we Transform a Group into a Thriving Organization? Group ? Thriving Organization salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 4 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 5. How do we Transform a Natural Group into a Thriving Organization? Natural Group ? Thriving Organization salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 5 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 6. Natural Groups and Thriving Organizations Cause Alignment Alignment Natural Group Commitment ? Thriving Organization Commitment Values salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 6 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 7. Leadership Cause Alignment Alignment Strategy Natural Thriving Group Organization Culture Commitment Commitment Values salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 7 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 8. Tribal Leadership Cause Alignment Alignment Strategy Natural Thriving Group Organization Culture Commitment Commitment Values Leveraging Natural Groups to Build a Thriving Organization salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 8 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 9. Tribal Leader Cause Alignment Alignment Strategy Natural Thriving Group Organization Culture Commitment Commitment Values A Tribal Leader is a leader who synchronizes culture and strategy, consistently stabilizing and effectively developing other people around them who lead from their role and expertise. Ultimately, the team produce vastly superior results! salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 9 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 10. Why ~ Unique aspects of the Product Manger's role* ~ Boundary role between market & enterprise and various communities within the enterprise ~ At the intersection of conflicting & ambiguous internal-external and formal- informal forces ~ Anthropology and the Culture of Product Managers** ~ “Product managers ... a pattern of them straddling multiple cultures within an organization ... the organizational (business) culture ... their own unique (product management) subculture ... different functional/departmental cultures.” ~ “The product manager ... requires that they develop a unique set of interpersonal relationship skills, and those who truly excel possess a superior cross-cultural skill set as well.” ~ “Brand Is Culture, Culture Is Brand” (Bill Taylor, Fast Company, September 2010) ~ “Your Culture Is Your Brand” (Tony Hsieh, Zappos, January 2009, June 2010) ~ “Brand Culture” (ID Branding) * Steven Lysonski, A Boundary Theory Investigation of the Product Manager's Role, 1985, http://www.jstor.org/pss/1251173 ** Paula Gray, Association of International Product Marketing & Management (AIPMM), Business Anthropology and the Culture of Product Managers, 2010, http://www.aipmm.com/html/newsletter/archives/BusinessAnthroAndProductManagers.pdf salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 10 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 11. Birds Flock, Fish School, and People Tribe ~ Tribes ~ Naturally forming group ~ Basic sociological unit ~ Between 20 and 150 people ~ Basic building block of any human endeavor ~A small organization is a single tribe ~A large organization is a tribe of tribes ~ Tribal Leadership Book ~ Ten-year, 24,000 person, organizational research study ~ Dave Logan, John King, and Halee Fischer-Wright ~ How leaders leverage natural groups to build thriving organizations salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 11 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 12. Tribes and Culture ~ Tribes ~ Dominant cultural stage (one-to-five) ~ Higher cultural stages outperform lower cultural stages ~ Naturally move one stage at a time ~ Culture ~ Emerges from language, behavior, and relationship structures (fingerprint) ~ From language, a theme is observable ~ From behavior (and relationship structures), a mood results ~ Leverage points nudge a tribe forward salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 12 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 13. Tribal Leaders and Tribal Leadership ~ Tribal Leaders ~ Leaders upgrade tribes; tribes embrace leaders; and tribes and leaders create each other ~ Leaders nudge language and foster relationships ~ Changing the language and fostering relationships changes the tribe itself ~ Tribal Leadership ~ Process that focuses on culture (language and relationship structures) to nudge a tribe forward ~Changing language ~Fostering different types of relationship ~ Synchronizing culture & strategy to produce superior results ~ Leaders consistently stabilizing and developing other people as leaders salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 13 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 14. Tribes and Tribal Leaders ~ Tribes and Culture ~ Tribes, naturally forming groups, move one cultural stage at a time on a scale of one-to-five ~ Culture emerges from language (theme), behavior (mood), and relationship structures ~ Tribal Leaders and Tribal Leadership ~ Tribal leaders upgrade tribes through cultural stages using leverage points ~ Tribal leadership involves nudging language and fostering relationships salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 14 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 15. Stage 1 and Stage 2 ~ Stage 1: "Life sucks" (2%) - Alienated – Undermining ~ People are alienated from each other ~ Relationships are undermining ~ Behavior expresses despairing hostility ~ Tribal leaders help people recognize and appreciate any positive aspects of life ~ Stage 2: "My life sucks" (25%) - Separate – Ineffective ~ People are separate from each other ~ Relationships are ineffective ~ Behavior expresses being apathetic victims ~ Leverage Points ~ Help people actualize themselves through efforts & results that can be accomplished individually ~ Foster confidence and independence ~ Encourage individuals to form dyads salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 15 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 16. Stage 3 ~ Stage 3: "I’m great (and you’re not)" (49%) - Personal Domination - Useful (Dyadic) ~ People experience personal domination of one member over others ~ Relationships are established for their usefulness ~ Behavior expresses being lone warriors ~ People form dyadic relationships ~ Leverage Points ~ Help people actualize themselves through efforts & results that require a team ~ Foster confidence and interdependence ~ Encourage individuals to form triads salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 16 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 17. Stage 4 and Stage 5 ~ Stage 4: "We’re great (and they’re not)" (22%) - Stable Partnership - Important (Triadic) ~ People experience stable partnerships ~ Relationships are important ~ Behavior expresses tribal pride ~ People form triadic relationships organized around resonant core values and a noble cause ~ Organizations compete against other organizations ~ Tribal leaders help the tribe actualize itself through history-making efforts ~ Stage 5: "Life is great" (2%) - Team - Vital (Triadic) ~ People experience a team of stable partnerships ~ Relationships are vital ~ Behavior expresses innocent wonderment ~ People form networked triadic relationships organized around history-making efforts ~ Organizations compete with other organizations salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 17 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 18. Conclusion ~ Tribes and Tribal Leaders ~ Tribes and Culture ~ Tribal Leaders and Tribal Leadership ~ Tribal Stages ~ Stage 1: "Life sucks" (2%) - Alienated - Undermining ~ Stage 2: "My life sucks" (25%) - Separate - Ineffective ~ Stage 3: "I’m great (and you’re not)" (49%) - Personal Domination - Useful (Dyadic) ~ Stage 4: "We’re great (and they’re not)" (22%) - Stable Partnership - Important (Triadic) ~ Stage 5: "Life is great" (2%) - Team - Vital (Triadic) salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 18 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  • 19. Thank You Si Alhir salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 19 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.