1. From: Francis,Stephen
Sent: Friday,31 July2015 11:24 AM
To: Philippe,Scott<Scott.Philippe@aurizon.com.au>
Cc: Cook,Ryan <Ryan.Cook@aurizon.com.au>
Subject:IT Feedback
Hi Scott,
I am justwritingthisquickemail togive some positive feedbackonRyanCook.
I have had to utilise hissupportinthe lastfew daysandI am gladto say that withoutitIwouldhave
beenlostandnot had the successful outcomesthatwere achieved.
Whilstattendingtootherworkhe was able toprovide supportanda solutionwithoutimpactingon
otherAurizonrequiredtasks.
He has beenextremelyhelpfulandhasalwaysprovidedaquickhassle free solutiontoanyof my
issueswhilstconductinghimselfinahighlyprofessionalmanner.
I wouldlike tosuggestthathe is worthyof notable commendationinhissupportnotonlytoAurizon
but to myself aswell.
I cannot expressdeeplyenoughmyappreciationforhissupportandthisshouldbe notedbyFujitsu
as well.
ThisreflectsextremelywellonFujitsuasasupportpartner to Aurizonanditsdemands.
It showsthat the supportfunctionthatRyanis providingreflectswell onhiscommitmenttoAurizon
and theirstrategicgoals andtherefore inturnreflectswellonFujitsu.
Thanksfor yourtime and appreciate anyfeedback.
KindRegards,
Steve
Stephen Francis
Service Delivery Improvement Officer
WA Operations
T 08 9212 2519 / M 0448 970 386 / F 08 9212 2736
GPO Box S1422
Level 1, 2-10 Adams Drive, Welshpool, Western Australia 6106
Stephen.Francis@aurizon.com.au / aurizon.com.au
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