1. Ryan Christopher Marks
Phone: 904.654.2036Email: rmarks.marketing@gmail.comLinkedIn: www.linkedin.com/in/rcmarks
Education:
B.A., Corporate Communications, College of Charleston, Charleston, SC 2001
B.A., Philosophy, College of Charleston, Charleston, SC 2001
Agent Support Manager
Sunteck Transport Group
August 2013 – Present
Jacksonville, FL
Servant leadership, "Agents are our customer, help small business operators chase and achieve their career
ambitions and the American dream."
Provide Sunteck agents and agents’employees with back-end office support for proprietary transportation
management system(TMS) system, IT, vendor software, e-mail accounts, etc. Work as the liaison between agents,
specific corporate departments and vendors to ensure agent customer service, product usage, and ongoing
support. Make sure all needed legal documentation is collected for internal auditing purposes. Maintain agent
and employee contact information, anniversary, birthday, and Agent Information Form lists.
Create and organize processes to save the company money and agents’ time. Vendor audits lead to over $15,000
in yearly savings for company. Work with Leadership Board to evaluate savings, efficiency and security for agent
offices regarding new hires, vendor relationships, new account prospects and client communications.
Marketing Analyst, Social Media Manager
Sunteck Transport Group
July 2012 – Present
Jacksonville, FL
Engage. Amplify. Convert.
Manage 5,000+ person logistics/transportation recruiting database including implementing standard operating
procedures, expansion of data-entry fields, contact quality assurance/ quality control mechanisms, contact
redundancy, and marketing integration of information. Manage two recruiters. Design outreach strategies and
engagement. Create amplifying brand content. Supervise execution of converting messages, timetables, and
processes. Expansion of database represents a 2,000% increase in database contacts since August 2012.
Create and distribute bi-weekly recruiting e-newsletter to over 4,000 logistics professionals which led to agent
additions that added $7M to the company's revenues in 1Q 2013, $5M in 2Q 2013, and $4M in 3Q 2013.
Manage corporate LinkedIn messaging as well as admin for LinkedIn groups "Freight Broker Road Map", "$75,000
Bond", "Freight Broker Agent" and "Creative Capacity Solutions in Logistics and Transportation". Lead companywide conference calls detailing how to use LinkedIn for business development and creating targeted marketing
campaigns.
Manage Sunteck brands Facebook accounts including Sunteck Transport Group, Sunteck Agent, and E-Transport
Group. Also, corporate Twitter accounts @SunteckSTG and @SunteckAgent.Increase Sunteck Facebook profile
and visibility“Likes” 300%, “Engagement” 600%, and “Total Reach” 700%.
Media and public relations responsibilities including content creation, web site content, ghost writing, multimedia
campaigns, and hosting conference calls. Organize yearly editorial calendars. Write and pitch stories for
2. publications. Constantly evaluate opportunities for Sunteck public relations campaigns.
Contributed to FY 2014 recruiting budget. Contributed to FY 2014 marketing budget.
President / Owner
Lionize Public Relations
2008-2012
Orlando/Jacksonville, FL
Build brand strategies, then increase visibility of clients through creating, developing and executing marketing and
sales tools. These tools include: article and press release writing and distribution; annual brand activation
calendar; print and online advertising and marketing placement; social media; e-mail marketing; activation /
experiential marketing (trade show and on-premise); event and spokesperson sponsorships; and media coaching.
Managed annual marketing budgets in excess of $500,000 across hospitality, consumer, technology and
transportation industries. Marketing tactics led to increased sales, brand awareness and for all brands and
companies.
Learned the valuable lessons of the elements needed to start and run a business.
Board of Directors
Eastern Surfing Association
2008-2012
Orlando/Jacksonville, FL
Marketing Committee member
Co-Director of North Central Florida District
Established direct sales channel with savings over $3,500 annually through implementing online registration
systems, e-mail markeing campaigns and sponsorsip support programs.
Negotiated sponsorship contracts worth over $3,000 annually.
Increased district membership on average 15% year-over-year for four consecutive years.
Public Relations Director
Plan A Public Relations and Marketing
2007-2010
Orlando, FL
Brand strategy, marketing and sales
Article and press release writing and distribution
Business development
Copywriting / Search Engine Optimization
Social media / E-mail marketing
Increased Plan A’s monthly retainer clients by 500%
Generated 400% increase in Plan A’s monthly retainer revenue
Over three years, marketing audits valued public relations efforts over $200,000
Current Community Memberships:
Hidden Hills Contry Club
Jacksonville Chamber of Commerce
Transportation Club of Jacksonville
GLOBALJAX
Meros Academy(Marketing Committee Advisor)