1. CLAUDIA RUBY RAMOS
5123176209 - ruby_ramos@hotmail.com
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Job Objective: Position in Recruiting, Payroll Clerk or Promotions.
Key Skills: Fluent in Spanish, written and oral
- MS Office (Word, Excel, Outlook and PowerPoint)
- 8 years experience in Events and Promotions
- Assisted in the interviewing and hiring of over 2000+ enumerators.
- 10 Key by touch
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PROFESSIONAL EXPERIENCE
Hope Properties - Cedar Park, TX 01/2011 - Present
Idependent Contractor
- General office organization.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide
information about local areas.
- Negotiate the lease of property and review appropriate documents and forms.
- Clean common areas, and make property ready for move in.
- Analyze information on property values, taxes, zoning, population growth, and traffic volume and
patterns to determine property tax value for court.
- Solicit new property enlistments through mailouts and inbound calls.
Starwood Resorts & Hotels - Austin, TX 11/2015 -
03/2016
Customer Service
- Conferred with customers by telephone to provide informations services, take reservations,
cancel reservations, or obtain details of complaints.
- Referred unresolved customer grievances to designed departments for further investigation.
- Solicited sales of new or additional reservations.
- Recommended different properties and available locations to suit guests needs.
U.S. Bureau of the Census - Georgetown, TX 08/2010 - 01/2011
Recruiting, Payroll Clerk, Administration, Field Operations
- Contacted individuals to be interviewed at home, place of business, or field location, by
telephone.

2. - Reviewed data obtained from interview for completeness and accuracy.
- Identified and resolved inconsistencies in interviewees' responses by means of appropriate
questioning or explanation.
- Printed, prepared, checked out and checked in field enumerator folders.
- Logged census questionaires.
- Processed paperwork for new and terminated employees and entered employee information into
the payroll system.
- Reviewed time sheets, and other information to reconcile payroll.
- Performed general office activites, such as typing, answering telephones, operating office
equipment, or securing confidential materials.
- Placed materials into storage receptacles, such as file cabinets, boxes, bins, or drawers,
according to classification and identification information.
Flare Industries - Austin, TX 10/2009 - 08/2010
Receptionist
- Operated telephone switchboard by telephone to answer, screen, or forward calls, providing
information, taking messages, or scheduling appointments.
- Greeted persons entering establishment, determined nature and purpose of visit, and directed or
escorted them to specific destinations.
- Collected, sorted, distributed, or prepared mail, messages, or courier deliveries.
EDUCATION
Austin Community College
- Pursuing a Bachelor's of Arts in History and a Bachelor's of Science in Marketing.
- 85 college hours
PROMOTIONS EXPERIENCE 2008 to Present
Acrobat Outsourcing
- Austin Food & Wine Alliance Rapid Fire
- UT Union Hall
- W Hotel Catering & Hospitality
- MotoGP at Circuit of the Americas 2014
- Formula 1 at Circuit of the Americas 2015
- UT Alumni Center
- Marriot North Catering & Hospitality
- Bob Bullock Museum
W3 Events - Safety & Security
- Bonnaroo 2016
- Austin City Limits Festival 2013

3. - Fun Fun Fun Fest Austin 2013
Cavalino Group
- MotoGP at Circuit of the Americas 2015
Lucky 415 Marketing & Promotions, Inc.
- Logitech, Ultimate Ears SXSW Street Team 2013
- StreetSpark, SXSW Street Team 2011
- ABC Family, Prom Queen Brand Ambassador 2009
- Home Depot Grand Opening, Brand Ambassador 10/08-11/08
Aetna - ACL Live W Hotel, Guest Relations 03/12
MAL Security - Nocturnal Festival 2011
The Barber Shop Marketing - Warner Brothers Movies OnDemand Brand Ambassador 2011
The BMF Media Group - Moonshine and Cedar Door, Guest Relations SXSW 2011
SXSW - Copa Bar & Grill, Cashier 2009
Austin City Limits - Austin City Limits Festival 2009
Events & Promotions - Walgreen's Wellness Tour, Talent 12/08
REPEVENT - Chase Bank, Street Team 08/08
RedLight Marketing
- Zone Perfect, SXSW 2008
- First Federal Bank, Street Team 03/08
MYSTERY SHOPPER EXPERIENCE 2000 to Present
Reality Based Group formerly GameFilm Consultants
- IBC Bank - ABC Bank
- EZ Pawn, EZ Loan - Goodwill Industries
Intellishop
- ACE Cash Express
- HEB Grocery - Ross Stores
- Wendy’s Fast Food - Blockbuster Video
- Texas Roadhouse Restaurants - Time Warner Cable