1. Growth
River's
Scope
We
are
experts
in
planning
and
leading
highly
effective
meetings
in
which
the
toughest
leadership
and
business
performance
issues
are
resolved.
Our
competitive
advantage
is
the
Growth
River
Operating
System
(OS),
which
is
a
complete
management
operating
system
that
explicitly
ties
leadership
and
culture
development
to
higher
sustainable
levels
of
business
and
enterprise
performance.
Just
like
"software"
runs
on
a
computer,
the
Growth
River
Operating
System
(OS)
is
"social
ware"
that
runs
on
a
system-­‐of-­‐roles
to
improve
business
and
enterprise.
Our
core
service
is:
Planning
and
facilitating
strategic
alignment
meetings
for
senior
leaders
and
their
teams.
This
includes
all
key
leadership
levels:
boards,
enterprise
teams,
business
teams
and
function
teams.
Other
key
support
services
include:
·
Leadership
and
business
coaching.
·
Data
collection
and
performance
analysis.
·
Webinars
and
training
materials.
Typical
reasons
that
clients
hire
us
include:
·
Forming
new
leadership
teams.
·
Establishing
new
team
/
business
/
enterprise
/
function
leaders.
·
Merging
organizations
and
businesses.
·
Managing
very
rapid
business
growth.
·
Solving
business
underperformance.
·
Standardizing
leadership
and
management
practices
in
complex
enterprises.
·
Accelerating
strategic
decision-­‐making
and
innovation.
·
Resolving
the
toughest
people
issues
while
building
a
culture
of
trust.
·
Helping
implement
top-­‐down
and
bottom-­‐up
strategic
planning
,
budgeting
and
quarterly
performance
review
processes.
We
have
a
lot
of
experience.
For
client
success
stories
and
testimonials,
please
go
to
our
website
at
www.growthriver.com
"Since
learning
the
Growth
River
process,
we've
improved
the
crispness
of
our
decision
making.
Now
we
run
into
the
storm,
rather
than
try
and
steer
away
from
it."
—Randy
Jordan
CEO,
HOPEworldwide
©
2011
Growth
River,
LLC.
All
Rights
Reserved.
Page.
1

2. Service
Descriptions
Strategic
Alignment
Meetings
Growth
River
designs
and
delivers
strategic
alignment
meetings
for
teams
at
all
key
leadership
levels
including:
boards,
enterprise
teams,
business
teams
and
function
teams.
These
meetings
come
in
four
basic
types
and
each
has
a
different
basic
agenda:
1.
Team
Alignment
–
when
the
primary
constraint
is
leadership's
ways-­‐of-­‐thinking
&
acting.
2.
System-­‐of-­‐Roles
–
when
the
primary
constraint
is
an
incomplete
system-­‐of-­‐roles.
3.
System-­‐of-­‐Strategies
–
when
the
primary
constraint
is
an
incomplete
system-­‐of-­‐strategies.
4.
Performance
Review
–
when
the
primary
constraint
is
attracting
and
deploying
resources.
During
all
alignment
meetings,
primary
constraints
are
identified
and
the
organization's
development
stage
is
assessed.
Teams,
organizations
and
businesses
are
able
to
grow
at
maximum
speed
once
they
evolve
to
the
stage
at
which
highly
effective
performance
review
meetings
are
normal.
The
other
types
of
meetings
(1-­‐3)
are
how
you
get
to
that
stage.
Leadership
&
Business
Coaching
During
strategic
alignment
meetings,
participants
are
given
feedback,
asked
to
play
new
roles
and
required
to
formulate
strategies
/
recommendations.
Sometimes
they
need
coaching.
Because
our
coaches
are
experts
in
the
Growth
River
OS,
they
can
provide
both
leadership
and
business
coaching
at
the
same
time.
Furthermore,
this
coaching
is
done
in
the
context
of
overall
team,
business
and
organizational
development,
which
makes
it
especially
effective.
Training
and
OS
User
Licenses
For
a
nominal
annual
fee,
the
Growth
River
OS
is
offered
as
licensed
open-­‐source
intellectual
property.
Growth
River
OS
User
licenses
include:
Access
to
online
Webinars.
Access
to
training
videos.
Up
to
four
electronic
Growth
River
OS
Guide
and
Mind
map
updates
per
year.
A
subscription
to
the
Growth
River
Strategies
Newsletter.
Administration
&
Materials
The
Growth
River
back
office
provides
key
services
that
are
required
to
make
engagements
successful.
©
2011
Growth
River,
LLC.
All
Rights
Reserved.
Page.
2

3. Approach
Growth
River
Services
Are
Always
Tailored
To
Specific
Client
Needs
Our
proposal:
If
you
take
30
minutes
to
describe
your
business,
we
will
create
a
practical
plan
that
we
are
confident
will
transform
your
organization.
We
suggest
these
steps:
I. Introduce
Growth
River
Growth
River
describes
its
services
and
approach
at
a
high-­‐level.
The
client
decides
whether
they
would
like
to
invest
the
time
with
Growth
River
to
draft
a
preliminary
engagement
plan.
This
meeting
can
be
virtual.
II. Gather
Data
and
Understand
Client
Situation
If
required,
Growth
River
signs
a
formal
non-­‐disclosure
agreement.
The
client
describes
the
specific
challenges
and
opportunities
to
address.
Growth
River
asks
questions
and
gathers
data.
This
meeting
can
be
virtual.
III. Draft
Solution
and
Plan
Growth
River
drafts
a
proposal
agreement
and
reviews
it
with
the
client,
providing
details
and
key
concepts.
The
client
ensures
that
all
key
decision-­‐makers
are
appropriately
informed
and
involved.
If
this
work
requires
a
face-­‐to-­‐face
meeting,
then
client
pays
travel
expenses.
IV. Revise
Plan
and
Sign
Agreement
Growth
River
drafts
a
final
agreement
incorporating
any
key
changes.
The
client
signs
this
agreement
and
sends
two
copies
to
Growth
River.
Growth
River
signs
both
copies
and
returns
one
to
the
client.
Work
proceeds
as
agreed.
©
2011
Growth
River,
LLC.
All
Rights
Reserved.
Page.
3

4. Growth
River
OS:
A
Practical
Philosophy
Some
leaders
talk
about
general
principals
for
attracting
abundance.
At
Growth
River
we
apply
and
teach
a
practical
system
for
developing
better
leaders
and
growing
more
abundant
businesses,
everyday
–
it
is
called
the
Growth
River
Operating
System
(OS).
The
common
sense
logic
behind
the
Growth
River
OS
can
be
summarized
as:
when…
the
right
leaders,
with
the
right
mindsets,
in
the
right
roles,
advocate
the
right
strategies
and
work
interdependently
on
the
right
activities…
...then
higher
levels
of
sustainable
performance
become
inevitable.
More
specifically,
we
have
proven
that
we
can
radically
increase
sustainable
leadership
and
business
performance
by:
ü Providing
leaders
with
a
powerful
language
(the
OS).
ü Defining
complete
systems-­‐of-­‐roles
and
strategies.
ü Leveraging
naturally
occurring
conflict
among
roles
as
a
source
of
innovation.
ü Orchestrating
breakthrough
experiences
–
an
experience
always
trumps
an
argument.
Although
Growth
River
consultants
undergo
intense
training
in
applying
our
OS
with
leaders
in
complex
businesses,
we
also
offer
our
OS
as
licensed
open-­‐source
intellectual
property.
This
is
an
unusual
move
for
our
industry,
but
one
that
is
geared
towards
building
a
community
of
leaders
who
can
collaborate
and
support
each
other’s
development.
Updated
versions
of
the
OS
are
released
with
input
from
our
community
of
practitioners
about
every
90
days.
In
fact,
our
OS
has
been
and
is
being
applied
successfully
in
many
different
cultures
and
industries
including:
public,
private,
for-­‐profit,
not-­‐for-­‐profit,
start-­‐up,
complex
global,
professional,
family,
manufacturing,
services
and
retail,
mergers,
divestitures
and
organic
growth.
The
open
and
universal
nature
of
our
OS
supports
our
vision
–
we
are
working
to
change
the
context
of
business
towards
a
more
abundant
world.
For
case
studies,
client
testimonials,
webinars
and
training
materials
on
the
Growth
River
OS,
please
visit
our
website
www.GrowthRiver.com
©
2011
Growth
River,
LLC.
All
Rights
Reserved.
Page.
4