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   Sponsored by:
“ People will forget what you
              said.
People will forget what you did.
But people will never forget how
     you made them feel. ” Angelou
                         Maya
“ I do not believe people are looking for the
meaning of life, as much as they are looking
     for the experience of being alive. ”
http://processing.org/
What happens to data
    after death?
Should we own our
   own data?
Is there good that comes from
 companies owning our data?
Facebook is not a website.

It is a framework for people.
People want to feel unique.
People want to feel connected.
ME      US            THEM
Self   Inner Circle   Everyone Else
COMFORT ZONE US
ME                         THEM
Self        Inner Circle   Everyone Else
`

Build fast. Test. Iterate.

 Facebook pushes new
  changes everyday.
STOP RESEARCHING.
   START DOING.
`



YOU ARE NOT YOUR USER
Benefits of Lean UX

  Push MVP to market
  Quick user feedback
     Redefine roles
UXD as planner and guide
       Less waste
    Fits within Agile
“Ways to leverage tension…”




Creating Positive Tensions in
Experiences
Matt Walsh, CP+B
Tension is a primal human
        emotion.
UX consultants are becoming
   business consultants.
UX Benefits

    Understand Customers
 Identify Market Opportunities
   Rethink Business Models
       Articulate a Vision
  Define Experience Strategy
Plan for Organizational Change
“Companies are seeing that their products
   have to support their customers in a
     very different way than they’ve
         been doing in the past.”
The core of UX consulting
     is strategic management.

We are responsible for guiding clients
through a decision-making process.
STOP BEING JUST A DESIGNER

 Cultivate a creative partnership
Always zoom out to the big picture
     Adopt your developers
    Prototype early and often
RESCUE YOUR CLIENT

  Realize that your client is in over their head
     Push client to achieve intended goal
Be sure that you are included in planning phase
BE CAREFUL LETTING NON-DESIGNERS
        HAVE UX CONTROL

        Rephrase your rationale
         Always have a reason
     Be wary of “contract” decisions
         Prepare for limitations
    Show that you are the UX leader
IMPACTFUL UX REQUIRES:

    Experience Strategy
    User Understanding
   Measurement & Testing
       Visual Design
          Culture
Designing Culture
Teresa Brazen, Cooper
Identify and confirm Team, Commitment and Role
    Identify Users and Roles / User Personas
      Identify User Research Methodologies
           Define go-to market message
           Review / Assess Current Site
              Identify Business Goals
                Identify User Goals
                   1:1 interviews
                    Mass Survey
Establish Timeline
            Define Scope of project
           Establish core functionality
        Identify technological capabilities
 Document technology requirements decisions
Validate requirements (content, business, users)
Identify key content requirements
 Apply user personas to workflow
  Analyze Card Sorting results
     Create content strategy
     Create a user workflow
         Organize content
Create Wireframes
      Generate Prototypes
     Define user interaction
Implement User behavior strategy
Create physical representation of Creative Vision
    Pick typography style (font, sizes, etc.)
      Implement Surface into Functionality
        Pitch Surface Vision to Full Team
            Design graphic elements
              Choose color palette
                Design Mockups
UX UNICORN
Visual Master + Developer + Experience
Designer
UX != IxD
IxD = Designing the way people
   interact with technology.
Interaction design is designing what the
 user will see and how they will interact.
UX = Defining the
 experience as a whole.

Designing human behavior.
User Experience Design is
designing how the user will
   feel during and after
       engagement.
“User Experience isn’t a
checkbox. You don’t do it and then
             move on.
   It needs to be integrated into
      everything that you do.”
                      Liz Danzico
                      Chair of Interaction Design
                      School of Visual Arts NYC
It is UX that forms a customer’s
      opinion of a company.
It is UX that determines whether
     your users will come back.
It is UX that differentiates a
company from it’s competitors.
User experience is not limited
to the confines of technology.

 User Experience lies within
    every interaction.
The biggest misconception is that
companies have a choice to invest in
     their user’s experience.

       To survive, they don’t.
Obama For America Mobile Campaign
Thirteen 23, Austin, USA
Nike FuelBand
R/GA, NYC, USA
ZocDoc
ZocDoc, NYC, USA
21 Balancoires
Daily Tous les Jours, Montreal, Canada
Paper by FiftyThree
Fifty Three, NYC, USA
Practice Fusion
Cooper, San Francisco, USA
The future is here.
It just is not evenly distributed.
INTERFACES
ARE OBSTACLES
USERS PREFER
  NATURAL
  ACTIONS
SOON
INTERFACES
  WILL BE
 OBSOLETE
Do not limit yourself to what
people have done in the past.

   Create your own future.
THIS IS OUR TIME!

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IxD13 Redux

Notas do Editor

  1. Welcome to the Interaction13 Redux.The Interaction conference is held at the beginning of every year by the Interaction Design Association. Over 1000 interaction designers get together to share ideas, talk about the future, and absorb all of the excitement of the industry. This year it was held in Toronto. This presentation is a summary of talks that inspired me at the Interaction13 conference.The term “Redux” literally means: to take back and use for good. My hope is that you will also be inspired by some of the ideas I share, and use them for good here in Cincinnati.
  2. So.. This is the reason I was at the conference.I am the regional co-coordinator for North America. Sitting beside me is my boss…
  3. This is the workshop we held. Over 50 local leaders from all over the world in attendance.They updated us on each local group, showed videos and photos and We tried to help them work through pain points.This the only time that we get to meet with our local leaders in person.One of our points was to reach out to local groups.
  4. Overall conference themes
  5. And he is right!The UX industry is only around 10 years old. How often do people get to contribute to the foundation of an industry? We have the opportunity to shape the Future of User Experience.It’s also very exciting that large businesses are realizing the value and power of UX.
  6. Michelle and I love this quote.We are not just “making things pretty” anymore. We are designing for real people. It is important to think about how we are making people feel with our designs.
  7. Ravi spoke about using design to make a positive impact. He see’s designers as behavior changers. That our designs can effect the quality of lifeHe sees life a.
  8. He talked about stories and using basic human instincts to design.
  9. Quickly understand needs, then push code. Listen to your users.
  10. CompassGo-MilanEven in the age of GPS, to explore cities today, Frog points out our tendency to "pre-Google" our destinations. What’s lost? The feelings of spontaneity and exploration. MTA Relay-New YorkRelay is a band to help navigate New York’s transit system. Its three strands hide dynamic displays, which will glow with the colors of nearby lines and transfers, while providing up-to-date scheduling information.