Business Structure

Business Structure Social Patterns in Business Organizations Knowledge Transaction Costs Structure Culture

Contents ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Core Notions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Two Views of Business Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Henry Ford Post-Fordism

Supply Chain ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],part product Cars PCs raw material product Food Oil raw material product retail product catering product retail industry catering industry

Development of OutSourcing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Outsourcing refers either to the state of affairs in which various functions are performed externally and delivered as services, or to the process of moving stuff from internal functions to external services. When understood as a process, outsourcing may also involve the staff performing these functions moving onto the service provider’s payroll.

Outsourcing Example - Fashion Items ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Retail & Design Manufacturing e.g. Nike, Gap e.g. Indonesia

Outsourcing Example - Insurance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],paperwork risk Broker Insurance Company Claims Processor Underwriting & Reinsurance

Hierarchy incurs internal coordination costs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Market incurs external coordination costs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Network incurs internal and external coordination costs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Notes ,[object Object],[object Object],[object Object]

Styles of Interaction Symbiosis Fusion Communication ,[object Object],[object Object],BlackBox GreyBox WhiteBox Hierarchy Network Market Fragmentation Collaboration Arthritis

Information Technology and Social Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Coordination Mechanisms (based on Minztberg)

Bureaucracy & Adhocracy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Perspectives on Bureaucracy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Focus on bureaucracy as a system allows you to say something about the economic and systems-theoretic aspects of bureaucracy. Focus on bureaucrats allows you to say something about the social and ethical aspects of bureaucracy.

Component-Based Business ,[object Object],[object Object],[object Object],[object Object],[object Object],Façade (Screen) COHERENT IDENTITY Customer Service Brand Integrity Flexibility Economies of Scale/Scope N U A L T A R I C T O I

Developmental Stages of Organization Crisis of Leadership Growth by Creativity Crisis of Autonomy Growth by Direction Crisis of Control Growth by Decentralization Crisis of Red Tape Growth by Coordination Crisis of Affiliation Growth by Collaboration Growth by Alliance age size Larry E. Greiner, HBR July-August 1972. Updated HBR May-June 1998.

Development Crises ,[object Object],[object Object],[object Object],[object Object],[object Object],Larry E. Greiner, HBR July-August 1972. Updated HBR May-June 1998.

Different Managers Can Cope with Time Horizons ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],“ Ideal Management Hierarchy is based on Time” Discussion: Do you think this is true? decades decades years months months days years days hours months years hours days months hours days

Sample Exam Question ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Canny McCann Canning Company ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Sample Exam Question ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

We taught this course at City University, London, between 2002 and 2005 ,[object Object],[object Object],[object Object],Aidan Ward Antelope Projects Richard Veryard Veryard Projects BLOG WIKI SLIDES

Business Structure

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Business Structure