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Produktledardagen 2012:

             Product Management
              Observations from
                Silicon Valley
                              Rich Mironov
                               Stockholm
                             22 March 2012
1 - PRODUKTLEDARDAGEN 2012                   www.mironov.com
About Rich Mironov


 Veteran product manager/exec/strategist
    Organizing product organizations
    Business models, pricing, agile
 5 startups, including as CEO/founder
 “The Art of Product Management”
 Founded Product Camp, chaired first
  product stage at Agile conference



  2 - PRODUKTLEDARDAGEN 2012                www.mironov.com
Agenda


1. What do product managers   Produktledar
                                 dagen:
   do?
                                Product
2. Impact of Agile            Management
                                 trends
3. Lean Startup is Hot
4. Take-Aways




 3 - PRODUKTLEDARDAGEN 2012         www.mironov.com
Our Challenge


 Technical product management in Silicon
  Valley for 40+ years

But…
 Inconsistent titles
 Responsibility > authority
 Parent organization (Eng  Marketing)
 People problems > technical problems

 4 - PRODUKTLEDARDAGEN 2012            www.mironov.com
We Are Now A Community


 Ten years ago…
   Very few PM articles, books, thought leaders
   SVPMA was the only face-to-face network
 Now…
   27 Product Camps in 2011
   90+ blogs, LinkedIn groups, Twitter…
   Formal classes (2-day, 5-day, 20-day)
 More respect, more networks, more recruiters


 5 - PRODUKTLEDARDAGEN 2012                   www.mironov.com
What Does a Product Manager Do?


 For commercial technology (HW/SW/Services)
   PM drives delivery and market
    acceptance of whole products
   PM targets market segments,
    not individual customers



 For strategic internal development
   PM resolves competing priorities
   PM drives acceptance and adoption
 6 - PRODUKTLEDARDAGEN 2012             www.mironov.com
What Does a Product Manager Do?


                        budgets, staff,                           strategy, forecasts,
                                                               commitments, roadmaps,
                           targets                              competitive intelligence
                                             Executives

  market information, priorities,
requirements, roadmaps, MRDs,                                                Field input,
    personas, user stories…                  Product                       market feedback
                                           Management
                                                           Mktg & Markets &
                       Development
                                                           Sales Customers
                                          product

                                                    Segmentation, messages,
                                                    benefits/features, pricing,
                                                      qualification, demos…
   7 - PRODUKTLEDARDAGEN 2012                                                     www.mironov.com
Product Mgmt Planning Horizons



                                         many years
                             Strategy
                                           years
    Exec                     Portfolio
                                         many mons
                             Product
            PM               Release      2-9 mon

                              Sprint        2 wk
                   Dev
                  Team        Daily


                                            Time scale depends on
8 - PRODUKTLEDARDAGEN 2012                  product and sales cycle
                                                  www.mironov.com
Nature of Product Role


 No natural sequence for PM
   Must work all aspects in parallel
   Entire planning onion
 Intensely interrupt-driven
 Bottom-up meets top-down

 Product Management must provide
  strategy, judgment and integration
  as well as execution
 9 - PRODUKTLEDARDAGEN 2012             www.mironov.com
The ideal candidate
                               for a tough job…




10 - PRODUKTLEDARDAGEN 2012                         www.mironov.com
Agenda


1. What do product managers    Produktledar
                                  dagen:
   do?
                                 Product
2. Impact of Agile             Management
                                  trends
3. Lean Startup is Hot
4. Take-Aways




 11 - PRODUKTLEDARDAGEN 2012         www.mironov.com
Product Managers Should Love Agile


 We all want better/faster development
 Agile = collection of software best practices
 Product Owner: how engineers see
  product management

 IMHO, a tragedy for revenue products…




 12 - PRODUKTLEDARDAGEN 2012              www.mironov.com
“small p” product owner



                                   Executives

  priorities, requirements,
  personas, user stories…
                                    product
                                     owner
                                                Marketing/Sales
                    Development
                                                  Customers

                                  product



13 - PRODUKTLEDARDAGEN 2012                                       www.mironov.com
Product Owner Failure Modes


 Weak on market realities
   Pricing, packaging, selling,
    upgrades, service models,
    discounting, competition
 Not connected to Marketing/Sales
 Trades off company-wide
  strategy for product features
 Confuses showcase customers with
  broader market

 14 - PRODUKTLEDARDAGEN 2012               www.mironov.com
PO/PM Organizational Map




                         GM - VP PM - VP Eng/CTO


                                Product
                              Management
                              Organization

                                         product owners




       more market-focused                            more technical
15 - PRODUKTLEDARDAGEN 2012                                    www.mironov.com
Agenda


1. What do product managers    Produktledar
                                  dagen:
   do?
                                 Product
2. Impact of Agile             Management
                                  trends
3. Lean Startup is Hot
4. Take-Aways




 16 - PRODUKTLEDARDAGEN 2012         www.mironov.com
Blank & Ries


 Every entrepreneur in Silicon Valley
  has read these books
 Focus on product/market fit
 Early testing and quick pivots
 Fail Fast

 IMHO, much better results with
  seasoned product managers

 17 - PRODUKTLEDARDAGEN 2012             www.mironov.com
Agenda


1. What do product managers    Produktledar
                                  dagen:
   do?
                                 Product
2. Impact of Agile             Management
                                  trends
3. Lean Startup is Hot
4. Take-Aways




 18 - PRODUKTLEDARDAGEN 2012         www.mironov.com
Product Management Take-Aways


 We need to drive clarity and appreciation of
  product management
 Great product management can be invisible
 PM leaders work on organizational and
  strategy issues
 PM must drive company-wide
  improvements: agile, lean,
  strategy


 19 - PRODUKTLEDARDAGEN 2012             www.mironov.com
Contact Information

                 +1-650-315-7394

                 rich@mironov.com

                 www.mironov.com

                 @RichMironov

                 www.linkedin.com/in/richmironov




20 - PRODUKTLEDARDAGEN 2012                        www.mironov.com

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Produktledardagen Keynote, March 2012

  • 1. Produktledardagen 2012: Product Management Observations from Silicon Valley Rich Mironov Stockholm 22 March 2012 1 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 2. About Rich Mironov  Veteran product manager/exec/strategist  Organizing product organizations  Business models, pricing, agile  5 startups, including as CEO/founder  “The Art of Product Management”  Founded Product Camp, chaired first product stage at Agile conference 2 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 3. Agenda 1. What do product managers Produktledar dagen: do? Product 2. Impact of Agile Management trends 3. Lean Startup is Hot 4. Take-Aways 3 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 4. Our Challenge  Technical product management in Silicon Valley for 40+ years But…  Inconsistent titles  Responsibility > authority  Parent organization (Eng  Marketing)  People problems > technical problems 4 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 5. We Are Now A Community  Ten years ago…  Very few PM articles, books, thought leaders  SVPMA was the only face-to-face network  Now…  27 Product Camps in 2011  90+ blogs, LinkedIn groups, Twitter…  Formal classes (2-day, 5-day, 20-day)  More respect, more networks, more recruiters 5 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 6. What Does a Product Manager Do?  For commercial technology (HW/SW/Services)  PM drives delivery and market acceptance of whole products  PM targets market segments, not individual customers  For strategic internal development  PM resolves competing priorities  PM drives acceptance and adoption 6 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 7. What Does a Product Manager Do? budgets, staff, strategy, forecasts, commitments, roadmaps, targets competitive intelligence Executives market information, priorities, requirements, roadmaps, MRDs, Field input, personas, user stories… Product market feedback Management Mktg & Markets & Development Sales Customers product Segmentation, messages, benefits/features, pricing, qualification, demos… 7 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 8. Product Mgmt Planning Horizons many years Strategy years Exec Portfolio many mons Product PM Release 2-9 mon Sprint 2 wk Dev Team Daily Time scale depends on 8 - PRODUKTLEDARDAGEN 2012 product and sales cycle www.mironov.com
  • 9. Nature of Product Role  No natural sequence for PM  Must work all aspects in parallel  Entire planning onion  Intensely interrupt-driven  Bottom-up meets top-down  Product Management must provide strategy, judgment and integration as well as execution 9 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 10. The ideal candidate for a tough job… 10 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 11. Agenda 1. What do product managers Produktledar dagen: do? Product 2. Impact of Agile Management trends 3. Lean Startup is Hot 4. Take-Aways 11 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 12. Product Managers Should Love Agile  We all want better/faster development  Agile = collection of software best practices  Product Owner: how engineers see product management  IMHO, a tragedy for revenue products… 12 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 13. “small p” product owner Executives priorities, requirements, personas, user stories… product owner Marketing/Sales Development Customers product 13 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 14. Product Owner Failure Modes  Weak on market realities  Pricing, packaging, selling, upgrades, service models, discounting, competition  Not connected to Marketing/Sales  Trades off company-wide strategy for product features  Confuses showcase customers with broader market 14 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 15. PO/PM Organizational Map GM - VP PM - VP Eng/CTO Product Management Organization product owners more market-focused more technical 15 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 16. Agenda 1. What do product managers Produktledar dagen: do? Product 2. Impact of Agile Management trends 3. Lean Startup is Hot 4. Take-Aways 16 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 17. Blank & Ries  Every entrepreneur in Silicon Valley has read these books  Focus on product/market fit  Early testing and quick pivots  Fail Fast  IMHO, much better results with seasoned product managers 17 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 18. Agenda 1. What do product managers Produktledar dagen: do? Product 2. Impact of Agile Management trends 3. Lean Startup is Hot 4. Take-Aways 18 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 19. Product Management Take-Aways  We need to drive clarity and appreciation of product management  Great product management can be invisible  PM leaders work on organizational and strategy issues  PM must drive company-wide improvements: agile, lean, strategy 19 - PRODUKTLEDARDAGEN 2012 www.mironov.com
  • 20. Contact Information +1-650-315-7394 rich@mironov.com www.mironov.com @RichMironov www.linkedin.com/in/richmironov 20 - PRODUKTLEDARDAGEN 2012 www.mironov.com

Notas do Editor

  1. Hewlett-Packard Company co-founder William R. (Bill) Hewlett (right) talking with an HP Labs employee at the workbench in February 1956.
  2. Pragmatic and 280 Group are from late 1990’s. Steven Haines’ PM Desk Reference. SVPMA is 10 years old.Blogs: Tyner-Blain, Cranky PM, ONPM blogroll http://onproductmanagement.net/resources/blogroll/ has 87 PM + PMM and othersRecruiters recognize the title
  3. No natural sequence for PMMust work all aspects in parallelPlanning onion as simultaneous equationBottoms-Up Shapes Top-DownCustomer visits inform market viewCompetitive price points drive business modelFeature complexity shapes release planTop-Down Shapes Bottoms-UpMarket segmentation determines customer selection and benefitsProduct strategy drives backlogProduct Management provides strategy, judgment and integration as well as executionOwning market success is an unbounded problem