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AMITY SCHOOL of COMMUNICATION
               BJMC 2nd SEM

    UNDERSTANDING MASS COMMUNICATION


                    MR. ANKIT KASHYAP
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     Four Eras
         of
Mass Communication
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Four eras in mass communication
             theories

• Era of mass society theory (1850-1940)
• Era of scientific perspective on mass media
  (1940-1950)
• Era of limited effects (1950-60s)
• Era of cultural criticism (1960s-1980s)
Name of Institution


Era of mass society theory 1850-1940
 • Mass Communication theories begins with a review
   of some of the earliest notions about media. These
   ideas were initially developed in the later half of the
   19th century as new media technologies were invented
   and popularized. Although some theorists were
   optimistic about new technology, most were
   extremely pessimistic (Brantlinger, 1983). They
   blamed new industrial technology for disrupting
   peaceful, rural communities and forcing people to
   live in urban areas merely to serve as a convenient
   workforce in large factories, mines or bureaucracies.
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Theorists were fearful of cities because of their crime,
cultural diversity, and unstable political systems. For
many social thinkers, mass media symbolized
everything that was wrong with the 19th century urban
life. The dominant perspective that emerged during
this period is referred to as mass society theory. It
began as a collection of contradictory notions – some
quite radical, others quite reactionary.
Name of Institution




In general mass society ideas held strong appeal for any
social elites whose power was threatened by change.
Media industries such as ‘penny press’ were a
convenient for elites’ criticism. The media of the time
were easily attacked as symptomatic of a sick society –
a society that needed to either return to old values or be
forced to adopt a set of totally new values.
Name of Institution




In time, the leaders of the Industrial Revolution gained enormous
influence over social change. They strongly favored all forms of
Technological Development, including mass media.
In their view technology was inherently good as it facilitated control
over the physical environment, expanded human productivity and
generated new forms of material wealth.
New technology would bring an end to social problems and lead to
the development of an Ideal social world.
But in the short term, industrialization brought with it enormous
problems – exploitation of workers, pollution and social unrest.
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Today, the fallacies of both the critics of technology and its
advocates are readily apparent.
Mass society notions greatly exaggerated the ability of media to
quickly undermine social order. These ideas failed to consider
that media’s power ultimately resides in the freely chosen uses
that audiences make of it.
Technology advocates were also misguided and failed to
acknowledge the many unnecessary, damaging consequences that
resulted from applying technology without adequately
considering the impact.
Important Theories
                          Name of Institution




• Bullet Theory

• Propaganda Theory
Bullet Theory          Name of Institution




• Also called as hypodermic needle theory
• It holds that an intend message is directly
  received and completely accepted by
  listener. It assumes that the media’s
  message is a bullet fired from the “media
  gun” into viewer’s head.
• Receivers are passive and defenseless
• Media have direct, immediate and poerful
  effect to those who pay attention.
Propaganda Theory         Name of Institution




• Media propagates any idea with direct
  impact on the mass society.
• Audience here was also passive and
  defenseless
• The ideas used to propagate at that time
  were highly influenced by the politics.
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    Era of scientific perspective on
       mass media (1940-1950)
During the 1930’s, world events seemed to continually confirm
the truth of mass society ideas. In Europe, reactionary and
revolutionary political movements used media in their struggles
for political power.
German Nazis introduced propaganda techniques that ruthlessly
exploited the power of new media technology like motion
pictures and radio.
All across Europe, totalitarian leaders like Hitler, Stalin and
Mussolini rose to political power and were able to exercise
seemingly total control over vast populations.
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Private ownership of media, especially broadcast
media, was replaced by direct government control in
most European nations. The purpose was to use media
for the service of the society. But the unintended
outcome in most cases was to place enormous power in
the hands of ruthless leaders who were convinced that
they personally embodied what was best for all their
citizens. Exception was BBC, an independent public
corporation.
Name of Institution




At the very peak of their popularity, mass society
notions came under attack from Lazarsfeld,(1941), an
Austrian researcher and scientist. He argued that it
wasn’t enough to merely speculate about the influence
of media on society. Instead he proposed conducting
carefully designed, elaborate field experiments in which
he would be able to observe media influence and
measure its magnitude.
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It was not enough to assume that political
propaganda is powerful – hard evidence was
needed to prove the existence of such effects
(Lazarsfeld, Berelson, and Gaudet, 1944).
Lazersfeld’s most famous efforts, the “Voter
Studies”, actually began as an attempt to
demonstrate the media’s power, yet they
proved, at least to him and his colleagues, just
the opposite.
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By the early 1950s, Lazerfeld’s work had generated an
enormous amount of data based on which he concluded
that media were not nearly as powerful as had been
previously imagined.
Instead, he found that people had numerous ways of
resisting media influence and were influenced by many
competing factors. Rather than serving as a disruptive
social force, media seemed to reinforce existing social
trends and strengthen the status quo.
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He found little evidence to support the worst
fears of mass society theorists. Though
Lazarsfeld never labeled his theory, it is now
referred to as the Limited-effects perspective.
These views media as playing a very limited role
in the lives of individuals and larger society.
Important Theories
                            Name of Institution




•   Two Step flow theory
•   Lasswell’s Model
•   Persuasion Theory
•   Limited Effect Theory
Two-Step Flow Theory            Name of Institution




• Flow of information takes place in two steps.
  First from Mass Media to opinion leaders and
  then from opinion leaders to the mass society.
• Media are not so powerful because there are
  resistance to their messages. Resistance is
  based on psychological individual traits & crucial
  role is played by
• Opinion Leaders
• Social Context
Persuasion Theory          Name of Institution




• Subtle change in the attitude of the
  receiver.

• Any form of persuasive communication
  changes the attitude of the receiver.
  Attitude on the other hand changes the
  behavior .
Lasswell’s Model      Name of Institution




•   It is a five step process.
•   Who says (Source)
•   What (Message)
•   In which channel (Media)
•   To Whom (Receiver)
•   With What effect (Feedback)
Limited Effects Theory      Name of Institution




• Explained in Slide No- 4-7. Refer to
  Previous slides.
• Basically, Paul Lazersfeld experiment on
  Voting Behaviour. He explained that the
  role of media in deciding the voting
  behavior is limited.
• 3 steps followed by him are…
•                                Contd…..
3 Steps by Lazersfeld      Name of Institution




• 1. Activate floating voters to take a
  decision
• 2. Reinforce the preference in convinced
  voters.
• 3. Convert convinced voters to switch their
  preference.
• Conclusion- He concluded that media had
  some kind of influence only at step 2.
Name of Institution



   Era of limited effects (1950-60s)
During the 1950s, limited-effects notions about media
continued to gain acceptance within academia. Several
important clashes occurred between their adherents and
those who supported mass society ideas (Bauer and
Bauer, 1960).
In 1960, several classic studies of media effects provided
apparently definitive support for the limited-effects
notions.
Name of Institution




By 1961, V.O. Key had published Public Opinion and American
Democracy, a theoretical and methodological tour de force that
integrated limited-effects notions with social and political theory to
create a perspective that is now known as elite pluralism. This
theory views society as a number of interlocking pluralistic groups
led by opinion leaders who rely on media for information about
politics and social world.
Advocates of mass society notions came under increasing attack as
“unscientific” or “irrational” because they questioned “hard
scientific findings”.
Name of Institution




By the mid-1960s, the debate between mass society and limited
-effects notions appeared to be over – at least within the mass
communication research community.

The body of empirical research findings continued to grow, and
almost all these findings were consistent with the latter view.

Little or empirical research supported mass society theory. This
was not surprising because most empirical researchers trained at
this time were warned against its fallacies.
Important Theories     Name of Institution




•   Play Theory
•   Uses & Gratification Theory
•   Agenda Setting Theory
•   Dependency Theory
•   Dissonance Theory
Play Theory              Name of Institution




• Given by William Stephenson
• First function of media is to provide
  entertainment
• He said that one should be subjective and
  psychological rather than being objective and
  sociological
• 2 points to explain play theory..
• A) Maximize the communication pleasure in this
  world
• B) Show the extent of autonomy achievable from
  an individual respect to the social control by his
  socio-cultural system.
Uses & Gratification Theory of Institution
                                  Name




• “What the media do to the people, to what
  the people do with the media”
• USES- It assumes that audiences are
  active and willingly expose themselves to
  the media
• GRATIFICATION- It refers to the rewards
  & satisfaction by audience after the use of
  media.
Agenda Setting Theory              Name of Institution



• Given by Maxwell Mc Combs & Don Shaw
• It states that media have the ability to advise or tell
  audiences what issues are major & relevant, thus
  setting the agenda. They can achieve this by
  choosing what stories to consider newsworthy and
  how much prominence and space they give them.
• Key Features
• 1. The role of mass media, particularly news media is
  to provide filtered information in order to create a
  distorted view of reality.
• 2. Media focus on certain issues depicting them as
  more important than others because they want the
  public opinion to perceive them as more important.
Dependency Theory         Name of Institution




• Integral relationship between audience,
  media & larger social system
• Learning from experiences in real life is
  limited
• Audience depend largely on media to
  gather information they need
• Prolonged use of media triggers a
  dependence
Dissonance Theory          Name of Institution




• When confronted by new/conflicting
  information, people experiences a kind of
  mental discomfort.
• The level of dissonance is decided by 3
  factors…
• A. Selective Exposure
• B. Selective Perception
• C. Selective Retention
Name of Institution


Era of cultural criticism (1960s-1980s)
Though most mass communication researchers in the United States found
limited-effects notions and empirical research findings on which they were
based persuasive, researchers in other parts of the world were less convinced.
Mass society notions continued to flourish in Europe, where both left-wing
and right-wing concerns about the power of media were deeply rooted in
World War II experiences with propaganda. Europeans were also skeptical
about the power of scientific, quantitative social research methods to verify
and develop social theory (they saw them as reductionist – reducing complex
communication processes and social phenomena to little more than narrow
propositions generated from small-scale investigations). This reductionism
was widely viewed as a distinctly American fetish. Some European academics
were resentful of the influence enjoyed by American after World War II. They
argued that American empiricism was both simplistic and intellectually sterile.
Although some European academics welcomed and championed American
ideas, other strongly resisted them and argued for maintaining approaches
considered less biased or more traditionally European.
Name of Institution


One group of European social theorists who vehemently resisted
postwar U.S. influence was the neo-Marxists (Hall,1982). These
left-wing social theorists believe that media enable dominant
social elites to maintain their power. Media provide the elite with
a convenient, subtle, yet highly effective means of promoting
worldviews favorable to their interests. Mass media can be
viewed, they argue as a public arena in which cultural battles are
fought and a dominant or hegemonic culture is forged. Elites
dominate these struggles because they start with important
advantages. Opposition is marginalized, and the status quo is
presented as the only logical, rational way of structuring society.
Within neo-Marxist theory, efforts to examine media institutions
and interpret media content came to have high priority.
Name of Institution

During the 1970s, questions about the possibility of powerful media effects
were again raised within U.S. universities.
Initially, these questions were often advanced by scholars in the humanities
who were unrestrained by the limited effects perspective and untrained in the
scientific method. Their arguments were routinely ignored and marginalized
by social scientists because they were unsupported by “scientific evidence.”

Some of these scholars were attracted to European-style cultural criticism.
Others attempted to create an “authentic” American school of cultural studies
– though they drew heavily on Canadian scholars like Harold Innis and
Marshall McLuhan (Carey, 1977).

This cultural criticism, although initially greeted with considerable
skepticism by “mainstream” effects researchers, gradually established itself
as a credible and valuable alternative to limited-effects notions.
Cultivation Theory                Name of Institution



• The Cultivation Theory is a mass communication
  theory that suggests a shaping - cultivating - cumulative
  long-term effect of TV media on the social reality of
  viewers.

  Origin of Cultivation Theory

• The Cultivation Theory has been developed by professor
  George Gerbner from Annenberg School of
  Communications of Philadelphia, US, in 1967-1974. He
  was conducting research called “Cultural Indicators
  Program” about the impact of violence broadcasted in
  TV programs on individuals.
Cultivation Theory                 Name of Institution



•   His early hypothesis aimed to demonstrate that a
    massive use of media leads to an increase in
    acceptance of violence and in the engagement of cruel
    behaviors. Gerbner started considering TV as a new
    social agent competing with traditional ones such as
    family, school, church and peer groups. Analyzing TV
    programs, especially fictions, he divided audiences in 3
    groups:
•   Low Users, those who watch TV less than 2 hours
    a day.
•   Normal Users, those who watch TV from 2 to 6
    hours a day.
•   Heavy Users, those who watch TV for more than 6
    hours a day.

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Four eras of communication (2)

  • 1. Name of Institution AMITY SCHOOL of COMMUNICATION BJMC 2nd SEM UNDERSTANDING MASS COMMUNICATION MR. ANKIT KASHYAP
  • 2. Name of Institution Four Eras of Mass Communication
  • 3. Name of Institution Four eras in mass communication theories • Era of mass society theory (1850-1940) • Era of scientific perspective on mass media (1940-1950) • Era of limited effects (1950-60s) • Era of cultural criticism (1960s-1980s)
  • 4. Name of Institution Era of mass society theory 1850-1940 • Mass Communication theories begins with a review of some of the earliest notions about media. These ideas were initially developed in the later half of the 19th century as new media technologies were invented and popularized. Although some theorists were optimistic about new technology, most were extremely pessimistic (Brantlinger, 1983). They blamed new industrial technology for disrupting peaceful, rural communities and forcing people to live in urban areas merely to serve as a convenient workforce in large factories, mines or bureaucracies.
  • 5. Name of Institution Theorists were fearful of cities because of their crime, cultural diversity, and unstable political systems. For many social thinkers, mass media symbolized everything that was wrong with the 19th century urban life. The dominant perspective that emerged during this period is referred to as mass society theory. It began as a collection of contradictory notions – some quite radical, others quite reactionary.
  • 6. Name of Institution In general mass society ideas held strong appeal for any social elites whose power was threatened by change. Media industries such as ‘penny press’ were a convenient for elites’ criticism. The media of the time were easily attacked as symptomatic of a sick society – a society that needed to either return to old values or be forced to adopt a set of totally new values.
  • 7. Name of Institution In time, the leaders of the Industrial Revolution gained enormous influence over social change. They strongly favored all forms of Technological Development, including mass media. In their view technology was inherently good as it facilitated control over the physical environment, expanded human productivity and generated new forms of material wealth. New technology would bring an end to social problems and lead to the development of an Ideal social world. But in the short term, industrialization brought with it enormous problems – exploitation of workers, pollution and social unrest.
  • 8. Name of Institution Today, the fallacies of both the critics of technology and its advocates are readily apparent. Mass society notions greatly exaggerated the ability of media to quickly undermine social order. These ideas failed to consider that media’s power ultimately resides in the freely chosen uses that audiences make of it. Technology advocates were also misguided and failed to acknowledge the many unnecessary, damaging consequences that resulted from applying technology without adequately considering the impact.
  • 9. Important Theories Name of Institution • Bullet Theory • Propaganda Theory
  • 10. Bullet Theory Name of Institution • Also called as hypodermic needle theory • It holds that an intend message is directly received and completely accepted by listener. It assumes that the media’s message is a bullet fired from the “media gun” into viewer’s head. • Receivers are passive and defenseless • Media have direct, immediate and poerful effect to those who pay attention.
  • 11. Propaganda Theory Name of Institution • Media propagates any idea with direct impact on the mass society. • Audience here was also passive and defenseless • The ideas used to propagate at that time were highly influenced by the politics.
  • 12. Name of Institution Era of scientific perspective on mass media (1940-1950) During the 1930’s, world events seemed to continually confirm the truth of mass society ideas. In Europe, reactionary and revolutionary political movements used media in their struggles for political power. German Nazis introduced propaganda techniques that ruthlessly exploited the power of new media technology like motion pictures and radio. All across Europe, totalitarian leaders like Hitler, Stalin and Mussolini rose to political power and were able to exercise seemingly total control over vast populations.
  • 13. Name of Institution Private ownership of media, especially broadcast media, was replaced by direct government control in most European nations. The purpose was to use media for the service of the society. But the unintended outcome in most cases was to place enormous power in the hands of ruthless leaders who were convinced that they personally embodied what was best for all their citizens. Exception was BBC, an independent public corporation.
  • 14. Name of Institution At the very peak of their popularity, mass society notions came under attack from Lazarsfeld,(1941), an Austrian researcher and scientist. He argued that it wasn’t enough to merely speculate about the influence of media on society. Instead he proposed conducting carefully designed, elaborate field experiments in which he would be able to observe media influence and measure its magnitude.
  • 15. Name of Institution It was not enough to assume that political propaganda is powerful – hard evidence was needed to prove the existence of such effects (Lazarsfeld, Berelson, and Gaudet, 1944). Lazersfeld’s most famous efforts, the “Voter Studies”, actually began as an attempt to demonstrate the media’s power, yet they proved, at least to him and his colleagues, just the opposite.
  • 16. Name of Institution By the early 1950s, Lazerfeld’s work had generated an enormous amount of data based on which he concluded that media were not nearly as powerful as had been previously imagined. Instead, he found that people had numerous ways of resisting media influence and were influenced by many competing factors. Rather than serving as a disruptive social force, media seemed to reinforce existing social trends and strengthen the status quo.
  • 17. Name of Institution He found little evidence to support the worst fears of mass society theorists. Though Lazarsfeld never labeled his theory, it is now referred to as the Limited-effects perspective. These views media as playing a very limited role in the lives of individuals and larger society.
  • 18. Important Theories Name of Institution • Two Step flow theory • Lasswell’s Model • Persuasion Theory • Limited Effect Theory
  • 19. Two-Step Flow Theory Name of Institution • Flow of information takes place in two steps. First from Mass Media to opinion leaders and then from opinion leaders to the mass society. • Media are not so powerful because there are resistance to their messages. Resistance is based on psychological individual traits & crucial role is played by • Opinion Leaders • Social Context
  • 20. Persuasion Theory Name of Institution • Subtle change in the attitude of the receiver. • Any form of persuasive communication changes the attitude of the receiver. Attitude on the other hand changes the behavior .
  • 21. Lasswell’s Model Name of Institution • It is a five step process. • Who says (Source) • What (Message) • In which channel (Media) • To Whom (Receiver) • With What effect (Feedback)
  • 22. Limited Effects Theory Name of Institution • Explained in Slide No- 4-7. Refer to Previous slides. • Basically, Paul Lazersfeld experiment on Voting Behaviour. He explained that the role of media in deciding the voting behavior is limited. • 3 steps followed by him are… • Contd…..
  • 23. 3 Steps by Lazersfeld Name of Institution • 1. Activate floating voters to take a decision • 2. Reinforce the preference in convinced voters. • 3. Convert convinced voters to switch their preference. • Conclusion- He concluded that media had some kind of influence only at step 2.
  • 24. Name of Institution Era of limited effects (1950-60s) During the 1950s, limited-effects notions about media continued to gain acceptance within academia. Several important clashes occurred between their adherents and those who supported mass society ideas (Bauer and Bauer, 1960). In 1960, several classic studies of media effects provided apparently definitive support for the limited-effects notions.
  • 25. Name of Institution By 1961, V.O. Key had published Public Opinion and American Democracy, a theoretical and methodological tour de force that integrated limited-effects notions with social and political theory to create a perspective that is now known as elite pluralism. This theory views society as a number of interlocking pluralistic groups led by opinion leaders who rely on media for information about politics and social world. Advocates of mass society notions came under increasing attack as “unscientific” or “irrational” because they questioned “hard scientific findings”.
  • 26. Name of Institution By the mid-1960s, the debate between mass society and limited -effects notions appeared to be over – at least within the mass communication research community. The body of empirical research findings continued to grow, and almost all these findings were consistent with the latter view. Little or empirical research supported mass society theory. This was not surprising because most empirical researchers trained at this time were warned against its fallacies.
  • 27. Important Theories Name of Institution • Play Theory • Uses & Gratification Theory • Agenda Setting Theory • Dependency Theory • Dissonance Theory
  • 28. Play Theory Name of Institution • Given by William Stephenson • First function of media is to provide entertainment • He said that one should be subjective and psychological rather than being objective and sociological • 2 points to explain play theory.. • A) Maximize the communication pleasure in this world • B) Show the extent of autonomy achievable from an individual respect to the social control by his socio-cultural system.
  • 29. Uses & Gratification Theory of Institution Name • “What the media do to the people, to what the people do with the media” • USES- It assumes that audiences are active and willingly expose themselves to the media • GRATIFICATION- It refers to the rewards & satisfaction by audience after the use of media.
  • 30. Agenda Setting Theory Name of Institution • Given by Maxwell Mc Combs & Don Shaw • It states that media have the ability to advise or tell audiences what issues are major & relevant, thus setting the agenda. They can achieve this by choosing what stories to consider newsworthy and how much prominence and space they give them. • Key Features • 1. The role of mass media, particularly news media is to provide filtered information in order to create a distorted view of reality. • 2. Media focus on certain issues depicting them as more important than others because they want the public opinion to perceive them as more important.
  • 31. Dependency Theory Name of Institution • Integral relationship between audience, media & larger social system • Learning from experiences in real life is limited • Audience depend largely on media to gather information they need • Prolonged use of media triggers a dependence
  • 32. Dissonance Theory Name of Institution • When confronted by new/conflicting information, people experiences a kind of mental discomfort. • The level of dissonance is decided by 3 factors… • A. Selective Exposure • B. Selective Perception • C. Selective Retention
  • 33. Name of Institution Era of cultural criticism (1960s-1980s) Though most mass communication researchers in the United States found limited-effects notions and empirical research findings on which they were based persuasive, researchers in other parts of the world were less convinced. Mass society notions continued to flourish in Europe, where both left-wing and right-wing concerns about the power of media were deeply rooted in World War II experiences with propaganda. Europeans were also skeptical about the power of scientific, quantitative social research methods to verify and develop social theory (they saw them as reductionist – reducing complex communication processes and social phenomena to little more than narrow propositions generated from small-scale investigations). This reductionism was widely viewed as a distinctly American fetish. Some European academics were resentful of the influence enjoyed by American after World War II. They argued that American empiricism was both simplistic and intellectually sterile. Although some European academics welcomed and championed American ideas, other strongly resisted them and argued for maintaining approaches considered less biased or more traditionally European.
  • 34. Name of Institution One group of European social theorists who vehemently resisted postwar U.S. influence was the neo-Marxists (Hall,1982). These left-wing social theorists believe that media enable dominant social elites to maintain their power. Media provide the elite with a convenient, subtle, yet highly effective means of promoting worldviews favorable to their interests. Mass media can be viewed, they argue as a public arena in which cultural battles are fought and a dominant or hegemonic culture is forged. Elites dominate these struggles because they start with important advantages. Opposition is marginalized, and the status quo is presented as the only logical, rational way of structuring society. Within neo-Marxist theory, efforts to examine media institutions and interpret media content came to have high priority.
  • 35. Name of Institution During the 1970s, questions about the possibility of powerful media effects were again raised within U.S. universities. Initially, these questions were often advanced by scholars in the humanities who were unrestrained by the limited effects perspective and untrained in the scientific method. Their arguments were routinely ignored and marginalized by social scientists because they were unsupported by “scientific evidence.” Some of these scholars were attracted to European-style cultural criticism. Others attempted to create an “authentic” American school of cultural studies – though they drew heavily on Canadian scholars like Harold Innis and Marshall McLuhan (Carey, 1977). This cultural criticism, although initially greeted with considerable skepticism by “mainstream” effects researchers, gradually established itself as a credible and valuable alternative to limited-effects notions.
  • 36. Cultivation Theory Name of Institution • The Cultivation Theory is a mass communication theory that suggests a shaping - cultivating - cumulative long-term effect of TV media on the social reality of viewers. Origin of Cultivation Theory • The Cultivation Theory has been developed by professor George Gerbner from Annenberg School of Communications of Philadelphia, US, in 1967-1974. He was conducting research called “Cultural Indicators Program” about the impact of violence broadcasted in TV programs on individuals.
  • 37. Cultivation Theory Name of Institution • His early hypothesis aimed to demonstrate that a massive use of media leads to an increase in acceptance of violence and in the engagement of cruel behaviors. Gerbner started considering TV as a new social agent competing with traditional ones such as family, school, church and peer groups. Analyzing TV programs, especially fictions, he divided audiences in 3 groups: • Low Users, those who watch TV less than 2 hours a day. • Normal Users, those who watch TV from 2 to 6 hours a day. • Heavy Users, those who watch TV for more than 6 hours a day.