Sesi 12 msdm

Planning for Human Resources Needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Recruiting & Selecting New Employees ,[object Object],[object Object],[object Object],[object Object]

Recruiting New Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Did You Know? Several years ago, 21% of companies said they recruited online. Experts say it over 80% today. Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Myers-Briggs Type Indicator Categories Source: Christopher Caggiano, “Psycho Path,” Inc., July 1998, p. 81. Reprinted with permission of Inc. Magazine, Goldhirsh Group, Inc. Reproduced by permission of the publisher via Copyright Clearance Center, Inc.

Legal Issues in Recruiting and Selecting New Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Did You Know? 40+ years after the Civil Rights Act was passed, corporate officers are only 8.2% African American,5% Hispanic, and 12.5% women. Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Legislation Regulating Hiring and Compensation Practices ,[object Object],[object Object],[object Object],[object Object],Source: Annie Finnigan, “Different Strokes,” Working Woman , April 2001, p. 42.

Developing the Workforce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Did You Know? Internet-based training is expected to grow to be a $14.5 billion market by 2004. Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Training & Development ,[object Object],[object Object],[object Object],[object Object]

Performance Characteristics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Employee Turnover ,[object Object],[object Object],Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved Occurs when employees quit or are fired and must be replaced by new employees Transfer a move to another job within the company at essentially the same level and wage Separation employment changes involving: - resignation - retirement - termination - lay off

Hourly Wages: U.S. vs. India Matthew Grimm (2004) “Profits vs. Jobs”. American Demographics , June 1, www.demographics.com.microsites.magazineartcle.asp? …accessed August 2, 2004. $6.00-15.00 Financial Researcher/Analyst $33.00-35.00 $6.00-15.00 Accountant $23.35 $6.00-8.00 Legal Assistant/Paralegal $17.86 $1.50-2.00 Payroll Clerk $15.17 $1.50-2.00 Medical (Health Record) Technologists/Transcriptionists $13.17 Under $1.00 Telephone Operator $12.57 India Occupation U.S.

Benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Increasing Employee Satisfaction Source: “Hewitt Study Shows Work/Life Benefits Continue to Grow Despite Slowing Economy,” Hewitt Associates LLC press release, April 23, 2001. 78 Personal/professional growth 66 Casual dress 57 On-site personal services 39 Group/discounted purchases 41 Financial security programs 32 Adoption benefits 73 Flexible schedules 49 Elder care programs 91 Child care assistance % Offering Benefits:

Resolving Disputes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

Outside Resolution Pendamai Pihak ketiga yang dipercayai dimana menyediakan sambungan komunikasi informal antara negosiator dan lawannya.

Outside Resolution Mediator Pihak ketiga yang bersifat netral dan memfasilitasi penyelesaian perundingan dengan menggunakan penalaran, persuasi dan saran-saran sebagai alternatif. Arbitrator Pihak ketiga yang memiliki kewenangan untuk memaksakan kesepakatan.

Characteristics of Diversity Source: Marilyn Loden and Judy B. Rosener, Workforce America! Managing Employee Diversity as a Vital Resource, 1991, p. 20. Used with permission. Copyright © 1991 Richard D. Irwin, a Times Mirror Higher Education Group, Inc., company.

The Benefits of Workforce Diversity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2006 by The McGraw-Hill Companies, Inc. All rights reserved

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