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Workshop Information Market Research


AS New Media International
Berlin, 23rd & 24th October 2008
„If you choose the weapon,
look at the battlefield,
not in your arsenal!“
Aleksy Uchanski, AS Polska




2   October 2008             WS Information Market Research
Content is King – but only the RIGHT one

The users will valuate the website based on the content.
Is it interesting? Helpful? Entertaining? Unique?
Or, to summarize it: Does it make sense to come back?


Axel Springer as a publisher has lots of content. Huge archives. Many
editors. Millions of photos available.
But, is it unique? Is it significant? Today content is (mostly) commodity. To
the user it‘s available for free – everywhere!


Axel Springer has a lot of strong brands and reputation. This is unique, or
not? The biggest brands in the internet are mostly pure online.
            Brand value has to be re-earned in the web (i.e. spiegel.de)!


3   October 2008        WS Information Market Research
Print mindset versus web reality
                 Print                                               Web
!! Information is precious and therefore        !! All information is accessible from everywhere
   content is unique                               for free. Content became commodity and even
                                                   professional writing can be purchased cheap.

!! Production is expensive and capacity         !! Everybody can “produce” a website within
   is limited                                      minutes and it costs only some money (if any).

!! Distribution is expensive and limited        !! Distribution of information is much faster,
                                                   includes more possibilities (pictures, videos
                                                   etc.) and costs nearly nothing.

!! Based on that bundling of topics             !! In the internet bundling makes you insignificant
   made sense: a computer magazine
   did cover previews, reviews, tests,
   tips& tricks for hardware, software
   and even games



   4      October 2008   WS Information Market Research
Before you start:
Which way do you want to go?
In general, there are two main reasons why a user could come to a website.
The same user (person) will visit different websites in different situations.




    Entertainment                                           Search/Information
    Be surprised, receive
                                                            Search for solutions.
    Impulses.
    Kill time and be                                        Learn new things and get
    entertained.                                            things done.

    Looking for fun.                                        Looking for help.



5        October 2008   WS Information Market Research
Group Work I: Entertainment vs Search in a nutshell


                             Entertainment                    Information
    User mentality / need

    Publishers job
    Standalone examples
    Integrated examples
    Dominant entry page
    Editorial voice
    Signal to noise ratio
    Primary traffic source
    Preferred ad form
    Google ad strategy

    You want users to




6           October 2008     WS Information Market Research
Entertainment vs Information in a nutshell

                         Entertainment                        Information
User mentality / need    Kill time / stay informed            Learn things / get things done

Publishers job           Deliver news                         Fulfil impluse driven (mostly delayed) search
                                                              demand

Standalone examples      Spiegel, engadget, social networks   Wikipedia, holidaycheck, about.com
Integrated examples      Techcrunch                           crunchbase
Dominant entry page      Homepage                             Content pages
Editorial voice          Punchy, creative, editors, voice     Down to the facts, keyword-orientated, users’ voice

Signal to noise ratio    Low                                  High
Primary traffic source   Word of mouth/links                  Search engines
Preferred ad form        Banner / image / cpm                 Text / cpc
Google ad strategy       Doubleclick / admanager              Adsense

You want users to        Navigate & generate Pis              Leave through ad click



Result: You can’t optimize pages for both simultaneously-
        but you can run both types on a website. Or provide two websites!


7         October 2008     WS Information Market Research
Entertainment pages
Entertainment
                                                    !! Speed: be first and correct
                                                    !! Preferred Design:
                                                      blog, pictures, few distraction,
                                                      comments, short and funny texts
                                                    !! Content:
                                                      editorial, „fresh“ content
                                                      means unique content, gossips
                                                      & rumours instead of analysis,
                                                      previews than reviews
                                                    !! Sales:
                                                      maximum reach, mostly banner
                                                    !! Marketing:
                                                      word of mouth, linking, SEO/
                                                      SEM limited, (RSS)


9   October 2008   WS Information Market Research
How to build an Entertainment page?

!! Relatively quick ‘n easy with standard open source platforms

!! Set-up within days at low cost and with little technology knowledge
   possible

!! Few Features needed (all included in standard platforms): photos,
   short texts, archive, categories, search, community

!! Which platform?

     !! For pure blogs: e.g. Wordpress, Simplog, Movabletype

     !! For blogs with advanced features: Drupal!, Typo3
                                " can   be used for all kinds of websites e.g. integrated websites with blog and database


10     October 2008   WS Information Market Research
Search/Information pages
Information
                                                     !! Preferred Design:
                                                       Wiki, info graphics, facts,
                                                       comments, detailed and serious
                                                       texts
                                                     !! Content:
                                                       editorial & UGC, „high quality“
                                                       content means unique content,
                                                       professional analysis, detailed
                                                       reviews and tests, experiences
                                                     !! Sales:
                                                       affiliate and ad sense, mostly PPC
                                                     !! Marketing:
                                                       SEO/SEM, backlinking


12   October 2008   WS Information Market Research
How to build an Information / search page?

!! Design of a flexible and scalable database structure
!! Critical mass of content is needed to start
     !! Find content sources to feed database
     !! unstructured data: Manual input takes time and needs human resources
     !! structured data: Automatic input needs development of tools
!! Set-up usually takes more time, resources and technological skills
!! Features depend on project and often have to be developed separately
     •! Database: e.g. MySQL
     •! Frontend: CMS: e.g. Drupal, Typo3
     •! Backend: e.g. CakePHP framework for input templates



13     October 2008   WS Information Market Research
Entertainment versus Information
     Blog-Database integration


     Points for reflexion and discussion:

        !! Does a database need a blog?

        !! Does a blog need a database?

        !! One blog for several databases?

        !! Several blog from one database?

        !! Channel vs Subpage vs own domain




14       October 2008   WS Information Market Research
Revenue streams
Points for reflexion and discussion:
         Reach               vs.            Relevance

         Banner             vs.             PPC-Models


     •!Skyscraper                       •!Google AdSense

     •!Rectangle                        •!Pay per lead

     •!Pop-under                        •!Pay per order (e-commerce)

     •!Top-layer                        •!Pay per download

             KPI#            eCPM (effective Cost per Mille)

                                                                #Key Performance Indicator


15   October 2008   WS Information Market Research
“Manual” for Information Market research
Steps for creating Information Markets
Information Markets are content topics
!! “Need for that content“?
   You have to find out, if there is enough demand for your topic. Are people interested in it
   (…more than just a few single ones)?
!! “Can I answer the need?“
   Make sure, you are really versed in that topic, which has a huge demand. You offer specific
   knowledge e.g. or provide special services.
!! “Can I sell my answers?“’
   Brilliant ideas and a huge demand don’t bring you any profit. Analyse, if your site will be
   financially rewarding. Who could be the potential advertiser?
!! “Who are the competitors“?
   At last you have to analyse your competitors. What separates your offers from those of the
   competition? Are there already big players?
!! “Which approach do I use?”
    Blog or Database?
!! “Do I have a voice?”
   Think about a clear opinion. Are you willing to give and defend a point of view?

     How to                   Step-by-step with Google Adwords Tool


17       October 2008   WS Information Market Research
Shaping your Information Market


1.                  2.                         3. Analyze         4.                       5.
                     Use Adwords                                  Check Adword                 Analyze
                                                 Google’s
  Brainstorm         tool to check                                 competition,              competition
                                              suggestions for
  keywords          selected words                                check keyword            (SEO/SEM) for
                                                relevance,
describing your        and find                                     in Google                    your
                                                typos, user
   content            alternative                                   Search for               information
                                               voice, search
                     combination                                  Adword clients           market/content
                                                  volume



Keyword cloud            General list            Sorted list           Impressions              Competition
                         of keywords             of relevant           about sales              from organic
                                                 keywords              opportunity              search and
                                                                                                sponsored links


                            •!Is there an information market for your content / product?
                            •!How big is the market? How relevant is it?
                            •!Can you narrow down your topic, making it more specific?


     18   October 2008        WS Information Market Research
Next steps / workshops
Workshop – EDITING – Editorial Framework
“Form follows function”

     Topics (discourse oriented site conception)
     !! Shape our voice (cynic, ironical, critical, euphorically)
     !! Define market to be served (who is our target audience?)
     !! Define and limit site’s content (which type of games are we reporting on)
     !! Frequency of publication (how many daily updates?)
     !! User Integration (trigger user participation?; feedback management)
     !! Size of Editorial team (time zones, backup, holidays etc)
     !! Content (sources: picture and text, depth of structure)
     !! Linking style (give credits, own work?, link to foreign language sites)
     !! Trial editorial conference

      RESULT                      Editorial Concept


28        October 2008    WS Information Market Research
Workshop - DESIGNING – Design Framework
How to build up a site, which will be high ranked in Google

Topics (SEO Friendly Site Design, Website design & technical issues for setup)


!! Editorial concept
!! Site-Structure
   (Domain Name, Subdomains vs. Directories, Directory-Tree (Depth / Naming)
!! Tools & Utilities Setup
   (HTML Sitemap, Google sitemap / Webmaster Tools / Analytics)
!! Page-Template
   (Title tag, text and elements order in html)
!! Readability Tests
   (Browsers, print)


     RESULT                    Pilot (beta site)


29     October 2008    WS Information Market Research
Workshop - OPERATING – Operations Framework
How to build up a site, which will be high ranked in Google

Topics (SEO Friendly Writing, Link and PR Management, Measurement, Google)
!! Wording
   (Keywords: selection /amounts / clouds / variation, vocabulary, signal to noise ratio)
!! Formatting
   (Abstract, lists, etc., signals of quality, length of text blocks, column breadth)
!! Link and PR Management
   (internal links / hierarchy / anchor texts, links to / from own properties, PR development
   and inheritance)
!! Measurement
   (setting up measurement tools, understanding and analyzing data, implications for
   redesign and development)
!! Google Watching
   (understand Google's strategies, get proactive, make sure you're not doing evil,
   understand changes in algorithms)
      RESULT                     Final Site

 30     October 2008
        23rd July 2008   WS Information Market Research – Results and Learnings
Thank you!




Contact:
Nils Reimelt                                      Martin Scholz
Manager Business Development                      Manager Business Development
Axel Springer AG                                  Axel Springer AG
AS New Media International                        AS New Media International
Axel-Springer-Straße 65                           Axel-Springer-Straße 65
10888 Berlin                                      10888 Berlin
Phone      +49 (0)30 2591-79613                   Phone     +49 (0)30 2591-79606
Mobile     +49 (0)151 1683 0078                   Mobile    +49 (0)151 1683 0120
nils.reimelt@axelspringer.de                      martin.scholz@axelspringer.de

31     October 2008   WS Information Market Research

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Information Markets - A Workshop Approach

  • 1. Workshop Information Market Research AS New Media International Berlin, 23rd & 24th October 2008
  • 2. „If you choose the weapon, look at the battlefield, not in your arsenal!“ Aleksy Uchanski, AS Polska 2 October 2008 WS Information Market Research
  • 3. Content is King – but only the RIGHT one The users will valuate the website based on the content. Is it interesting? Helpful? Entertaining? Unique? Or, to summarize it: Does it make sense to come back? Axel Springer as a publisher has lots of content. Huge archives. Many editors. Millions of photos available. But, is it unique? Is it significant? Today content is (mostly) commodity. To the user it‘s available for free – everywhere! Axel Springer has a lot of strong brands and reputation. This is unique, or not? The biggest brands in the internet are mostly pure online. Brand value has to be re-earned in the web (i.e. spiegel.de)! 3 October 2008 WS Information Market Research
  • 4. Print mindset versus web reality Print Web !! Information is precious and therefore !! All information is accessible from everywhere content is unique for free. Content became commodity and even professional writing can be purchased cheap. !! Production is expensive and capacity !! Everybody can “produce” a website within is limited minutes and it costs only some money (if any). !! Distribution is expensive and limited !! Distribution of information is much faster, includes more possibilities (pictures, videos etc.) and costs nearly nothing. !! Based on that bundling of topics !! In the internet bundling makes you insignificant made sense: a computer magazine did cover previews, reviews, tests, tips& tricks for hardware, software and even games 4 October 2008 WS Information Market Research
  • 5. Before you start: Which way do you want to go? In general, there are two main reasons why a user could come to a website. The same user (person) will visit different websites in different situations. Entertainment Search/Information Be surprised, receive Search for solutions. Impulses. Kill time and be Learn new things and get entertained. things done. Looking for fun. Looking for help. 5 October 2008 WS Information Market Research
  • 6. Group Work I: Entertainment vs Search in a nutshell Entertainment Information User mentality / need Publishers job Standalone examples Integrated examples Dominant entry page Editorial voice Signal to noise ratio Primary traffic source Preferred ad form Google ad strategy You want users to 6 October 2008 WS Information Market Research
  • 7. Entertainment vs Information in a nutshell Entertainment Information User mentality / need Kill time / stay informed Learn things / get things done Publishers job Deliver news Fulfil impluse driven (mostly delayed) search demand Standalone examples Spiegel, engadget, social networks Wikipedia, holidaycheck, about.com Integrated examples Techcrunch crunchbase Dominant entry page Homepage Content pages Editorial voice Punchy, creative, editors, voice Down to the facts, keyword-orientated, users’ voice Signal to noise ratio Low High Primary traffic source Word of mouth/links Search engines Preferred ad form Banner / image / cpm Text / cpc Google ad strategy Doubleclick / admanager Adsense You want users to Navigate & generate Pis Leave through ad click Result: You can’t optimize pages for both simultaneously- but you can run both types on a website. Or provide two websites! 7 October 2008 WS Information Market Research
  • 9. Entertainment !! Speed: be first and correct !! Preferred Design: blog, pictures, few distraction, comments, short and funny texts !! Content: editorial, „fresh“ content means unique content, gossips & rumours instead of analysis, previews than reviews !! Sales: maximum reach, mostly banner !! Marketing: word of mouth, linking, SEO/ SEM limited, (RSS) 9 October 2008 WS Information Market Research
  • 10. How to build an Entertainment page? !! Relatively quick ‘n easy with standard open source platforms !! Set-up within days at low cost and with little technology knowledge possible !! Few Features needed (all included in standard platforms): photos, short texts, archive, categories, search, community !! Which platform? !! For pure blogs: e.g. Wordpress, Simplog, Movabletype !! For blogs with advanced features: Drupal!, Typo3 " can be used for all kinds of websites e.g. integrated websites with blog and database 10 October 2008 WS Information Market Research
  • 12. Information !! Preferred Design: Wiki, info graphics, facts, comments, detailed and serious texts !! Content: editorial & UGC, „high quality“ content means unique content, professional analysis, detailed reviews and tests, experiences !! Sales: affiliate and ad sense, mostly PPC !! Marketing: SEO/SEM, backlinking 12 October 2008 WS Information Market Research
  • 13. How to build an Information / search page? !! Design of a flexible and scalable database structure !! Critical mass of content is needed to start !! Find content sources to feed database !! unstructured data: Manual input takes time and needs human resources !! structured data: Automatic input needs development of tools !! Set-up usually takes more time, resources and technological skills !! Features depend on project and often have to be developed separately •! Database: e.g. MySQL •! Frontend: CMS: e.g. Drupal, Typo3 •! Backend: e.g. CakePHP framework for input templates 13 October 2008 WS Information Market Research
  • 14. Entertainment versus Information Blog-Database integration Points for reflexion and discussion: !! Does a database need a blog? !! Does a blog need a database? !! One blog for several databases? !! Several blog from one database? !! Channel vs Subpage vs own domain 14 October 2008 WS Information Market Research
  • 15. Revenue streams Points for reflexion and discussion: Reach vs. Relevance Banner vs. PPC-Models •!Skyscraper •!Google AdSense •!Rectangle •!Pay per lead •!Pop-under •!Pay per order (e-commerce) •!Top-layer •!Pay per download KPI# eCPM (effective Cost per Mille) #Key Performance Indicator 15 October 2008 WS Information Market Research
  • 16. “Manual” for Information Market research
  • 17. Steps for creating Information Markets Information Markets are content topics !! “Need for that content“? You have to find out, if there is enough demand for your topic. Are people interested in it (…more than just a few single ones)? !! “Can I answer the need?“ Make sure, you are really versed in that topic, which has a huge demand. You offer specific knowledge e.g. or provide special services. !! “Can I sell my answers?“’ Brilliant ideas and a huge demand don’t bring you any profit. Analyse, if your site will be financially rewarding. Who could be the potential advertiser? !! “Who are the competitors“? At last you have to analyse your competitors. What separates your offers from those of the competition? Are there already big players? !! “Which approach do I use?” Blog or Database? !! “Do I have a voice?” Think about a clear opinion. Are you willing to give and defend a point of view? How to Step-by-step with Google Adwords Tool 17 October 2008 WS Information Market Research
  • 18. Shaping your Information Market 1. 2. 3. Analyze 4. 5. Use Adwords Check Adword Analyze Google’s Brainstorm tool to check competition, competition suggestions for keywords selected words check keyword (SEO/SEM) for relevance, describing your and find in Google your typos, user content alternative Search for information voice, search combination Adword clients market/content volume Keyword cloud General list Sorted list Impressions Competition of keywords of relevant about sales from organic keywords opportunity search and sponsored links •!Is there an information market for your content / product? •!How big is the market? How relevant is it? •!Can you narrow down your topic, making it more specific? 18 October 2008 WS Information Market Research
  • 19. Next steps / workshops
  • 20. Workshop – EDITING – Editorial Framework “Form follows function” Topics (discourse oriented site conception) !! Shape our voice (cynic, ironical, critical, euphorically) !! Define market to be served (who is our target audience?) !! Define and limit site’s content (which type of games are we reporting on) !! Frequency of publication (how many daily updates?) !! User Integration (trigger user participation?; feedback management) !! Size of Editorial team (time zones, backup, holidays etc) !! Content (sources: picture and text, depth of structure) !! Linking style (give credits, own work?, link to foreign language sites) !! Trial editorial conference RESULT Editorial Concept 28 October 2008 WS Information Market Research
  • 21. Workshop - DESIGNING – Design Framework How to build up a site, which will be high ranked in Google Topics (SEO Friendly Site Design, Website design & technical issues for setup) !! Editorial concept !! Site-Structure (Domain Name, Subdomains vs. Directories, Directory-Tree (Depth / Naming) !! Tools & Utilities Setup (HTML Sitemap, Google sitemap / Webmaster Tools / Analytics) !! Page-Template (Title tag, text and elements order in html) !! Readability Tests (Browsers, print) RESULT Pilot (beta site) 29 October 2008 WS Information Market Research
  • 22. Workshop - OPERATING – Operations Framework How to build up a site, which will be high ranked in Google Topics (SEO Friendly Writing, Link and PR Management, Measurement, Google) !! Wording (Keywords: selection /amounts / clouds / variation, vocabulary, signal to noise ratio) !! Formatting (Abstract, lists, etc., signals of quality, length of text blocks, column breadth) !! Link and PR Management (internal links / hierarchy / anchor texts, links to / from own properties, PR development and inheritance) !! Measurement (setting up measurement tools, understanding and analyzing data, implications for redesign and development) !! Google Watching (understand Google's strategies, get proactive, make sure you're not doing evil, understand changes in algorithms) RESULT Final Site 30 October 2008 23rd July 2008 WS Information Market Research – Results and Learnings
  • 23. Thank you! Contact: Nils Reimelt Martin Scholz Manager Business Development Manager Business Development Axel Springer AG Axel Springer AG AS New Media International AS New Media International Axel-Springer-Straße 65 Axel-Springer-Straße 65 10888 Berlin 10888 Berlin Phone +49 (0)30 2591-79613 Phone +49 (0)30 2591-79606 Mobile +49 (0)151 1683 0078 Mobile +49 (0)151 1683 0120 nils.reimelt@axelspringer.de martin.scholz@axelspringer.de 31 October 2008 WS Information Market Research