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Success factors of
                     New Product Introductions
                         Timing and its relation to segmentation & pricing




                                                                - the Keynote Remake -
                                                         ... and its relation to cannibalisation


                                                       @ReggyMortier @Barco
                                                       @Vlerick @MarionDebruyne: Product Management
                                                       @ the most “Ghent”-ile of cities
                                                       May 23, 2011

                                                1
Monday 30 May 2011
High success rate

                         “Secure” timing

                         Most beautiful



                         All the others
                         only yield a 4%
                         success rate !

                     2
Monday 30 May 2011
Crucial success factors




                     Determine     Control             Secure


                                        3
Monday 30 May 2011
Case: Three product lines of “extreme” displays




                                            4
Monday 30 May 2011
For extreme conditions




Monday 30 May 2011
On extreme platforms




                              6
Monday 30 May 2011
In extreme environments




             -46°C                                       +71°C




                     100% humidity, interference, sand and dust
                                          7
Monday 30 May 2011
@ extreme prices ?


                     High End Market Segment
                               - YK Euro -




                     Low End Market Segment
                               - XK Euro -

                                 8
Monday 30 May 2011
thinLITE family




                            9
Monday 30 May 2011
Crucial success factor 1




                     Determine: to fix or find out precisely, calculate

                     Product (Profit) Life Cycle - Monitoring


                                           10
Monday 30 May 2011
Determine the right moment by
                     monitoring the profit contribution
                          ??? RED ???
                         Engineering?!
                     Product Management?!




                                            11
Monday 30 May 2011
New markets act on different timings




Monday 30 May 2011
Lesson learned - “Marketing” to the rescue


                                       And that’s not just the price

                                                    thinLITE family




                2003    2004   2005   2006   2007     2008   2009   2010   2011




Monday 30 May 2011
Product / Profit Life Cycle Analysis



                                 Emerging Market Segment
                           - opportunity for segment leadership -




                                    Main Market Segment
                     - Need for cost optimisation & portfolio extension -




                                  Low End Market Segment
                     - Losing to disruptive, “good enough” competition -


                                              14
Monday 30 May 2011
Crucial success factor 2




                     Control: be in command of, manage, restrain

                     Product Line (Portfolio) Management


                                          15
Monday 30 May 2011
Control by strategically using ....




                     Cannibalisation




                                     16
Monday 30 May 2011
Cannibalisation risk
                        not so much unlike in the movies ...



                                                Lost Profit by
                                                Bad Cannibalisation




                     at least for the product manager’s career ...
                                which will be short-lived
                                          17
Monday 30 May 2011
Hooray Ingrid, Kim and Stijn




      http://bit.ly/kn4bio




Monday 30 May 2011
Hooray Ingrid, Kim and Stijn




                                  19
Monday 30 May 2011
What about ...Youri


                     try to get a copy of the Harvard case,
                                  really nice case
                      (feel free to ping if you can’t find it)




Monday 30 May 2011
What about ...Youri




Monday 30 May 2011
What about the best in class, like ... Pieter




Monday 30 May 2011
What about the best in class, like ... Pieter




                                                                     What is
                                                                     that ?!?!
                                           23
Monday 30 May 2011
Cannibalise for maximum RETURN only


               BIO-MIMICRY
                   story


                                               Secure Food
                                               For Offspring
                         Eliminate            - Procreation -
                        Competition
                       - Procreation -




                                         24
Monday 30 May 2011
Cannibalise for maximum PROFIT only




                                                Chapter 11

                                                Cannibalisation as
                                                competitive strategy




                                     25
Monday 30 May 2011
NPI was 2 years 2 early




Monday 30 May 2011
Crucial success factor 3




                                                          Secure
                     Secure: make certain or safe, succeed in getting

                     Customer Engagement & Phased Introduction
                                           27
Monday 30 May 2011
Not only to avoid the “Voice of the Customer” TRAP !




                     by sharing & hence mitigating the risk of NPI
                                          28
Monday 30 May 2011
But foremost to create customer delight !




                                        29
Monday 30 May 2011
Delight at lower cost




Monday 30 May 2011
Phased intro (time/segment) to maximise total profit !



                                 Emerging Market Segment




                                   Main Market Segment




                                  Low End Market Segment



                                            31
Monday 30 May 2011
Determine the right moment by
                     monitoring profit contribution



                     Control the right moment by
                     strategic cannibalisation



                     Secure the right moment by
                     customer engagement & phased introduction

                                32
Monday 30 May 2011

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Success Factors Of New Product Introductions

  • 1. Success factors of New Product Introductions Timing and its relation to segmentation & pricing - the Keynote Remake - ... and its relation to cannibalisation @ReggyMortier @Barco @Vlerick @MarionDebruyne: Product Management @ the most “Ghent”-ile of cities May 23, 2011 1 Monday 30 May 2011
  • 2. High success rate “Secure” timing Most beautiful All the others only yield a 4% success rate ! 2 Monday 30 May 2011
  • 3. Crucial success factors Determine Control Secure 3 Monday 30 May 2011
  • 4. Case: Three product lines of “extreme” displays 4 Monday 30 May 2011
  • 6. On extreme platforms 6 Monday 30 May 2011
  • 7. In extreme environments -46°C +71°C 100% humidity, interference, sand and dust 7 Monday 30 May 2011
  • 8. @ extreme prices ? High End Market Segment - YK Euro - Low End Market Segment - XK Euro - 8 Monday 30 May 2011
  • 9. thinLITE family 9 Monday 30 May 2011
  • 10. Crucial success factor 1 Determine: to fix or find out precisely, calculate Product (Profit) Life Cycle - Monitoring 10 Monday 30 May 2011
  • 11. Determine the right moment by monitoring the profit contribution ??? RED ??? Engineering?! Product Management?! 11 Monday 30 May 2011
  • 12. New markets act on different timings Monday 30 May 2011
  • 13. Lesson learned - “Marketing” to the rescue And that’s not just the price thinLITE family 2003 2004 2005 2006 2007 2008 2009 2010 2011 Monday 30 May 2011
  • 14. Product / Profit Life Cycle Analysis Emerging Market Segment - opportunity for segment leadership - Main Market Segment - Need for cost optimisation & portfolio extension - Low End Market Segment - Losing to disruptive, “good enough” competition - 14 Monday 30 May 2011
  • 15. Crucial success factor 2 Control: be in command of, manage, restrain Product Line (Portfolio) Management 15 Monday 30 May 2011
  • 16. Control by strategically using .... Cannibalisation 16 Monday 30 May 2011
  • 17. Cannibalisation risk not so much unlike in the movies ... Lost Profit by Bad Cannibalisation at least for the product manager’s career ... which will be short-lived 17 Monday 30 May 2011
  • 18. Hooray Ingrid, Kim and Stijn http://bit.ly/kn4bio Monday 30 May 2011
  • 19. Hooray Ingrid, Kim and Stijn 19 Monday 30 May 2011
  • 20. What about ...Youri try to get a copy of the Harvard case, really nice case (feel free to ping if you can’t find it) Monday 30 May 2011
  • 22. What about the best in class, like ... Pieter Monday 30 May 2011
  • 23. What about the best in class, like ... Pieter What is that ?!?! 23 Monday 30 May 2011
  • 24. Cannibalise for maximum RETURN only BIO-MIMICRY story Secure Food For Offspring Eliminate - Procreation - Competition - Procreation - 24 Monday 30 May 2011
  • 25. Cannibalise for maximum PROFIT only Chapter 11 Cannibalisation as competitive strategy 25 Monday 30 May 2011
  • 26. NPI was 2 years 2 early Monday 30 May 2011
  • 27. Crucial success factor 3 Secure Secure: make certain or safe, succeed in getting Customer Engagement & Phased Introduction 27 Monday 30 May 2011
  • 28. Not only to avoid the “Voice of the Customer” TRAP ! by sharing & hence mitigating the risk of NPI 28 Monday 30 May 2011
  • 29. But foremost to create customer delight ! 29 Monday 30 May 2011
  • 30. Delight at lower cost Monday 30 May 2011
  • 31. Phased intro (time/segment) to maximise total profit ! Emerging Market Segment Main Market Segment Low End Market Segment 31 Monday 30 May 2011
  • 32. Determine the right moment by monitoring profit contribution Control the right moment by strategic cannibalisation Secure the right moment by customer engagement & phased introduction 32 Monday 30 May 2011