Published by Althea Elfleda Tolentino McGregor, BlackBerry Dev Alpha, January 2012, Licensed Vendor for BlackBerry World App and Development, Social Media, Digital Content by BlackBerry Laws, Copyrights, Authorship, Commercial Rights and Compliance , Health & Safety Compliance, IP Laws Pioneer for Data Encryption, Global Entrepreneur, Global Sales and Social Media Networking, Global Vending, Attributed Use for all Global Resellers of BlackBerry Products and Services, Digital Content, Patent, Global Promotion for BlackBerry Apps Development and the Foundation for a Raving Tigers BlackBerry Business Solutions as per stipulations and agreements on policies and rights over use , print and distribution to re-distribution over corporations of Global Merchandising of Communication Devices that pioneers data encryption and Social Hubs as attributions to the hallmarks of BlackBerry Dev Alpha C into the market release version of the BlackBerry Z10 and BlackBerry Q10 as separate and treated as one unit of manufactured programming,from its concept to approval which must meet Blackberry standard for its release and hacked for its vulnerability on CrackBerry exclusive to both "Gods" and Demons" of this world of the Fruit-wares, called BlackBerry and these could be coded as well. Z10 and Q10. Written by: Althea Elfleda Tolentino McGregor, Blackberry Dev Alpha A to C, 2012 to present and 10% only addicted, for the love of GOD! No mercy until I get my millions and a private jet, a school or an intellectual law institution or many. I am the Pioneer of WORK IN MOTION FOR my Raving Tigers Business Solutions which is for micro/macro economic developments and dependent on consumerism as well as the provision of scholarships to increase revenues for BlackBerry in the deliverance of its goal for mobilisation of these technologies, as an integral part of the backbone of every struggling small business owners who only needs one device, a BlackBerry. © 2013 Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of RIM and are registered and/or used in the U.S. and countries around the world.

1. Sean McManus
Manager, Voice Solutions, Platform
Product Management
BlackBerry® Mobile Voice System (BlackBerry® MVS)
How It Works and How It Can
Benefit your Organization

2. Desktop (email/PIM)
Novell® GroupWise®
Real Time Collaboration
Intranet/Web Services Voice Systems
IBM® Lotus® Sametime®
Microsoft®ExchangeIBM ®Lotus Notes®
QuickrConnections
BlackBerry Enterprise Solution Platform
Mobilize Email, Applications, Voice

3. BlackBerry MVS v4.6
What’s new?
BlackBerry MVS:
• Tighter integration with BlackBerry
Enterprise Solution
• Improved Serviceability
• Installation wizard
• BlackBerry MVS works for users
across multiple BlackBerry
Enterprise Servers
• Components run as a service to
improve administration
• Improved on-device user self-
administration
• Improved Call Reports
• Localized Clients (EFIGS + D)
Additional changes for BlackBerry MVS for
Cisco Unified Communications Manager
6.1 or later:
• Architected and optimized for use with
Cisco Unified Communications
Manager 6.1 or later
• Utilizes a direct SIP interface for
greater scalability

4. • One Single Number
reachability
• One single place to check
voicemails
• Easy access to corporate
directory
• Ability to handle mobile
calls efficiently
• Improve collaboration
with colleagues
Employee
• Improve business
processes
• Increase productivity
• Improve customer
satisfaction
• Control & manage mobile
costs
• Leverage existing
investments
• Invest in long term needs
IT Executive
IT Admin
• Gain control &
management of mobile
devices, users and voice
service
• Maximise company
security through secure call
setup & authentication
• Extend & leverage
existing platform & system
capabilities
Business Drivers

5. BlackBerry Mobile Voice System (BlackBerry MVS) components include the following:
BlackBerry MVS Client
• adds desk phone features to BlackBerry smartphones
• integrates directly with the native phone application
• can be installed wirelessly on BlackBerry smartphones
BlackBerry MVS Services
• enables communication between the BlackBerry Enterprise Server and the BlackBerry MVS Server
• allows control over voice management and security functionality through IT policies
• secures authentication between BlackBerry smartphones and the corporate telecom environment.
BlackBerry MVS Server
• interfaces between the BlackBerry Enterprise Server and the corporate Private Branch Exchange (PBX)
system
• designed to mobilize a variety of PBX telecom environments
• includes configuration options for specific PBX systems, as well as for mixed TDM and IP PBX
environments
BlackBerry MVS Components

6. Connect your corporate and mobile
infrastructures with
BlackBerry Mobile Voice System.
Mobilize your Enterprise.
BlackBerry MVS Architecture
BlackBerry MVS

7. • Seamless user experience
• One business number, one voicemail
• Functions integrated into native phone client
• Intuitive visual menus
• Outbound mobile calls display desk phone number
• Secure
• Telecom authentication via secure BlackBerry data
channel
• Manageable
• Mobile telecom administration
• Enterprise voice IT policies
• Infrastructure and network agnostic
• Existing telecom infrastructure
• Extend BlackBerry investment
“One Email, One Phone Number”
Research In Motion (RIM) enterprise voice mobility leverages the
BlackBerry solutions strengths
BlackBerry MVS
Key Selling Points

8. BlackBerry MVS provides office desk
phone functionality to mobile users:
• SINGLE, INTEGRATED, User-friendly
interface
• One phone number, one voicemail
• Consistent caller identity
• Transfer a call
• Fixed-Mobile call switching
• Call filtering
• Join a party to a call
(Ad-hoc Conferencing)
• On device self administration
BlackBerry MVS
Client Overview

9. Administrators get security,
manageability and cost control,
including:
• Converge telecom infrastructure
– Multi-Vendor, TDM, IP, IP-SIP
– Consistent features for all users
• Mobile calls anchored in PBX
– Standard dialing permissions
– Central call detail and recording
• Secure call authentication through
BlackBerry Enterprise Server
– Eliminate Call-ID ‘spoofing’ and PINs
• Enterprise Voice IT Policies
– Add/remove/limit services
• Administrative Console
– Easy to manage profiles and settings
– Web GUI
BlackBerry MVS
Administration Overview

10. BlackBerry MVS offers organizations the ability to…
• Simplify and enhance collaboration
• Improve user productivity
• Enhance responsiveness
• Provide a seamless user experience
• Turn phone numbers into corporate assets
• Control costs of mobile phones and telecom systems
• Leverage and add value to existing telecom systems
Key Differentiators:
• Intuitive Visual Menus Integrated Into Client
• Heterogeneous PBX Support
• Secure Call Authentication
• Manageability
Seamless Desk Phone Mobility
BlackBerry MVS
Value Proposition – Customers

11. Single number identity, not just single number reach
Mobile calls anchored in PBX
BlackBerry MVS Value Proposition
“One Email, One Phone Number, One Voicemail, One Phone”
Integrated Client
Platform and Network Agnostic
Integrated into BlackBerry® Enterprise Server
management framework
Authentication
Tried, Trusted and True Security Model

12. Cost Savings Potential
– Use PBX least-cost routing for internal and site to site traffic
– Reduce international roaming costs where
— mobile terminated calls are more economical than mobile outbound calls
— landline long distance calls are more economical than wireless long
distance calls
– Set policy controls
– permit/deny: long distance, international dialing, 411, time controls
– Desk phone replacement/device consolidation
– Phone number as corporate asset: reduces customer shrinkage
Productivity Benefits
– Increased responsiveness
– Ability to take calls to your office phone when you are away from your
desk
– Increased efficiency
– Less time spent checking voicemail and returning calls, less “phone tag”
– Increased customer satisfaction
– Faster response to customers/clients/vendors; cost of a missed call
BlackBerry MVS
Cost Savings and Productivity Benefits

13. BlackBerry MVS Call Flow
BlackBerry MVS
BlackBerry is Calling Party PBX-Initiated Outbound
BlackBerry® Enterprise
Server with
BlackBerry® MVS
Services
Corporate
Firewall
Internet
Wireless
Networks
BlackBerry®
MVS Server
BlackBerry®
Smartphones
with
BlackBerry®
MVS Client
Voice
Network
Existing
Corporate PBX
Environment
Called Party
Desk phone
Data Path
Voice Path
1. BlackBerry MVS user
dials internal extension or
external phone number
2. Secured data packet is
created containing the
BlackBerry MVS signaling
for call setup.
3. BlackBerry Enterprise Server
decrypts secure packet and
passes call setup info to
BlackBerry MVS Server.
4. BlackBerry MVS Server responds back
with data message informing the BlackBerry
smartphone a call will be delivered to it.
5. BlackBerry MVS Server
instructs the PBX to initiate a call
to the BlackBerry smartphone.
6. BlackBerry smartphone matches incoming
call with the expected calling line ID and
automatically answers the call.
7. BlackBerry MVS Server
instructs PBX to initiate a call to
the dialed number.
8. BlackBerry MVS Server
connects the two call legs.

14. BlackBerry MVS Call Flow
BlackBerry MVS
BlackBerry is Called Party BlackBerry-Initiated Inbound
Corporate
Firewall
Internet
Wireless
Networks
BlackBerry®
MVS Server
Voice
Network
Existing
Corporate PBX
Environment
Data Path
Voice Path
1. Calling party calls BlackBerry
MVS user’s extension.
2. BlackBerry MVS Server
receives incoming call for
BlackBerry MVS user.
3. The incoming call rings all
devices in the user’s profile
including BlackBerry smartphone
4. BlackBerry MVS Server sends a data
message, including calling party name and
number, instructing the BlackBerry
smartphone to initiate a call into the
BlackBerry MVS Server.
5. BlackBerry Enterprise
Server encrypts data
message and passes onto
BlackBerry smartphone.
6. BlackBerry smartphone calls
BlackBerry MVS Server using
DNIS pool number then rings
displaying calling party number
and name.
7. BlackBerry MVS Server
matches expected incoming call
with BlackBerry smartphone and
automatically answers call.
8. BlackBerry MVS Server
connects the two call legs,
dropping extra call legs
Outside
Caller
Called Party
Desk phone
BlackBerry®
Smartphones
with
BlackBerry®
MVS Client
BlackBerry® Enterprise
Server with
BlackBerry® MVS
Services

15. BlackBerry MVS Call Flow
International Calling Example
Data Path
Voice Path
Corporate
Firewall
Internet
Wireless
Network
BlackBerry®
MVS Server
Voice
Network
New York
Office PBX
Called Party
Desk phone
BlackBerry®
Smartphones
with
BlackBerry®
MVS Client
BlackBerry®
Enterprise Server
with BlackBerry®
MVS Services
New York
Wireless
Network
BlackBerry®
Smartphones
with
BlackBerry®
MVS Client
Voice
Network
Corporate
WAN
London Office
PBX
London