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Ravi Darshan Makam.G
No.88,KANASU, 2nd Cross, Shirdisai Nagar Layout, K Narayanpura Main Road, Hegdenagar, Bangalore-560077
Ph: (L) 080- 28444293 (M) 9945344088 Email: (P) makamravi7@gmail.com.
Seeking senior managerial assignments in Project Management, Operations and accounting under Finance and
Accounts domain.
 Has 20+ years of experience in the field of Audit, Finance, Accounts and Indian Taxation supported
for different sector of clients in Banking, Leasing, Textiles, Trading, Portfolio Management, Courier,
Cargo, Venture capital, Software, Oil and Gas industries and currently supporting E-retail Major.
 Extensive experience in Transitions across R2R, S2P, O2C towers
 Actively involved in due diligence for potential clients - across Europe (Italy, Greece, Germany, UK,
Austria, Switzerland, Lisbon) and for Asia(Thailand)
 Exposure in conceptualizing measures to optimize the resource /capacity utilization
 Adept at handling day to day operations in Finance and Accounts department
 Strong communicator with ability to ensure execution of the time bound activities
 Nov 2014 - to date Amazon Development Centre India, Bangalore, India – Manager II - Finance
Operations, Accounting & Analysis - Leading a team of 12 people. Responsible for R2R-Balance Sheet
Account reconciliation for Accounts Receivable, OPEX and Payroll Accounts. Self-assessment Audits.
Back up testing across Fin Ops Teams ( Fixed assets/Cash Accounting/Accounts Payable)
 August 2006 – October 2014 IBM Global Process Services, Bangalore, India -Senior Manager-
Finance and Accounts (Joined as Assistant Manager – F&A)- Leading a team of 105 people
Responsible for day to day operations for End to end activities for S2P,R2R, SCM & O2C for third party
clients.
 September 2004 – August 2006 BPO India Pvt. Ltd., (Outsource Partners International), Team Leader
(Joined as Senior Analyst) – Lead 5 FTEs
Handled 100% core End to End accounting(R2R, P2P, & O2C) Projects for Venture capital Company at
USA, formulated Desk Procedures and coordinated for ISO certification and SAS 70 Audits.-(ERP-MS
Great planes)
 February 2001 – August 2004 DTDC Courier & Cargo Limited Corporate Manager-Finance and
Accounts (Joined as Assistant Manager-Accounts): Lead 12 FTEs
Managed end to end Accounting, preparation of Financial Statements, accruals, and interaction with
statutory authorities, played a vital role in procurement department in streamlining the process of
procurement and initiated the control and monitoring mechanism.( ERP-Tally)
 April1994 – February 2001 Vishnu Bharath and Co., Chartered Accountant Firm Manager –
Accounts, Audit & Taxation (Joined as Audit Assistant) – Lead 15 members (Incl Articled Clerks)
Managed multiple clients and sector -Banking, Leasing, Textiles, Trading, Portfolio management towards
Statutory Internal/Income Audit and Taxation and also book keeping and finalization of financials for 4
trading Organization.
JOB OBJECTIVE
PROFILE SUMMARY
ORGANIZATIONAL EXPERIENCE
Ravi Darshan Makam.G
R2R-Record to Report:
Balance Sheet Account reconciliation and reporting: (Amazon) – R12, ARM , Contra COGS tool, Garter Tool, People
Soft & OBIA.
1. Balance Sheet Account reconciliation for Accounts receivable, OPEX and Payroll accounts
2. Operational reconciliations to establish the Source to GL reconciliation, Payroll control reconciliations
3. Balance Sheet decks summary and variance analysis
Intercompany accounting: (DTDC,OPI & IBM) –Tally, M S Great Planes, Oracle R11, R11i & SAP
1. Intercompany Invoice/Credit note Accounting both AR & AP side
2. Up Front Agreement verification and Invoice Accounting.
3. Accruals
3. Charge Backs / Allocations
4. Reconciliation, follow ups
5. Balance Agreements
General Accounting and Taxation: (Audit Firm, IBM, OPI & DTDC) - Tally, MS Great Planes, Oracle R11, R11i & SAP
1. Master data Management
2. Journal Entry Processing,
3. VAT Accounting
4. Reconciliations and follow ups
5. Project Accounting
6. USA Individual Salary Returns submission
7. Indian Tax Return filing and attending Income Tax Hearings (Individual/Partnership/Pvt and Public
companies)
9. Indirect Taxation – Karnataka Commercial Taxes
Fixed Accounting: (IBM & DTDC) - Tally, Futura FX , MS GreatPlanes, Oracle R11, R11i & SAP
1. Asset Master Data Management
2. Capitalization of Assets
3. Sale/Disposal accounting
4. Depreciations & write offs
Treasury: (OPI, DTDC & IBM)
1. Funding – Surplus/Deficit
2. Forecasting
3. Tax Payments/Wire transfers/EFT
4. Interest Calculations
5. Bank Reconciliations
Financial Closing and Consolidation (Audit Firm, OPI & DTDC)
1. Preparation of Financial Statements (Trading, P&L, Balance Sheet, notes to accounts)
2. Audit of Financials (Accruals/Contingent Liabilities/Prior Period/Suspense accounted,)
3. Cash Flow statements
S2P- Source to Pay- (DTDC,OPI & IBM)-Tally, MS Great Planes, Oracle R11, R11i & SAP
1. Procurement- Central Stationery and consignment notes (Quotations/Selections/PO issue)
2. Sourcing
3. PO Creations, GR Updating, Catalog Management
4. Indexing (On base/DMS/Easy DMS/IXOS),
5. Invoice Processing (PO, Non PO),
6. Vendor Master Management,
7. Payments and Account Maintenance
8. Supply chain Management – Catalog Management.
PROFILE SUMMARY
Ravi Darshan Makam.G
O2C: Order to Cash – (DTDC, OPI & IBM) - Tally, MS Great Planes, OracleR11, R11i & SAP
1. Invoice Processing (Franchisee billing, Royalty accounting, Site accounting)
2. Customer Master data management,
3. Cash Application & Reconciliation
4. Collections (B2C & B2B)
5. Customer care and Vendor Query Management – Calls
Process
 Amazon:
o Transitioned 800+ AR,OPEX and Payroll Account reconciliation in last 1 Year from Europe, AP
and NA region
o 6 Just do it ideas implemented across AR,OPEX and Payroll (Control and Efficiency), 2 Kaizen
projects are WIP and 2 Project one implemented (Auto matching tool)
o Introduced Patty cash policy with an employee deduction model.
o Set up a governance model for monitoring the Employee receivable for India region.
o Created Operational Reconciliation for Write off process in AR for better control and linked to GL
reconciliation
o Implemented close Manager for Payroll and AR Activities which is helping in monitoring the day
to Day activities.
o Initiated new control mechanism for Pay sheet and GL account reconciliation and which became
part of Group report controls
o Improved better relationship with central accounting team and the operations team through robust
governance model for India and US/Canada regions.
o Introduced Standard Accounting detail for all Payroll Operational reconciliations.
o Statutory audit support for India and US region under payroll
 Past:
o 6 Transitions across towers, 4 Due diligences across towers and regions
o 1 Delivery excellence, 3 Green Belts and 9 Yellow belts projects closed during 2007 to 2014
o Standardization/Rationalization of Metrics for P2P process across Europe and supported for R2R
o Introduced Account Maintenance and follow up mechanism process resulted in smooth
Intercompany reconciliation and close process.
o Payment Improvement- P2P worked with client resulted in better monthly cash flow of Euro 30M
o Increased auto cash application (O2C)– change of strings in SAP
o Better forecast resulted in deploying the Funds to the businesses on time and reduction of
financial cost overall reduction of deviation.
o Introduction of 80% paperless mechanism (100% for P2P and ~ 90% for R2R -saved ~80K
sheets per annum printing/Storage cost.
o Won more than 5 Leadership awards as People Manager at IBM (Client and IBM) and 1 at
Amazon during Q4’2015.
o As a registered Tax (Income and Sales) Practioner attended many cases and also won many
cases including at ITAT( IT, TDS, ST)
o Found Income Leakage of INR 200K during Internal Audit due to System error in Bank, received
an appreciation from Chairman of the leading Public sector Banks
o Found Fraud in Stationery department and introduced a robust control mechanism and
blacklisted 2 major vendors – INR 280K - DTDC
o Initiated the case reopen process at Income Tax office and got the credit for TDS for past 5 years
amounting to INR 220K-DTDC
ACCOMPLISHMENTS
People
 Being a Blue Ambassador (Gurukul & Process) of the IBM, worked for retention of the people by
conducting the trainings during on boarding and also first 6 months making them comfortable in the
organization.
 Certified New Hire Orientation Program trainer at Amazon relating to Culture and Business overview.
Conducted more than 10 sessions in last 5 months with an Average feedback score of 4.57 against 5.
 Groomed people and Developed to the People Manager roles within and outside the contract as a Mentor
and PeM.
 Penetration level for F&A and Developmental training maintained at + 45% across the years
 Introduced refresher trainings within the process ex;Basic Excel, Power point,etc.,
 Driven several Employee Engagement initiatives which resulted in increased employee satisfaction and
motivation
Organization
 Improved Variable cost per unit (VCPU) by 24% in payroll area through Simplifications and Process
Changes.
 Introduction of Petty cash policy and deduction model improved the monthly cash flow by INR 6M
 Governance of Employee receivable for India region helped the process for better collection of
receivables by INR 10M every month and reduction of write off INR 1 M during 1H16.
 Reconciled the 4 years messy Foreign Exchange vendor account and able to collect back INR 2 M which
was provisioned for write off.
 20 FTEs reductions across Towers- reduced 34% FTEs for P2P Process, 15% for GL and IC Process in
Project and 8% in O2C
 Driven Seat Utilization 1.8 SU for P2P & 1.3 SU for R2R
 Introduced CSR initiative at Amazon F&A and helping the needy kids with Books and stationery from last
2 years.
 Driven Corporate Social responsibility (CSR) at IBM, individually achieved around 350 hours as a group
achieved 5000 man hours in past 3.5 years and able to get 6 Grants for 4 NGOs amounting to $25K
 Supported IBM transport team as SPOC during Travel Smart Initiative.
 Introduced simplified system of filing and record maintenance at Audit Firm
Date of Birth 07th February 1973
Qualifications Master in Commerce (M.Com) KSOU, Mysore, Karnataka, India
Pursuing CPA –from AICPA-USA – Planning to write the exam in
Q1’17.
Languages English Fluent Hindi Fluent
Kannada Fluent Telugu Basic
Tamil Basic
Countries Visited: USA, Germany, Poland, Italy, Greece, Lisbon and Thailand
(Transitions/Businessmeetings/
Due diligence)
Valid Visa held USA VISA (B1/B2) valid till 2019
Notice Period 1 Month
EDUCATION & PERSONAL INFORMATION

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  • 1. Ravi Darshan Makam.G No.88,KANASU, 2nd Cross, Shirdisai Nagar Layout, K Narayanpura Main Road, Hegdenagar, Bangalore-560077 Ph: (L) 080- 28444293 (M) 9945344088 Email: (P) makamravi7@gmail.com. Seeking senior managerial assignments in Project Management, Operations and accounting under Finance and Accounts domain.  Has 20+ years of experience in the field of Audit, Finance, Accounts and Indian Taxation supported for different sector of clients in Banking, Leasing, Textiles, Trading, Portfolio Management, Courier, Cargo, Venture capital, Software, Oil and Gas industries and currently supporting E-retail Major.  Extensive experience in Transitions across R2R, S2P, O2C towers  Actively involved in due diligence for potential clients - across Europe (Italy, Greece, Germany, UK, Austria, Switzerland, Lisbon) and for Asia(Thailand)  Exposure in conceptualizing measures to optimize the resource /capacity utilization  Adept at handling day to day operations in Finance and Accounts department  Strong communicator with ability to ensure execution of the time bound activities  Nov 2014 - to date Amazon Development Centre India, Bangalore, India – Manager II - Finance Operations, Accounting & Analysis - Leading a team of 12 people. Responsible for R2R-Balance Sheet Account reconciliation for Accounts Receivable, OPEX and Payroll Accounts. Self-assessment Audits. Back up testing across Fin Ops Teams ( Fixed assets/Cash Accounting/Accounts Payable)  August 2006 – October 2014 IBM Global Process Services, Bangalore, India -Senior Manager- Finance and Accounts (Joined as Assistant Manager – F&A)- Leading a team of 105 people Responsible for day to day operations for End to end activities for S2P,R2R, SCM & O2C for third party clients.  September 2004 – August 2006 BPO India Pvt. Ltd., (Outsource Partners International), Team Leader (Joined as Senior Analyst) – Lead 5 FTEs Handled 100% core End to End accounting(R2R, P2P, & O2C) Projects for Venture capital Company at USA, formulated Desk Procedures and coordinated for ISO certification and SAS 70 Audits.-(ERP-MS Great planes)  February 2001 – August 2004 DTDC Courier & Cargo Limited Corporate Manager-Finance and Accounts (Joined as Assistant Manager-Accounts): Lead 12 FTEs Managed end to end Accounting, preparation of Financial Statements, accruals, and interaction with statutory authorities, played a vital role in procurement department in streamlining the process of procurement and initiated the control and monitoring mechanism.( ERP-Tally)  April1994 – February 2001 Vishnu Bharath and Co., Chartered Accountant Firm Manager – Accounts, Audit & Taxation (Joined as Audit Assistant) – Lead 15 members (Incl Articled Clerks) Managed multiple clients and sector -Banking, Leasing, Textiles, Trading, Portfolio management towards Statutory Internal/Income Audit and Taxation and also book keeping and finalization of financials for 4 trading Organization. JOB OBJECTIVE PROFILE SUMMARY ORGANIZATIONAL EXPERIENCE
  • 2. Ravi Darshan Makam.G R2R-Record to Report: Balance Sheet Account reconciliation and reporting: (Amazon) – R12, ARM , Contra COGS tool, Garter Tool, People Soft & OBIA. 1. Balance Sheet Account reconciliation for Accounts receivable, OPEX and Payroll accounts 2. Operational reconciliations to establish the Source to GL reconciliation, Payroll control reconciliations 3. Balance Sheet decks summary and variance analysis Intercompany accounting: (DTDC,OPI & IBM) –Tally, M S Great Planes, Oracle R11, R11i & SAP 1. Intercompany Invoice/Credit note Accounting both AR & AP side 2. Up Front Agreement verification and Invoice Accounting. 3. Accruals 3. Charge Backs / Allocations 4. Reconciliation, follow ups 5. Balance Agreements General Accounting and Taxation: (Audit Firm, IBM, OPI & DTDC) - Tally, MS Great Planes, Oracle R11, R11i & SAP 1. Master data Management 2. Journal Entry Processing, 3. VAT Accounting 4. Reconciliations and follow ups 5. Project Accounting 6. USA Individual Salary Returns submission 7. Indian Tax Return filing and attending Income Tax Hearings (Individual/Partnership/Pvt and Public companies) 9. Indirect Taxation – Karnataka Commercial Taxes Fixed Accounting: (IBM & DTDC) - Tally, Futura FX , MS GreatPlanes, Oracle R11, R11i & SAP 1. Asset Master Data Management 2. Capitalization of Assets 3. Sale/Disposal accounting 4. Depreciations & write offs Treasury: (OPI, DTDC & IBM) 1. Funding – Surplus/Deficit 2. Forecasting 3. Tax Payments/Wire transfers/EFT 4. Interest Calculations 5. Bank Reconciliations Financial Closing and Consolidation (Audit Firm, OPI & DTDC) 1. Preparation of Financial Statements (Trading, P&L, Balance Sheet, notes to accounts) 2. Audit of Financials (Accruals/Contingent Liabilities/Prior Period/Suspense accounted,) 3. Cash Flow statements S2P- Source to Pay- (DTDC,OPI & IBM)-Tally, MS Great Planes, Oracle R11, R11i & SAP 1. Procurement- Central Stationery and consignment notes (Quotations/Selections/PO issue) 2. Sourcing 3. PO Creations, GR Updating, Catalog Management 4. Indexing (On base/DMS/Easy DMS/IXOS), 5. Invoice Processing (PO, Non PO), 6. Vendor Master Management, 7. Payments and Account Maintenance 8. Supply chain Management – Catalog Management. PROFILE SUMMARY
  • 3. Ravi Darshan Makam.G O2C: Order to Cash – (DTDC, OPI & IBM) - Tally, MS Great Planes, OracleR11, R11i & SAP 1. Invoice Processing (Franchisee billing, Royalty accounting, Site accounting) 2. Customer Master data management, 3. Cash Application & Reconciliation 4. Collections (B2C & B2B) 5. Customer care and Vendor Query Management – Calls Process  Amazon: o Transitioned 800+ AR,OPEX and Payroll Account reconciliation in last 1 Year from Europe, AP and NA region o 6 Just do it ideas implemented across AR,OPEX and Payroll (Control and Efficiency), 2 Kaizen projects are WIP and 2 Project one implemented (Auto matching tool) o Introduced Patty cash policy with an employee deduction model. o Set up a governance model for monitoring the Employee receivable for India region. o Created Operational Reconciliation for Write off process in AR for better control and linked to GL reconciliation o Implemented close Manager for Payroll and AR Activities which is helping in monitoring the day to Day activities. o Initiated new control mechanism for Pay sheet and GL account reconciliation and which became part of Group report controls o Improved better relationship with central accounting team and the operations team through robust governance model for India and US/Canada regions. o Introduced Standard Accounting detail for all Payroll Operational reconciliations. o Statutory audit support for India and US region under payroll  Past: o 6 Transitions across towers, 4 Due diligences across towers and regions o 1 Delivery excellence, 3 Green Belts and 9 Yellow belts projects closed during 2007 to 2014 o Standardization/Rationalization of Metrics for P2P process across Europe and supported for R2R o Introduced Account Maintenance and follow up mechanism process resulted in smooth Intercompany reconciliation and close process. o Payment Improvement- P2P worked with client resulted in better monthly cash flow of Euro 30M o Increased auto cash application (O2C)– change of strings in SAP o Better forecast resulted in deploying the Funds to the businesses on time and reduction of financial cost overall reduction of deviation. o Introduction of 80% paperless mechanism (100% for P2P and ~ 90% for R2R -saved ~80K sheets per annum printing/Storage cost. o Won more than 5 Leadership awards as People Manager at IBM (Client and IBM) and 1 at Amazon during Q4’2015. o As a registered Tax (Income and Sales) Practioner attended many cases and also won many cases including at ITAT( IT, TDS, ST) o Found Income Leakage of INR 200K during Internal Audit due to System error in Bank, received an appreciation from Chairman of the leading Public sector Banks o Found Fraud in Stationery department and introduced a robust control mechanism and blacklisted 2 major vendors – INR 280K - DTDC o Initiated the case reopen process at Income Tax office and got the credit for TDS for past 5 years amounting to INR 220K-DTDC ACCOMPLISHMENTS
  • 4. People  Being a Blue Ambassador (Gurukul & Process) of the IBM, worked for retention of the people by conducting the trainings during on boarding and also first 6 months making them comfortable in the organization.  Certified New Hire Orientation Program trainer at Amazon relating to Culture and Business overview. Conducted more than 10 sessions in last 5 months with an Average feedback score of 4.57 against 5.  Groomed people and Developed to the People Manager roles within and outside the contract as a Mentor and PeM.  Penetration level for F&A and Developmental training maintained at + 45% across the years  Introduced refresher trainings within the process ex;Basic Excel, Power point,etc.,  Driven several Employee Engagement initiatives which resulted in increased employee satisfaction and motivation Organization  Improved Variable cost per unit (VCPU) by 24% in payroll area through Simplifications and Process Changes.  Introduction of Petty cash policy and deduction model improved the monthly cash flow by INR 6M  Governance of Employee receivable for India region helped the process for better collection of receivables by INR 10M every month and reduction of write off INR 1 M during 1H16.  Reconciled the 4 years messy Foreign Exchange vendor account and able to collect back INR 2 M which was provisioned for write off.  20 FTEs reductions across Towers- reduced 34% FTEs for P2P Process, 15% for GL and IC Process in Project and 8% in O2C  Driven Seat Utilization 1.8 SU for P2P & 1.3 SU for R2R  Introduced CSR initiative at Amazon F&A and helping the needy kids with Books and stationery from last 2 years.  Driven Corporate Social responsibility (CSR) at IBM, individually achieved around 350 hours as a group achieved 5000 man hours in past 3.5 years and able to get 6 Grants for 4 NGOs amounting to $25K  Supported IBM transport team as SPOC during Travel Smart Initiative.  Introduced simplified system of filing and record maintenance at Audit Firm Date of Birth 07th February 1973 Qualifications Master in Commerce (M.Com) KSOU, Mysore, Karnataka, India Pursuing CPA –from AICPA-USA – Planning to write the exam in Q1’17. Languages English Fluent Hindi Fluent Kannada Fluent Telugu Basic Tamil Basic Countries Visited: USA, Germany, Poland, Italy, Greece, Lisbon and Thailand (Transitions/Businessmeetings/ Due diligence) Valid Visa held USA VISA (B1/B2) valid till 2019 Notice Period 1 Month EDUCATION & PERSONAL INFORMATION