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Ravetopia Word of Mouth ToolKit
- 1. Word of Mouth Marketing Premise: When People LOVE ... What You SAY & DO, They will RAVE About you! For Free. Tuesday 05 April 2011
- 2. Staff and Customer Premise: When People LOVE What You Say & Do, They will Rave About you! For Free. Tuesday 05 April 2011
- 3. Fascination Triggers :) Premise: When People LOVE What You Say & Do, They will Rave About you! For Free. Tuesday 05 April 2011
- 4. Premise: Customer When People Love Experience. [consistent!!] What You Say & DO, They will Rave About you! For Free. Tuesday 05 April 2011
- 5. Premise: What, Where & Why When People Love Are We Saying It [Accelerating WOMM] What You SAY & Do, They will Rave About you! For Free. Tuesday 05 April 2011
- 6. Premise: When People Love What You Say & Do, They will RAVE About you! For Free. Word of mouth Marketing [RaveTopia] Tuesday 05 April 2011
- 7. Premise: When People Love What You Say & Do, They will rave About you! For Free :) Tuesday 05 April 2011
- 8. Word of Mouth Tool Kit Tuesday 05 April 2011
- 9. Happy Staff = Happy Customers Happy People Talk Unhappy People Moan Tuesday 05 April 2011
- 10. # 1. PEOPLE What Is Your Referral Number? Net Promoter Tuesday 05 April 2011
- 11. # 1. PEOPLE What Is Your Referral Number? Tuesday 05 April 2011
- 12. # 2. LOVE Inspiring Fascination Inspiring What People Say Think Feel Do Tuesday 05 April 2011
- 13. Find The Feeling [fascination triggers] Lust Trust Mystique Hero Nurture Rebel Alarm Versatility Prestige Power Tuesday 05 April 2011
- 14. Sideways Fascination Trigger Prestige Link and Company Strategy Association Strategy Tuesday 05 April 2011
- 15. # 3. DO Create A Consistent Experience @ Every TouchPoint Tuesday 05 April 2011
- 16. Consistent Experience ! [Every touch point] Indifference Amazement (Pleasure) Contempt (Pain) Tuesday 05 April 2011
- 17. #4. SAY Where Are Our Customers Saying What. Why? Tuesday 05 April 2011
- 18. Simple, Clear, Relevant, Conversation Tuesday 05 April 2011
- 19. Accelerate it ... Michael Tuesday 05 April 2011
- 20. #4. SAY Where Are Our Customers Saying What. Why? Its About People, Not Channels or Technology Talk With Your Customer in Their Channel Build the Fascination, Be Consistent and Clear (and honest) Drive it. Acceleration B2B & B2C. It is Person to Person (P2P) Tuesday 05 April 2011
- 21. # 5. RAVE Go Beyond Marketing. Start a Word Of Mouth Movement. Inspire People and Relationships Continuos. Not start stop Human Tuesday 05 April 2011
- 22. Michael Cowen michael@ravetopia.com www.ravetopia.com 083 288 7355 Tuesday 05 April 2011