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KnofferRS_Res 5_2015
1. Randy Sue Knoffer
305-301-2863 (c)
Randyhpe@gmail.com
www.linkedin.com/in/randysueknoffer
Customer Service/Leadership Management
SUMMARY: Ability to follow verbal and written instructions, excels in tasks that require
great responsibility and discipline in a regulatory safety environment. Team player, works
well with peers and superiors; excellent listener, very attentive and conscientious; excellent
customer service skills; people person; hard worker, learns tasks easily and quickly; always
punctual; perfect attendance record; well known for volunteering skills and abilities.
SKILLS:
Listening
Conflict resolution
Serving customers
Negotiating
Responding promptly
Managing conflict
Mediating
Public speaking
Facilitating
Writing
Interviewing
Delegating
Decision-making
Instructing
Interpreting policy
Managing people, details
Helping, motivating others
Team building
Assessing performance
Judging quality
Setting standards
Excellent rapport building
Communicator
Researching
PC SKILLS: Keyboard, Email, Internet, MSWord
EXPERIENCE: Educator for grades K through 12 in Health, Physical Education, Sciences,
and remedial Math.
ADDITIONAL EXPERIENCE: Owner/Operator of Look Puppies, LLC (pet store).
Performed veterinary technician duties, buying, inventory control, sales, advertising,
promotions and education.
EDUCATION:
B.S. Health and Physical Education, Bowling Green State University, Bowling Green, OH
CERTIFICATIONS:
Health (K-12) Department of Education for the States of Florida, Ohio, Nevada, New York
Physical Education (K-12) Department of Education for the States of Florida, Ohio, Nevada,
New York
Sciences (5-9) Department of Education for the State of Florida