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Team – Marketing Mavericks
      Rajath Ravikumar
      Ankit Sharma
      Gaurav Rawat
      Institute of Management Technology
      Ghaziabad
Agenda
Objectives
Findings
Findings from Retail Observation

Family                                         Singles
•   Prefer buying large volume packs to        •   Buy on need basis
    save (i.e. Go for bundled packs)           •   More concerned about convenience
•   Seek value for money                           and ease of use
•   Look for offers and discounts              •   Few of them picked up what was
•   Carefully evaluate the offers and decide       visible to them.
•   Few of them were extremely brand           •   Though most of them had a
    loyal and looked for a specific brand.         preferred brand, very few of them
    These consumers evaluated offers               took the pain to look for their
    within the same brand and went for             preferred brand when not available.
    the ones which offered more value for
                                                   Most of them picked up one of the
    money.
                                                   popular brands that was visible.
•   Few others didn’t mind switching
    between brands for better offers and       •   Very few of them looked for specific
    discounts.                                     brands

What was common among both the audience was that both were brand
conscious. All most all the correspondents preferred popular brands over
newly introduced brands despite great offers.
Findings from Direct Interview                                A customer with his family was
                                                             shopping. He picked up Lifebuoy.
                                                             When asked he told that he liked
            A customer with his wife was                     Lifebuoy and he preferred it over
      purchasing hand wash. He scanned all                   other brands. When asked about
    the available brands displayed and then                  his favorite variant in Lifebuoy he
     settled for Santoor . When enquired he                   replied that he had not tried all
         told as he found a good offer with                        the variants available.
       Santoor. He was earlier using Dettol
     and he looked around for an offer pack
    in Dettol, when he did not find the offer
       pack he switched to a new brand. He
      also went on to justify his purchase by
        telling that Santoor has apricot and       Two girls were shopping they looked around. First
          glycerin which was something he         they scanned Santoor offer pack, then checked out
               desired in a hand wash.              Lifebuoy. Then they walked away only to pick up
                                                 Lifebuoy in an other section. When interviewed, one
                                                 of the girls replied that she had earlier used Lifebuoy
                                                    and that Lifebuoy is a more trusted brand. When
                                                     enquired about Dettol she replied that Dettol is
 A group or friends were shopping they            equally preferred, and that she randomly picked up
 picked up 3, 185ml pouch’s of Lifebuoy.        Lifebuoy as she noticed it first. When asked about the
   When suggested about picking up a                  variant she told she just picked up nature just
900ml Can instead, which would be more            randomly there was no logic behind it. When asked
 economical they replied telling that its         about bundle packaging or offer packs instead of a
   was more convenient to use pouch                pouch the other gal replied that its different with
based on their usage. Their decision was        family buying and different when you are living single.
 based on ease of use and convenience.
Findings from Online Survey
Findings from Online Survey contd.
Findings from Online Survey contd.
Findings from Online Survey contd.
Findings from Online Survey contd.




  Please click on the link below to go to the online survey:

  https://docs.google.com/spreadsheet/viewform?fromEmail=true&formkey=dDJFenhBRVB
Findings from Online Survey: Conclusion
COMPETITOR ANALYSIS
Dettol: Be 100% Sure
“Healthy Handwash”
Dettol: Be 100% Sure
  “Healthy Handwash”
Quantity(ml)   Packaging        Variants    Price (Rs)   Type      Current Offer
185            Pouch            All         35           Refill    Buy 3 get 1
                                                                   free @
                                                                   Rs105/-
250            Plastic Bottle   All         59           Dispen-   One dettol
                                                         Ser       185ml pouch
                                                                   free
250            Bottle+Pump      Original,   450          Dispen-   New entry
                                Cucumber                 Ser
250            Bottle           Original,   99
                                Cucumber

900            Container        All         155          Refill    + 1, 185ml
                                                                   refill pouches
                                                                   of different
                                                                   variants
Fem Handwash
Fem Handwash
Quantity(ml)   Packaging        Variants   Price (Rs)   Type     Current Offer


180            Pouch            All        30           Refill


250            Plastic Bottle   All        60           Dispen
                                                        ser


1000           Container        All        149          Refill   +250ml
                                                                 Dispenser
                                                                 free (cross
                                                                 bundling)

5000           Container        All        580          Refill
Palmolive Naturals
Palmolive Naturals
Quantity(ml) Packaging   Variants   Price (Rs)   Type        Current
                                                             Offer




200          Pouch       All        33           Refill




250          Bottle      All        60           Dispenser
Competitors offers which were attracting
consumers
LIFEBUOY ANALYSIS AND
  RECOMMENDATIONS
Current existing sizes
Product   Packaging   Variant       Price in   Type        Offer
                                    Rs

185ml     Pouch       All           34         Refill



215ml     Dispenser   Total & Active 54        Dispenser   Free soap
                      Fresh                                (Cross
                                                           Variant of
                                                           Lifebuoy)
                                                           Dove soap
200ml     Dispenser   Care &        49         Dispenser   Free Soap
                      Natural                              (Cross
                                                           Variant
                                                           Lifebuoy)
                                                           Dove Soap
900ml     Can         All           147        Refill      Rs.99
Existing Problems



•
Existing Problems
Existing Offers
Recommendations for offers and
schemes
Recommendations for a new
variants
Recommendations for packaging
Product Display
Product Display
Recommendations for product display
For Malls and departmental stores
Recommendations for product display
For Malls and departmental stores
Recommendations for product display
For Retail stores
Recommendations for activation/promotion
Recommendations for activation/promotion
THANK YOU

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HUL LIME4 WILDCARD Case Study By Marketing Mavericks

  • 1. Team – Marketing Mavericks Rajath Ravikumar Ankit Sharma Gaurav Rawat Institute of Management Technology Ghaziabad
  • 4.
  • 6. Findings from Retail Observation Family Singles • Prefer buying large volume packs to • Buy on need basis save (i.e. Go for bundled packs) • More concerned about convenience • Seek value for money and ease of use • Look for offers and discounts • Few of them picked up what was • Carefully evaluate the offers and decide visible to them. • Few of them were extremely brand • Though most of them had a loyal and looked for a specific brand. preferred brand, very few of them These consumers evaluated offers took the pain to look for their within the same brand and went for preferred brand when not available. the ones which offered more value for Most of them picked up one of the money. popular brands that was visible. • Few others didn’t mind switching between brands for better offers and • Very few of them looked for specific discounts. brands What was common among both the audience was that both were brand conscious. All most all the correspondents preferred popular brands over newly introduced brands despite great offers.
  • 7. Findings from Direct Interview A customer with his family was shopping. He picked up Lifebuoy. When asked he told that he liked A customer with his wife was Lifebuoy and he preferred it over purchasing hand wash. He scanned all other brands. When asked about the available brands displayed and then his favorite variant in Lifebuoy he settled for Santoor . When enquired he replied that he had not tried all told as he found a good offer with the variants available. Santoor. He was earlier using Dettol and he looked around for an offer pack in Dettol, when he did not find the offer pack he switched to a new brand. He also went on to justify his purchase by telling that Santoor has apricot and Two girls were shopping they looked around. First glycerin which was something he they scanned Santoor offer pack, then checked out desired in a hand wash. Lifebuoy. Then they walked away only to pick up Lifebuoy in an other section. When interviewed, one of the girls replied that she had earlier used Lifebuoy and that Lifebuoy is a more trusted brand. When enquired about Dettol she replied that Dettol is A group or friends were shopping they equally preferred, and that she randomly picked up picked up 3, 185ml pouch’s of Lifebuoy. Lifebuoy as she noticed it first. When asked about the When suggested about picking up a variant she told she just picked up nature just 900ml Can instead, which would be more randomly there was no logic behind it. When asked economical they replied telling that its about bundle packaging or offer packs instead of a was more convenient to use pouch pouch the other gal replied that its different with based on their usage. Their decision was family buying and different when you are living single. based on ease of use and convenience.
  • 9. Findings from Online Survey contd.
  • 10. Findings from Online Survey contd.
  • 11. Findings from Online Survey contd.
  • 12. Findings from Online Survey contd. Please click on the link below to go to the online survey: https://docs.google.com/spreadsheet/viewform?fromEmail=true&formkey=dDJFenhBRVB
  • 13. Findings from Online Survey: Conclusion
  • 15. Dettol: Be 100% Sure “Healthy Handwash”
  • 16. Dettol: Be 100% Sure “Healthy Handwash” Quantity(ml) Packaging Variants Price (Rs) Type Current Offer 185 Pouch All 35 Refill Buy 3 get 1 free @ Rs105/- 250 Plastic Bottle All 59 Dispen- One dettol Ser 185ml pouch free 250 Bottle+Pump Original, 450 Dispen- New entry Cucumber Ser 250 Bottle Original, 99 Cucumber 900 Container All 155 Refill + 1, 185ml refill pouches of different variants
  • 18. Fem Handwash Quantity(ml) Packaging Variants Price (Rs) Type Current Offer 180 Pouch All 30 Refill 250 Plastic Bottle All 60 Dispen ser 1000 Container All 149 Refill +250ml Dispenser free (cross bundling) 5000 Container All 580 Refill
  • 20. Palmolive Naturals Quantity(ml) Packaging Variants Price (Rs) Type Current Offer 200 Pouch All 33 Refill 250 Bottle All 60 Dispenser
  • 21. Competitors offers which were attracting consumers
  • 22. LIFEBUOY ANALYSIS AND RECOMMENDATIONS
  • 23. Current existing sizes Product Packaging Variant Price in Type Offer Rs 185ml Pouch All 34 Refill 215ml Dispenser Total & Active 54 Dispenser Free soap Fresh (Cross Variant of Lifebuoy) Dove soap 200ml Dispenser Care & 49 Dispenser Free Soap Natural (Cross Variant Lifebuoy) Dove Soap 900ml Can All 147 Refill Rs.99
  • 28. Recommendations for a new variants
  • 32. Recommendations for product display For Malls and departmental stores
  • 33. Recommendations for product display For Malls and departmental stores
  • 34. Recommendations for product display For Retail stores

Notas do Editor

  1. 500 ml is also there.
  2. Lifebuoy Touch targeted to our customer profile of young mothers and young kids moving beyond jhonson & jhonson