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Internet Radio for Marketers
Understanding a new era of music listening
                                         Remy Wainfeld
                Intern, Digital Integration & Innovation
Growth of Online Radio

                                                                    22%




                                                 12%



                           5%




                         2001                    2006               2011
                  % of people who have listened to online radio within the past
                  week

*US population, ages 12+

            rtcrm proprietary and confidential         2
Internet-Only Radio versus Online Radio




                                       Online Radio


                                                  AM/FM
 Internet-only
                                                 broadcast
radio stations
                                                  streams

  rtcrm proprietary and confidential         3
Internet Radio




  rtcrm proprietary and confidential   4
How do people listen to internet radio?
Listening Platforms



                                       96% listen on a
                                       desktop/laptop
                                         computer




                    45% listen on a
                                                         15% listen on a
                       mobile/
                                                             tablet
                     smartphone




  rtcrm proprietary and confidential           6
Browser Platforms




 rtcrm proprietary and confidential   7
Application Platforms




  rtcrm proprietary and confidential   8
Mobile Platforms




  rtcrm proprietary and confidential   9
Who listens to internet radio?
Listenership’s Demographics


             By Gender                                           By Age Group

                                                         55-64      65+     12-17
                                                          10%       2%       10%


                                                                                      18-24
                                                                                       15%
                                                 45-54
                                        Female    20%
                                         45%
Male
55%



                                                      35-44                         25-34
                                                       16%                           27%

   rtcrm proprietary and confidential            11
Meet Michael




 rtcrm proprietary and confidential   12
Meet Lauren




 rtcrm proprietary and confidential   13
Listeners are Influencers


         64%                           • I tell my friends, family, or co-workers about new
                                         products or services that I’m happy with.



         51%                           • My friends, family, or co-workers ask me for
                                         advice on the latest technology.



         46%                           • My friends, family, or co-workers usually want my
                                         opinion on what type of products they should buy.



         44%                           • My friends, family, or co-workers come to me for
                                         recommendations on restaurants, travel, etc.



         25%                           • I maintain and update a personal or work-related
                                         blog on a regular basis.

  rtcrm proprietary and confidential            14
How do listeners interact with internet radio?
Listening Behaviors


 Listen to different stations based on my
                                                                                 61%
                   mood


Don't keep player minimized throughout
                                                                                 59%
           listening session


Often look at the media player to see the
                                                                           46%
         name of the song/artist


   Always try new internet radio stations                            34%



                                               Click on ads        28%


          rtcrm proprietary and confidential                  16
Social Behaviors


                                             Rate songs                    42%


Recommend a station, artist/band, or
                                                                       38%
             song


Review station recommendation lists                                  35%


 Look at what others are listening to                            32%


       Link profile to social networks                         29%




        rtcrm proprietary and confidential                17
How can marketers take advantage of this
                              platform?
Audio Ads

• :15, :30, or :60
  second spots




 rtcrm proprietary and confidential   19
Synched Banner




 rtcrm proprietary and confidential   20
Pre-Roll Audio/Video




  rtcrm proprietary and confidential   21
In-Player




  rtcrm proprietary and confidential   22
Increased Customer Engagement




 52% of people recall
 and internet-radio ad

 40% of people respond
 to an internet-radio ad

 rtcrm proprietary and confidential   23
Costumer Engagement Comparison


             Visited advertiser's website                                          11%
                                                                                               18%

 Searched for more information online                                      8%
                                                                                         15%

Purchased product/service-retail store                           4%
                                                                                10%

      Purchased product/service online                          3%
                                                                           8%

Became a fan on a social network site                     1%
                                                                      6%

             Sent email/text to company                   1%
                                                                     5%

                         Called for information           1%
                                                                     5%

                                         Internet users   Online radio listeners
*US population, ages 18+

            rtcrm proprietary and confidential             24
Targeted Advertising


                                       • Registration data
                                       • IP targeting
   Geographic



              • Registration data
 Demographic/ • Type of audio content
                that the internet-only
  Contextual    radio station delivers



  rtcrm proprietary and confidential         25
Metrics

Average Quarter Hour (AQH)
 • The average number of persons listening to a particular station for at least five minutes
   during a 15-minute period
Average Active Sessions (AAS)
 • The average number of streams of one minute or longer that are active within a time
   period
Session Starts (SS)
 • The number of streams of one minute or longer that are started within a time period

Average Time Spent Listening (ATSL)
 • The average number of hours for each session lasting longer than one minute within a
   time period
TSL (Time Spent Listening)
 • The amount of Time Spent Listening before changing the station/stream or closing the
   online audio program
Unique listeners

Ad impressions and Interactions

  rtcrm proprietary and confidential            26
Key Takeaways

• Internet radio is rapidly growing in popularity
• Listeners access internet radio from multiple platforms –
  marketers can engage listeners across a variety of contexts.
• Internet radio provides marketers with an opportunity to
  engage a younger population.




  rtcrm proprietary and confidential   27
Appendix I: Most Popular Internet Radio Music Genres

   60s-70s pop, classic rock                                                       28%
                     80s pop, rock                                           25%
           Traditional country                                             23%
                             Pop R&B                                  22%
    Mainstream/pop country                                           21%
                  Pop alternative                                    21%
                        Pop hip-hop                                 20%
                        Hip-hop/rap                            18%
                              Pure pop                        17%
Modern adult contemporary                                    16%

*Experian Simmons, “Fall 2010 Teen/Adult Study,”, ages 18+

             rtcrm proprietary and confidential       28
Thank you!

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Internet Radio for Marketers

  • 1. Internet Radio for Marketers Understanding a new era of music listening Remy Wainfeld Intern, Digital Integration & Innovation
  • 2. Growth of Online Radio 22% 12% 5% 2001 2006 2011 % of people who have listened to online radio within the past week *US population, ages 12+ rtcrm proprietary and confidential 2
  • 3. Internet-Only Radio versus Online Radio Online Radio AM/FM Internet-only broadcast radio stations streams rtcrm proprietary and confidential 3
  • 4. Internet Radio rtcrm proprietary and confidential 4
  • 5. How do people listen to internet radio?
  • 6. Listening Platforms 96% listen on a desktop/laptop computer 45% listen on a 15% listen on a mobile/ tablet smartphone rtcrm proprietary and confidential 6
  • 7. Browser Platforms rtcrm proprietary and confidential 7
  • 8. Application Platforms rtcrm proprietary and confidential 8
  • 9. Mobile Platforms rtcrm proprietary and confidential 9
  • 10. Who listens to internet radio?
  • 11. Listenership’s Demographics By Gender By Age Group 55-64 65+ 12-17 10% 2% 10% 18-24 15% 45-54 Female 20% 45% Male 55% 35-44 25-34 16% 27% rtcrm proprietary and confidential 11
  • 12. Meet Michael rtcrm proprietary and confidential 12
  • 13. Meet Lauren rtcrm proprietary and confidential 13
  • 14. Listeners are Influencers 64% • I tell my friends, family, or co-workers about new products or services that I’m happy with. 51% • My friends, family, or co-workers ask me for advice on the latest technology. 46% • My friends, family, or co-workers usually want my opinion on what type of products they should buy. 44% • My friends, family, or co-workers come to me for recommendations on restaurants, travel, etc. 25% • I maintain and update a personal or work-related blog on a regular basis. rtcrm proprietary and confidential 14
  • 15. How do listeners interact with internet radio?
  • 16. Listening Behaviors Listen to different stations based on my 61% mood Don't keep player minimized throughout 59% listening session Often look at the media player to see the 46% name of the song/artist Always try new internet radio stations 34% Click on ads 28% rtcrm proprietary and confidential 16
  • 17. Social Behaviors Rate songs 42% Recommend a station, artist/band, or 38% song Review station recommendation lists 35% Look at what others are listening to 32% Link profile to social networks 29% rtcrm proprietary and confidential 17
  • 18. How can marketers take advantage of this platform?
  • 19. Audio Ads • :15, :30, or :60 second spots rtcrm proprietary and confidential 19
  • 20. Synched Banner rtcrm proprietary and confidential 20
  • 21. Pre-Roll Audio/Video rtcrm proprietary and confidential 21
  • 22. In-Player rtcrm proprietary and confidential 22
  • 23. Increased Customer Engagement 52% of people recall and internet-radio ad 40% of people respond to an internet-radio ad rtcrm proprietary and confidential 23
  • 24. Costumer Engagement Comparison Visited advertiser's website 11% 18% Searched for more information online 8% 15% Purchased product/service-retail store 4% 10% Purchased product/service online 3% 8% Became a fan on a social network site 1% 6% Sent email/text to company 1% 5% Called for information 1% 5% Internet users Online radio listeners *US population, ages 18+ rtcrm proprietary and confidential 24
  • 25. Targeted Advertising • Registration data • IP targeting Geographic • Registration data Demographic/ • Type of audio content that the internet-only Contextual radio station delivers rtcrm proprietary and confidential 25
  • 26. Metrics Average Quarter Hour (AQH) • The average number of persons listening to a particular station for at least five minutes during a 15-minute period Average Active Sessions (AAS) • The average number of streams of one minute or longer that are active within a time period Session Starts (SS) • The number of streams of one minute or longer that are started within a time period Average Time Spent Listening (ATSL) • The average number of hours for each session lasting longer than one minute within a time period TSL (Time Spent Listening) • The amount of Time Spent Listening before changing the station/stream or closing the online audio program Unique listeners Ad impressions and Interactions rtcrm proprietary and confidential 26
  • 27. Key Takeaways • Internet radio is rapidly growing in popularity • Listeners access internet radio from multiple platforms – marketers can engage listeners across a variety of contexts. • Internet radio provides marketers with an opportunity to engage a younger population. rtcrm proprietary and confidential 27
  • 28. Appendix I: Most Popular Internet Radio Music Genres 60s-70s pop, classic rock 28% 80s pop, rock 25% Traditional country 23% Pop R&B 22% Mainstream/pop country 21% Pop alternative 21% Pop hip-hop 20% Hip-hop/rap 18% Pure pop 17% Modern adult contemporary 16% *Experian Simmons, “Fall 2010 Teen/Adult Study,”, ages 18+ rtcrm proprietary and confidential 28

Notas do Editor

  1. Outline:Introduction: what is internet radio?Distinction: online radiointernet-only radio versus AM/FM broadcast streamsI would like to discuss history here—still need some more informationPopularity and growth of online radioI would like to discuss more history here as well—still need some more informationHow does internet radio work? PlatformsListener demographics and characteristicsstill looking for more information**I am unsure about the order of the rest of the presentation. Right now it is as follows:Social listening behaviorsCustomer engagementAd formatsMetrics
  2. **According to Arbitron’s study “The Infinite Dial 2011: Navigating Digital Platforms”In the past 10 years, the proportion of people listening to online radio has grown by more than 500%.Average listening per week has grown 60% since 2008, with people listening to online radio for almost 10 minutes/day on average (from about 6 minutes and 15 seconds/day)**2010: Limewire served with an injuction and forced to disable file trading functionality**2003: Apple release iTunes Music Store $1/song2009: song prices increase to $1.29/song
  3. **According to a 2011 Interactive Advertising Bureau (IAB) Platform Status Report: “A Digital Audio Advertising Overview”34% have listenedto online radio in the past month: an estimated 89 million people13% listened exclusively to internet-only radio: an estimated 34 million people9% listened to both internet-only radio stations and AM/FM broadcast streams: an estimate24 million peopleThat is about 60 million people listening to internet radio!
  4. There are many different internet-radio services: Pandora, Spotify, Rdio, Last.fm, Songza, iHeartRadio. Most of them provide the same features, although some have various special features (sociability of Spotify, Music Genome algorithm of Pandora, etc.)**According to Arbitron’s study “The Infinite Dial 2011: Navigating Digital Platforms”Of people who listen to both internet-only radio stations and AM/FM broadcast streams, more people in 2011 are listening more to internet-only radio than in 2006 (57% of people listening to internet-only more compared to 48%)
  5. While most people still listen to internet radio from their computer, people are also listening from their smartphone and tablets. Most users listen across a variety of platforms.**According to a 2011 white paper by Parks Associates for Targetspot: “Digital Audio Usage Trends:A Highly Engaged Listenership”The sample population included adults (18+) who listen to Internet Radio at least once a month to daily.
  6. Most internet-radio services are browser-based platforms. Users access the service through a url within their web browser. From left to right (top): Rdio, iHeartRadio, TurnTable.fm. From left to right (bottom): Pandora, Guvera, Grooveshark
  7. Other internet-radio services are application-based, such as Rdio and Spotify. Users must download an application, which connects to the internet, to access music content.
  8. As well, most internet-radio services have mobile platforms. Users can stream music and access their accounts from their smartphones. From left to right: Spotify, Rdio, Pandora.
  9. **According to a 2011 Interactive Advertising Bureau (IAB) Platform Status Report: “A Digital Audio Advertising Overview”Most listeners of online radio are between 18 and 54 years of age, with most listeners in the 25-34 year old age bracket, followed by 12-18**Online radio
  10. Age: 30 years old**http://blogs.wsj.com/developments/2011/01/13/no-mcmansions-for-millennials/**According to Entertainment Weekly, http://insidetv.ew.com/2011/03/15/ratings-by-age/18-34 year old men are watching Family Guy (2 million), American Idol (1.8 million), The Simpsons (1.7 million) and The Office (1.6 million)**According to Cisco World Technology Report, http://www.cisco.com/en/US/netsol/ns1120/index.htmlOn Facebook and Twitter, and check each a few times each dayLaptop and smartphoneValue mobility, access and connectedness (although not necessarily in person)Shop in retail storeUse laptop to get newsDon’t buy booksSmart phone is the most important technology in daily life46% listen at work/ 44% listen to radio in the car
  11. **http://www.cisco.com/en/US/netsol/ns1120/index.htmlGiven a choice between the Internet and social activities such as dating and going out with friends, the largest proportionof College Students (40%) consider the Internet to be most important in their daily life.Laptop is most important technology in daily life46% buy online
  12. **According to a 2011 white paper by Parks Associates for Targetspot: “Digital Audio Usage Trends:A Highly Engaged Listenership”
  13. Marketers ought to be aware of these listening behaviors for internet-radio advertising campaigns.**According to a 2011 white paper by Targetspot: “The Role of Digital Audio in the Evolution of Music Discovery” and a 2011 white paper by Parks Associates for Targetspot: “Digital Audio Usage Trends:A Highly Engaged Listenership”
  14. Marketers ought to be aware of these listening behaviors for internet-radio advertising campaigns.**According to a 2011 white paper by Targetspot: “The Role of Digital Audio in the Evolution of Music Discovery”
  15. **radio.com : JBL**Pandora : Target
  16. **radio.com
  17. **Guvera : Double decker skate park**Pandora : Pepsi
  18. **According to a 2011 white paper by Parks Associates for Targetspot: “Digital Audio Usage Trends:A Highly Engaged Listenership”Internet-radio ad response rates, both online and offline, are 2 to 5 times higher when users tune in to 2 or more internet-radio stationsCombining internet-radio with broadcast radio advertising increases response by 3.5 times over broadcast-only ratesCombining internet-radio with online advertising increases response by 2 times over online-only rates
  19. **2011 Interactive Advertising Bureau (IAB) Platform Status Report: “A Digital Audio Advertising Overview”
  20. **2011 Interactive Advertising Bureau (IAB) Platform Status Report: “A Digital Audio Advertising Overview”
  21. **2011 Interactive Advertising Bureau (IAB) Platform Status Report: “A Digital Audio Advertising Overview”
  22. **2011 Interactive Advertising Bureau (IAB) Platform Status Report: “A Digital Audio Advertising Overview”Who listens to 60-70s pop? What kind of advertising would they be interested in?