1. RITA KATONA
1131, Budapest, Koma utca 14., Hungary
+36 30 325 0641
emailritanow@gmail.com
International and multilingual supply chain expert with excellent communication,
relationship-building and problem solving skills, significant
leadership experience and proven track record of operational project implementation
success, looking for challenging Operational Manager and Customer Service Manager position.
EDUCATION
1994-1998 Florida Southern College, (Lakeland, Florida, USA),
Bachelor ofArts in International Business Administration, summa cum laude
HONORS AND AWARDS
1997-1998 Pat McFadden Award, Florida Southern College Scholar Athlete ofthe Year
1998 Academic All-American
1996-1997 Mostvaluable player ofthe year (tennis)
TRAININGS
1999 “The Counselor Salesperson” – sales seminar, Minneapolis, USA
2006, 2009 “Situational Leadership I,II” – leadership seminars, Antwerp, Belgium
2010 Transportation Management Center Reporting and Business Intelligence Tool
training, Amsterdam, Netherlands
2013-2014 Operational Leadership training Budapest, Hungary
OTHER SKILLS
● Languages: Hungarian (mother-tongue), English (fluent), German (conversational),
Czech(conversational), Spanish (beginner), Polish (beginner)
● Computer: MS Office, CHRobinson in-house-developed supply chain and vendorperformance
software, various “e-tender” platforms, Symbol ERP software
WORK EXPERIENCE
2013-2014: Berton Lighting Ltd.,Budapest, Hungary, Operations Manager
 Helped to start-up a family-owned led luminaire manufacturing business
 Managed complete HR management—recruiting, contracting,benefits, and general HR
admininstration
 Complete operational managementand administration ofcompany logistics
 Mastered Symbol software and transitted whole company inventory, manufacturing, invoicing from
excel sheets into this software. Implemented ”Symbol”, the company’s newly boughtfully
integrated ERP software
 Trained full staff on usage of software(engineers, administration,warehouse
manager,management)
 Regularly attended business networking events and promoted the company
13 years experience in Supply Chain Environment
2006- 2010: C.H. Robinson Worldwide Inc., Prague, Czech Republic, Country Manager

2. CHRW has 320 offices worldwide and annual turnover of$13.5 billion. CHRW is on Fortune magazine's
list ofAmerica's MostAdmired Companies, and listed on the 2004-2007 Fortune 500. The
company is traded on NASDAQ.
 Established the Czech Republic branch ofthe company and made itprofitable in the 2nd year
 of operations(customers are mainly major multinational manufacturers in the food&beverage
 and hygiene industries).
 Reported to the European headquarters ofthe company with full P&L responsibility
 Prepared yearly budgetand business plan
 Selected, interviewed,hired and trained all the employees
 Setemployee goals,monitored employees’ personal developmentand regularly conducted
 employee performance reviews and created employee developmentprogram based on
 employee developmentlevel and performance
 Implemented company’s sales and operational strategy.
 Managed major client relationships and led Key Account
 Managers and Transportation Analyst (5 people)
 Supervised the operations staff(order management, order fulfilment,shipping documents,
 custom procedures,differentmodes oftransportand the implementation thereof, customer
 reports--on-time deliveries,accessorial charges,etc.)
 Led major contract negotiations with big multinational clients and transport providers
 Handled completely the freightclaim process in case ofdamaged, stolen cargo
 In 2009 successfully converted the office into a new Transportation ManagementCenter
 that focused on providing analysis,reporting for various parts of clients’ supply chain
operations.
 Organized and managed a Pan-European on-line tender for a global company in the
food&bevarage industry,involving 20,000+transportproviders
2002-2005: C.H. Robinson Worldwide Inc., Budapest, Hungary, Operational/Assistant Manager
 Helped to open and develop a new branch for the company
 Handled transportation services for major customers, acquired new customers
 Lead a team of4 Key AccountManagers
 Provided customized supply-chain solutions based on customer needs
 In 2003 and 2005(2x6 months) led the office with full managerial responsibilities due to
maternity leave ofthe country manager
1998- 2002: C.H. Robinson Worldwide INC., Valley Forge, PA (USA),Account Manager
 Handled transportation and logistics services for major customers, and B2B sales
 Acquired new customers
 Grew a beverage clientfrom a medium size customer into the office’s largestcustomer through
 exceptional customer service and relationship-building
 Managed 2 account managers and int he South/Midwestzone team
2011-2012 and 2015: Around-the-world trip, visited 25 countries in 3 regions(Asia, Central and South
America).
PERSONAL/ HOBBIES/ INTERESTS
Travel and learning about other cultures,trekking, diving, theater,latin-dancing,learning new
languages