1. Regus at a glance
What we do Our 2012 numbers
Regus is the world’s largest provider of flexible workplaces.
Over a million customers a day benefit from our locations spread
across almost 100 countries. With our ever expanding range
£1.24bn £90.2m 7.5p
turnover operating profit earnings per share
of innovative products and services we enable people to work their
way whether it’s from home, on the road or from an office.
Where we do it
£175.3m £120.0m 10%
invested in growth net cash position increase in
Regus is a global organisation with more than 1500 business dividend (to 3.2p)
centres across some 600 cities. We were founded in Brussels in
1989, are currently headquartered in Luxembourg and our shares 1.35m 243
are listed on the London Stock Exchange. customers up 37% new locations
Who we do it for
More than a million customers including half of the Fortune 500,
as well as hundreds of thousands of start-ups, small and medium
sized companies across every sector.
Why customers choose Regus Our market
“Simple, cost effective and does not 3.1bn 1.3bn 72%
require a long term commitment. workers in the mobile workers of workers say
Regus makes setting up in a new world flexible working
country risk and hassle free.” makes them more
Wolfgang Gollub, Senior Manager, productive
administration – general affairs
Toshiba Europe GmbH
12.8bn 66% 90%
hours wasted by of workers would potential cost
“The great benefit of being with commuters in the consider a pay cut saving from
Regus is it’s so easy to expand. US each year for more flexible flexible vs fixed
Every day they evolve their service work conditions work
as they learn more about how we
do things differently at Google.”
“ Flexible working both meets the needs Flexible Working
Dr Paul Barreto, Country Manager, of employees and improves companies’ Can your compan
compete without
y
it?
Google Portugal capacity to serve customers…and,
in doing so, it secures competitive
advantage.”
“We needed instant availability on flexible
terms, a prestigious location and high BT: Flexible working – can your
quality offices that were in keeping with our company compete without it?
own quality image. We looked at a number
of buildings and providers, but nothing came
close to Regus.”
“ There are strong indications that
Bernard Carey, Director, BMW
orkin
g employers can improve the
ible W
s Flex n Bou
owardft and Vansoort
rn e
productivity of their employees
des T
Attitu dy by Micro Research R by allowing them to work flexibly.”
so ep
“We chose Regus because the range A stu y
Summ
ar
of services allows us to concentrate Bourn
e,
Microsoft: Attitudes to
on business and growth.” flexible working
Vanson yees in
ch firm emplo any,
t resear part-time , Germ
marke or France
ted by 00 full-time, Finland,
conduc 1,5 ark UK.
study, among m, Denm d and the
ned a working giu
missio a, Bel itzerlan
t com ards flexible ies: Austri Sweden, Sw
crosof ntr in,
1, Mi itudes tow an cou al, Spa
Matthias Wilberg, Commercial Director,
y 201 att Europe y, Portug
In Ma explored in 15 rwa
which roles rlands, No
-based the
office Italy, Ne
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Irelan
Heinz Switzerland
EXECUTIVE O
FFICE OF THE
COUNCIL OF E PRESIDENT
CONOMIC A
DVISERS
“ The best available evidence suggests
“The Regus solution allows us to enter that encouraging more firms to
new markets quickly without taking on consider adopting flexible practices
the costs and risk of establishing our can potentially boost productivity,
own infrastructure. It also makes our improve morale, and benefit the U.S.
real estate operation more efficient, economy…it is critical for the 21st
since we only have to deal with one century U.S. workplace to be organised WORK-LIFE B
ALANCE AND
OF WORKP THE ECONO
for the 21st century workforce.”
MICS
company to get set up…”
LACE FLEXIB
ILITY
MARCH 2010
Fred Franz, USA: Executive office of the President,
Senior Director of Worldwide Real Estate Council of Economic Advisers – work-life balance
and Facilities, Polycom, Inc. and the economics of workplace flexibility

2. Our strategy A global company
Grow mature revenues and margin
Achieved primarily through addition of new Americas EMEA UK APAC
centres, but also through incremental new Revenue (m) £533.9 £301.2 £195.9 £211.8
revenue sources. Lower relative overheads, Centres 689 338 150 234
improves margins.
Employees 2,701 1,668 881 991
Expand our network
Into new markets; both in-country and new
countries, only growing in existing locations
where we have excessive demand.
1,500 600 99 7,100 1.35m
Accelerate product and service innovation Locations Cities Countries Employees Customers
Constantly innovate, responding to, as well as
anticipating, customer needs.
Our approach to new product development is
referred to as ‘Only at Regus’.
Maximise the strengths of our brand and
network
Growth of the network drives awareness and
interaction. Continued investment in focused,
targeted local marketing to attract new
customers.
Strengthen management
Make sure we have the right people in the right
places; empowering local management and
delegating decision making.
Control overheads
Achieved through operational excellence, scale
and innovation.
Our products and services A typical Regus Business Centre
1 Serviced Offices are highly adaptable and
equipped to be able to move in today and
fully
start working.
2 Coworking is encouraged by open plan space at 2
a low cost for businesses which are starting to grow. 11 1
3 Collaboration spaces for teams of all sizes to
meet and collaborate.
4 Meeting Rooms provide the very best in flexible
meeting space bookable by the day, half day or
3
even the hour. 8
5 Business Lounges are convenient work-ready
4
environments providing peace, support and
dedicated resources.
10
6 Video Communication state of the art studios,
enabling face-to-face meetings without the usual
travel expense and downtime.
7 Think Pods are designed to be used for any length of 6
time from one hour to a day, providing privacy in the
shared space of our business lounges.
8 Workplace Recovery is a variety of fixed and virtual
9
spaces to help organisations of any size resume 5
operations following a workplace disaster.
9 Virtual Office provides an impressive business
address and phone number anywhere in the world.
10 Day Offices offer quiet private space for a few hours 7
a full day with all the Regus services.
or
11 Branch Offices with business support, local
knowledge and a customer base are an ideal way
to expand into new markets.
To find out more please visit
www.regus.co.uk