2012-02-16 Cloud Solutions

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Raffa Learning Community

Tecnologia

Small Business
Cloud Solutions
Nate Solloway, Tech Outsourcing Manager, IT
February 16, 2012

Thrive. Grow. Achieve.

SMALL BUSINESS CLOUD SOLUTIONS

WHAT’S ON TAP

• What is the Cloud?
• Common uses for small business
• Is it right for YOU?
• File Hosting
• Email Hosting
• Hosted CRM
• Q&A

Small Business Cloud Computing/ Page 2

SMALL BUSINESS CLOUD SOLUTIONS

Small Business Cloud Computing/ Page 3

SMALL BUSINESS CLOUD SOLUTIONS

BUZZ WORDS!

Small Business Cloud Computing/ Page 4

SMALL BUSINESS CLOUD SOLUTIONS

Let’s use a simple analogy
Say you just moved
to a city, and you’re
looking for
a place to live

Small Business Cloud Computing/ Page 5

SMALL BUSINESS CLOUD SOLUTIONS

You can either

Build a house or
Rent an apartment
Small Business Cloud Computing/ Page 6

SMALL BUSINESS CLOUD SOLUTIONS

If you build a house, there are a few
important decisions you have to
make…

Small Business Cloud Computing/ Page 7

SMALL BUSINESS CLOUD SOLUTIONS

But, you get a chance to customize

flooring
Roof
floor plan
lighting
landscaping
Small Business Cloud Computing/ Page 8

SMALL BUSINESS CLOUD SOLUTIONS

Once the house is built,

you’re responsible for maintenance
Hire Landscaper
Heating and Cooling

Pay property tax
House Keeping

Gutter Cleaning

Water

Small Business Cloud Computing/ Page 9

SMALL BUSINESS CLOUD SOLUTIONS

How about renting?

Small Business Cloud Computing/ Page 10

SMALL BUSINESS CLOUD SOLUTIONS

Consider a builder in your city builds

a massive number of apartment units

Small Business Cloud Computing/ Page 11

SMALL BUSINESS CLOUD SOLUTIONS

A unit can easily be converted
into a 2,3,4 or more units

Small Business Cloud Computing/ Page 12

SMALL BUSINESS CLOUD SOLUTIONS

You make a fewer,

simpler
decisions
You can start with one
unit and grow later, or
downsize

Small Business Cloud Computing/ Page 13

SMALL BUSINESS CLOUD SOLUTIONS

But…
You do not have
a lot of options to
customize your unit

Small Business Cloud Computing/ Page 14

SMALL BUSINESS CLOUD SOLUTIONS

Pay as You Go
Just pay your rent
and utilities

Small Business Cloud Computing/ Page 15

SMALL BUSINESS CLOUD SOLUTIONS

STAFF ARE PROBABLY ALREADY USING THE CLOUD

• Webmail
• Personal Pictures
• Videos
• Personal Files
• Banking

Small Business Cloud Computing/ Page 16

SMALL BUSINESS CLOUD SOLUTIONS

CONVENIENCE AND FLEXIBILITY

• 51% of internet users who have done a cloud computing activity say a major
reason they do this is that it is easy and convenient.
• 41% of cloud users say a major reason they use these applications is that they
like being able to access their data from whatever computer they are using.
• 39% cite the ease of sharing information as a major reason they use internet
applications or store data there.

Small Business Cloud Computing/ Page 17

SMALL BUSINESS CLOUD SOLUTIONS

DECISION MAKING

• Are you at a point where a change of some sort is necessary? If so, you must
decide on a direction. If not, you may choose to wait if you are not incurring
significant cost or productivity loss by staying in your current situation.
• The external one-time implementation costs – hardware,
implementation/migration costs
• The ongoing costs - monthly hosting fees vs. support staff salaries or consultant
fees, etc.
• Availability of staff to provide support and network administration
• Availability of facilities to house on-premise servers
• Desire to share information across geographic boundaries and related costs -
travel, telecommunications to connect multiple offices, etc.

Small Business Cloud Computing/ Page 18

SMALL BUSINESS CLOUD SOLUTIONS

Small Business Cloud Computing/ Page 19

SMALL BUSINESS CLOUD SOLUTIONS

WHY IS THE CLOUD SO APPEALING?

Reduce Capital Free Up Important Peace of Mind
Expenditures Resources •Datacenters,
•New hardware, •Administration, networking, and
software, maintenance, backups can be
peripherals and the upgrades and overwhelming for
never-ending implementation are the average SMB to
upgrade pressures costly and time- manage. With
are eliminated with consuming. Give hosted Exchange
hosted solutions time back with solutions, SMBs can
hosted solutions. focus on the most
important goal –
growing their
business.

Small Business Cloud Computing/ Page 20

SMALL BUSINESS CLOUD SOLUTIONS

FILE OFFERINGS

Small Business Cloud Computing/ Page 21

SMALL BUSINESS CLOUD SOLUTIONS

EMAIL OFFERINGS

Small Business Cloud Computing/ Page 22

SMALL BUSINESS CLOUD SOLUTIONS

IN HOUSE E-MAIL + FILE SHARING

Small Business Cloud Computing/ Page 23

SMALL BUSINESS CLOUD SOLUTIONS

HOSTED EMAIL OVER 5 YEARS

Small Business Cloud Computing/ Page 24

SMALL BUSINESS CLOUD SOLUTIONS

HOSTED EMAIL + CLOUD FILE SHARING EMAIL 5 YEARS

Small Business Cloud Computing/ Page 25

SMALL BUSINESS CLOUD SOLUTIONS

RAFFA Private Cloud

Take you
from this

Small Business Cloud Computing/ Page 26

SMALL BUSINESS CLOUD SOLUTIONS

RAFFA Private Cloud

To this!

Small Business Cloud Computing/ Page 27

SMALL BUSINESS CLOUD SOLUTIONS

RAFFA PRIVATE CLOUD

• Customized to your needs
• As low as $350 per server
• RAFFA customer service planning, deploying and supporting your cloud
• Managed services for RAFFA clients

Small Business Cloud Computing/ Page 28

SMALL BUSINESS CLOUD SOLUTIONS

HOSTED CRM

• Salesforce.com 10 users free (nonprofit), $25 per user per month
• MS Dynamics $9.99 per month (nonprofit)
• CiviCRM WebHosting + Customization
• SugarCRM $360 per user per year

Small Business Cloud Computing/ Page 29

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2012-02-16 Cloud Solutions

1. Small Business Cloud Solutions Nate Solloway, Tech Outsourcing Manager, IT February 16, 2012 Thrive. Grow. Achieve.

2. SMALL BUSINESS CLOUD SOLUTIONS WHAT’S ON TAP • What is the Cloud? • Common uses for small business • Is it right for YOU? • File Hosting • Email Hosting • Hosted CRM • Q&A Small Business Cloud Computing/ Page 2

3. SMALL BUSINESS CLOUD SOLUTIONS Small Business Cloud Computing/ Page 3

4. SMALL BUSINESS CLOUD SOLUTIONS BUZZ WORDS! Small Business Cloud Computing/ Page 4

5. SMALL BUSINESS CLOUD SOLUTIONS Let’s use a simple analogy Say you just moved to a city, and you’re looking for a place to live Small Business Cloud Computing/ Page 5

6. SMALL BUSINESS CLOUD SOLUTIONS You can either Build a house or Rent an apartment Small Business Cloud Computing/ Page 6

7. SMALL BUSINESS CLOUD SOLUTIONS If you build a house, there are a few important decisions you have to make… Small Business Cloud Computing/ Page 7

8. SMALL BUSINESS CLOUD SOLUTIONS But, you get a chance to customize flooring Roof floor plan lighting landscaping Small Business Cloud Computing/ Page 8

9. SMALL BUSINESS CLOUD SOLUTIONS Once the house is built, you’re responsible for maintenance Hire Landscaper Heating and Cooling Pay property tax House Keeping Gutter Cleaning Water Small Business Cloud Computing/ Page 9

10. SMALL BUSINESS CLOUD SOLUTIONS How about renting? Small Business Cloud Computing/ Page 10

11. SMALL BUSINESS CLOUD SOLUTIONS Consider a builder in your city builds a massive number of apartment units Small Business Cloud Computing/ Page 11

12. SMALL BUSINESS CLOUD SOLUTIONS A unit can easily be converted into a 2,3,4 or more units Small Business Cloud Computing/ Page 12

13. SMALL BUSINESS CLOUD SOLUTIONS You make a fewer, simpler decisions You can start with one unit and grow later, or downsize Small Business Cloud Computing/ Page 13

14. SMALL BUSINESS CLOUD SOLUTIONS But… You do not have a lot of options to customize your unit Small Business Cloud Computing/ Page 14

15. SMALL BUSINESS CLOUD SOLUTIONS Pay as You Go Just pay your rent and utilities Small Business Cloud Computing/ Page 15

16. SMALL BUSINESS CLOUD SOLUTIONS STAFF ARE PROBABLY ALREADY USING THE CLOUD • Webmail • Personal Pictures • Videos • Personal Files • Banking Small Business Cloud Computing/ Page 16

17. SMALL BUSINESS CLOUD SOLUTIONS CONVENIENCE AND FLEXIBILITY • 51% of internet users who have done a cloud computing activity say a major reason they do this is that it is easy and convenient. • 41% of cloud users say a major reason they use these applications is that they like being able to access their data from whatever computer they are using. • 39% cite the ease of sharing information as a major reason they use internet applications or store data there. Small Business Cloud Computing/ Page 17

18. SMALL BUSINESS CLOUD SOLUTIONS DECISION MAKING • Are you at a point where a change of some sort is necessary? If so, you must decide on a direction. If not, you may choose to wait if you are not incurring significant cost or productivity loss by staying in your current situation. • The external one-time implementation costs – hardware, implementation/migration costs • The ongoing costs - monthly hosting fees vs. support staff salaries or consultant fees, etc. • Availability of staff to provide support and network administration • Availability of facilities to house on-premise servers • Desire to share information across geographic boundaries and related costs - travel, telecommunications to connect multiple offices, etc. Small Business Cloud Computing/ Page 18

19. SMALL BUSINESS CLOUD SOLUTIONS Small Business Cloud Computing/ Page 19

20. SMALL BUSINESS CLOUD SOLUTIONS WHY IS THE CLOUD SO APPEALING? Reduce Capital Free Up Important Peace of Mind Expenditures Resources •Datacenters, •New hardware, •Administration, networking, and software, maintenance, backups can be peripherals and the upgrades and overwhelming for never-ending implementation are the average SMB to upgrade pressures costly and time- manage. With are eliminated with consuming. Give hosted Exchange hosted solutions time back with solutions, SMBs can hosted solutions. focus on the most important goal – growing their business. Small Business Cloud Computing/ Page 20

21. SMALL BUSINESS CLOUD SOLUTIONS FILE OFFERINGS Small Business Cloud Computing/ Page 21

22. SMALL BUSINESS CLOUD SOLUTIONS EMAIL OFFERINGS Small Business Cloud Computing/ Page 22

23. SMALL BUSINESS CLOUD SOLUTIONS IN HOUSE E-MAIL + FILE SHARING Small Business Cloud Computing/ Page 23

24. SMALL BUSINESS CLOUD SOLUTIONS HOSTED EMAIL OVER 5 YEARS Small Business Cloud Computing/ Page 24

25. SMALL BUSINESS CLOUD SOLUTIONS HOSTED EMAIL + CLOUD FILE SHARING EMAIL 5 YEARS Small Business Cloud Computing/ Page 25

26. SMALL BUSINESS CLOUD SOLUTIONS RAFFA Private Cloud Take you from this Small Business Cloud Computing/ Page 26

27. SMALL BUSINESS CLOUD SOLUTIONS RAFFA Private Cloud To this! Small Business Cloud Computing/ Page 27

28. SMALL BUSINESS CLOUD SOLUTIONS RAFFA PRIVATE CLOUD • Customized to your needs • As low as $350 per server • RAFFA customer service planning, deploying and supporting your cloud • Managed services for RAFFA clients Small Business Cloud Computing/ Page 28

29. SMALL BUSINESS CLOUD SOLUTIONS HOSTED CRM • Salesforce.com 10 users free (nonprofit), $25 per user per month • MS Dynamics $9.99 per month (nonprofit) • CiviCRM WebHosting + Customization • SugarCRM $360 per user per year Small Business Cloud Computing/ Page 29

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