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Unlocking the Value of Your Application
Content
Agenda

•   What Are Enterprise Applications?
•   Content Integration Benefits
•   Oracle’s Integrations
•   Your Enterprise Strategy
•   Example Customers
•   Q&A
Enterprise Applications Defined

          • Financials
            • Accounts Payable/Receivable, Expense
              Management, Controls/Auditing
          • Enterprise Resource Planning
            • Inventory, Shipping, Pricing
          • Customer Relationship Management
            • Customer Database, Marketing Campaigns,
              Service Center
          • Human Capital Management
            • Recruiting, Timecards, Benefits, Payroll
          • Industry Specific
            • Banking, Construction, Healthcare, Life Sciences
Where Enterprise Apps Touch Content



  Financials             HCM         CRM
               Employee        Service
Invoices       Records         Agreements

                               Marketing
Receipts       Payroll
                               Campaigns


Purchase                       Sales
               Benefits
Orders                         Contracts
The Costs of Content-Disabled Processes




             Enter                                   Invoices
Open                     Validate      Route for                     Pay
            Invoice                                  Returned
Mail       Manually     Against PO     Approval                    Invoice
                                                       to AP
               DAY 10                   DAY 20                    DAY 30+


Result: Errors, Delays, Wasted Resources, Poor Visibility, Loss of Control
Content Integration Benefits
Content Integration Process


              Extract &
Capture                       Store        Access           Route
               Index

                   0101
                   1010
                   0101



  Scan         Extract       Central       Complete     Exception
invoices        data          image         Entry       Handling
                            repository
                   DAY 1                   DAY 2-5          DAY 5-7

      Decrease process costs Improve process visibility
                  Strengthen financial controls
Content Management for Applications
    Key Benefits


1       Accelerate business operations

2       Increase worker & team productivity

3       Better process insight & controls

4       Reduce IT overhead & integration costs

5       Reduce paper storage & shipping costs
Oracle Content Management for Applications
    Bridging gaps between systems
                                                       No
                     Check                                  Provide
      Initiate                 Enter Items    Creat
                    Customer                                Payment
C      Order                     & Prices       e
                      Info
                                               PO
R                                               ? Yes
M                               Discount      Credit        Submit
                                Requested     Check          Order


    • Store
    • Access &
      Share
    • Collaborate
                                    GAPS
                               Check Price   Credit Info     Order
                    MDM Hub
E                                in ERP       from ERP      Fulfillment
R                                            Authorize
P                               Authorize                   Invoicing
                                             Payments
                                Discounts
Oracle Content Management for Applications
What the experts are saying

              “Integrating ECM with enterprise apps
              provides key linkages in many of the business
              processes that call on information from
              numerous areas in an organization…. This
              information is then accessible to the person
              interacting with the customer and directly
              within the business process — and this is
              where users want to see it.”


              Use ECM to Fire Up Business Processes:
              Forrester Research
Oracle Enterprise
Application Documents
Solutions
Oracle Content Management for Financials
E-Business Suite, PeopleSoft, JDEdwards
Oracle Content Management for HCM
PeopleSoft, E-Business Suite
Oracle Content Management for CRM
Siebel
Oracle Content Management for Industries
Primavera Project Management
Advanced Content Management Functionality
    Accessed within the business context of applications

•   Scan and capture documents
•   Automated data extraction
•   Check-in and attach content
•   Auto-convert to PDF, HTML, TIFF
•   View attachments and metadata
•   Edit documents using native apps
•   Annotate and mark-up images
•   Automatic versioning upon save
•   Update metadata
•   Invoke content-centric workflows
•   Publish content to web sites, portals
•   Access content via desktop integration
Your Enterprise
Strategy
Not All Integrations Are The Same
Point solutions fall short

       Financials

       HCM
                                x                IT


       CRM
                                x
       Industry App             x
                                             •   HW & SW Costs
                             x Siloed        •   Upgrade Costs
                             x Proprietary   •   Labor Costs
                             x Customized    •   Integration Costs
Oracle Content Management for Applications
One platform content-enables all applications


      Financials
                                             IT
           HCM

   Industry App

          CRM
                        CONTENT MANAGEMENT

                          Integrated        • Lower Cost
                          Open              • Less Complexity
                          Strategic         • Future-ready
Your Enterprise Content Strategy

Extend value to multiple applications while lowering
TCO with a content management infrastructure.          “With the ECM 11g
                                                       release, Oracle can
                                                       provide deeper
                                                       integration of content
                                                       management with its
                                                       applications....
                                                       organizations benefit
                                                       tremendously from
                                                       centralizing their
                                                       enterprise content, and
                                                       moving it out of
                                                       application-specific
                                                       silos.”
                                                                  - IDC
Customer
Examples
Moody’s

• Customer Challenges:
   • Closing financials each month required overseas divisions to
     mail general ledgers from different systems to HQ
   • Receipts and invoices were sent in hard copy and not attached
     to ledger entries
• Solution with Oracle:
   • PeopleSoft to provide a single ledger system across entire
     organization
   • Oracle ECM to attach to ledger entries and to enable fast
     processing invoices & expense report receipts
• Customer Benefits:
   • Cut time to close books 50%
   • Transparency
Cox Communications

• Customer Challenges:
   • Spending $5.8M for invoice processing; $3.5M above avg.
   • Too many small transactions (most <$1000) from too many
     vendors (approx. 4,000)
   • Processing time/cost expense reports was too high (8,000
     employees submitting 80,000 paper reports)
• Solution with Oracle:
   • Oracle ECM Suite to process invoices & expense report
     receipts
• Customer Benefits:
   • Cut invoice and expense processing costs by 50%
   • Recognizes additional vendor discounts of $300K per year
Demo
Engage in the Conversations!


        Twitter:
        #WebCenter, #E20, #ECM, #Oracle

        Facebook:
        http://facebook.com/OracleE20
        http://facebook.com/OracleWebCenter

        LinkedIn
        Oracle Enterprise 2.0 Group

        Oracle’s Enterprise 2.0 blog:
        http://blogs.oracle.com/enterprise20
Get your Oracle Red Velvet Cupcake!
Oracle Track@info360
   In Room 154




4:20 Optimize Web Content Targeting
 Michelle Huff, Oracle
 Molly Wenzler, MeadWestvaco

 Learn how with Oracle’s revolutionary one-click web content management, in-context updates can be
 added to any web application by just dragging and dropping Oracle Content Management services into
 your application
Kindle Drawing




                      • Win A Kindle!

                 • Load your favorite book
                    on your Kindle with an
                   Amazon Gift Certificate!
Q&A
Unlocking Value of Apps with Content

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Unlocking Value of Apps with Content

  • 1. <Insert Picture Here> Unlocking the Value of Your Application Content
  • 2. Agenda • What Are Enterprise Applications? • Content Integration Benefits • Oracle’s Integrations • Your Enterprise Strategy • Example Customers • Q&A
  • 3. Enterprise Applications Defined • Financials • Accounts Payable/Receivable, Expense Management, Controls/Auditing • Enterprise Resource Planning • Inventory, Shipping, Pricing • Customer Relationship Management • Customer Database, Marketing Campaigns, Service Center • Human Capital Management • Recruiting, Timecards, Benefits, Payroll • Industry Specific • Banking, Construction, Healthcare, Life Sciences
  • 4. Where Enterprise Apps Touch Content Financials HCM CRM Employee Service Invoices Records Agreements Marketing Receipts Payroll Campaigns Purchase Sales Benefits Orders Contracts
  • 5. The Costs of Content-Disabled Processes Enter Invoices Open Validate Route for Pay Invoice Returned Mail Manually Against PO Approval Invoice to AP DAY 10 DAY 20 DAY 30+ Result: Errors, Delays, Wasted Resources, Poor Visibility, Loss of Control
  • 7. Content Integration Process Extract & Capture Store Access Route Index 0101 1010 0101 Scan Extract Central Complete Exception invoices data image Entry Handling repository DAY 1 DAY 2-5 DAY 5-7 Decrease process costs Improve process visibility Strengthen financial controls
  • 8. Content Management for Applications Key Benefits 1 Accelerate business operations 2 Increase worker & team productivity 3 Better process insight & controls 4 Reduce IT overhead & integration costs 5 Reduce paper storage & shipping costs
  • 9. Oracle Content Management for Applications Bridging gaps between systems No Check Provide Initiate Enter Items Creat Customer Payment C Order & Prices e Info PO R ? Yes M Discount Credit Submit Requested Check Order • Store • Access & Share • Collaborate GAPS Check Price Credit Info Order MDM Hub E in ERP from ERP Fulfillment R Authorize P Authorize Invoicing Payments Discounts
  • 10. Oracle Content Management for Applications What the experts are saying “Integrating ECM with enterprise apps provides key linkages in many of the business processes that call on information from numerous areas in an organization…. This information is then accessible to the person interacting with the customer and directly within the business process — and this is where users want to see it.” Use ECM to Fire Up Business Processes: Forrester Research
  • 12. Oracle Content Management for Financials E-Business Suite, PeopleSoft, JDEdwards
  • 13. Oracle Content Management for HCM PeopleSoft, E-Business Suite
  • 14. Oracle Content Management for CRM Siebel
  • 15. Oracle Content Management for Industries Primavera Project Management
  • 16. Advanced Content Management Functionality Accessed within the business context of applications • Scan and capture documents • Automated data extraction • Check-in and attach content • Auto-convert to PDF, HTML, TIFF • View attachments and metadata • Edit documents using native apps • Annotate and mark-up images • Automatic versioning upon save • Update metadata • Invoke content-centric workflows • Publish content to web sites, portals • Access content via desktop integration
  • 18. Not All Integrations Are The Same Point solutions fall short Financials HCM x IT CRM x Industry App x • HW & SW Costs x Siloed • Upgrade Costs x Proprietary • Labor Costs x Customized • Integration Costs
  • 19. Oracle Content Management for Applications One platform content-enables all applications Financials IT HCM Industry App CRM CONTENT MANAGEMENT  Integrated • Lower Cost  Open • Less Complexity  Strategic • Future-ready
  • 20. Your Enterprise Content Strategy Extend value to multiple applications while lowering TCO with a content management infrastructure. “With the ECM 11g release, Oracle can provide deeper integration of content management with its applications.... organizations benefit tremendously from centralizing their enterprise content, and moving it out of application-specific silos.” - IDC
  • 22. Moody’s • Customer Challenges: • Closing financials each month required overseas divisions to mail general ledgers from different systems to HQ • Receipts and invoices were sent in hard copy and not attached to ledger entries • Solution with Oracle: • PeopleSoft to provide a single ledger system across entire organization • Oracle ECM to attach to ledger entries and to enable fast processing invoices & expense report receipts • Customer Benefits: • Cut time to close books 50% • Transparency
  • 23. Cox Communications • Customer Challenges: • Spending $5.8M for invoice processing; $3.5M above avg. • Too many small transactions (most <$1000) from too many vendors (approx. 4,000) • Processing time/cost expense reports was too high (8,000 employees submitting 80,000 paper reports) • Solution with Oracle: • Oracle ECM Suite to process invoices & expense report receipts • Customer Benefits: • Cut invoice and expense processing costs by 50% • Recognizes additional vendor discounts of $300K per year
  • 24. Demo
  • 25. Engage in the Conversations! Twitter: #WebCenter, #E20, #ECM, #Oracle Facebook: http://facebook.com/OracleE20 http://facebook.com/OracleWebCenter LinkedIn Oracle Enterprise 2.0 Group Oracle’s Enterprise 2.0 blog: http://blogs.oracle.com/enterprise20
  • 26. Get your Oracle Red Velvet Cupcake!
  • 27. Oracle Track@info360 In Room 154 4:20 Optimize Web Content Targeting Michelle Huff, Oracle Molly Wenzler, MeadWestvaco Learn how with Oracle’s revolutionary one-click web content management, in-context updates can be added to any web application by just dragging and dropping Oracle Content Management services into your application
  • 28. Kindle Drawing • Win A Kindle! • Load your favorite book on your Kindle with an Amazon Gift Certificate!
  • 29. Q&A