2. Agenda
• What Are Enterprise Applications?
• Content Integration Benefits
• Oracle’s Integrations
• Your Enterprise Strategy
• Example Customers
• Q&A
3. Enterprise Applications Defined
• Financials
• Accounts Payable/Receivable, Expense
Management, Controls/Auditing
• Enterprise Resource Planning
• Inventory, Shipping, Pricing
• Customer Relationship Management
• Customer Database, Marketing Campaigns,
Service Center
• Human Capital Management
• Recruiting, Timecards, Benefits, Payroll
• Industry Specific
• Banking, Construction, Healthcare, Life Sciences
4. Where Enterprise Apps Touch Content
Financials HCM CRM
Employee Service
Invoices Records Agreements
Marketing
Receipts Payroll
Campaigns
Purchase Sales
Benefits
Orders Contracts
5. The Costs of Content-Disabled Processes
Enter Invoices
Open Validate Route for Pay
Invoice Returned
Mail Manually Against PO Approval Invoice
to AP
DAY 10 DAY 20 DAY 30+
Result: Errors, Delays, Wasted Resources, Poor Visibility, Loss of Control
7. Content Integration Process
Extract &
Capture Store Access Route
Index
0101
1010
0101
Scan Extract Central Complete Exception
invoices data image Entry Handling
repository
DAY 1 DAY 2-5 DAY 5-7
Decrease process costs Improve process visibility
Strengthen financial controls
8. Content Management for Applications
Key Benefits
1 Accelerate business operations
2 Increase worker & team productivity
3 Better process insight & controls
4 Reduce IT overhead & integration costs
5 Reduce paper storage & shipping costs
9. Oracle Content Management for Applications
Bridging gaps between systems
No
Check Provide
Initiate Enter Items Creat
Customer Payment
C Order & Prices e
Info
PO
R ? Yes
M Discount Credit Submit
Requested Check Order
• Store
• Access &
Share
• Collaborate
GAPS
Check Price Credit Info Order
MDM Hub
E in ERP from ERP Fulfillment
R Authorize
P Authorize Invoicing
Payments
Discounts
10. Oracle Content Management for Applications
What the experts are saying
“Integrating ECM with enterprise apps
provides key linkages in many of the business
processes that call on information from
numerous areas in an organization…. This
information is then accessible to the person
interacting with the customer and directly
within the business process — and this is
where users want to see it.”
Use ECM to Fire Up Business Processes:
Forrester Research
16. Advanced Content Management Functionality
Accessed within the business context of applications
• Scan and capture documents
• Automated data extraction
• Check-in and attach content
• Auto-convert to PDF, HTML, TIFF
• View attachments and metadata
• Edit documents using native apps
• Annotate and mark-up images
• Automatic versioning upon save
• Update metadata
• Invoke content-centric workflows
• Publish content to web sites, portals
• Access content via desktop integration
18. Not All Integrations Are The Same
Point solutions fall short
Financials
HCM
x IT
CRM
x
Industry App x
• HW & SW Costs
x Siloed • Upgrade Costs
x Proprietary • Labor Costs
x Customized • Integration Costs
19. Oracle Content Management for Applications
One platform content-enables all applications
Financials
IT
HCM
Industry App
CRM
CONTENT MANAGEMENT
Integrated • Lower Cost
Open • Less Complexity
Strategic • Future-ready
20. Your Enterprise Content Strategy
Extend value to multiple applications while lowering
TCO with a content management infrastructure. “With the ECM 11g
release, Oracle can
provide deeper
integration of content
management with its
applications....
organizations benefit
tremendously from
centralizing their
enterprise content, and
moving it out of
application-specific
silos.”
- IDC
22. Moody’s
• Customer Challenges:
• Closing financials each month required overseas divisions to
mail general ledgers from different systems to HQ
• Receipts and invoices were sent in hard copy and not attached
to ledger entries
• Solution with Oracle:
• PeopleSoft to provide a single ledger system across entire
organization
• Oracle ECM to attach to ledger entries and to enable fast
processing invoices & expense report receipts
• Customer Benefits:
• Cut time to close books 50%
• Transparency
23. Cox Communications
• Customer Challenges:
• Spending $5.8M for invoice processing; $3.5M above avg.
• Too many small transactions (most <$1000) from too many
vendors (approx. 4,000)
• Processing time/cost expense reports was too high (8,000
employees submitting 80,000 paper reports)
• Solution with Oracle:
• Oracle ECM Suite to process invoices & expense report
receipts
• Customer Benefits:
• Cut invoice and expense processing costs by 50%
• Recognizes additional vendor discounts of $300K per year
27. Oracle Track@info360
In Room 154
4:20 Optimize Web Content Targeting
Michelle Huff, Oracle
Molly Wenzler, MeadWestvaco
Learn how with Oracle’s revolutionary one-click web content management, in-context updates can be
added to any web application by just dragging and dropping Oracle Content Management services into
your application
28. Kindle Drawing
• Win A Kindle!
• Load your favorite book
on your Kindle with an
Amazon Gift Certificate!