1. Putting Technology to Work:
Reviving New York’s 200-Year-Old City Hall
Given by: Shawn Pressley,
VP Project Management Systems, Hill International
Info 360: AIIM Expo & Conference
March 23, 2011

2. What you’ll learn
• Why streamlined project team communication and collaboration are
crucial to delivering projects on-time and on-budget.
• How online collaboration and project management systems drive the
successful management of projects like New York City Hall.
• How quickly and easily a project collaboration system can be deployed—
typically within 24 hours—to provide immediate value to your project.

3. Agenda
1. The Challenge: Construction Complexity & Risk
2. The Solution: Information & Process Management
3. The Benefit: Reduced Risk, Improved Returns

4. Agenda
1. The Challenge: Construction Complexity & Risk
2. The Solution: Information & Process Management
3. The Benefit: Reduced Risk, Improved Returns

5. Hill International projects
Community spaces
Resorts and hotels Research and
healthcare facilities
Road and railways Renewable energy
sources
National landmarks/Government facilities

6. Complex project teams
Client
Architect/
Engineer Engineer
Quantity Surveyor Project Geotechnical
Engineers
Manager
Services
Town Planners Consultants
General
Contractor
Subcontractors Subcontractors
Subcontractors Subcontractors

7. Complex information flows
Client
Architect/
Engineer Engineer
Quantity Surveyor Project Geotechnical
Engineers
Manager
Services
Town Planners Consultants
General
Contractor
Subcontractors Subcontractors
Subcontractors Subcontractors

8. New York City Hall project snapshot
Project:
• Houses Mayor’s Office, City Council
• Standing since 1803
• Last update in 1950s
• Major structural renovation needed
Project Team:
• 3 city agencies
• 3 general contractors
• 12 subcontractors
• 1 construction manager
Project Information:
• 450 people
• 18,000 project mails
• 6,000 project documents

9. “Knowledge is Power”
But it can be a liability if not managed well:
Efficiency: “I can’t find it. I have 400 new emails…”
Accuracy: “Who has the latest version?”
Security: “Why was HE cc’d?”
Loss: “Did I forget to cc you?”

10. Project risks are a growing problem
Legal Claims
Security Efficiency

11. Poorly-managed risk makes headlines
• 700% over budget ($3B - $22B)
• 5 years behind schedule
• $150 Million in claims

12. Agenda
1. The Challenge: Construction Complexity & Risk
2. The Solution: Information & Process Management
3. The Benefit: Reduced Risk, Improved Returns

13. The Solution: Online collaboration platform

14. Reduce risk by managing
information capture, control and complexity

15. Online collaboration delivers better results
Neutral online platform
Secure information management
Flexible for users to employ their own processes
Auditable data trail
Unlimited users
Unlimited document storage and distribution
Powerful search functionality

16. Online collaboration is neutral & secure
PM
Architect/ Client
Engineer Inbox Sent
Document
Inbox Sent Register Inbox Sent
Document Document
Register Register
Inbox Sent Inbox Sent
Document Document
Register Inbox Sent Register
Document
Register
Consultant Contractor
Subcontractors

17. Flexible to manage multiple parties & processes
Industry specific functionality
Easy and fast to deploy
Web Services APIs
Enterprise
SharePoint 2010 systems

18. Provides Complete Project Data Capture
Engineer Architect
Client
Quantity Cost Services
Surveyor Consultant PM Consultants
General Contractor
Subcontractor Subcontractor Subcontracto Subcontracto
r r

19. Provides unlimited storage, training & support
$
Unlimited
Usage &
Training & Storage
Support
Usage &
Storage
Licensing
Licensing

20. For unlimited users on a project
$
Unlimited
Training &
Support
Usage &
Storage
Licensing

21. Complete record for facility management
Facility Manager
PM

22. Agenda
1. The Challenge: Construction Complexity & Risk
2. The Solution: Information & Process Management
3. The Benefit: Reduced Risk, Improved Returns

23. Project risks can be reduced
Legal Claims
Security Efficiency

24. Project team benefits & reduced risk
• Easier communication and
collaboration between staff and
project team members
• Fewer redundant work efforts to
distribute information quickly and get
responses to information requests
• Reduced risk of project error due to
miscommunication or working from
wrong document versions
• Clearly articulated responsibilities
and action items in workflows
• Shorter ramp-up time

25. Project stakeholder benefits & reduced risk
• Reliable protection of profit margins
• Improved services and staff resourcing
efficiencies, creating capacity to attract
new clients
• Secure intellectual capital
• Reduced regulatory burden and risk of
non-compliance
• Reduced risk of claims and losses, with
complete project records and audit trails

26. Increased returns
Less time spent searching for documents
Fewer administrative man-hours
Faster critical responses to project
information requests

27. Increased returns:
66% less time spent searching for information
Search time for each document
6 minutes
- 66%
2 minutes

28. Increased returns:
40% faster responses to RFIs
Time spent waiting for requests for
information
10 days
- 40%
6 days

29. Increased returns:
80% less administrative hours needed
Time spent collecting, duplicating and
transmitting 1 complete project record
5 days
- 80%
1 day

30. Online collaboration brings measurable results
By streamlining project team communication and
collaboration, we can:
1. Positively affect efficiency to ensure on-time and on-budget completion.
2. Reduce and mitigate risk associated with project complexity, team
complexity, and information management.
3. Provide immediate value to a project by getting project teams working
together quickly and keeping them productive.

31. Thank you!
Shawn Pressley
VP of Project Management, Hill International
ShawnPressley@hillintl.com
Leigh Jasper
CEO, Aconex
ljasper@aconex.com