QCC is one of the leading providers of training solutions in India for management systems, process improvement, business improvement and auditing. QCC helps companies understand, implement and manage business systems and processes through its training solutions in its endeavor to equip your staff with the confidence and expertise they need to attain their goal.Our training solutions are built on innovative experimental methodologies with global delivery capacity. Our presenters (trainers) are auditors, business improvement specialists, consultants, industry experts as well as trainers who have been exposed to a wide range of companies and industries in India and overseas. They develop and deliver courses for both public & in-house training, thus bringing along firsthand experience and knowledge to the delegates.

1. Jr. Quality Assurer
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TRAINING PROGRAM
BY QUALITY CONTROL CERTIFICATION (QCC),
DELHI

2. QCC INTRODUCTION
• Working since 2008
• Dealing in ISO certification for ISO 9001, 14001, 20000, 27001, 13485, 50001 & OHSAS 18001
• Accredited under UASL, UK
• Leading training provider in India
• Implemented ISO systems in more than 1000 industries
• Trained more than 3800 professionals across the globe
• Certified more than 3200 clients in India & overseas
• Got UniqueWorld Record for ISO 29990:2010
• Our Presence- Bahrain, SaudiArabia, Iran, Malaysia, Qatar & South Korea
• OurClients- Government Sectors, MNC’s, 500 Fortune Organizations, Small & Middle scale companies
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3. COURSE OUTLINE
• InternalAuditor Course for ISO 9001 (QMS)
• About System Implementation in companies
• General Process Approach in companies & its OperativeActions
• TargetAllocation w.r.t. CycleTime,Work & Method Study
• Quality Checks (IMIR, LQCR & PDIR)
• 7 QCTools & Other Improvement Methods (Poka-Yoke, 7Wastes, 5S, PDCA, Kaizen, DOE, 4M, 5W1H, RCA,
WWA, CAPA)
• ISO System Implementation (Level 1, 2, 3, 4 documents)
• Conduct Internal QualityAudit (IQA)
• Conduct Management Review Meeting (MRM)
• HOWTO IMPLEMENT A SYSTEM AS PER ISO STANDARD INA COMPANY
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4. COMPLIANCE
• This course complies the requirements of ISO 29990:2010 Standard.
• ISO 29990:2010 is the First International Standard which is specially developed for Non Formal Education &
Training for Learning Service Providers.
• InternalAuditor Course
• Jr. Quality Assurer Course
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5. MARKET REQUIREMENTS
• Knowledge about system
• Knowledge ofWork & Method Study in industry.
• Awareness about Lean Management & Poke-yoke
• Knowledge about InternalAudit, 8D, 5W1H
• PDCA, 7QCTools, Root CauseAnalysis, Failure Mode
• Design of Experiments, 4M, Control of Non Conforming Product/Services
• Costing, InternalAuditor
• Control of Documents & Records
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6. ROOKIES CHALLANGES
• Less job opportunities
• No understanding:
• Industry System
• Industries Processes
• Improvement Methods
• QualityTools
• Quality Checks
• Root CauseAnalysis
• Problem Solving Analytical Skills
• Auditing Skills
• Implement & improvement of existing system
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7. WHAT IS POKA-YOKE
• Poka-Yoke was developed by Shigeo Shingo fromToyota Motors as a tool to achieve Zero Defects.
• The process of Zero Defects is also known as “Mistake Proofing” or “Fail-Safe”.
• By taking over repetitive tasks or actions that depend on vigilance or memory, Poka-Yoke can free workers’
time and mind to pursue more value added activities.
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8. POKA-YOKE
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1. RCO (REDUCE CHANCES
OF OCCURECE)
2. ICD (INCREASECHANCES
OF DETECTION)

9. EXAMPLES
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10. EXAMPLES
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11. EXAMPLES
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12. WHAT IS 5S
• 5S is a workplace organization technique
• It is a way to involve associates in the ownership of their workspace
• It helps create and maintain the efficiency and effectiveness of a work area
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13. THE FIVE S’S
• Sorting – separating the needed from the not-needed
• Simplifying – a place for everything and everything in its place, clean and ready to use
• Systematic Cleaning or Sweeping – cleaning for inspection
• Standardizing – developing common methods for consistency
• Sustaining – holding the gains and improving
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14. EXAMPLES
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15. EXAMPLES
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16. EXAMPLES
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17. WHAT IS 7 WASTES ?
• Those processes which directly do not create value for customers
• That are not necessary, and must be eliminated
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18. WHAT ARE 7 WASTES
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19. EXAMPLES
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20. EXAMPLES
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21. WHAT IS PDCA
• PDCA (plan-do-check-act, sometimes seen as plan-do-check-adjust) is a repetitive four-stage model for
continuous improvement in business process management.
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22. FOUR PHASES OF PDCA CYCLE
• Plan a change aimed at improvement
• Do – Carry out the change
• Check/Study the results
• Act -Adopt, adapt, or abandon
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23. PDCA CYCLE
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24. PDCA CYCLE
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25. WHAT IS 5W1H
• 5W1H (Who,What,Where,When,Why, How) is a method of asking questions about a process or a problem
taken up for improvement
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26. 5W1H
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27. WHAT IS INTERNAL AUDIT
• InternalAuditing is an independent, objective assurance and consulting activity designed to add value and
improve an organization's operations.
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28. INTERNAL AUDIT STEPS
• Initiation
• Preparation
• Conducting
• Reporting
• Completion
• Follow ups
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29. WHAT IS FISH BONE DIAGRAM ?
• Fishbone diagram, also called a Cause and Effect Diagram or Ishikawa Diagram, is a visualization tool for
categorizing the potential causes of a problem in order to identify its root causes.
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30. EXAMPLES
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31. EXAMPLES
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32. WHAT IS PARETO CHART ?
• The Pareto chart provides a graphic depiction of the Pareto principle, a theory maintaining that 80% of the
output in a given situation or system is produced by 20% of the input.
• The Pareto chart is one of the seven basic tools of quality control.
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33. EXAMPLES
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34. EXAMPLES
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35. HOW IWILL GET HELP ?
• Knowledge & implementation of improvement methods.
• Knowledge of establishing manual, procedures, quality instructions for quality management system
• Increased global marketability & enhance customer satisfaction
• Ensure quality assurance at each stage
• Internal auditor for ISO 9001 standard
• Make corrective & preventive actions to eliminate the cause of non conformities
• Knowledge of system & its implementation
• Certified lead internal auditor for ISO 9001 standard
• Implementation of improvements methods
• How to reduce costs
• Dynamic profile
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36. JOB OPPORTUNITIES
• Fabrication (JINDAL, EVEREST, INTERACT)
• Automobile (MERCEDES,AUDI, RENAULT, BMW, MARUTI SUZUKI,TATA, HERO, HONDA)
• Manufacturing (FEDERAL MOGUL, JBM, SRI RAM PISTONS, KRISHNA MARUTI)
• Equipment's (BOSCH, SAGE METALS)
• Welding
• Foundry, forging & casting
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37. ADDTHIS INFORMATION INYOUR CV’s
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InternalAuditor:-
• To plan & conduct the InternalAudit
• Knowledge of assessing the system
• To write theAudit Report
• To find potential cause of non-conformity
Jr. Quality Assurer:-
• Knowledge of PDCA, 5S, Poka-Yoke, Quality Checks, FIFO, LIFO, 4M, Kaizen, Corrective & Preventive Actions,
Fish Bone Diagram, Failure Mode Analysis, Lean Management

38. TOTAL PAYOUT
• There is no course in the market like Jr. QualityAssurer
• MarketAnalysis:-
• Cost of QualityTools =10,000
• Cost of QMS InternalAuditor =12,000
• Cost of PDCACycle =5,000
• Cost of 5S =7,000
• Cost of Kaizen =8,000
• Cost of Poka-Yoke =7,000
• Cost of 8D =7,000
• Corrective & Preventive Action =8,000
• Total Cost =66,000
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39. OUR OFFER
• Course duration- 07 days
• Each day includes- 08 hours
• Fee structure- 17,000/-
• Certificate of InternalAuditor for ISO
• Certificate for Jr. Quality Assurer
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40. EVALUATION PROCESS
• It will be a open book exam
• In the training part, we will take case studies, group discussion & small exercises. It is mandatory for students to
bring at-least 30% marks.
• After this, there will be a final exercise. It is mandatory for students to bring at-least 70% marks.
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41. AFTER COMPLETINGTHIS COURSE
• Trainees can write after their names like
• Mr. ABC (Internal Auditor) (Jr. Quality Assurer)
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THANKYOU…!