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Fuelling a Knowledge Based
Economy with Qtel Fibre
What Qtel is Doing
•   Qtel Fibre is laying the foundations for the knowledge-based economy,
    as we strive to build a broadband nation.

•   We are investing in the future of Qatar by replacing the existing copper
    network throughout the country with a new fibre optical network.

•   This will enable Qtel to deliver the fastest broadband services ever and
    will bring ultra-fast Internet access up to 100 Mbps and an amazing
    home TV experience.
What we
achieved so far
•   QR 600 Million Invested in the Qtel Fibre Project

•   Launch of state of the art customer products
     –   Over 100 Mbps high speed Internet
     –   Next Generation High Definition IPTV
     –   Voice over IP

•   Installations started in July 2011 more than 20,000 homes connected to date

•   Commercial launch on 22nd January 2012

    .... More than 2,500 active
    customers and increasing
    at a rate of 1,500 per week
A Phased Approach
to Development
           •   Roll-out is a phased approach

           •   100% coverage of all homes across Qatar

           •   Two visits to customers are required:
                – First visit includes the installation of
                  CPE and internal cabling
                – Second visit includes the service
                  activation
Challenges to
Manage and Develop
•   Network

•   IT development

•   Most customer homes set up for voice services. Re-wiring required across all homes
    to allow for High Speed Internet and IPTV

•   Enabling every connected home with Wi-Fi access

•   Customer experience – approx 3 hours to prepare homes for Fibre services for first
    visit. Second visit takes approx 60 minutes to activate services.

•   Customer communication – door knocking to get access to customer homes and
    managing roll-out expectations.
World Class Portfolio
•   Moving to the state of the art product portfolio
•   Best in class, service and product experience for our customers
•   Step change for TV services: High Definition TV, Video on Demand, Watch and
    Record, Pause/ rewind live TV.
In Conclusion
•   To date, we have installed Qtel Fibre in over 20,000 homes across Qatar, and we
    are currently making 1,500 new installations per week.

•   Customers in these homes are now being contacted by our teams in order to
    switch to Qtel Fibre.

•   In line with Qtel’s promise to keep competitive, we are offering a broad range of
    packages.

•   Enormous opportunity for customers and enterprises to build the knowledge-
    based economy, position Qatar as a technology hub, and move towards being
    one of the best connected nations in the world.

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7 QITCOM 2012 - Waleed Al Sayed (Next Gen Broadband)

  • 1. Fuelling a Knowledge Based Economy with Qtel Fibre
  • 2. What Qtel is Doing • Qtel Fibre is laying the foundations for the knowledge-based economy, as we strive to build a broadband nation. • We are investing in the future of Qatar by replacing the existing copper network throughout the country with a new fibre optical network. • This will enable Qtel to deliver the fastest broadband services ever and will bring ultra-fast Internet access up to 100 Mbps and an amazing home TV experience.
  • 3. What we achieved so far • QR 600 Million Invested in the Qtel Fibre Project • Launch of state of the art customer products – Over 100 Mbps high speed Internet – Next Generation High Definition IPTV – Voice over IP • Installations started in July 2011 more than 20,000 homes connected to date • Commercial launch on 22nd January 2012 .... More than 2,500 active customers and increasing at a rate of 1,500 per week
  • 4. A Phased Approach to Development • Roll-out is a phased approach • 100% coverage of all homes across Qatar • Two visits to customers are required: – First visit includes the installation of CPE and internal cabling – Second visit includes the service activation
  • 5. Challenges to Manage and Develop • Network • IT development • Most customer homes set up for voice services. Re-wiring required across all homes to allow for High Speed Internet and IPTV • Enabling every connected home with Wi-Fi access • Customer experience – approx 3 hours to prepare homes for Fibre services for first visit. Second visit takes approx 60 minutes to activate services. • Customer communication – door knocking to get access to customer homes and managing roll-out expectations.
  • 6. World Class Portfolio • Moving to the state of the art product portfolio • Best in class, service and product experience for our customers • Step change for TV services: High Definition TV, Video on Demand, Watch and Record, Pause/ rewind live TV.
  • 7. In Conclusion • To date, we have installed Qtel Fibre in over 20,000 homes across Qatar, and we are currently making 1,500 new installations per week. • Customers in these homes are now being contacted by our teams in order to switch to Qtel Fibre. • In line with Qtel’s promise to keep competitive, we are offering a broad range of packages. • Enormous opportunity for customers and enterprises to build the knowledge- based economy, position Qatar as a technology hub, and move towards being one of the best connected nations in the world.