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For a graphic recording of the
                        meeting conversation, refer to
                          Kathy Evans’ Panels 1-3 at
                         engagementforschools.org




Interview Report-Back
    March 21, 2012
Agenda


Welcome
Who is in the Room?
Public Engagement for Public Schools (PEPS) –
 What, Why, How
Interview Findings
Timeline
Discussion
Next Steps
Q&A
Agenda


Welcome
Who is in the Room?
Public Engagement for Public Schools (PEPS) –
 What, Why, How
Interview Findings
Timeline
Discussion
Next Steps
Q&A
Agenda
                                An overview of PEPS is
                                     available at
Welcome                       engagementforschools.org

Who is in the Room?
Public Engagement for Public Schools (PEPS) –
 What, Why, How
Interview Findings
Timeline
Discussion
Next Steps
Q&A
The Interview Questions
                                       PEPS interviewed over
                                       90 stakeholders, with
                                          the same set of
• Why do you do this work?                   questions.


• What is the value/benefit of a civic dialogue?

• What are the risks/dangers of a civic dialogue?

• How do you envision this dialogue happening?
   • Where do you see it being held?
   • Who should be there?
   • Do you know of any models?

• Who else should we talk to?
Agenda


Welcome
Who is in the Room?
Public Engagement for Public Schools (PEPS) –
 What, Why, How
Interview Findings
Timeline
Discussion
Next Steps
Q&A
Key Themes                       In the 90+ interviews,
                                         we heard common
                                              themes.


• SF is a world-class city, it should have world-class
  public schools.
• We need greater collaboration/alignment across
  education stakeholders.
• We need a neutral facilitator that everyone trusts to
  engage us.
• We risk building false hope for change and support
  (e.g., report on a shelf).
• We still have hope. We are committed to public
  schools. We are willing to try.
Why do you do this work?




  A representation of
interview responses to
   the first question.
What We Heard
Benefits                       Summary of common
                                           responses to
                                           “What is the
                                      value/benefit of a civic
                                            dialogue?”

•   Raise awareness about public education
•   Improve public perception of our public schools
•   Increase funding and support for our public schools
•   Improve collaboration, role clarification and
    alignment across education stakeholders
•   Increase civic engagement in our public schools
•   Build consensus and unity of purpose around a
    common vision
•   Attract/Retain families for our public schools
•   Increase support for families and children in SF
Risks                        Summary of common
                                         responses to
                                          “What is the
                                     risk/danger of a civic
                                           dialogue?”

•   Building false hopes for change and support
•   Another report on the shelf
•   No risk
•   The blame game
•   More polarization
•   Grandstanding
•   More conflicts among existing organizations
•   More negative feelings about SFUSD
•   No action/no impact
•   Uneven, limited participation
Barriers                            Although not
                                      specifically asked, many
                                      interviewees called out
                                        barriers to effective
                                              dialogue.

•   Ego/Conflicting political interests
•   Turf issues
•   Race and social class
•   Dialogue is complicated, emotional
•   Participation is not inclusive, too narrow
•   Some populations have time constraints
•   Lack of translation to reach non-English-speaking
    groups
•   Lack of confidence in process
•   Lack of interest
•   Lack of knowledge/Misinformation about public
    schools
•   Mistrust of the school system
Who should be included?

          •   Teachers                    • Business community
          •   Principals                  • CBO‟s
          •   Parents                     • City government
          •   Students                    • Neighborhood groups
                        • Not the usual suspects/The „real deal‟
                                  • The usual suspects
                    • Traditionally under-represented populations
                                • Adults without children
  It is clear a dialogue     • School-based organizations
 must include a diverse        • Faith-based community
set of stakeholders from
                           • Independent school community
  across San Francisco.
                                     • Foundations
Where should it take place?

            Meet people where they are
            (in communities/neutral spaces)
            •   Libraries
            •   Churches
            •   Schools
            •   Neighborhoods
            •   Workplaces
            •   House parties
                      “creative in both location and timing”
 Dialogue must meet
people in their comfort
zones, where they can
    have authentic
     conversation.
Envisioning the Process
                                        While many formats
                                       were suggested, small
                                       groups were by far the
Formats:                                most recommended.

Small groups leading up to a large conversation
Small conversations only
Big conversation only
Big conversation that branches into small groups
Technology-enabled
Ongoing dialogue groups; institutionalized
Envisioning the Process

Characteristics:
                                          Many formats were
                                       suggested; small groups
Set clear goals                          were by far the most
Based on building relationships         recommended format.
Focus on the positive
Provide strong, neutral facilitation
Inform with good data
Reflection               Participants reflected
                              on and shared their
                                response to the
                              interview findings.

What did you hear that surprised you?

What did you hear that confirms or
 matches your own assessment?

What did you hear that was encouraging?

Would you like to consider the findings in
 more depth?
Agenda


Welcome
Who is in the Room?
Public Engagement for Public Schools (PEPS) –
 What, Why, How
Interview Findings
Timeline
Discussion
Next Steps
Q&A
Draft Timeline



                          Develop
   Plan                                                  Plan & Engage
                       3-5 Statements

April - June            August – October                  November -


          PEPS proposes to spend the next 3 months planning and piloting:
         • the format of small group dialogues, which will each generate 3-5
            statements that capture the imagination and vision of the city.
        • the composition of small groups representing diverse stakeholders
     The small group statements will inform a larger stakeholder group that will
       define statements to frame a city-wide public engagement campaign.
Agenda


Welcome
Who is in the Room?
Public Engagement for Public Schools (PEPS) –
 What, Why, How
Interview Findings
Timeline
Discussion
Next Steps
Q&A
Moving to public engagement



What has been your experience of why
 conversations lead to inaction?


                           Participants shared
                         their responses in pairs.
Moving to public engagement




How can we together ensure this process
 leads to action?

                          Participants shared
                          their responses as a
                                 group.
Agenda


Welcome
Who is in the Room?
Public Engagement for Public Schools (PEPS) –
 What, Why, How
Interview Findings
Timeline
Discussion
Next Steps
Q&A
Next Steps
                             PEPS invited attendees
                               to join the process
                            through participation in
Commit to:                   planning, pilot groups
                                 or small groups

• Participate in planning (April – June)
• Sponsor/host pilot group
• Participate in small dialogue groups


 www.engagementforschools.org
Agenda


Welcome
Who is in the Room?
Public Engagement for Public Schools (PEPS) –
 What, Why, How
Interview Findings
Timeline
Discussion
Next Steps
Q&A

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Public Engagement Dialogue Report

  • 1. For a graphic recording of the meeting conversation, refer to Kathy Evans’ Panels 1-3 at engagementforschools.org Interview Report-Back March 21, 2012
  • 2. Agenda Welcome Who is in the Room? Public Engagement for Public Schools (PEPS) – What, Why, How Interview Findings Timeline Discussion Next Steps Q&A
  • 3. Agenda Welcome Who is in the Room? Public Engagement for Public Schools (PEPS) – What, Why, How Interview Findings Timeline Discussion Next Steps Q&A
  • 4. Agenda An overview of PEPS is available at Welcome engagementforschools.org Who is in the Room? Public Engagement for Public Schools (PEPS) – What, Why, How Interview Findings Timeline Discussion Next Steps Q&A
  • 5. The Interview Questions PEPS interviewed over 90 stakeholders, with the same set of • Why do you do this work? questions. • What is the value/benefit of a civic dialogue? • What are the risks/dangers of a civic dialogue? • How do you envision this dialogue happening? • Where do you see it being held? • Who should be there? • Do you know of any models? • Who else should we talk to?
  • 6. Agenda Welcome Who is in the Room? Public Engagement for Public Schools (PEPS) – What, Why, How Interview Findings Timeline Discussion Next Steps Q&A
  • 7. Key Themes In the 90+ interviews, we heard common themes. • SF is a world-class city, it should have world-class public schools. • We need greater collaboration/alignment across education stakeholders. • We need a neutral facilitator that everyone trusts to engage us. • We risk building false hope for change and support (e.g., report on a shelf). • We still have hope. We are committed to public schools. We are willing to try.
  • 8. Why do you do this work? A representation of interview responses to the first question.
  • 10. Benefits Summary of common responses to “What is the value/benefit of a civic dialogue?” • Raise awareness about public education • Improve public perception of our public schools • Increase funding and support for our public schools • Improve collaboration, role clarification and alignment across education stakeholders • Increase civic engagement in our public schools • Build consensus and unity of purpose around a common vision • Attract/Retain families for our public schools • Increase support for families and children in SF
  • 11. Risks Summary of common responses to “What is the risk/danger of a civic dialogue?” • Building false hopes for change and support • Another report on the shelf • No risk • The blame game • More polarization • Grandstanding • More conflicts among existing organizations • More negative feelings about SFUSD • No action/no impact • Uneven, limited participation
  • 12. Barriers Although not specifically asked, many interviewees called out barriers to effective dialogue. • Ego/Conflicting political interests • Turf issues • Race and social class • Dialogue is complicated, emotional • Participation is not inclusive, too narrow • Some populations have time constraints • Lack of translation to reach non-English-speaking groups • Lack of confidence in process • Lack of interest • Lack of knowledge/Misinformation about public schools • Mistrust of the school system
  • 13. Who should be included? • Teachers • Business community • Principals • CBO‟s • Parents • City government • Students • Neighborhood groups • Not the usual suspects/The „real deal‟ • The usual suspects • Traditionally under-represented populations • Adults without children It is clear a dialogue • School-based organizations must include a diverse • Faith-based community set of stakeholders from • Independent school community across San Francisco. • Foundations
  • 14. Where should it take place? Meet people where they are (in communities/neutral spaces) • Libraries • Churches • Schools • Neighborhoods • Workplaces • House parties “creative in both location and timing” Dialogue must meet people in their comfort zones, where they can have authentic conversation.
  • 15. Envisioning the Process While many formats were suggested, small groups were by far the Formats: most recommended. Small groups leading up to a large conversation Small conversations only Big conversation only Big conversation that branches into small groups Technology-enabled Ongoing dialogue groups; institutionalized
  • 16. Envisioning the Process Characteristics: Many formats were suggested; small groups Set clear goals were by far the most Based on building relationships recommended format. Focus on the positive Provide strong, neutral facilitation Inform with good data
  • 17. Reflection Participants reflected on and shared their response to the interview findings. What did you hear that surprised you? What did you hear that confirms or matches your own assessment? What did you hear that was encouraging? Would you like to consider the findings in more depth?
  • 18. Agenda Welcome Who is in the Room? Public Engagement for Public Schools (PEPS) – What, Why, How Interview Findings Timeline Discussion Next Steps Q&A
  • 19. Draft Timeline Develop Plan Plan & Engage 3-5 Statements April - June August – October November - PEPS proposes to spend the next 3 months planning and piloting: • the format of small group dialogues, which will each generate 3-5 statements that capture the imagination and vision of the city. • the composition of small groups representing diverse stakeholders The small group statements will inform a larger stakeholder group that will define statements to frame a city-wide public engagement campaign.
  • 20. Agenda Welcome Who is in the Room? Public Engagement for Public Schools (PEPS) – What, Why, How Interview Findings Timeline Discussion Next Steps Q&A
  • 21. Moving to public engagement What has been your experience of why conversations lead to inaction? Participants shared their responses in pairs.
  • 22. Moving to public engagement How can we together ensure this process leads to action? Participants shared their responses as a group.
  • 23. Agenda Welcome Who is in the Room? Public Engagement for Public Schools (PEPS) – What, Why, How Interview Findings Timeline Discussion Next Steps Q&A
  • 24. Next Steps PEPS invited attendees to join the process through participation in Commit to: planning, pilot groups or small groups • Participate in planning (April – June) • Sponsor/host pilot group • Participate in small dialogue groups www.engagementforschools.org
  • 25. Agenda Welcome Who is in the Room? Public Engagement for Public Schools (PEPS) – What, Why, How Interview Findings Timeline Discussion Next Steps Q&A

Editor's Notes

  1. Luis, Diane, Marian
  2. Dawn