Ultimate guide in choosing the right assessment for your Organization
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In most organizations, personnel costs are among the largest budget line items. Given the challenges facing organizations today, they need their employees aligned and working together at the highest levels of performance. in this webinar you will learn: 1. All about assessments, why use it, different types and their common applications 2. FAQ in choosing the right assessment 3. Benefits of assessments (what's the ROI?) And more… make sure to visit our site and join our exciting and upcoming webinars. http://www.profiles.com.sg/upcoming-events.php
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Ultimate guide in choosing the right assessment for your Organization
- 1. EXECUTIVE S GUIDE How to choose the right assessment for your organization. #AssessmentGuide!
- 2. Have you ever hired someone who ! looks good on paper…. ! ! ?! BUT END UP AS A DISAPPOINTMENT!!
- 3. Are you doing the right investment in training and development of your people?!
- 4. Would you like your new hires to perform productively and attain goals at the ! shortest possible time ?!
- 5. IS YOUR LEADERSHIP PIPELINE STRONGER or WEAKER THAN YOUR BIGGEST COMPETITORS?! !
- 6. Is your competition beating you ? to the ! top talents!
- 7. ARE YOU EVER TIRED OF NOT SEEING AND NOT KNOWING THE RETURN ON INVESTMENT IN HR!
- 8. H i! i’m! ! LIA NN ! M oderator !
- 9. THE EXECUTIVE S GUIDE How to choose the right assessment for your organization. ! #AssessmentGuide!
- 10. HOUSEKEEPING!
- 11. Using Attendee Interface ü Expand & collapse your Panel ü View and select your audio ü Submit a ques:on or comment via Chat ü Manage your own mu:ng ü Share and manage your webcam
- 12. ! HEINTJIE SANTOS! ! Assessment Solution Expert | Country Director, Singapore! Connect with me! Heintjie.Santos@profiles.com.sg!
- 14. 1 § Why do organizations need assessments?! § Different Types of Assessments! § Common Application!
- 15. 2 10 Essential Questions to ask for selecting the right Assessment
- 16. ü Benefits of Assessments?! ü What's the ROI! ü Surprise….Give Away!! 3
- 17. All about assessments…! 10 Key Questions to ask in choosing assessment 1 2 3
- 18. POLLS > >
- 19. Have you ever used Assessments ?!
- 20. Consistent execution of strategy Speed, flexibility, Excellence in adaptability to change execution Global economic Risk management performance Challenges Facing CEOs Improving Sustained and steady productivity top-‐line growth Business confidence Customer loyalty/ retention Profit growth
- 21. PERSONNEL COSTS ARE AMONG THE LARGEST BUDGET LINE ITEMS!
- 22. And yet……! ! Every day businesses hire and deploy employees with little or no thought
- 23. to helping managers understand how these employees work and whether they are a good fit.!
- 24. Employees have a tendency to embellish their qualifications
- 25. Shocking H R Statistics: ! FALSE IN FORMATION…! 53% of all job applications contain inaccurate information.! ! 49% of managers caught a ! job applicant fabricating resume.! ! 34% of all application forms contains lies.!
- 26. “63% of all hiring decisions are made during the first 4.3 minutes of an interview.”!
- 27. “Instinctive” Hiring Decisions GUT FEEL!
- 28. Shocking HR Statistics: BAD HIRES… ! average cost of a bad hiring decision can equal ! 30% of the first year’s earnings!!
- 29. ocking HR Statistics: Sh TURN OVER…! ! costs of replacement….! ! ! Senior Executive! Mid-Level Employee! S$260,000 Salaried Employee! S$52,000 S$11,000
- 30. Chances are good that up to 66% of your company s hiring decisions will prove to be mistakes in the first twelve months.! -Peter Drucker!
- 31. THINK OF THE COST OF YOUR LAST HIRE…!
- 32. Aside from salary and benefits…! there’s the cost of advertising for the job, the investment in training and…..! the price of getting a new worker up to speed.!
- 33. ! An organization wouldn’t spend $40,000, $50,000, or more on a piece of equipment …! without a careful understanding of what the equipment can do, a rigorous selection process, proper training, documentation, guarantees, and warrantees.
- 34. ATORS ! What if… OPER GUIDE! employees came with David Ch eng! INSTRUCTION MANUAL?!
- 35. Managers has a tendency to filter and scrub employee performance.
- 37. ALFRED GOH! ! Graduate Student!
- 38. Graduated top of his MBA class...! ! ! ted it while wor king fulltime. Comple isor was threate ned he can be Superv replaced.! Shut down all his ideas …! he called it quits!
- 39. And this is about ….!
- 40. WENDY LEE! ! Sales Manager!
- 41. Top Performing Salesperson for the past 4 years...! ! Denied of a promotion twice.! ! Bump to her last week , having Laksa with the CEO of her previous company’s biggest competitor!!
- 42. ALFRED GOH WENDY LEE
- 45. DO YOU really KNOW YOUR PEOPLE?
- 46. This is what YOU SEE! PEOPLE are like …
- 47. Real side of PEOPLE
- 48. Education, Experience and Skills! Thinking Style, Learning Index, Reasoning Ability! Personality and Behaviors! Interest and Motivations! ! !
- 49. 10% Good But,! Limited Information! 90% Essence of the Total Person!
- 50. SO WHY DO ORGANIZATIONS NEED ASSESSMENTS?!
- 51. 1. Employees have a tendency to embellish their qualifications.! 2. Hiring Mistake is Costly! 3. Managers tendency to “filter and 5 reasons scrub” employee performance ! 4. Expensive Turnover Cost ! 5. People are just plain difficult to read!
- 52. VALID ASSESSMENTS ! REVEAL CONSISTENT, ! IN-DEPTH, AND OBJECTIVE INFORMATION ABOUT EMPLOYEES!
- 53. DIFFERENT TYPES OF ASSESSMENTS!
- 54. § Achievement! § Ability test! § Proficiency tests! § Interest measures! § Skills test ! § Personality! § Knowledge! § Behavior! Hard Skills! JOB Soft Skills! MATCHING ! Performance ! § 180/360 degree feedback!
- 55. ü Cognitive Abilities ü Thinking Style JOB ü Learning Index MATCHING ! ü Reasoning Ability ü Personality and Behavioral Traits ü Occupational Interest & Motivations Compared against !
- 56. COMMON APPLICATIONS OF ASSESSMENTS! 1. Hiring and Selection 6. Strategic 2. On-Boarding Workforce Planning EMPLOYEE LIFE CYCLE! 5. Succession 3. Performance Planning Management 4. Leadership and Manager Development
- 57. § Why do organizations 1 need assessments?! § Different Types of Assessments! § Common Applications of Assessments!
- 58. All about assessments…! 10 Key Questions to ask in choosing assessment 1 2 3
- 59. 10 Essential Questions for selecting the right Assessment
- 60. Q1 What is the purpose of the specific assessment tool how will it help us accomplish the objectives of our assessment program?
- 61. How does the assessment help us understand the whole-person Q2
- 62. CAUTION!! “ Do not rely too much on any one test to make decisions. Use the whole-person approach to assessment. United States Department of Labor ” http://www.onetcenter.org/guides.html
- 63. DID YOU KNOW?!
- 64. 100% % OF HIRING SUCCESS ! 90% 80% 75% 70% 66% 60% 54% 50% 40% 38% 30% 26% 20% 14% 10% Interview! Reference Personality Test! Abilities Test! Occupational Job Matching! 0% check! Interest!
- 65. Utilize All Your Resources TO INCREASE HIRING SUCCESS ! 75% up to
- 66. Measure! ! “The TOTAL PERSON”!
- 67. Is the assessment instrument unbiased and fair to all groups who will be assessed and…! Is it appropriate for our target population?! ! Q3
- 68. VALID ! for our specific purpose?! Q4 Is the assessment procedure and instrument………. Q5 RELIABLE ! for our use? !
- 69. WHAT IS A GOOD VALIDITY SCORE? r = validity coefficient 0.10 1 Low validity Perfect Relationship on What it Unlikely be useful Claims to Measure
- 70. Validity coefficient Interpretation ! value ! Above .35! Every beneficial ! .21 - .35 ! Likely to be useful! .11 - .20 ! Depends on circumstances ! below .70 ! Unlikely be ! useful!
- 71. WHAT IS A GOOD RELIABILITY SCORE? r = reliability coefficient 0.10 1 Low reliability Perfect Reliability
- 72. Reliability Interpretation ! coefficient value ! .90 and up! Excellent ! .80 - .89 ! Good! .70 - .79 ! Adequate ! below .70 ! may have limited ! applicability !
- 74. Is there understandable and comprehensive! Q6 DOCUMENTATION ! available for the assessment instrument?!
- 75. Is the data from the assessment instrument Q7 secure ?!
- 76. Q8 For Administrators?! Is training and support provided………. Q9 For score interpretation !
- 77. Is the report of the assessment Q10 simple enough for managers to interpret or A Certified Professional Required?!
- 78. Made for Business! Assessment reports should be written in simple and straightforward business language.! Actionable No No Special reports Psychobabble! Certification
- 79. 2 10 Essential Questions to ask for selecting the right Assessment
- 80. QUESTIONS?
- 81. All about assessments…! 10 Key Questions to ask in choosing assessment 1 2 3
- 82. ü Benefits of Assessments?! ü What's the ROI! ü Surprise….Give Away!! 3
- 84. Organizations using assessments saw, on average: 28% 28% 2X 64% 10X
- 85. Organizations with critical roles ! identified has...! ! 2x CUSTOMER RETENTION! 3x CUSTOMER SATISFACTION !
- 86. BEST-IN-CLASS COMPANIES ARE ! 2X! ! more likely to provide managers with access to relevant TALENT DATA compared to laggard companies
- 87. ü Selecting people most likely to succeed in a job ü Accelerate onboarding ü Clone and retain top performers ü Target areas for development ü Identify and lead hi-potentials ü Enabling strategic workforce management and succession planning ! BENEFITS OF ASSESSMENT?! !
- 88. ORGANIZATIONS CAN REALIZE OVER A 10X ROI!
- 89. REDUCE! § EMPLOYEE ABSENTEEISM! § EMPLOYEE TURNOVER! § FREQUENCY AND COST OF THEFT! § WORKFORCE CONFLICT!
- 90. ASE T HIS NCRE ! I IMPROVE AND INCREASE! ! ü Sales performance and customer loyalty! ü Job satisfaction! ü Employee engagement ! ü Alignment and communication between managers and employees! ü Overall workforce capability, productivity, and agility! SAVE THIS
- 91. All about assessments…! 10 Key Questions to ask in choosing assessment 1 2 3
- 92. If your organizations is like most, your most valuable assets are your people. You invest a lot in them, and they give a lot back. They’re the company’s public face, the lifeblood. Of course, you need to know them… but that is easier said than done. !
- 93. “ Put the right person in the right job, train and motivate them, give them an opportunity for advancement, and your company will grow and prosper ” J.W. Marriott
- 94. ! HEINTJIE SANTOS! ! Assessment Solution Expert | Country Director, Singapore! Connect with me! Heintjie.Santos@profiles.com.sg! THANK YOU > >
- 95. Hi! i’m back!! ! L IA NN ! M oderator !
- 96. QUESTIONS?
- 97. imagine great people ™ Profiles International is the world leader in selecting and developing high-performance workforces through innovative human resource management solutions and a comprehensive suite of employment assessments that help companies gain a competitive advantage by selecting, hiring, retaining and developing great talent. ! ! The GLOBAL LEADER in Employee Assessment Solutions
- 98. 50,000,000 MILLION USERS! 45,000 CLIENTS! 122 COUNTRIES! 33 LANGUAGES!
- 99. Clients we serve! www.profiles.com.sg! ©2012 Profiles International, Inc. All rights reserved.!
- 100. us for our next upcoming Join WEBINAR! Click HERE to register! EXECUTIVE S GUIDE Strategic Workforce ! Planning!
- 101. As a gift for all the attendees of today’s webinar ! Experience a Profiles Assessment: ! 100% Risk Free! Let us show you firsthand how our Assessments can benefit your company.! CLICK HERE to get started or give us a call at +65 65717031
- 102. Easy 3 Step Process! Select a department with at least 3 same positions or! 1 Select a sales team that has at least 3 sales reps.! ! ! Profiles will complete a complimentary sales performance analysis or ..! 2 Build a proprietary high performance model (benchmark) for a department in your company! ! ! Profiles will demonstrate how our assessments can 3 resolve personnel issues based on real results from your organization.! CLICK HERE to get started or give us a call at +65 65717031
- 103. Sources! 18 Conference Board! ! 23-25 CareerBuilder.com Survey (2008), Gurtin vs. Nurse Connection, et. Al. (2002), Human Resources Management (2008), Recruiting Times, Society of Human Resources Management (2003), Two Wrongs May Mean No Rights, by Barbara Kat Repa, Nolo.com, (2001), U.S. Department of Labor, Wall Street Journal (2003). ! ! 28 Corporate Leadership Council, Literature Review, Employee Selection Tests Catalog #070-198-213, Washington, DC, March 1998, p.2. ! ! 54-55 Professor Mike Smith, University of Manchester, August 1994,John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90; Robert P. Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University s School of Business.! ! 58 http://www.onetcenter.org/guides.html ! ! 56-72 Testing and Assessment: An Employer's Guide to Good Practices. The U.S. Department of Labor (DOL) ; Society for Industrial and Organizational Psychology, Inc. 1987. Principles for the Validation and Use of Personnel Selection Procedures (3rd edition). College Park, MD: Author.! ! 74-77 Aberdeen Human Capital Management Trends 2012 : Managing Talent to Lead Organizational Growth, Lombardi and Laurano January (2012)! ! IMAGES : ! !sxc.hu, istockphoto, flicker ! ! IMAGE CREDITS : !22 Smartcycles.com, 70 Techcn.com.cn, 82 Articles.boston.com, ! ! ! !86 blitzbusinesssuccess.com!
- 104. ! ! Contact Us! Contact Us! ! ! Profiles Assessment Asia (Pte.) Limited! An Authorized Strategic Business Partner of Profiles International ! Profiles Assessment Asia (Pte.) Limited! ! 14 , Robinson Road, #08-01A, Far East Finance,! International An Authorized Strategic Business Partner of Profiles ! ! Singapore 048545! ! Email: info@profiles.com.sg ! 14 , Robinson Road, #08-01A, Far East Finance,! Telephone: 65717031! Singapore 048545! Fax: 63334636! Email: info@profiles.com.sg ! ! Telephone: 65717031! Fax: 63334636! www.profiles.com.sg ! Website: ! ! Website: http://www.profiles.com.sg! ! ! ! ! ! Share , Connect and Follow Us ! ! ! ! www.profiles.com.sg! ! ! ©2012 Profiles International, Inc. All rights reserved.! ©2012 Profiles International, Inc. All rights reserved.! !