One of the most difficult aspects of leadership is trying to help a team member with a weakness when you don’t think they “get it”. They either don’t know they have that particular weakness, or they don’t know how bad it is. This webinar will help break up the tension by helping your team strengthen their Emotional Intelligence through Self-Awareness.

1. Emotional
Intelligence
Getting a clue
a presentation brought to you by:
Dr. Greg Stewart

2. Greg Stewart, PhD, LPC
Greg holds a BA in Organizational Leadership and a
PhD in Counseling. His dissertation was The
Relationship of Emotional Intelligence with Job
Satisfaction and Organizational Commitment. He
is a certified Bar-On Eq-I administrator and is also
certified with DDI (Development Dimensions
International) in the building of competency
models for organizations. He has deep insight into
SVP problem-solving and employee motivation and is a
Enterprise Solutions Sales
phenomenal speaker and blogger of management
and leadership.
®
imagine great people
1
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3. EI over IQ?
• 34 percent of hiring managers said they are placing
greater emphasis on emotional intelligence when
hiring and promoting employees post-recession
• 71 percent said they value emotional intelligence in
an employee more than IQ
• 59 percent of employers would not hire someone who
has a high IQ but low EI
• 75 percent are more likely to promote an employee
with a high EI over one with a high IQ
2
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4. Gardner’s Multiple Intelligences
• Logical-Mathematical
• Visual-Spatial
• Bodily-Kinesthetic
• Linguistic
• Musical
• Intrapersonal
• Interpersonal
3
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5. Diverse Base of Marquee Customers
Financial Services Retail & Consumer Travel & Hospitality Education & Government
Technology Healthcare Energy & Utilities Business Services
Customer Highlights
• 11,000 + active customers
• Represented in nearly 130 countries
4
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6. Creating Value for Clients
We support our clients through the full employee
life-cycle, helping them identify the best people for their
jobs and then developing them to their fullest potential.
5
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©2012 Profiles International, Inc. All rights reserved.

7. Talent Management 101
A Job Manager Leader
• PIP • Skill Expert • Mission, Vision,
• Well-placed • Productivity Mgr Values
• IDP • Objectives / Goals • Strategy
• Critical Thought
EMOTIONAL INTELLIGENCE
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8. Emotional Intelligence: Goleman’s Model
• Self-Awareness
• Self-Management
• Other’s Awareness
• Other’s Management (Social Intelligence)
Graph By Slark
7 http://www.flickr.com/photos/slark/356609304/sizes/m/in/photostream/
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9. Emotional Intelligence: Goleman’s Model
• SELF-AWARENESS
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10. True, Objective Knowledge of Self
• Self-Regard: • Self-Efficacy:
The ability to accept One's belief in one's
one’s perceived positive ability to succeed in
and negative aspects as specific situations.
well as one’s limitations
and possibilities.
9
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2

11. The Source of the Working Self
Resumé
Competencies
Attributes
& Skills
10
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12. The Source of the Working Self
Resumé
Competencies
Attributes
& Skills
11
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©2012 Profiles International, Inc. All rights reserved.

13. So, What’s the Issue?
• There is WHAT we do, and then there is HOW we
affect people when we do what we do.
• In both the WHAT and the HOW, we all have
strengths and weaknesses.
– Are we aware of how to describe them?
– Are we aware of their intensity?
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14. The Johari Window
13
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15. Just Tell It Like It Is?
• No, because of the negative emotional impact.
• The negative emotional impact is a direct result of
either low EI on the speaker’s part or on the
hearer’s part.
• We can avoid “truth-telling” because of the impact
on productivity and the organization overall.
14
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©2012 Profiles International, Inc. All rights reserved.

16. Organizational Keys To Build Self-Awareness
• Peformance Management, not just Performance
Evaluations
• PROACTIVE teachability, not reactive
• Objective, valid, individual assessments
• 180 degree, or 360 degree evaluations
15
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©2012 Profiles International, Inc. All rights reserved.

17. EI over IQ?
• 34 percent of hiring managers said they are placing
greater emphasis on emotional intelligence when
hiring and promoting employees post-recession
• 71 percent said they value emotional intelligence in
an employee more than IQ
• 59 percent of employers would not hire someone who
has a high IQ but low EI
• 75 percent are more likely to promote an employee
with a high EI over one with a high IQ
16
www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.

18. Questions?

19. www.profilesinternational.com
©2012 Profiles International, Inc. All rights reserved.

20. Contact Us
Profiles Assessment Asia (Pte.) Limited
An Authorized Strategic Business Partner of Profiles International
14 , Robinson Road, #08-01A, Far East Finance,
Singapore 048545
Email: info@profiles.com.sg
Telephone: 65717031
Fax: 63334636
Website: http://www.profiles.com.sg
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