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Aligning Sales and
Leadership for Success in
       Your Organization
  Al Rainaldi, Executive Vice President &
                       Chief Sales Officer
Diverse Base of Marquee
                                                       Customers
    Financial Services          Retail & Consumer            Travel & Hospitality   Education & Government




       Technology                  Healthcare                 Energy & Utilities      Business Services




Customer Highlights
•    Global employee assessment solutions company
•    Full range of instruments to select, evaluate and develop sales people
•    Exceptional science, web-based delivery technology and client service
•    Assessments used in over 120 countries worldwide
•    In business for over 20 years
•    Proud to work with exceptional clients



                                                                                                             2
Why  We’re  Here Today…

Introduce you to a
• Proven
• Time efficient
• Economical
• Objective process that will:
Dramatically increase the productivity of your
sales  teams…




                                                 3
Where Do We Start?

• It all starts with Sales Management and their
  knowledge and relationships with their sales
  teams.




                                                  4
Sales Management Is A Tough Job


        “Nearly  60% of frontline sales
        managers underperform during their
        first two years and more than 50%
        would rather not manage people.”

        -­‐ Corporate Executive Board




                                             5
Why?

• Difficulty in identifying sales managers with the
  capability and interest to excel
• Lack of clarity of their  teams’  goals  and  roles
• Failure to understand the salespeople they
  manage
• Not understanding themselves and how they
  impact their people
• Assuming sales managers know how or when to
  coach
• Too much administrative work to give sales
  managers adequate time to develop their people

                                                        6
So how can we help you?

…make  sustainable  changes  to  increase the
productivity of your sales teams without adding
additional sales  people….




                                                  7
Let’s  look  at  what’s  possible…




I’d  like  to  thank  Profiles  International  for  their  excellent  work  on  the  case  
study we have been using with the Lens Care Group. These are the forty-five
sales representatives who took a product line from $80,000/month (or a million
a year) to $1 million a month in six months. They projected $7 million the first
year and ended up at $10.5 million.




                                                                                              8
Six Major Contributors

• Identify sales managers with the capability and
  interest to excel
• Clarify their teams’  goals  and  roles
• Provide necessary information to understand the
  salespeople they manage
• Understand how and where they impact their
  people
• Eliminate the need to assume sales managers
  know how or when to coach
• Reduce administrative work so sales managers
  adequate time to develop their people

                                                    9
The Process




              10
Profiles Sales CheckPoint™




                             11
The 7 Universal Sales Competencies
  and their 19 Skill Sets are listed below
1. Entrepreneurial Approach                     5. Manages Selling Process
    • Reflects entrepreneurial attitude             •  Understands  client-centric selling
    • Time optimization                             •  Establishes rapport
    • Sets effective goals                          •  Identifies  prospect's  needs
                                                    •  Counsels  prospect
2. Understands the Prospect
    •  Recognizes  buyer  behavior              6. Closes the Sale
    •  Understands  the  purchasing                 •  Explores  prospect's  options
       process                                      •  Presents  ideal  solution
                                                    •  Overcomes  objections
3. Develops Appropriate Solutions                   •  Closes  effectively
    •  Uses  feature  and  benefit  solutions
    •  Knowledge  of  products                  7. Manages Sales Relationships
                                                    •  Secures  the  relationship
4. Prospects Proactively                            •  Develops  the  relationship
    •  Identifies  prospects
    •  Gets  appointments

                                                                                             12
Feedback is reported in the
               following eight sections:


•   Executive Competency Overview
•   Skill Set Summary
•   Critical Skills Alignment Summary
•   Executive Summary
•   Skill Set Analysis
•   Survey Summary of the 79 Items
•   Survey Comments
•   Development Overview


                                           13
Profiles Sales CheckPoint™

• Precisely targets
  developmental needs

• Enables more effective
  coaching and
  communication

• Aligns sales priorities

• Improves productivity and
  retention




                                                         14
Critical Skills Alignment




                            15
Profiles Sales CheckPoint™

Your Action Plan
You cannot risk leaving your sales development to chance; planning is essential. How many
times have you stated to yourself or others your intentions to act but fall back into old
habits? Successful sales people follow through on development plans when the development
need is directly linked to a sales challenge or pain point. The most significant development
opportunities take place on the job and are totally under your control.

People tend to play to their strengths – choosing to utilize one sales skill over another due to
their personal proficiencies. They have the knowledge and experience to use certain skills in
almost  any  situation.  If  you  don’t  favor  or  simply  lack  proficiency  with  a  sales  skill  that  is  
deemed important to being successful, there are two steps you can take immediately.
                                                                             Development Summary Overview
1.    First, if you know what to do differently to improve a skill or behavior, do it!
2.    Second, create an Action Plan. Your plan need not be complex. section reviews the average ratings for each Skill Set. Both ratings for you and your Sales Manager are shown. In this
                                                                   This Most often, your best
      course of action for personal and professional growth and development is obvious and Skill Sets based on the average ratings and where they fall in relation to the Favorable Zone.
                                                                   section we have grouped the
      easy to recognize.
                                                              The results for each Skill Set are sorted and grouped together based on whether you and your Sales Manager identified them
The results from the Sales CheckPoint you recently completed identified the following grouping, scores are sorted by the average scores of your Sales Manager. Here is how your results
                                                              as critical. Within each
Development Opportunities, although there might be others thatare grouped: as you go
                                                               are identified
through this process.                                             • Mutually Selected Strengths – The Skill Sets shown here are those which both you and your Sales Manager rated in
•    Identifies prospects – Recognizes the characteristics of ideal prospects and focuses These are clearly strengths that should be emphasized, but they should not be glossed over as there
                                                                      the Favorable Zone. time
     and activities on those with the highest probability of becoming is always room for improvement. Discussions should focus on how to use these strengths to help develop those areas
                                                                       good clients.
                                                                      that may need improvement.
•    Uses feature and benefit solutions – Develops and offers solutions by communicating
                                                                  •
     product characteristics and identifying how those characteristicsSelected Strengths of Sales Manager – These Skill Sets are those where the average scores of your Sales Manager
                                                                       will satisfy the
     prospect's needs.                                                were in the Favorable Zone. There should be open communication between you both to determine reasons for the
                                                                      differences between these ratings. It is important to align your expectations with those of your Sales Manager regarding
•    Secures the relationship – Stays in front of client and prospect's needs and establishes
                                                                      these Skill Sets.
     opportunities to generate contacts and do more business with them.
                                                                  • Selected Strengths of Sally – You rated these Skill Sets in the Favorable Zone, but your Sales Manager did not agree.
                                                                      Meet with your Sales Manager to help you understand why some of your behaviors were found wanting. Work together
                                                                      to align your expectations with regard to these Skill Sets.
                                                                             •   Areas for Development – Obvious opportunities for development are the Skill Sets that neither of you rated in the
                                                                                 Favorable Zone. Training should be considered to help you become more effective in your sales activity. Pay particular
                                                                                 attention to those Skill Sets identified as critical by either you or your Sales Manager.
                                                                                                                                                                                                          16
Four to Six Months Later

• Have we moved the needle?




                                         17
Then and Now




               18
19
20
21
22
23
24
Q&A




      25
What’s  next?

Let us give you the risk-free opportunity to see for
yourself how the Profiles Sales CheckPoint can
dramatically increase your sales

Contact:
                                Kris Barlow
                 Vice President, Profiles Sales Solutions
                      kris.barlow@profilesmail.com
                          (254) 751-1644 ext. 239

Connect with us!
www.facebook.com/profilesinternational
www.twitter.com/Profilesintl
http://info.profilesinternational.com
                                                                 26
Thank You For Attending


      Aligning Sales and
Leadership for Success in
       Your Organization
  Al Rainaldi, Executive Vice President &
                       Chief Sales Officer
Contact Us

           Profiles Assessment Asia (Pte.) Limited
                    An Authorized Strategic Business Partner of Profiles International


14 , Robinson Road, #08-01A, Far East Finance,
Singapore 048545
Email: info@profiles.com.sg
Telephone: 65717031
Fax: 63334636

Website: http://www.profiles.com.sg



                                                                     Share , Connect and Follow Us 


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Aligning Sales and Leadership

  • 1. Aligning Sales and Leadership for Success in Your Organization Al Rainaldi, Executive Vice President & Chief Sales Officer
  • 2. Diverse Base of Marquee Customers Financial Services Retail & Consumer Travel & Hospitality Education & Government Technology Healthcare Energy & Utilities Business Services Customer Highlights • Global employee assessment solutions company • Full range of instruments to select, evaluate and develop sales people • Exceptional science, web-based delivery technology and client service • Assessments used in over 120 countries worldwide • In business for over 20 years • Proud to work with exceptional clients 2
  • 3. Why  We’re  Here Today… Introduce you to a • Proven • Time efficient • Economical • Objective process that will: Dramatically increase the productivity of your sales  teams… 3
  • 4. Where Do We Start? • It all starts with Sales Management and their knowledge and relationships with their sales teams. 4
  • 5. Sales Management Is A Tough Job “Nearly  60% of frontline sales managers underperform during their first two years and more than 50% would rather not manage people.” -­‐ Corporate Executive Board 5
  • 6. Why? • Difficulty in identifying sales managers with the capability and interest to excel • Lack of clarity of their  teams’  goals  and  roles • Failure to understand the salespeople they manage • Not understanding themselves and how they impact their people • Assuming sales managers know how or when to coach • Too much administrative work to give sales managers adequate time to develop their people 6
  • 7. So how can we help you? …make  sustainable  changes  to  increase the productivity of your sales teams without adding additional sales  people…. 7
  • 8. Let’s  look  at  what’s  possible… I’d  like  to  thank  Profiles  International  for  their  excellent  work  on  the  case   study we have been using with the Lens Care Group. These are the forty-five sales representatives who took a product line from $80,000/month (or a million a year) to $1 million a month in six months. They projected $7 million the first year and ended up at $10.5 million. 8
  • 9. Six Major Contributors • Identify sales managers with the capability and interest to excel • Clarify their teams’  goals  and  roles • Provide necessary information to understand the salespeople they manage • Understand how and where they impact their people • Eliminate the need to assume sales managers know how or when to coach • Reduce administrative work so sales managers adequate time to develop their people 9
  • 12. The 7 Universal Sales Competencies and their 19 Skill Sets are listed below 1. Entrepreneurial Approach 5. Manages Selling Process • Reflects entrepreneurial attitude •  Understands  client-centric selling • Time optimization •  Establishes rapport • Sets effective goals •  Identifies  prospect's  needs •  Counsels  prospect 2. Understands the Prospect •  Recognizes  buyer  behavior 6. Closes the Sale •  Understands  the  purchasing   •  Explores  prospect's  options process •  Presents  ideal  solution •  Overcomes  objections 3. Develops Appropriate Solutions •  Closes  effectively •  Uses  feature  and  benefit  solutions •  Knowledge  of  products 7. Manages Sales Relationships •  Secures  the  relationship 4. Prospects Proactively •  Develops  the  relationship •  Identifies  prospects •  Gets  appointments 12
  • 13. Feedback is reported in the following eight sections: • Executive Competency Overview • Skill Set Summary • Critical Skills Alignment Summary • Executive Summary • Skill Set Analysis • Survey Summary of the 79 Items • Survey Comments • Development Overview 13
  • 14. Profiles Sales CheckPoint™ • Precisely targets developmental needs • Enables more effective coaching and communication • Aligns sales priorities • Improves productivity and retention 14
  • 16. Profiles Sales CheckPoint™ Your Action Plan You cannot risk leaving your sales development to chance; planning is essential. How many times have you stated to yourself or others your intentions to act but fall back into old habits? Successful sales people follow through on development plans when the development need is directly linked to a sales challenge or pain point. The most significant development opportunities take place on the job and are totally under your control. People tend to play to their strengths – choosing to utilize one sales skill over another due to their personal proficiencies. They have the knowledge and experience to use certain skills in almost  any  situation.  If  you  don’t  favor  or  simply  lack  proficiency  with  a  sales  skill  that  is   deemed important to being successful, there are two steps you can take immediately. Development Summary Overview 1. First, if you know what to do differently to improve a skill or behavior, do it! 2. Second, create an Action Plan. Your plan need not be complex. section reviews the average ratings for each Skill Set. Both ratings for you and your Sales Manager are shown. In this This Most often, your best course of action for personal and professional growth and development is obvious and Skill Sets based on the average ratings and where they fall in relation to the Favorable Zone. section we have grouped the easy to recognize. The results for each Skill Set are sorted and grouped together based on whether you and your Sales Manager identified them The results from the Sales CheckPoint you recently completed identified the following grouping, scores are sorted by the average scores of your Sales Manager. Here is how your results as critical. Within each Development Opportunities, although there might be others thatare grouped: as you go are identified through this process. • Mutually Selected Strengths – The Skill Sets shown here are those which both you and your Sales Manager rated in • Identifies prospects – Recognizes the characteristics of ideal prospects and focuses These are clearly strengths that should be emphasized, but they should not be glossed over as there the Favorable Zone. time and activities on those with the highest probability of becoming is always room for improvement. Discussions should focus on how to use these strengths to help develop those areas good clients. that may need improvement. • Uses feature and benefit solutions – Develops and offers solutions by communicating • product characteristics and identifying how those characteristicsSelected Strengths of Sales Manager – These Skill Sets are those where the average scores of your Sales Manager will satisfy the prospect's needs. were in the Favorable Zone. There should be open communication between you both to determine reasons for the differences between these ratings. It is important to align your expectations with those of your Sales Manager regarding • Secures the relationship – Stays in front of client and prospect's needs and establishes these Skill Sets. opportunities to generate contacts and do more business with them. • Selected Strengths of Sally – You rated these Skill Sets in the Favorable Zone, but your Sales Manager did not agree. Meet with your Sales Manager to help you understand why some of your behaviors were found wanting. Work together to align your expectations with regard to these Skill Sets. • Areas for Development – Obvious opportunities for development are the Skill Sets that neither of you rated in the Favorable Zone. Training should be considered to help you become more effective in your sales activity. Pay particular attention to those Skill Sets identified as critical by either you or your Sales Manager. 16
  • 17. Four to Six Months Later • Have we moved the needle? 17
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  • 25. Q&A 25
  • 26. What’s  next? Let us give you the risk-free opportunity to see for yourself how the Profiles Sales CheckPoint can dramatically increase your sales Contact: Kris Barlow Vice President, Profiles Sales Solutions kris.barlow@profilesmail.com (254) 751-1644 ext. 239 Connect with us! www.facebook.com/profilesinternational www.twitter.com/Profilesintl http://info.profilesinternational.com 26
  • 27. Thank You For Attending Aligning Sales and Leadership for Success in Your Organization Al Rainaldi, Executive Vice President & Chief Sales Officer
  • 28. Contact Us Profiles Assessment Asia (Pte.) Limited An Authorized Strategic Business Partner of Profiles International 14 , Robinson Road, #08-01A, Far East Finance, Singapore 048545 Email: info@profiles.com.sg Telephone: 65717031 Fax: 63334636 Website: http://www.profiles.com.sg Share , Connect and Follow Us Know your people..Grow your business