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BRAN D I NG
BRAND –WHAT IS IT?

“ A name, term, sign, symbol ,or design or a
combination of them, intended to identify the
goods or services of one seller or group of
sellers and to differentiate them from those of
competitors.”
What is the Territory of the
BRANDING
BRANDING is a strategy used by marketers.
Pickton and Broderick (2001) describe branding
as Strategy to differentiate products and
companies, and to build economic value for both
the consumer and the brand owner.
Understanding   Brand   Building
Branding
Understanding Branding
              Understanding            Brand    Building
              Branding




Products to
                      Attributes   Management       Architecture
brands
Understanding Branding

        Understanding              Brand   Building
        Branding




Products
                 Attributes   Management       Architecture
to brands
From Products to Brands
       Understanding   Brand   Building
       Branding

Prod
ucts
to
bran
ds
From Products to Brands
       Understanding
       Branding
                           Brand   Building
                                              Brand v/s. Product
Prod
ucts
to
bran
ds



• A brand is more distinctive than a product
• It is first of all a name, a means of identification
• Secondly it s a set of added values offering both
  functional and psychological benefits
       Above all ‘a brand is a promise’
From Products to Brands
       Understanding      Brand   Building
       Branding

Prod
ucts
to
bran
ds




   A Brand Is A Promise
A seller’s promise to deliver consistently a
  specific set of features, benefits and services
  to buyers.
Brand as an Asset
• “If Coca Cola lost everything except for ‘the
  formula’ and its brand name , it could walk
  into any bank in the world and get $100 billion
  loan to start from the scratch”
  Fortune Magazine
Understanding Branding

        Understanding              Brand    Building
        Branding




Products
                  Attributes   Management        Architecture
to brands
Understanding Branding

          Understanding             Brand     Building
          Branding




 Products
                    Attributes   Management        Architecture
 to brands




Name             Logo



Colours          Essence
Attributes
        Understanding             Brand    Building
        Branding
                                                          Name      Logo

                  Attri
                  but
                   es                                     Colours   Essence


Brand Name
•   Short

      Kodak, Fuji
      CNN an AOL Time Warner Company
•   Distinctive

     • Toyota’s Lexus is distinctive. Toyota’s Luxury commonplace
     • Orange was a striking name in a world of telecommunications
•   Not mean anything rude or silly in another language

      Big Macs( McDonald’s) is a slang for big breasts in Canada
Attributes
      Understanding       Brand    Building
      Branding                                  Name         Logo

               Attri
               but
                es
                                                Colours      Essence


Brand Logo
1.Simple logo, designed to fit both eyes (Mercedes three star)
2.Logo font has to be clear and legible
3.Uniqueness
4.Relevancy
5.Appealing
6.Consistency
7.Contrast
Attributes
Attributes
    Understanding        Brand   Building      Name          Logo
    Branding


             Attri
                                               Colours       Essence
             but
              es



Brand Colours
• Colours have meanings
        • Purple means royalty
        • Red is energetic
        • Blue is peaceful
• Opposite colours can differentiate
        • Coke is red, Pepsi is blue
        • Kodak is yellow, Fuji is green

• Colours can help you stand out
        • FedEx’s orange and purple packet stands out in corporate blue
Attributes
    Understanding       Brand   Building
    Branding                               Name         Logo

             Attri
             but                           Colours      Essence
              es




Brand Essence
• A brand must “leverage a compelling truth”
       • Linux stands for freedom as opposed to Microsoft’s monopoly

• A brand should mean a single powerful thing: the
  essence
       • Essence of Volvo is Safety
       • Essence of Tata is trust
       • Essence of Fevicol is bonding
Attributes
     Understanding       Brand   Building
     Branding                                    Name           Logo

              Attri
              but                                Colours        Essence
               es




Brand Essence
• A brand should also be clear of what is not its essence
        • In India, STAR NEWS is not a channel of the masses unlike STAR PLUS
• A brand should drive single mindedly its essence
        • Volvo has been selling safety for 35 years
        • Raymond has been selling the complete man for over 2 decades
        • Essence of Dettol is protection against germs
• A brand loses its essence if it starts meaning a lot of things
        • What is Miller :A regular, light,draft,cheap, expensive beer
Understanding Branding
        Understanding             Brand     Building
        Branding




Products
                  Attributes   Management        Architecture
to brands
Understanding Branding
        Understanding                           Brand   Building
        Branding




Products
                   Attributes          Management            Architecture
to brands



            Co-Brand            Stealth Brand



            Fighting Brand      Multi-Brand
Management
     Understanding          Brand                 Stealth
                                       Co-Brand
     Branding               Building              Brand

                     Man               Fighting
                     age                          Multi-Brand
                     ment              Brand



Co-Brand

Same Company Co-Branding

Joint Venture Co-Branding
Management
      Understanding          Brand                      Stealth
                                           Co-Brand
      Branding               Building                   Brand

                      Man                  Fighting
                      age                               Multi-Brand
                      ment                 Brand



Stealth Brand
• Brand building that attracts customer attention but not
  of rivals
      • Home-to-home, word of mouth / PR, internet community building

• Good option when unsure of a new medium/market
      • Little promotion for Maytag website as opposed to a buy.com.
        Maytag sold 1000s of Neptune washers on web
Management
      Understanding          Brand                               Stealth
                                                  Co-Brand
      Branding               Building                            Brand

                      Man                         Fighting
                      age                                        Multi-Brand
                      ment                        Brand



Fighting Brand
• Pricing led branding option. Works as a competitive
  response.
   • Smirnov (Heublein) Case
      • Smirnov attacked by W’schmidt @ $1 less
      • Heublein raised the price of Smirnov
      • Heublein introduced Reiska(fighting brand) at the same price point as W’schmidt
      • Heublein added Popov lower than both
Management
     Understanding          Brand                   Stealth
                                         Co-Brand
     Branding               Building                Brand

                     Man                 Fighting
                     age                            Multi-Brand
                     ment                Brand



Fighting Brand

• Built as new, independent brand
  • Prevents dilution of the leading brand
     • HLL introduced Wheel to fight Nirma
Management




Immutable Law of Siblings


There is a time and place to launch a second brand
Possibly even a third or a fourth brand..
Management
     Understanding          Brand                      Stealth
                                            Co-Brand
     Branding               Building                   Brand

                     Man                    Fighting
                     age                               Multi-Brand
                     ment                   Brand


Multi Brand
• Key to a multi-brand approach is to give each
  sibling a unique identity
     • Time, Fortune,Life, Money, People
Management
     Understanding          Brand                  Stealth
                                        Co-Brand
     Branding               Building               Brand

                     Man                Fighting
                     age                           Multi-Brand
                     ment               Brand


Multi Brand..
• Common product area focus
  – Shampoos: Clinic Plus, Ayush, Sunsilk
• Single attribute segmentation
  – Price:Maruti 800, Zen, Esteem
• Sibling creates a new category
  – Herbal Anti-Dandruff category by Ayush
Understanding Branding

       Understanding              Brand   Building
       Branding




Products
                Attributes   Management       Architecture
to brands
Understanding Branding

        Understanding                      Brand      Building
        Branding




Products
                  Attributes       Management                 Architecture
to brands


                               House of            Endorsed
                               Brands              Brand


                               Sub Brand           Branded House
Architecture




Immutable Law of Contraction


A brand becomes stronger when you narrow its focus
Architecture
     Understanding   Brand         House of    Endorsed
     Branding        Building      Brands      Brand

                           Arc                 Branded
                           hite    Sub Brand
                           ctur                House
                           e




House of Brands
• Often dictated by corporate strategy.
• Gives an opportunity for the company to focus
  on each brand and contract its scope.
Architecture
     Understanding    Brand                  House of    Endorsed
     Branding         Building               Brands      Brand

                            Arc                          Branded
                            hite             Sub Brand
                            ctur                         House
                            e




Endorsed Brand

• Endorsement is used as a device to transfer
  brand assets from one brand(corporate) to
  another
     • Titan from TATA, transferring trust

     • i-pod, mac from apple
Architecture
      Understanding   Brand            House of    Endorsed
      Branding        Building         Brands      Brand

                            Arc                    Branded
                            hite       Sub Brand
                            ctur                   House
                            e




Sub Brand
• Inside out branding. Company pushes core brand in
  different directions
• Sub-branding can destroy what branding builds
   • Donna Karan menswear, DKNY, DKNY menswear, DKNY kids
Architecture




Immutable Law of Company


Brands are brands, companies are companies.
There is a difference.
Architecture
     Understanding   Brand            House of    Endorsed
     Branding        Building         Brands      Brand

                           Arc                    Branded
                           hite       Sub Brand
                           ctur                   House
                           e




Branded house

• Consumers buy brands, not companies
Brand Building

Understanding   Brand   Building
Branding
What Is Brand Building?

 Involves all the activities that are
necessary to nurture a brand into a
 healthy cash flow stream for the
       company after launch
Advertising does a lot to help build brands


  Every ad contributes to make the
  brand what it is in the minds of the
  consumer – David Ogilvy
• Brand equity is the added value
  endowed to products and services
How to measure equity?
• The premium a brand can command in the
  market
• The difference between the intrinsic and
  perceived value of the product
Building Brand Equity
• Distinguish product from others in the market
  – Value proposition
• Align what it says about the brand in
  advertising with what it actually delivers –
  Creating the brand
Power Brands


• Generates enormous profits
• Expands future strategic opportunities
What do power brands have that others
              don’t?
• A distinctive product
• Delivering brand promise
• Personality and presence
Creating the brand
• Choosing brand name
• Developing rich associations and promises
• Manage customer brand contacts to meet and
  exceed customer expectations
Choosing a brand name
• What does it mean?
• What performance/ expectations/
  associations does it evoke?
• What degree of preference does it create?
Brand names should denote
•   Product benefits
•   Product quality
•   Be easy to pronounce/remember/recognize
•   Be distinctive
•   Not have poor meanings in other countries or
    languages
Brand Association –
    All brand related thoughts , feelings perceptions,
    images, experiences, beliefs, attitudes and so on that
    become linked to the brand node.
    The link to favourable images, celebrities, geographic
    regions
i.e. Red Strip - Jamaica, VW - Germany, Screech - NFLD
   Bailey’s - Eire
•   Paul Hogan - Subaru
•   James Earl Jones (voice of CNN)
•   Chihuahua - Taco Bell
•   Jordan - Nike
•   Julia Louis Dry fuss - Nice and Easy
•   Candice Bergen - Sprint Canada
Brand Associations
•   ‘owned’ word
•   Slogans
•   Colours
•   Symbols and logos
Brand Awareness –consumers’ ability to
  identify the brand under different conditions ,
  as reflected by their brand recognition or
  recall performance .
e.g.. Snapple ice tea, jeans-Levi’s, walkman -
  SONY
Brand Loyalty



The degree to which
customers are
committed to further
purchases e.g.. I will
always buy Reebok
Brand Ambassadors

• These are used to create the Brand
  personality, just like a human being.
  Therefore in some way the values and
  personality of the ambassador rubs off into
  the brand. Therefore the brand and choice
  of the ambassador must fit.
Brand Status

         Step up advertising   Cash cow. Need to
                               sustain brand
Esteem                         building activities

         Product should be     Troubled brand.
         phased out            Product upgradation
                               required


                                    Familiarity

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Branding

  • 1. BRAN D I NG
  • 2. BRAND –WHAT IS IT? “ A name, term, sign, symbol ,or design or a combination of them, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors.”
  • 3.
  • 4. What is the Territory of the
  • 5. BRANDING BRANDING is a strategy used by marketers. Pickton and Broderick (2001) describe branding as Strategy to differentiate products and companies, and to build economic value for both the consumer and the brand owner.
  • 6. Understanding Brand Building Branding
  • 7. Understanding Branding Understanding Brand Building Branding Products to Attributes Management Architecture brands
  • 8. Understanding Branding Understanding Brand Building Branding Products Attributes Management Architecture to brands
  • 9. From Products to Brands Understanding Brand Building Branding Prod ucts to bran ds
  • 10. From Products to Brands Understanding Branding Brand Building Brand v/s. Product Prod ucts to bran ds • A brand is more distinctive than a product • It is first of all a name, a means of identification • Secondly it s a set of added values offering both functional and psychological benefits Above all ‘a brand is a promise’
  • 11. From Products to Brands Understanding Brand Building Branding Prod ucts to bran ds A Brand Is A Promise A seller’s promise to deliver consistently a specific set of features, benefits and services to buyers.
  • 12. Brand as an Asset • “If Coca Cola lost everything except for ‘the formula’ and its brand name , it could walk into any bank in the world and get $100 billion loan to start from the scratch” Fortune Magazine
  • 13. Understanding Branding Understanding Brand Building Branding Products Attributes Management Architecture to brands
  • 14. Understanding Branding Understanding Brand Building Branding Products Attributes Management Architecture to brands Name Logo Colours Essence
  • 15. Attributes Understanding Brand Building Branding Name Logo Attri but es Colours Essence Brand Name • Short  Kodak, Fuji  CNN an AOL Time Warner Company • Distinctive • Toyota’s Lexus is distinctive. Toyota’s Luxury commonplace • Orange was a striking name in a world of telecommunications • Not mean anything rude or silly in another language  Big Macs( McDonald’s) is a slang for big breasts in Canada
  • 16. Attributes Understanding Brand Building Branding Name Logo Attri but es Colours Essence Brand Logo 1.Simple logo, designed to fit both eyes (Mercedes three star) 2.Logo font has to be clear and legible 3.Uniqueness 4.Relevancy 5.Appealing 6.Consistency 7.Contrast
  • 18. Attributes Understanding Brand Building Name Logo Branding Attri Colours Essence but es Brand Colours • Colours have meanings • Purple means royalty • Red is energetic • Blue is peaceful • Opposite colours can differentiate • Coke is red, Pepsi is blue • Kodak is yellow, Fuji is green • Colours can help you stand out • FedEx’s orange and purple packet stands out in corporate blue
  • 19. Attributes Understanding Brand Building Branding Name Logo Attri but Colours Essence es Brand Essence • A brand must “leverage a compelling truth” • Linux stands for freedom as opposed to Microsoft’s monopoly • A brand should mean a single powerful thing: the essence • Essence of Volvo is Safety • Essence of Tata is trust • Essence of Fevicol is bonding
  • 20. Attributes Understanding Brand Building Branding Name Logo Attri but Colours Essence es Brand Essence • A brand should also be clear of what is not its essence • In India, STAR NEWS is not a channel of the masses unlike STAR PLUS • A brand should drive single mindedly its essence • Volvo has been selling safety for 35 years • Raymond has been selling the complete man for over 2 decades • Essence of Dettol is protection against germs • A brand loses its essence if it starts meaning a lot of things • What is Miller :A regular, light,draft,cheap, expensive beer
  • 21. Understanding Branding Understanding Brand Building Branding Products Attributes Management Architecture to brands
  • 22. Understanding Branding Understanding Brand Building Branding Products Attributes Management Architecture to brands Co-Brand Stealth Brand Fighting Brand Multi-Brand
  • 23. Management Understanding Brand Stealth Co-Brand Branding Building Brand Man Fighting age Multi-Brand ment Brand Co-Brand Same Company Co-Branding Joint Venture Co-Branding
  • 24. Management Understanding Brand Stealth Co-Brand Branding Building Brand Man Fighting age Multi-Brand ment Brand Stealth Brand • Brand building that attracts customer attention but not of rivals • Home-to-home, word of mouth / PR, internet community building • Good option when unsure of a new medium/market • Little promotion for Maytag website as opposed to a buy.com. Maytag sold 1000s of Neptune washers on web
  • 25. Management Understanding Brand Stealth Co-Brand Branding Building Brand Man Fighting age Multi-Brand ment Brand Fighting Brand • Pricing led branding option. Works as a competitive response. • Smirnov (Heublein) Case • Smirnov attacked by W’schmidt @ $1 less • Heublein raised the price of Smirnov • Heublein introduced Reiska(fighting brand) at the same price point as W’schmidt • Heublein added Popov lower than both
  • 26. Management Understanding Brand Stealth Co-Brand Branding Building Brand Man Fighting age Multi-Brand ment Brand Fighting Brand • Built as new, independent brand • Prevents dilution of the leading brand • HLL introduced Wheel to fight Nirma
  • 27. Management Immutable Law of Siblings There is a time and place to launch a second brand
  • 28. Possibly even a third or a fourth brand..
  • 29. Management Understanding Brand Stealth Co-Brand Branding Building Brand Man Fighting age Multi-Brand ment Brand Multi Brand • Key to a multi-brand approach is to give each sibling a unique identity • Time, Fortune,Life, Money, People
  • 30. Management Understanding Brand Stealth Co-Brand Branding Building Brand Man Fighting age Multi-Brand ment Brand Multi Brand.. • Common product area focus – Shampoos: Clinic Plus, Ayush, Sunsilk • Single attribute segmentation – Price:Maruti 800, Zen, Esteem • Sibling creates a new category – Herbal Anti-Dandruff category by Ayush
  • 31. Understanding Branding Understanding Brand Building Branding Products Attributes Management Architecture to brands
  • 32. Understanding Branding Understanding Brand Building Branding Products Attributes Management Architecture to brands House of Endorsed Brands Brand Sub Brand Branded House
  • 33. Architecture Immutable Law of Contraction A brand becomes stronger when you narrow its focus
  • 34. Architecture Understanding Brand House of Endorsed Branding Building Brands Brand Arc Branded hite Sub Brand ctur House e House of Brands • Often dictated by corporate strategy. • Gives an opportunity for the company to focus on each brand and contract its scope.
  • 35. Architecture Understanding Brand House of Endorsed Branding Building Brands Brand Arc Branded hite Sub Brand ctur House e Endorsed Brand • Endorsement is used as a device to transfer brand assets from one brand(corporate) to another • Titan from TATA, transferring trust • i-pod, mac from apple
  • 36. Architecture Understanding Brand House of Endorsed Branding Building Brands Brand Arc Branded hite Sub Brand ctur House e Sub Brand • Inside out branding. Company pushes core brand in different directions • Sub-branding can destroy what branding builds • Donna Karan menswear, DKNY, DKNY menswear, DKNY kids
  • 37. Architecture Immutable Law of Company Brands are brands, companies are companies. There is a difference.
  • 38. Architecture Understanding Brand House of Endorsed Branding Building Brands Brand Arc Branded hite Sub Brand ctur House e Branded house • Consumers buy brands, not companies
  • 39. Brand Building Understanding Brand Building Branding
  • 40. What Is Brand Building? Involves all the activities that are necessary to nurture a brand into a healthy cash flow stream for the company after launch
  • 41. Advertising does a lot to help build brands Every ad contributes to make the brand what it is in the minds of the consumer – David Ogilvy
  • 42. • Brand equity is the added value endowed to products and services
  • 43. How to measure equity? • The premium a brand can command in the market • The difference between the intrinsic and perceived value of the product
  • 44. Building Brand Equity • Distinguish product from others in the market – Value proposition • Align what it says about the brand in advertising with what it actually delivers – Creating the brand
  • 45. Power Brands • Generates enormous profits • Expands future strategic opportunities
  • 46. What do power brands have that others don’t? • A distinctive product • Delivering brand promise • Personality and presence
  • 47. Creating the brand • Choosing brand name • Developing rich associations and promises • Manage customer brand contacts to meet and exceed customer expectations
  • 48. Choosing a brand name • What does it mean? • What performance/ expectations/ associations does it evoke? • What degree of preference does it create?
  • 49. Brand names should denote • Product benefits • Product quality • Be easy to pronounce/remember/recognize • Be distinctive • Not have poor meanings in other countries or languages
  • 50. Brand Association – All brand related thoughts , feelings perceptions, images, experiences, beliefs, attitudes and so on that become linked to the brand node. The link to favourable images, celebrities, geographic regions i.e. Red Strip - Jamaica, VW - Germany, Screech - NFLD Bailey’s - Eire • Paul Hogan - Subaru • James Earl Jones (voice of CNN) • Chihuahua - Taco Bell • Jordan - Nike • Julia Louis Dry fuss - Nice and Easy • Candice Bergen - Sprint Canada
  • 51. Brand Associations • ‘owned’ word • Slogans • Colours • Symbols and logos
  • 52. Brand Awareness –consumers’ ability to identify the brand under different conditions , as reflected by their brand recognition or recall performance . e.g.. Snapple ice tea, jeans-Levi’s, walkman - SONY
  • 53. Brand Loyalty The degree to which customers are committed to further purchases e.g.. I will always buy Reebok
  • 54. Brand Ambassadors • These are used to create the Brand personality, just like a human being. Therefore in some way the values and personality of the ambassador rubs off into the brand. Therefore the brand and choice of the ambassador must fit.
  • 55.
  • 56. Brand Status Step up advertising Cash cow. Need to sustain brand Esteem building activities Product should be Troubled brand. phased out Product upgradation required Familiarity

Notas do Editor

  1. Brand occupies space in the perception of the consumer, and is what results from the totality of what the consumer takes into consideration before making a purchase decision (Pickton and Broderick 2001).So branding is a strategy, and brand is what has meaning to the consumer.
  2. A housewife does not buy Surf Excel because it is written in a specific font
  3. Brand Equity is the addition of the brand's attributes including reputation, symbols, associations and names. Then the financial expression of the elements of brand equity is called Brand Value.
  4. Personality: Emotional bond with the customerGenerates relationships measurably stronger than ordinary brandsPresence: Seem to be present everywhere, enforcing distinctivenessNational/international scaleSuccessful brand extensionsMultiple concept and channels