The document discusses the history and evolution of email services from early command line tools to modern web-based and mobile clients. It provides tips for effective email management including prioritizing the inbox, deleting unwanted emails, organizing emails into folders, and responding to important messages. Etiquette guidelines recommend being concise, using proper grammar and reviewing messages before sending. The document also mentions email tools in Outlook for creating rules, flags, quick steps, and archiving as well as avoiding hoax emails and mass forwarding.

2. Agenda
• HISTORY OF EMAIL
– Evolution Internet Email Services
– Trend
• EMAIL MANAGEMENT
– Inbox Zero
– Organizing Your Mailbox
– Email Etiquettes
– Hoax Mail
– Email Tools
• DISCUSSION

8. Evolution of Internet Email Services

9. Trend
Unix Mail Command Desktop Mail Clients
Web based Mail Clients Mobile based Mail Clients

10. Funny but True…

11. Email Management (The Do’s & Don'ts )

12. 01 – Inbox
PRIORITIZE mails
DELETE unwanted mails
DESIGNATE mails to folder
RESPOND important mails
TO-DO categorize your mails

13. Organizing Mailbox Folders
DIVIDE you mailbox folder to major section
ORGANIZATION
– [PROJECT]
– [BUSINESS]
– [PERSON-PM]
PERSONAL
– [FINANCE]
– [FRIENDS]
– [FORWARDS]
Note : The idea is to emphasis on designate mails to folders/labels for quick reference
and access in future. The division of folders can be solely customizes as needed

14. Email Etiquette
1. Don’t send business mail with EMOTIONS . For e.g. never address DEAR, YOURS…
2. Be straight to point and short
3. Use proper sentence cases, e.g. if you type all your body in CAPS, it means you
are shouting
4. Review : Re-read the mail, check for punctuation and spell check
5. Do not have huge size attachments
6. Do not be Irony and sarcastic in mails
7. Respond with Thank note
8. Use Signatures

15. Hit Unsubscribe Button ( Mail/Forums)

16. Email Tools (Outlook)
• Create Rules
Cont. -->

17. Use Reference and Flags
Cont. -->

18. Use Quick Steps
Cont. -->

19. Email Archiving
Auto Archiving option in Outlook

20. Hoax Mail/Forward : Don’t

21. Date Night
Date night is all about loving and improving relationship with your MAILBOX. It is all
about giving a dedicated time once in a week to organize your mail better .

22. Discussions & Question