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POSTERSCOPE
                        MEDIA DIGEST
                        Prepared By: Insight Department
                                 March 2013




Back to Contents page
Contents
                                              Page

Executive Summary                               3

Economic Review & Forecast: 2012 And Beyond     4

Media Category Spend 2011 vs. 2012              5

Route - The New OOH Industry Currency           8

Mobile Insight                                 10

Digital Trends                                 11

Transport Statistics                           12

Insight Tools                                  13

Media Owner Insight Projects                   23
Executive Summary
•	 According to the Outdoor Media Centre, outdoor revenue grew by 9.5% in 2012 to £970.1 million.
   This was considerably higher than the market as a whole and brings outdoor back to its historic highs
   of 2006-2007.

•	 HM Treasury puts UK GDP stable at 0% for 2012 but with positive news of a return to an estimated
   1% growth in 2013.

•	 Ten out of thirteen categories increased their OOH adspend with the top five categories all seeing
   increases. Technology leads the field with a 34% year-on-year increase, with government & utilities (+28%)
   and travel (+16%) also experiencing high growth.

•	 Three-fifths of UK adults are now smartphone users and nearly 1/3 of page views in the UK now occur on
   a smartphone or tablet.

•	 Posterscope undertook several new research projects throughout 2012 and is already applying those
   learnings. These include research into Time Use Planning, an understanding of our urban environment in
   “Social Cities” and the 2012 Media Research Group (MRG) award winning presentation ”VirtuoCity”.

•	 New research with Nestlé and Millward Brown demonstrated how traditional OOH is still the dominant
   medium for driving brand awareness, equity and trial.

•	 2012 was also the year that OOH launched its first national NFC/QR Code campaigns demonstrating
   OOH as a convergent interactive medium.

•	 Both CBS Outdoor and JCDecaux have been utilising their research panels over 2012 and new category
   insights are highlighted. Similarly both are continuing these in 2013 and JCDecaux have launched a youth
   panel (15-24) called “Streetalker”.

•	 Primesight have released a large number of case studies generated through their Primelife Tools
   and Clear Channel have available a range of case studies demonstrating the power of OOH in a
   multi-media world as well as results from their 2012 interactive OOH Advertising Research project.
   This month sees the launch of Clear Channel Mobile Platform.




 Back to Contents page                                              POSTERSCOPE MEDIA DIGEST - Full Year 2012 3
Economic Review and Forecast:
2012 and Beyond
UK Adspend:
According to Warc’s detailed consensus advertising forecast the UK ad market grew by 2.7% in 2012.

In official figures from the Outdoor Media Centre, outdoor revenues grew at a significantly higher rate of 9.5%
in 2012 to £970.1 million (full year 2011 was £886.3m). This brings outdoor right back to its historic highs in
2006-2007.

The standout quarter of the 2012 calendar year was Q3, with 25% growth year-on-year helped by the London
2012 Olympic/Paralympic Games. However every quarter showed outdoor growth with all major environments
(transport, roadside, retail and leisure) benefitting from significantly higher spend year on year.

The Warc ‘Consensus Forecast’ puts UK advertising growth at 3.0% for 2013 and 3.3% for 2014.
The IPA Bellwether Report also has some positive news where marketing executives are cautiously optimistic
about an increase in their budgets for 2013 relative to 2012 levels. Preliminary data based on around two-fifths
of the survey panel suggest a rise in 2013 budgets with around 33% of the survey panel forecasting an increase,
against 25% expecting a fall. The net balance of +8.2%pts is slightly higher than that seen for 2012 (+7.0%pts)
and is indicative of cautious optimism for coming year budgets.

Tim Lefroy, Chief Executive at the Advertising Association, said: “Despite the shaky economic outlook, 2013 will
see overall adspend return to levels last seen before the recession. That’s good news for both UK advertising and
UK plc.”


UK & Europe Economic Growth:
The HM Treasury puts UK GDP growth at 0% for 2012 which is in line with analysts’ forecasts. This broadly
flat output for 2012 is the start of a slow but steady climb back into positive growth for the next few years.
The Monetary Policy Committee continues to judge that the UK economy is set for a slow but sustained recovery
in ‘both demand and effective supply, aided by a further easing in credit conditions’ (Inflation Report, February
2013). The Treasury’s latest report estimates a 1% growth in GDP figures based on independent forecasts.

The underlying Eurozone issues however does continue to besiege economists’ confidence in the UK economy,
culminating in the recent downgrading in the UK’s credit rating. In 2012 the Eurozone economy is estimated to
have shrunk 0.6% and is also predicted to shrink 0.3% in 2013.

Global growth is projected to increase during 2013, as the factors underlying soft global activity are expected
to subside. Policy actions have lowered acute crisis risks in the Euro area and the United States. Overall global
output growth figures: 2012 (3.2%), 2013 (3.5%), 2014 (4.1%) (IMF World Economic Outlook).




Back to Contents page                                              POSTERSCOPE MEDIA DIGEST - Full Year 2012 4
Media & Category Spend
2011 vs 2012
Referring to Ebiquity as the source of data, the changes in advertising expenditure between 2011 and 2012
can be measured (Figure 1.0 NB. Data is indicative, not definitive)

Ebiquity data suggests that five out of eight media channels have seen a drop in expenditure in 2012, with
OOH bucking this trend and creating enormous growth of over 7%.

Figure 1.0: Media Spend 2011 vs. 2012




Back to Contents page                                            POSTERSCOPE MEDIA DIGEST - Full Year 2012 5
This is largely due to the ‘Olympics Effect’ which saw OOH expenditure rise by 25.4% year-on-year for Q3
(£270m), the largest increase of all media. As a result, OOH has increased its share of voice to 7.1%, up from
6.5% in 2011 (Figure 1.1).

Figure 1.1: Media Share 2011 vs. 2012




                                                                                                                 2011
                                                                                                                 2012




Back to Contents page                                             POSTERSCOPE MEDIA DIGEST - Full Year 2012 6
Category Spend:
The individual category OOH spends have increased in line with OOH generally. Ten out of thirteen
categories increased their adspend with the top five categories all seeing increases.
Technology leads the field with a 34% year-on-year increase in OOH spend, with travel (+16%)
and government & utilities (+28%) also experiencing high growth.

Figure 1.2: OOH Category Spend 2011 vs. 2012




                                                                                                      2011
                                                                                                      2012




Figure 1.3: OOH Category Spend2011 vs. 2012




Back to Contents page                                           POSTERSCOPE MEDIA DIGEST - Full Year 2012 7
Route –
The New OOH Industry Currency


Route, whose first release includes bus, underground as well as over 100,000 roadside poster frames, is
a revolutionary new industry currency.

Posterscope has developed a unique proprietary planning tool, with Route data at its core, which enables
us to combine granular respondent data with infinite other data in order to create plans more reflective of
our planning craft, intelligence and strategic approach.
For more details click Route: The Right Direction in the OOH industry

If you haven’t been there already, Route’s website has some very useful summary documents and tools.
Here’s some links to a few of them:

Quickly look up the male, female and total populations of any Route town, conurbation, or BARB TV area
using the Interactive Population Finder




Back to Contents page                                              POSTERSCOPE MEDIA DIGEST - Full Year 2012 8
Infographic with some key facts on Route: Route Infographic

Summary brochure highlighting the new Route system: Route Brochure

Topline numbers behind the complex methodology: Route Methodology Details

10 slide deck demonstrating how it leaves the old currency behind: Route Transformation

Or watch the video which tells you the achievement of the currency: Route Film




Back to Contents page                                            POSTERSCOPE MEDIA DIGEST - Full Year 2012 9
Mobile Insight
    •	 Smartphone ownership is high in the UK, at 58%. (Ofcom)
    •	 82% of phones acquired in Dec 2012 were smartphones. (Comscore)
    •	 1 in 5 Brits used their smartphone to purchase a good or service in December 2012. (Comscore)
    •	 Nearly 1/3 of page views in the UK now occur on a smartphone or tablet. (Ofcom)
    •	 Top 3 retail activities on a mobile: find store location (26%), compare product prices (20%), research
       product features (19%). (Ofcom)
    •	 9 out of 10 UK internet users now shop online. (Comscore)
    •	 56% of all adults are aware of 4G, rising to 73% amongst adults who own a smartphone. Around a
       quarter of all adults have a good understanding of 4G and are able to correctly identify implications
       and functionality. (Technology Tracker Q4 2012)

    To access more detailed statistics, please follow the below links:

    Ofcom International Communications Market Report 2012

    ComScore 2013 Digital Future in Focus

    Ipsos Technology Tracker Q4 2012

    Figure below: Device Preferences Throughout The Day


                                                                                                            Tablets                    The share of
                                                                                                          popular at                   device page traffic
                                                                                                              night                    shows when in
                                                                                                                                       the day each
Share of Device Page Traffic on a Typical Workday




                                                                                                                                       device is used,
                                                   Mobiles brighten        PCs dominate
                                                                                                                                       for example, the
                                                    the commute            working hours
                                                                                                                                       share of tablet
                                                                                                                                       use is highest in
                                                                                                                                       the evening.

                                                                                                                                       Both commuting
                                                                                                                                       times show an
                                                                                                                                       increase in mobile
                                                                                                                                       usage. This shows
                                                                                                                                       how mobile use
                                                                                                                                       is linked to being
                                                                                                                                       out of home.


                                                          Late         Early            Early              Early          Prime
                                                          Night       Morning          Evening            Evening       (8pm - 12am)
                                                       (12am - 7am)   (7am - 10am)    (10am - 5pm)        (5pm - 8pm)



    Source: comScore Device Essentials, Monday, 21st January 2013, UK

    Back to Contents page                                                                            POSTERSCOPE MEDIA DIGEST - Full Year 2012 10
Digital Trends
Stats for 2013:
Tablets have grown 49.5% in 2012 and by 2015 1 in 3 of all computers shipped will be a tablet. In 2013, mobile
phones will overtake PCs as the most common Web access device worldwide.
(Dynamit Digital Trends 2013)

Trends for 2013:
Human-centred tech: as voice activated systems and gesture-based recognition become more sophisticated,
and experimentation with wearable computing and emotion recognition grows, technology will increasingly adapt
to humans. It will become more intuitive, integrating more seamlessly into our lives, rather than requiring people
to adjust to it. “We’re entering an age of human-centred design, shaped around people and their existing habits
and body language,” Olof Schybergson founder and CEO of digital consultancy Fjord, told Fast Company.
(JWT 100 Trends)

NFC tags: with about 300 million near field communication-enabled mobile devices expected to sell worldwide
in 2013, watch for wide adoption of customisable NFC tags. User can program these small tags to initiate an
array of functions on mobile devices. Brands like Sony (Xperia SmartTags) and Samsung (TecTiles stickers) are
now in the game. The tags have interesting potential for brands which can use them to simplify processes like
downloading information or even making a purchase. (JWT 100 Trends)

Transformable designs: like digital wallpaper and customisable furniture will bring the easily modifiable
aesthetic of the virtual world into the real world. Enabled by intelligent projectors, surfaces and materials, the
physical will become digital. (Sparks and Honey)

Predictive Personalisation: brands will increasingly use data analysis to predict customer behaviour, needs or
wants- and tailor offers and communications very precisely. We’ll see data scientists become the new hotshots,
marketers offering Hyper-Personalised Customer Service and consumers focusing on Personal Data Ownership.
(JWT 100 Trends)

Everything is retail: Shopping is shifting from an activity that takes place in physical stores or online to a value
exchange that can play out in multiple new and novel ways. Brands will become increasingly creative in where
and how they sell their goods. (JWT 100 Trends)

JWT 100 Trends 2013

Sparks and honey 2013 Trends

Dynamit Digital Trends 2013




Back to Contents page                                               POSTERSCOPE MEDIA DIGEST - Full Year 2012 11
Transport Statistics
The latest published results show that over both the long and short term there has been an increase in total
passenger numbers/distance travelled driven by nearly all forms of transport.

Air Travel:
•	 There were 219 million terminal passengers (arrivals and departures) at UK airports in 2011, 4% more than in
   2010. Terminal passenger numbers have more than doubled since 1990 (102,418,000).


Rail Travel:
•	 Since privatisation (1994/95), the number of journeys made by national rail has doubled from 0.7 billion to
   1.5 billion in 2011/12 (52% increase since 2001/02). In 2011/2012 alone, passenger journeys rose by
   7.8% compared to the previous year.


Bus Travel:
•	 There were 4.7 billion bus passenger journeys in England in 2011/12. This is a 0.5% increase from the
   2010/11 level.


Car Travel:
•	 The number of licensed motor vehicles in Great Britain has increased from about 4 million in 1950 to over
   34 million in 2011.
•	 In 2011, the overall motor vehicle traffic volume in Great Britain was 303.8 billion vehicle miles. This is similar
   to traffic volume in 2010 (303.2 billion vehicle miles).
•	 Car traffic increased slightly (0.4%) between 2010 and 2011, from 239.8 to 240.7 billion vehicle miles.


London Travel:
•	 The total number of trips in London in 2011 was 25.5 million per day, an increase of 1% over the previous
   year. There has been a 4.9% annual increase from 2010 to 2011 in number of underground trips.
•	 Underground grew particularly strongly, with 7.3% more passenger kilometres travelled and 5.7% more
   journey stages compared with 2010/11. A total of 72 million train kilometres were operated on the
   Underground in 2011/12, up from 69 million in 2010/11 and above the previous high of 71 million in
   2008/09.
•	 The 5.7% increase in journey stages means the underground transported 1,171 million passengers
   in 2011/12

Transport Statistics 2012

TFL London Report 5




Back to Contents page                                               POSTERSCOPE MEDIA DIGEST - Full Year 2012 12
Insight Tools


Geography of Time/Touchpoints
The Geography of Time (GoT) research recorded 1,200 days of consumers’ activities through a PDA diary.
The PDA diary was similar to Touchpoints and analysing the two data sources can create some very interesting
insight about time use and in particular planning OOH by time of day.

When planning OOH to reach consumers at a particular time of day you could argue that there are four major
factors that need to be considered. Where you are, what you are doing, who you are with and what is your
wellbeing/mood.




                                                                   WH
                                             E                        O
                                          AR                              YO
                                    U                                       U
                                   O
                               Y




                                                                              AR
                             RE




                                                                                 E
                           E




                                                                                   WI
                        WH




                                                                                     TH
                        WH




                                                                                   NG
                        AT




                                                                                   EI
                           YO




                                                                                LB
                              U




                                                                              EL




                                  R
                               A




                                      E                                       W
                                          DO                             UR
                                               IN                     YO
                                                    G




Back to Contents page                                          POSTERSCOPE MEDIA DIGEST - Full Year 2012 13
For example, Figure 2.0 demonstrates when 16-34 year olds tell us they are socialising on an average Thursday
to Saturday. Socialising occurs all day but peaks at around 8.30-9pm. At this time a massive 46% are watching
TV, but only 11% of them are watching TV and socialising. Whilst 28% of 16-34 are OOH at 9pm and half of
them tell us they are OOH and socialising. Therefore if brand messages are intended to be seen by the target
consumer in a social situation then OOH is an ideal medium for this.

Figure 2.0: OOH The Social Medium




OOH = Travelling, Elsewhere indoors, Elsewhere Outdoors

Source: Touchpoints 2012




Back to Contents page                                          POSTERSCOPE MEDIA DIGEST - Full Year 2012 14
Please click on the following link which will take you through to the full presentation around planning
OOH by time of day – Planning OOH by Time of Day

Also check out the following video showing some great examples of how brands have planned and
adapted their creative around time – It’s All In The Timing

Social Cities
Wellbeing is determined by many macro factors such as the Economy, Governance, Natural Environment
and realistically most of this is beyond our control. However an individual’s wellbeing is also largely
affected by more social aspects such as what we do, where we live and our relationships as summarised
in the figure below:




                                     TEXTUAL DOMAI NS
                                  CON
                                             The Economy
                                             I ND IVI DUA
                                      CTI NG             LW
                                  FFE                      EL
                              R SA                           L-B
                           CTO                                   EI
                                                                    NG
                         FA                      Health
                                            (Physical/Mental)
                                                                                                                                    What We Do
                                                                                                                                    Work & leisure balance
                    Educational                     UAL WELLB                                      Personal
                                                  ID         E
                      Skills                    IV                                                 Finance                          Where We Live
                                                                               IN
                                    IND




                                                                                                                                    Homes, local environment,
                                                                                 G




                                                                                                                                    community, facilities
                                                                                          g
                                   Pe o p




                                                                                         b ein
                                                                                        e ll
                                     l e’




                                                                                                                                    Our Relationships
                                         s




                                                                               rw




                                             w
                                                                                   ei
                                            o




                                                 n
                        Where                        as                   f   th                     Our
                        We Live
                                                          sess
                                                                 m e nt o
                                                                                                 Relationships                      With family, friends and community
                                                                                                                        nt
                                                                                                                       nme
         Go




                                                                                                                   viro
          ver
            ne




                                                                                                                   En




                                                 What We Do
              nc




                                                                                                                  al
                e




                                                                                                              ur
                                                                                                              at




                                                                                                              N




Back to Contents page                                                                                                   POSTERSCOPE MEDIA DIGEST - Full Year 2012 15
90% of the GB population live in urban areas and as such our understanding of how people perceive their
urban environments is vital ... particularly as most OOH inventory is in conurbations. So we commissioned an
insight project surveying 3,500 respondents from 5 major GB conurbations to gain insight into city life.
We also compared the Geography of Time PDA study to time use studies from the past to understand how
this might affect wellbeing:

Some key insights include...

•	 In 1974 the separation between work & leisure was distinct but today the boundaries are far more blurred
•	 People are happiest when they are with others doing any number of social activities, which has clear
   implications for joint targeting
•	 Perceptions of cities is improving particularly around leisure and shopping facilities
•	 Brands have opportunities to give back to the community particularly in the provision of public spaces &
   leisure. Even more poignant now as the cost of leisure is increasing
•	 Community spirit improved in 2012 with the Jubilee and Olympics but we don’t really socialise with our
   neighbours - as such we travel to meet up with family and friends

Please click on the following link to read the full presentation: Social Cities




Back to Contents page                                               POSTERSCOPE MEDIA DIGEST - Full Year 2012 16
VirtuoCity
VirtuoCity is a joint insight project between Posterscope and JCDecaux. It is a 4-minute driving simulation
where research respondents watch video footage that follows a car driving through the suburbs and into
the town centre. Specialist laptops measure respondents’ eye-tracking, and then recall studies identify the
memorability of different OOH advertising variables within the virtual city.

These OOH variables included size, orientation, frequency and animation. The brand creatives and poster
locations were rotated for different respondents, so the results were based on the advertising variables
rather than the creative.




Back to Contents page                                            POSTERSCOPE MEDIA DIGEST - Full Year 2012 17
VirtuoCity provides great insight into levels of fixation, recall and the “Engagement Index” for OOH exposure
elements. The example in the figure below demonstrates this for poster size:




          Small                               Medium                                      Large


Please click on the following link to watch a VirtuoCity video:

If you have not seen the presentation then please get in touch with your regular Posterscope contact or
Russell Smither at russell.smither@posterscope.com or 020 7863 2009 to arrange a date.

In future months we hope to transfer these learnings from the virtual world into the real world to plan OOH more
effectively. This will be done by applying the modelled VirtuoCity results to the new OOH industry currency – Route.
VirtuoCity was also voted Best Research Paper at the 2012 MRG Conference...

“Love Posterscope/JCDecaux paper proving some long held beliefs about size, orientation, frequency and
animation value in OOH”
Kristin Bayliss, Universal McCann

“One of the coolest presentations I’ve ever seen. It’s like grand theft auto of the OOH planning world”
Mediatel




Back to Contents page                                             POSTERSCOPE MEDIA DIGEST - Full Year 2012 18
OOH – THE BRAND BUILDING MEDIUM
A recent report from the IPA suggested that the largest part of an advertising budget should still be
invested in media with a mass reach and long-term effects. At least 60% should be invested in such brand-
building media. OOH has always been upheld as a broadcast medium, particularly large format posters, that
have strong brand building potential due to their mass reach and stature.

In 2012 Nestlé launched an NPD, Nescafé Gold Crema, using a large format 48 sheet campaign. Research
conducted by brand tracking specialists, Millward Brown, proved the effect of OOH in driving significant
increases in brand awareness, trial and importantly brand equity.

The figure below demonstrates how respondents who saw the OOH campaign were:

•	 24% pts more likely to be aware of Gold Crema
•	 8% pts more likely to have trialled Gold Crema
•	 4% pts more likely to buy Gold Crema nowadays




                                       Total Sample: %                                Recognised Neither: %

                    Buy nowadays
                                                         Base Level
                                                                                                 -1%pt

                          Ever tried                     Base Level                              -3%pt
                             Aware                       Base Level                              -6%pt


                                       Recognised Either: %                           Recognised Both: %


                    Buy nowadays                           +4%pt                                           +7%pt

                          Ever tried                       +8%pt                                           +11%pt
                             Aware                         +24%pt                                          +29%pt



   Significantly higher than ‘Recognised neither’ at 95% confidence interval

Source: Posterscope Dip. Base: Total sample (n=952)




Back to Contents page                                                 POSTERSCOPE MEDIA DIGEST - Full Year 2012 19
The figure below also demonstrates how the OOH Campaign drove brand equity. Significant increases were
seen for the measures of brand differentiation, emotional affinity, value and leadership amongst those who
saw the OOH campaign compared to those aware of the brand.




                               Differentiation        Emotional       Value                          Popularity
                                                       Affinity                     Leadership


Heard of Gold Crema             Base Level            Base Level   Base Level      Base Level        Base Level

Recognised either
                                  +10%pt               +19%pt       +12%pt           +7%pt            +3%pt
OOH Creative

Recognised both
                                  +17%pt               +22%pt       +21%pt          +13%pt               -
OOH Creatives



   Significantly higher than ‘Heard of Gold Crema’ at 95% confidence interval



Click on the following link to read a more detailed case study on how traditional large format OOH
advertising is still a dominant medium for brand-building – Brand Building Power of OOH


Source: Posterscope Dip. Base: Total sample (n=952)




Back to Contents page                                              POSTERSCOPE MEDIA DIGEST - Full Year 2012 20
CONVERGENT OOH – INTERACTIVE NFC/QR CODE CAMPAIGNS
2012 was the year that saw the first large scale convergent NFC/QR Code OOH campaigns. Innovative
brands such as Nestlé, Sony and Beck’s took advantage of these mobile technologies and saw high levels
of consumer interaction.

Interaction data has provided great insight into which technologies (QR Code/NFC) consumers choose
to interact with and what times/days are generating the highest levels of response. NFC is experiencing
growing levels of response as more consumers are becoming aware of NFC and many more mobile
handsets are adopting the technology.

Figure 3.0 shows how NFC accounted for 10% of all interactions in March 2012 during the JCDecaux
Reading test. This figure rose to a quarter (25%/23%) for the national campaigns for Kit Kat and Sony
Xperia, which took place 6 months later in Sept/Oct 2012.

Interestingly for campaigns where a specific keyword search term was given, few consumers chose this as
their method of response. This we feel is because consumers enjoy using these newer technologies. When
brands give them an opportunity to interact via them, they chose these. Consumer research below has also
proven they rate interaction experiences highly when using NFC/QR Codes. Search on the other hand is
so familiar that consumers will not use this so often as a method of interaction, but rather to find out more
general information about the brand/campaign.

Figure 3.0: Chosen Technologies - Becks Vier vs Other Major Campaigns




                              Becks Vier           13 Campaigns                  Kit Kat              Sony Xperia

   Campaign             15th Oct – 11th Nov 2012     March 2012          17th Sept – 1st Oct 2012   Oct 1st –14th 2012
 Details & Dates         500/1000       25,000           300                       3,000                   1,000
                         A3 Posters    Beermats    Reading 6 Sheets          National 6 Sheets       National 6 Sheets



                                1,701                  5,400                     2,535                   1,398
                                (54%)                  (90%)                     (75%)                   (77%)



                                1,462                   600                       854                     417
                                (46%)                  (10%)                     (25%)                   (23%)

                                  98                                              224
                             Impressions                                      Impressions
                            (very small %                n/a                 (very small %                n/a
                          choosing search)                                 choosing search)




Back to Contents page                                                 POSTERSCOPE MEDIA DIGEST - Full Year 2012 21
As mentioned above, consumer research has proved that the technologies of NFC/QR Codes are rated
particularly highly as a method of interaction. Research conducted amongst those who interacted with the
Kit Kat campaign proved that 55% rated the QR Code/NFC interaction experience as “very good” whilst the
figure was 25% for search. NFC/QR codes were rated particularly highly for speed, convenience & ease
of use.

Consumer research also proved that interactions have a very positive effect on brand equity. Those interacting
with the poster rated Kit Kat across 8 key brand metrics as 9% pts higher than the control (who didn’t interact).
For those interacting by NFC/QR Code average brand equity scores were 20% pts higher.
Even more profound was that interaction is increasing purchase consideration. Figure 3.1 demonstrates that
of those who interacted, consideration to purchase was 15% pts higher than the control. Whilst for those
interacting via NFC/QR it was 28% pts higher.

Figure 3.1: Interaction Increases Purchase Consideration

                                           Strongly Encourage     Encourage        No Difference     Less Likely



                           Non
                        Interacted      7%        22%                              71%


                        Interactive
                          Search        10%           27%                             63%


                     Interactive           16%                  41%                           44%
                    NFC/QR Code


                            Any
                                         12%             32%                             57%
                        Interaction


                                      0%           20%           40%            60%            80%         100%

Those who interacted with the advert had higher levels of purchase consideration, especially those
interacting via NFC/QR Codes


Please click on the following link to read in full the learnings from the Kit Kat campaign.




Back to Contents page                                              POSTERSCOPE MEDIA DIGEST - Full Year 2012 22
Media Owner Insight Projects



In March 2013 CBS Outdoor’s online research panel work.shop.play. celebrated its first birthday. During its
first 12 months it gained insight on a wide variety of categories including holidays & travel, motors, cosmetics &
beauty, computer gaming, and London attractions... to name a few. To find out more, please click on this link:
CBS Outdoor work.shop.play

Below is the 2013 timetable for forthcoming categories they are asking their panel. If you are interested in
submitting potential questions for these then please contact either:

Russell Smither at russell.smither@posterscope.com or 020 7863 2009
Gemma Proctor directly at CBS Outdoor at gemma.proctor@cbsoutdoor.co.uk or 020 7428 2879




Work.shop.play. London Community
CBS Outdoor wants to investigate the influence Londoners have in terms of the power of their word of mouth.
The hypothesis for this is because of London itself; London is different to the rest of the UK – the people, their
mindsets, attitudes and behaviours are different and they are shaped by the multicultural urban environment they
live in. CBS Outdoor will recruit between 300/400 panellists from the WSP online panel and ask them to take
part in a series of surveys and discussion forums from March to August with the findings being made available in
Autumn 2013. Such insight will hope to complement current WOM studies such as Keller Fay WOM questions
on TouchPoints. Ultimately CBS intends to understand who the London influencers are and how advertisers can
target them.

The London Worker Planning Tool
CBS Outdoor is gaining valuable market insight from its industry approved planning tool. Unlike previous
industry surveys which focus on London’s 7.5 million residents, the London Worker research analyses the day to
day movement and media habits of London’s 3.8 million workers.
For more information on this tool, please click on the following link: London Worker Planning Tool

Back to Contents page                                             POSTERSCOPE MEDIA DIGEST - Full Year 2012 23
Interactive Europe 2
CBS Outdoor recently released the results of a second major pan European study measuring interactive
Out-of-Home across 6 markets. This report provides a 360° view on the iOOH ecosystem incorporating
views and latest trends from consumers, big brands, as well as tips and lessons learned from recent
interactive campaigns.

Please click on the following link to the full presentation: www.interactiveeurope.com




Connected Commuter Panel
JCDecaux’s mobile panel of 1,500 rail commuters from London/South East generated great insight across a
wide number of categories throughout 2012. To find out more, please click on this link: Connected Commuter

In 2013 the Connected Commuter panel has switched to using mobile specialist research company On Device
Research. This ensures they complete the surveys on their mobiles and the aim is to launch an app in the near
future to increase completion rates. Panellists complete one detailed category survey per month (calendar below
for 2013), so if any of these categories are of interest then please contact to suggest potential questions:

Russell Smither at russell.smither@posterscope.com or 020 7863 2009
Chris Felton at chris.felton@jcdecaux.co.uk or 020 7298 1768




Each month there are also 4 smaller weekly “mini surveys” on any topic or current affairs.


Streetalker Panel
JCDecaux’s new StreetTalker Panel will launch in April 2013. The panel of 16-24 year olds will deliver detailed
insights on this youth audience – from brands they love to their everyday habits. Like with Connected Commuter,
panellists will be reached via smartphone with several surveys per month of varying lengths.



Back to Contents page                                            POSTERSCOPE MEDIA DIGEST - Full Year 2012 24
In 2012 Primesight invested substantially in creating a results culture and below is a link to their website with
case studies across a wide range of environments and formats such as digital, specials, lifestyle, retail, roadside
and transport.

Primesight Case Studies




Campaign Research 2012
In 2012 Clear Channel worked in partnership with a number of advertisers driving an understanding of the
power of OOH within the multi-media world. They have a range of case studies which show how OOH, and in
particular 6-sheets, drive awareness of new product launches and brand repositioning, creating an emotional
connection with consumers whilst driving consideration and purchase.

Interactive Out-Of-Home Advertising Research Project
In 2012 Clear Channel also carried out a bespoke research project on their award-winning iD6 unit to
understand interactivity and engagement in out-of-home advertising. The results demonstrate:

•	 How best to engage the consumer
•	 When and where engagement should take place
•	 What type of content is best
•	 Length of time the consumer will interact
•	 What it means for brands who interact with consumers in this way
•	 How to engage with today’s consumer; via mobile, social media or touch screen

For more information on either of these projects please contact:
Lynne Jarrett at lynne.jarrett@clearchannel.co.uk or 0207 478 2971

Clear Channel Research Monitor (CCRM)
In 2013 Clear Channel, via their Research Monitor, will continue to partner with advertisers to provide insights on
audiences and how they interact with OOH advertising within a multi-media world.

Clear Channel Mobile Platform
In March 2013, Clear Channel launched the UK’s first permanent high street mobile platform for outdoor media;
10,000 high-street 6-sheets were initially equipped with both Near Field Communications (NFC) and QR code
capabilities. The consumer will tap or scan their mobile device on interactive panels on high streets and in town
centres right across the UK, providing brands with a platform to deepen their engagement and interaction
with their audiences through interactive content and social media integration. This reiterates out-of-home’s
importance in the media communication mix. For more information click on the following link:
Clear Channel Mobile Platform



Back to Contents page                                              POSTERSCOPE MEDIA DIGEST - Full Year 2012 25

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Posterscope Media Digest - Spring 2013

  • 1. POSTERSCOPE MEDIA DIGEST Prepared By: Insight Department March 2013 Back to Contents page
  • 2. Contents Page Executive Summary 3 Economic Review & Forecast: 2012 And Beyond 4 Media Category Spend 2011 vs. 2012 5 Route - The New OOH Industry Currency 8 Mobile Insight 10 Digital Trends 11 Transport Statistics 12 Insight Tools 13 Media Owner Insight Projects 23
  • 3. Executive Summary • According to the Outdoor Media Centre, outdoor revenue grew by 9.5% in 2012 to £970.1 million. This was considerably higher than the market as a whole and brings outdoor back to its historic highs of 2006-2007. • HM Treasury puts UK GDP stable at 0% for 2012 but with positive news of a return to an estimated 1% growth in 2013. • Ten out of thirteen categories increased their OOH adspend with the top five categories all seeing increases. Technology leads the field with a 34% year-on-year increase, with government & utilities (+28%) and travel (+16%) also experiencing high growth. • Three-fifths of UK adults are now smartphone users and nearly 1/3 of page views in the UK now occur on a smartphone or tablet. • Posterscope undertook several new research projects throughout 2012 and is already applying those learnings. These include research into Time Use Planning, an understanding of our urban environment in “Social Cities” and the 2012 Media Research Group (MRG) award winning presentation ”VirtuoCity”. • New research with Nestlé and Millward Brown demonstrated how traditional OOH is still the dominant medium for driving brand awareness, equity and trial. • 2012 was also the year that OOH launched its first national NFC/QR Code campaigns demonstrating OOH as a convergent interactive medium. • Both CBS Outdoor and JCDecaux have been utilising their research panels over 2012 and new category insights are highlighted. Similarly both are continuing these in 2013 and JCDecaux have launched a youth panel (15-24) called “Streetalker”. • Primesight have released a large number of case studies generated through their Primelife Tools and Clear Channel have available a range of case studies demonstrating the power of OOH in a multi-media world as well as results from their 2012 interactive OOH Advertising Research project. This month sees the launch of Clear Channel Mobile Platform. Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 3
  • 4. Economic Review and Forecast: 2012 and Beyond UK Adspend: According to Warc’s detailed consensus advertising forecast the UK ad market grew by 2.7% in 2012. In official figures from the Outdoor Media Centre, outdoor revenues grew at a significantly higher rate of 9.5% in 2012 to £970.1 million (full year 2011 was £886.3m). This brings outdoor right back to its historic highs in 2006-2007. The standout quarter of the 2012 calendar year was Q3, with 25% growth year-on-year helped by the London 2012 Olympic/Paralympic Games. However every quarter showed outdoor growth with all major environments (transport, roadside, retail and leisure) benefitting from significantly higher spend year on year. The Warc ‘Consensus Forecast’ puts UK advertising growth at 3.0% for 2013 and 3.3% for 2014. The IPA Bellwether Report also has some positive news where marketing executives are cautiously optimistic about an increase in their budgets for 2013 relative to 2012 levels. Preliminary data based on around two-fifths of the survey panel suggest a rise in 2013 budgets with around 33% of the survey panel forecasting an increase, against 25% expecting a fall. The net balance of +8.2%pts is slightly higher than that seen for 2012 (+7.0%pts) and is indicative of cautious optimism for coming year budgets. Tim Lefroy, Chief Executive at the Advertising Association, said: “Despite the shaky economic outlook, 2013 will see overall adspend return to levels last seen before the recession. That’s good news for both UK advertising and UK plc.” UK & Europe Economic Growth: The HM Treasury puts UK GDP growth at 0% for 2012 which is in line with analysts’ forecasts. This broadly flat output for 2012 is the start of a slow but steady climb back into positive growth for the next few years. The Monetary Policy Committee continues to judge that the UK economy is set for a slow but sustained recovery in ‘both demand and effective supply, aided by a further easing in credit conditions’ (Inflation Report, February 2013). The Treasury’s latest report estimates a 1% growth in GDP figures based on independent forecasts. The underlying Eurozone issues however does continue to besiege economists’ confidence in the UK economy, culminating in the recent downgrading in the UK’s credit rating. In 2012 the Eurozone economy is estimated to have shrunk 0.6% and is also predicted to shrink 0.3% in 2013. Global growth is projected to increase during 2013, as the factors underlying soft global activity are expected to subside. Policy actions have lowered acute crisis risks in the Euro area and the United States. Overall global output growth figures: 2012 (3.2%), 2013 (3.5%), 2014 (4.1%) (IMF World Economic Outlook). Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 4
  • 5. Media & Category Spend 2011 vs 2012 Referring to Ebiquity as the source of data, the changes in advertising expenditure between 2011 and 2012 can be measured (Figure 1.0 NB. Data is indicative, not definitive) Ebiquity data suggests that five out of eight media channels have seen a drop in expenditure in 2012, with OOH bucking this trend and creating enormous growth of over 7%. Figure 1.0: Media Spend 2011 vs. 2012 Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 5
  • 6. This is largely due to the ‘Olympics Effect’ which saw OOH expenditure rise by 25.4% year-on-year for Q3 (£270m), the largest increase of all media. As a result, OOH has increased its share of voice to 7.1%, up from 6.5% in 2011 (Figure 1.1). Figure 1.1: Media Share 2011 vs. 2012 2011 2012 Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 6
  • 7. Category Spend: The individual category OOH spends have increased in line with OOH generally. Ten out of thirteen categories increased their adspend with the top five categories all seeing increases. Technology leads the field with a 34% year-on-year increase in OOH spend, with travel (+16%) and government & utilities (+28%) also experiencing high growth. Figure 1.2: OOH Category Spend 2011 vs. 2012 2011 2012 Figure 1.3: OOH Category Spend2011 vs. 2012 Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 7
  • 8. Route – The New OOH Industry Currency Route, whose first release includes bus, underground as well as over 100,000 roadside poster frames, is a revolutionary new industry currency. Posterscope has developed a unique proprietary planning tool, with Route data at its core, which enables us to combine granular respondent data with infinite other data in order to create plans more reflective of our planning craft, intelligence and strategic approach. For more details click Route: The Right Direction in the OOH industry If you haven’t been there already, Route’s website has some very useful summary documents and tools. Here’s some links to a few of them: Quickly look up the male, female and total populations of any Route town, conurbation, or BARB TV area using the Interactive Population Finder Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 8
  • 9. Infographic with some key facts on Route: Route Infographic Summary brochure highlighting the new Route system: Route Brochure Topline numbers behind the complex methodology: Route Methodology Details 10 slide deck demonstrating how it leaves the old currency behind: Route Transformation Or watch the video which tells you the achievement of the currency: Route Film Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 9
  • 10. Mobile Insight • Smartphone ownership is high in the UK, at 58%. (Ofcom) • 82% of phones acquired in Dec 2012 were smartphones. (Comscore) • 1 in 5 Brits used their smartphone to purchase a good or service in December 2012. (Comscore) • Nearly 1/3 of page views in the UK now occur on a smartphone or tablet. (Ofcom) • Top 3 retail activities on a mobile: find store location (26%), compare product prices (20%), research product features (19%). (Ofcom) • 9 out of 10 UK internet users now shop online. (Comscore) • 56% of all adults are aware of 4G, rising to 73% amongst adults who own a smartphone. Around a quarter of all adults have a good understanding of 4G and are able to correctly identify implications and functionality. (Technology Tracker Q4 2012) To access more detailed statistics, please follow the below links: Ofcom International Communications Market Report 2012 ComScore 2013 Digital Future in Focus Ipsos Technology Tracker Q4 2012 Figure below: Device Preferences Throughout The Day Tablets The share of popular at device page traffic night shows when in the day each Share of Device Page Traffic on a Typical Workday device is used, Mobiles brighten PCs dominate for example, the the commute working hours share of tablet use is highest in the evening. Both commuting times show an increase in mobile usage. This shows how mobile use is linked to being out of home. Late Early Early Early Prime Night Morning Evening Evening (8pm - 12am) (12am - 7am) (7am - 10am) (10am - 5pm) (5pm - 8pm) Source: comScore Device Essentials, Monday, 21st January 2013, UK Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 10
  • 11. Digital Trends Stats for 2013: Tablets have grown 49.5% in 2012 and by 2015 1 in 3 of all computers shipped will be a tablet. In 2013, mobile phones will overtake PCs as the most common Web access device worldwide. (Dynamit Digital Trends 2013) Trends for 2013: Human-centred tech: as voice activated systems and gesture-based recognition become more sophisticated, and experimentation with wearable computing and emotion recognition grows, technology will increasingly adapt to humans. It will become more intuitive, integrating more seamlessly into our lives, rather than requiring people to adjust to it. “We’re entering an age of human-centred design, shaped around people and their existing habits and body language,” Olof Schybergson founder and CEO of digital consultancy Fjord, told Fast Company. (JWT 100 Trends) NFC tags: with about 300 million near field communication-enabled mobile devices expected to sell worldwide in 2013, watch for wide adoption of customisable NFC tags. User can program these small tags to initiate an array of functions on mobile devices. Brands like Sony (Xperia SmartTags) and Samsung (TecTiles stickers) are now in the game. The tags have interesting potential for brands which can use them to simplify processes like downloading information or even making a purchase. (JWT 100 Trends) Transformable designs: like digital wallpaper and customisable furniture will bring the easily modifiable aesthetic of the virtual world into the real world. Enabled by intelligent projectors, surfaces and materials, the physical will become digital. (Sparks and Honey) Predictive Personalisation: brands will increasingly use data analysis to predict customer behaviour, needs or wants- and tailor offers and communications very precisely. We’ll see data scientists become the new hotshots, marketers offering Hyper-Personalised Customer Service and consumers focusing on Personal Data Ownership. (JWT 100 Trends) Everything is retail: Shopping is shifting from an activity that takes place in physical stores or online to a value exchange that can play out in multiple new and novel ways. Brands will become increasingly creative in where and how they sell their goods. (JWT 100 Trends) JWT 100 Trends 2013 Sparks and honey 2013 Trends Dynamit Digital Trends 2013 Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 11
  • 12. Transport Statistics The latest published results show that over both the long and short term there has been an increase in total passenger numbers/distance travelled driven by nearly all forms of transport. Air Travel: • There were 219 million terminal passengers (arrivals and departures) at UK airports in 2011, 4% more than in 2010. Terminal passenger numbers have more than doubled since 1990 (102,418,000). Rail Travel: • Since privatisation (1994/95), the number of journeys made by national rail has doubled from 0.7 billion to 1.5 billion in 2011/12 (52% increase since 2001/02). In 2011/2012 alone, passenger journeys rose by 7.8% compared to the previous year. Bus Travel: • There were 4.7 billion bus passenger journeys in England in 2011/12. This is a 0.5% increase from the 2010/11 level. Car Travel: • The number of licensed motor vehicles in Great Britain has increased from about 4 million in 1950 to over 34 million in 2011. • In 2011, the overall motor vehicle traffic volume in Great Britain was 303.8 billion vehicle miles. This is similar to traffic volume in 2010 (303.2 billion vehicle miles). • Car traffic increased slightly (0.4%) between 2010 and 2011, from 239.8 to 240.7 billion vehicle miles. London Travel: • The total number of trips in London in 2011 was 25.5 million per day, an increase of 1% over the previous year. There has been a 4.9% annual increase from 2010 to 2011 in number of underground trips. • Underground grew particularly strongly, with 7.3% more passenger kilometres travelled and 5.7% more journey stages compared with 2010/11. A total of 72 million train kilometres were operated on the Underground in 2011/12, up from 69 million in 2010/11 and above the previous high of 71 million in 2008/09. • The 5.7% increase in journey stages means the underground transported 1,171 million passengers in 2011/12 Transport Statistics 2012 TFL London Report 5 Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 12
  • 13. Insight Tools Geography of Time/Touchpoints The Geography of Time (GoT) research recorded 1,200 days of consumers’ activities through a PDA diary. The PDA diary was similar to Touchpoints and analysing the two data sources can create some very interesting insight about time use and in particular planning OOH by time of day. When planning OOH to reach consumers at a particular time of day you could argue that there are four major factors that need to be considered. Where you are, what you are doing, who you are with and what is your wellbeing/mood. WH E O AR YO U U O Y AR RE E E WI WH TH WH NG AT EI YO LB U EL R A E W DO UR IN YO G Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 13
  • 14. For example, Figure 2.0 demonstrates when 16-34 year olds tell us they are socialising on an average Thursday to Saturday. Socialising occurs all day but peaks at around 8.30-9pm. At this time a massive 46% are watching TV, but only 11% of them are watching TV and socialising. Whilst 28% of 16-34 are OOH at 9pm and half of them tell us they are OOH and socialising. Therefore if brand messages are intended to be seen by the target consumer in a social situation then OOH is an ideal medium for this. Figure 2.0: OOH The Social Medium OOH = Travelling, Elsewhere indoors, Elsewhere Outdoors Source: Touchpoints 2012 Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 14
  • 15. Please click on the following link which will take you through to the full presentation around planning OOH by time of day – Planning OOH by Time of Day Also check out the following video showing some great examples of how brands have planned and adapted their creative around time – It’s All In The Timing Social Cities Wellbeing is determined by many macro factors such as the Economy, Governance, Natural Environment and realistically most of this is beyond our control. However an individual’s wellbeing is also largely affected by more social aspects such as what we do, where we live and our relationships as summarised in the figure below: TEXTUAL DOMAI NS CON The Economy I ND IVI DUA CTI NG LW FFE EL R SA L-B CTO EI NG FA Health (Physical/Mental) What We Do Work & leisure balance Educational UAL WELLB Personal ID E Skills IV Finance Where We Live IN IND Homes, local environment, G community, facilities g Pe o p b ein e ll l e’ Our Relationships s rw w ei o n Where as f th Our We Live sess m e nt o Relationships With family, friends and community nt nme Go viro ver ne En What We Do nc al e ur at N Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 15
  • 16. 90% of the GB population live in urban areas and as such our understanding of how people perceive their urban environments is vital ... particularly as most OOH inventory is in conurbations. So we commissioned an insight project surveying 3,500 respondents from 5 major GB conurbations to gain insight into city life. We also compared the Geography of Time PDA study to time use studies from the past to understand how this might affect wellbeing: Some key insights include... • In 1974 the separation between work & leisure was distinct but today the boundaries are far more blurred • People are happiest when they are with others doing any number of social activities, which has clear implications for joint targeting • Perceptions of cities is improving particularly around leisure and shopping facilities • Brands have opportunities to give back to the community particularly in the provision of public spaces & leisure. Even more poignant now as the cost of leisure is increasing • Community spirit improved in 2012 with the Jubilee and Olympics but we don’t really socialise with our neighbours - as such we travel to meet up with family and friends Please click on the following link to read the full presentation: Social Cities Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 16
  • 17. VirtuoCity VirtuoCity is a joint insight project between Posterscope and JCDecaux. It is a 4-minute driving simulation where research respondents watch video footage that follows a car driving through the suburbs and into the town centre. Specialist laptops measure respondents’ eye-tracking, and then recall studies identify the memorability of different OOH advertising variables within the virtual city. These OOH variables included size, orientation, frequency and animation. The brand creatives and poster locations were rotated for different respondents, so the results were based on the advertising variables rather than the creative. Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 17
  • 18. VirtuoCity provides great insight into levels of fixation, recall and the “Engagement Index” for OOH exposure elements. The example in the figure below demonstrates this for poster size: Small Medium Large Please click on the following link to watch a VirtuoCity video: If you have not seen the presentation then please get in touch with your regular Posterscope contact or Russell Smither at russell.smither@posterscope.com or 020 7863 2009 to arrange a date. In future months we hope to transfer these learnings from the virtual world into the real world to plan OOH more effectively. This will be done by applying the modelled VirtuoCity results to the new OOH industry currency – Route. VirtuoCity was also voted Best Research Paper at the 2012 MRG Conference... “Love Posterscope/JCDecaux paper proving some long held beliefs about size, orientation, frequency and animation value in OOH” Kristin Bayliss, Universal McCann “One of the coolest presentations I’ve ever seen. It’s like grand theft auto of the OOH planning world” Mediatel Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 18
  • 19. OOH – THE BRAND BUILDING MEDIUM A recent report from the IPA suggested that the largest part of an advertising budget should still be invested in media with a mass reach and long-term effects. At least 60% should be invested in such brand- building media. OOH has always been upheld as a broadcast medium, particularly large format posters, that have strong brand building potential due to their mass reach and stature. In 2012 Nestlé launched an NPD, Nescafé Gold Crema, using a large format 48 sheet campaign. Research conducted by brand tracking specialists, Millward Brown, proved the effect of OOH in driving significant increases in brand awareness, trial and importantly brand equity. The figure below demonstrates how respondents who saw the OOH campaign were: • 24% pts more likely to be aware of Gold Crema • 8% pts more likely to have trialled Gold Crema • 4% pts more likely to buy Gold Crema nowadays Total Sample: % Recognised Neither: % Buy nowadays Base Level -1%pt Ever tried Base Level -3%pt Aware Base Level -6%pt Recognised Either: % Recognised Both: % Buy nowadays +4%pt +7%pt Ever tried +8%pt +11%pt Aware +24%pt +29%pt Significantly higher than ‘Recognised neither’ at 95% confidence interval Source: Posterscope Dip. Base: Total sample (n=952) Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 19
  • 20. The figure below also demonstrates how the OOH Campaign drove brand equity. Significant increases were seen for the measures of brand differentiation, emotional affinity, value and leadership amongst those who saw the OOH campaign compared to those aware of the brand. Differentiation Emotional Value Popularity Affinity Leadership Heard of Gold Crema Base Level Base Level Base Level Base Level Base Level Recognised either +10%pt +19%pt +12%pt +7%pt +3%pt OOH Creative Recognised both +17%pt +22%pt +21%pt +13%pt - OOH Creatives Significantly higher than ‘Heard of Gold Crema’ at 95% confidence interval Click on the following link to read a more detailed case study on how traditional large format OOH advertising is still a dominant medium for brand-building – Brand Building Power of OOH Source: Posterscope Dip. Base: Total sample (n=952) Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 20
  • 21. CONVERGENT OOH – INTERACTIVE NFC/QR CODE CAMPAIGNS 2012 was the year that saw the first large scale convergent NFC/QR Code OOH campaigns. Innovative brands such as Nestlé, Sony and Beck’s took advantage of these mobile technologies and saw high levels of consumer interaction. Interaction data has provided great insight into which technologies (QR Code/NFC) consumers choose to interact with and what times/days are generating the highest levels of response. NFC is experiencing growing levels of response as more consumers are becoming aware of NFC and many more mobile handsets are adopting the technology. Figure 3.0 shows how NFC accounted for 10% of all interactions in March 2012 during the JCDecaux Reading test. This figure rose to a quarter (25%/23%) for the national campaigns for Kit Kat and Sony Xperia, which took place 6 months later in Sept/Oct 2012. Interestingly for campaigns where a specific keyword search term was given, few consumers chose this as their method of response. This we feel is because consumers enjoy using these newer technologies. When brands give them an opportunity to interact via them, they chose these. Consumer research below has also proven they rate interaction experiences highly when using NFC/QR Codes. Search on the other hand is so familiar that consumers will not use this so often as a method of interaction, but rather to find out more general information about the brand/campaign. Figure 3.0: Chosen Technologies - Becks Vier vs Other Major Campaigns Becks Vier 13 Campaigns Kit Kat Sony Xperia Campaign 15th Oct – 11th Nov 2012 March 2012 17th Sept – 1st Oct 2012 Oct 1st –14th 2012 Details & Dates 500/1000 25,000 300 3,000 1,000 A3 Posters Beermats Reading 6 Sheets National 6 Sheets National 6 Sheets 1,701 5,400 2,535 1,398 (54%) (90%) (75%) (77%) 1,462 600 854 417 (46%) (10%) (25%) (23%) 98 224 Impressions Impressions (very small % n/a (very small % n/a choosing search) choosing search) Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 21
  • 22. As mentioned above, consumer research has proved that the technologies of NFC/QR Codes are rated particularly highly as a method of interaction. Research conducted amongst those who interacted with the Kit Kat campaign proved that 55% rated the QR Code/NFC interaction experience as “very good” whilst the figure was 25% for search. NFC/QR codes were rated particularly highly for speed, convenience & ease of use. Consumer research also proved that interactions have a very positive effect on brand equity. Those interacting with the poster rated Kit Kat across 8 key brand metrics as 9% pts higher than the control (who didn’t interact). For those interacting by NFC/QR Code average brand equity scores were 20% pts higher. Even more profound was that interaction is increasing purchase consideration. Figure 3.1 demonstrates that of those who interacted, consideration to purchase was 15% pts higher than the control. Whilst for those interacting via NFC/QR it was 28% pts higher. Figure 3.1: Interaction Increases Purchase Consideration Strongly Encourage Encourage No Difference Less Likely Non Interacted 7% 22% 71% Interactive Search 10% 27% 63% Interactive 16% 41% 44% NFC/QR Code Any 12% 32% 57% Interaction 0% 20% 40% 60% 80% 100% Those who interacted with the advert had higher levels of purchase consideration, especially those interacting via NFC/QR Codes Please click on the following link to read in full the learnings from the Kit Kat campaign. Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 22
  • 23. Media Owner Insight Projects In March 2013 CBS Outdoor’s online research panel work.shop.play. celebrated its first birthday. During its first 12 months it gained insight on a wide variety of categories including holidays & travel, motors, cosmetics & beauty, computer gaming, and London attractions... to name a few. To find out more, please click on this link: CBS Outdoor work.shop.play Below is the 2013 timetable for forthcoming categories they are asking their panel. If you are interested in submitting potential questions for these then please contact either: Russell Smither at russell.smither@posterscope.com or 020 7863 2009 Gemma Proctor directly at CBS Outdoor at gemma.proctor@cbsoutdoor.co.uk or 020 7428 2879 Work.shop.play. London Community CBS Outdoor wants to investigate the influence Londoners have in terms of the power of their word of mouth. The hypothesis for this is because of London itself; London is different to the rest of the UK – the people, their mindsets, attitudes and behaviours are different and they are shaped by the multicultural urban environment they live in. CBS Outdoor will recruit between 300/400 panellists from the WSP online panel and ask them to take part in a series of surveys and discussion forums from March to August with the findings being made available in Autumn 2013. Such insight will hope to complement current WOM studies such as Keller Fay WOM questions on TouchPoints. Ultimately CBS intends to understand who the London influencers are and how advertisers can target them. The London Worker Planning Tool CBS Outdoor is gaining valuable market insight from its industry approved planning tool. Unlike previous industry surveys which focus on London’s 7.5 million residents, the London Worker research analyses the day to day movement and media habits of London’s 3.8 million workers. For more information on this tool, please click on the following link: London Worker Planning Tool Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 23
  • 24. Interactive Europe 2 CBS Outdoor recently released the results of a second major pan European study measuring interactive Out-of-Home across 6 markets. This report provides a 360° view on the iOOH ecosystem incorporating views and latest trends from consumers, big brands, as well as tips and lessons learned from recent interactive campaigns. Please click on the following link to the full presentation: www.interactiveeurope.com Connected Commuter Panel JCDecaux’s mobile panel of 1,500 rail commuters from London/South East generated great insight across a wide number of categories throughout 2012. To find out more, please click on this link: Connected Commuter In 2013 the Connected Commuter panel has switched to using mobile specialist research company On Device Research. This ensures they complete the surveys on their mobiles and the aim is to launch an app in the near future to increase completion rates. Panellists complete one detailed category survey per month (calendar below for 2013), so if any of these categories are of interest then please contact to suggest potential questions: Russell Smither at russell.smither@posterscope.com or 020 7863 2009 Chris Felton at chris.felton@jcdecaux.co.uk or 020 7298 1768 Each month there are also 4 smaller weekly “mini surveys” on any topic or current affairs. Streetalker Panel JCDecaux’s new StreetTalker Panel will launch in April 2013. The panel of 16-24 year olds will deliver detailed insights on this youth audience – from brands they love to their everyday habits. Like with Connected Commuter, panellists will be reached via smartphone with several surveys per month of varying lengths. Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 24
  • 25. In 2012 Primesight invested substantially in creating a results culture and below is a link to their website with case studies across a wide range of environments and formats such as digital, specials, lifestyle, retail, roadside and transport. Primesight Case Studies Campaign Research 2012 In 2012 Clear Channel worked in partnership with a number of advertisers driving an understanding of the power of OOH within the multi-media world. They have a range of case studies which show how OOH, and in particular 6-sheets, drive awareness of new product launches and brand repositioning, creating an emotional connection with consumers whilst driving consideration and purchase. Interactive Out-Of-Home Advertising Research Project In 2012 Clear Channel also carried out a bespoke research project on their award-winning iD6 unit to understand interactivity and engagement in out-of-home advertising. The results demonstrate: • How best to engage the consumer • When and where engagement should take place • What type of content is best • Length of time the consumer will interact • What it means for brands who interact with consumers in this way • How to engage with today’s consumer; via mobile, social media or touch screen For more information on either of these projects please contact: Lynne Jarrett at lynne.jarrett@clearchannel.co.uk or 0207 478 2971 Clear Channel Research Monitor (CCRM) In 2013 Clear Channel, via their Research Monitor, will continue to partner with advertisers to provide insights on audiences and how they interact with OOH advertising within a multi-media world. Clear Channel Mobile Platform In March 2013, Clear Channel launched the UK’s first permanent high street mobile platform for outdoor media; 10,000 high-street 6-sheets were initially equipped with both Near Field Communications (NFC) and QR code capabilities. The consumer will tap or scan their mobile device on interactive panels on high streets and in town centres right across the UK, providing brands with a platform to deepen their engagement and interaction with their audiences through interactive content and social media integration. This reiterates out-of-home’s importance in the media communication mix. For more information click on the following link: Clear Channel Mobile Platform Back to Contents page POSTERSCOPE MEDIA DIGEST - Full Year 2012 25