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POINTWEST
Career Talk
           De La Salle
            University
         29 June 2012
Kevin F. Dion
Business Analyst / Software Engineer
Pointwest Innovations Corporation

De La Salle University – Manila
BS Electronics and Communications
Engineering
December 2009

Licensed Electronics Engineer
President, Electronics and Communications
Engineering Society (DLSU-ECES) - 2008

*Development of Employee Journal
*Human Resource Department Process Review and
Analysis
*Development of a POS application for a furniture
 leasing and selling company in the US
*Project Management Knowledge Site Development
*Offline Remittance System Development
*Re-architecture of a Broadcast Traffic System
Where do you want to go?

 What are you looking for?

How far are you willing to go?
You are at a crossroads in life…



                            educationfamily friends, career, travel,
                            work-life balance, working environment,
                            learning and development, benefits,
                            room for growth, compensation,
                            values, opportunities,
                            relationships, job security, self-
                            management, creativity, leadership,
                            rewards/recognition, mentors, Social
                            Responsibilities
How do you see yourself..
2-3 YEARS FROM NOW?
Analyst
Designer
QA Analyst
IT Architect
Project Manager
Software
Developer
Where you will go…

  How far you will go…

     How soon you will get there…

        Who you will meet along the way…

           What you will accomplish…

             What you will learn…

                How much you will contribute…

                     Whether you will enjoy the journey…



Will depend on the foundation you will build in the
                         next 2-3 years
Pointing you to the right direction

Setting you on the right path
Helping you build a solid foundation
WHO WE ARE NOT

                                   We do NOT claim to be
                                   Goliaths of the industry

                                    We are NOT a foreign-
                                         owned company

                                        We are NOT a call
                                         center company


Pointwest Makati Delivery Center
Grow with us.
709
                                                                                                                           19.79
                                                  576
                                    504                                                                             15.6
  Headcount                                466                         Revenue (US$MM)               13.25
                             409                                                                             11.3
                                                                                              10.5
                      252                                                               7.1
         137   152                                                              4.51
 60                                                                      2.42
                                                                0.72

2003    2004   2005   2006   2007   2008   2009   2010   2011   2003    2004    2005   2006   2007   2008    2009   2010   2011

       2003 – Established US subsidiary
       2005 – Started BPO service in healthcare
       2006 – Appraised at CMMI Maturity Level 3
              Accredited under CBI by the Dutch Government
       2007 – Made $10M in revenue with a headcount of 409
       2008 – Started operations at the UP-Ayala Land Technohub
              Recognized as the Best Mid-Sized Locally Owned BPO Company of the Year at
                the Intl ICT Awards and Most Progressive Homegrown IT Service Company at
                the e-Services Awards
       2011 – Closed the year with a 27% jump in revenue at $19.79M, from $15M the previous
                year
Go places with us.
GLOBAL PRESENCE



                                               Oregon
                                               Minnesota
                                               Arkansas
                                               Atlanta
                                               New Jersey



                   PHILIPPINES




Singapore




                                 New Zealand
            Melbourne
Help us provide value-added IT
services.
CLIENT ENGAGEMENT MODEL
                          SOLUTIONS DEVELOPMENT MATRIX

        SERVICE/                                   DEVELOPMENT PROCESS
        SOLUTION
  APPLICATION DEVELOPMENT
                                 REQ                APP
    APPLICATION CONVERSION                                            CONSTRUCT             TEST             TRANSITION
                                 ENGG              DESIGN
   APPLICATION MAINTENANCE


       APPLICATION TESTING
                                 PLAN              DESIGN             EXECUTE              CERTIFY            TURNOVER
  BUSINESS PROCESS OUTSOURCING




                  HELP DESK      ASSESS              FIX               DEPLOY              REPORT                 REVIEW




CMMI®-SW, Maturity
Level 3 compliant
                                      PPQA/              PPQA/                PPQA/                  PPQA/
                                    Verification       Verification         Verification           Verification
Gain expertise with us.
VERTICALS/ INDUSTRIES



TRANSPORTATION            BANKING &          UTILITIES         HEALTHCARE              RETAIL
                          INSURANCE
      airline                                 telecom         pharmacy benefit   supplier mgmt
Airport/ ground ops                                                mgmt          Contract mgmt
                            banking      Billing
Accounting                               Service request                         merchandising
                      Online banking                         Clinical rules
Finance                                  mgmt                                    Fulfillment
                      Mobile banking                         Formulary pricing
HR                                              gas                              Forecasting
                      Remittance                             Drug utilization
e-Commerce                                                                           distribution
                      Integration with                       review
Sales & marketing                        Capacity planning
                      investment                                                 Inventory
Technical ops                            Pipeline
                      banking                                                    RFID/ bar code scan
      trucking
                                         Operations
                                                                                 Shipping
                          insurance      Billing
Marketing                                                                        Business Intelligence
Pricing               Life / non life         electric
                                                                                 store management
Finance               Claims mgmt                                                POS systems
                                         Service request
HR/ payroll           Underwriting                                               E-commerce
                                         mgmt
Asset mgmt            Service request
                                         Metering                                     marketing
Capacity mgmt         mgmt
                                         Billing                                 Loyalty mgmt
Learn with us.
Reengineering             ERP interfaces      Re-architecture
Data-centric architecture
         Workflow engines        Internationalization/Localization
 RFID            Report Generator                framework
                                    Dashboard
Legacy integration                                       mobile
      Enterprise Service Bus   Rule-based        interfaces
ETL
    enterprise                          Mobile Platforms
                                Rule engine
                                             UI Frameworks
 Security management
                                                          barcode
              Web 2.0             File management
POS
           Self-service kiosks              Web services
Content Management                   Service Oriented Architecture
              Gateway frameworks      Portal framework
Build your skills with
us.
SKILLS PROFILE/ TECHNOLOGY PRACTICES




Technology Practices



    Microsoft      Java     Testing    Mainframe   Mobile




                          Foundation for Enterprise Services
WORK
 and
PLAY
with us
Kevin
  @
Work
Small fish in a big pond?




                            Or big fish in a world-class pond?

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POINTWEST Careers

  • 1. POINTWEST Career Talk De La Salle University 29 June 2012
  • 2. Kevin F. Dion Business Analyst / Software Engineer Pointwest Innovations Corporation De La Salle University – Manila BS Electronics and Communications Engineering December 2009 Licensed Electronics Engineer President, Electronics and Communications Engineering Society (DLSU-ECES) - 2008 *Development of Employee Journal *Human Resource Department Process Review and Analysis *Development of a POS application for a furniture leasing and selling company in the US *Project Management Knowledge Site Development *Offline Remittance System Development *Re-architecture of a Broadcast Traffic System
  • 3. Where do you want to go? What are you looking for? How far are you willing to go?
  • 4. You are at a crossroads in life… educationfamily friends, career, travel, work-life balance, working environment, learning and development, benefits, room for growth, compensation, values, opportunities, relationships, job security, self- management, creativity, leadership, rewards/recognition, mentors, Social Responsibilities
  • 5. How do you see yourself.. 2-3 YEARS FROM NOW?
  • 7. Where you will go… How far you will go… How soon you will get there… Who you will meet along the way… What you will accomplish… What you will learn… How much you will contribute… Whether you will enjoy the journey… Will depend on the foundation you will build in the next 2-3 years
  • 8. Pointing you to the right direction Setting you on the right path Helping you build a solid foundation
  • 9. WHO WE ARE NOT We do NOT claim to be Goliaths of the industry We are NOT a foreign- owned company We are NOT a call center company Pointwest Makati Delivery Center
  • 11. 709 19.79 576 504 15.6 Headcount 466 Revenue (US$MM) 13.25 409 11.3 10.5 252 7.1 137 152 4.51 60 2.42 0.72 2003 2004 2005 2006 2007 2008 2009 2010 2011 2003 2004 2005 2006 2007 2008 2009 2010 2011 2003 – Established US subsidiary 2005 – Started BPO service in healthcare 2006 – Appraised at CMMI Maturity Level 3 Accredited under CBI by the Dutch Government 2007 – Made $10M in revenue with a headcount of 409 2008 – Started operations at the UP-Ayala Land Technohub Recognized as the Best Mid-Sized Locally Owned BPO Company of the Year at the Intl ICT Awards and Most Progressive Homegrown IT Service Company at the e-Services Awards 2011 – Closed the year with a 27% jump in revenue at $19.79M, from $15M the previous year
  • 13. GLOBAL PRESENCE Oregon Minnesota Arkansas Atlanta New Jersey PHILIPPINES Singapore New Zealand Melbourne
  • 14. Help us provide value-added IT services.
  • 15. CLIENT ENGAGEMENT MODEL SOLUTIONS DEVELOPMENT MATRIX SERVICE/ DEVELOPMENT PROCESS SOLUTION APPLICATION DEVELOPMENT REQ APP APPLICATION CONVERSION CONSTRUCT TEST TRANSITION ENGG DESIGN APPLICATION MAINTENANCE APPLICATION TESTING PLAN DESIGN EXECUTE CERTIFY TURNOVER BUSINESS PROCESS OUTSOURCING HELP DESK ASSESS FIX DEPLOY REPORT REVIEW CMMI®-SW, Maturity Level 3 compliant PPQA/ PPQA/ PPQA/ PPQA/ Verification Verification Verification Verification
  • 17. VERTICALS/ INDUSTRIES TRANSPORTATION BANKING & UTILITIES HEALTHCARE RETAIL INSURANCE airline telecom pharmacy benefit supplier mgmt Airport/ ground ops mgmt Contract mgmt banking Billing Accounting Service request merchandising Online banking Clinical rules Finance mgmt Fulfillment Mobile banking Formulary pricing HR gas Forecasting Remittance Drug utilization e-Commerce distribution Integration with review Sales & marketing Capacity planning investment Inventory Technical ops Pipeline banking RFID/ bar code scan trucking Operations Shipping insurance Billing Marketing Business Intelligence Pricing Life / non life electric store management Finance Claims mgmt POS systems Service request HR/ payroll Underwriting E-commerce mgmt Asset mgmt Service request Metering marketing Capacity mgmt mgmt Billing Loyalty mgmt
  • 19. Reengineering ERP interfaces Re-architecture Data-centric architecture Workflow engines Internationalization/Localization RFID Report Generator framework Dashboard Legacy integration mobile Enterprise Service Bus Rule-based interfaces ETL enterprise Mobile Platforms Rule engine UI Frameworks Security management barcode Web 2.0 File management POS Self-service kiosks Web services Content Management Service Oriented Architecture Gateway frameworks Portal framework
  • 20. Build your skills with us.
  • 21. SKILLS PROFILE/ TECHNOLOGY PRACTICES Technology Practices Microsoft Java Testing Mainframe Mobile Foundation for Enterprise Services
  • 24. Small fish in a big pond? Or big fish in a world-class pond?