SlideShare a Scribd company logo
1 of 2
TAG Transmittal #13380 – KA 17” Chrome Clad Wheel Noise
Issue:
Customer field reports for 17” chrome clad wheels making a clicking or creaking noise
while driving. Noise generated at lower vehicle speeds. Clean point broken from previous
TAG #12489 – 1/12/07. TSB completed at dealership to address noise issue. Part number
1BK49TRMAA affected.
eCIMS 246977 created to track issue. McKechnie & Prime added as Issue Solvers.
Actions:
Inspection & Initial Clean Point:
• Initiated 3CPR at TNAP / Oakley on 8/29/07. Rejection of 314 wheels out
of 364 at Oakley.
• 100% certification initiated at McKechnie. 100% failure rate of product
tested in-house. Tested initial 150 wheels out of ~1500 wheels. Sorting to
continue.
• Utilized previously identified sort criteria – hand pressure in vent windows
at rim. Test Procedure created/documented and uploaded into eCIMS.
• Clean point at Oakley established on 8/30/07. Clean point at sequence #
6122650, VIN # 130246. Product Action has been thru 30 of the 55
wheels in the latest shipment. All have passed.
• Additional 100 pc expedited shipment at 5pm on 8/30/07. Passed
McKechnie hand pressure sort. Product Action to be on-site to complete
hand pressure sort at Oakley.
• Freddy Burgess (McKechnie) to provide shipment/production schedule to
ensure clean point at Oakley maintained. Plan to include required parts for
retrofit operation. Oakley assembled 32 vehicles on 8/30 with non-
certified material. Due by COB - 8/30/07.
• Mopar stock to be identified. Deb Ziegenfelder to contact Dennis Splitt on
available stock. Due on 8/31/07.
Root Cause:
• Initial review of process parameter data shows assembly process out of
specification for RTV volume. Specification calls out 165 +/- 15 cc of
RTV. Volumes ranged from mid 80’s to upper 180’s for the timeframe of
Jan 12 – Aug 23.
• McKechnie produced 200 clad assemblies on 8/29 with process
parameters in the required specification for RTV volume. 180 parts passed
the pressure test. (Anticipate the other 20 passing the pressure test after the
proper cure time of 24hrs.)
• McKechnie confirmed the RTV pattern matches the approved clear clad
samples from Jan 07. Digital photos uploaded into eCIMS.
• 3 Legged 5 Why being developed. Due by Tues 10am – 9/3.
• McKechnie investigating how the RTV volume was adjusted and why.
Press pressure also showed deviations from 15, 30 and 50%.
Corrective Action:
• Production of clad wheel assemblies to the proper process parameters
established on 8/29/07.
• PCA still to be determined.
• Discuss addition of RTV Volume to the part print.
• Control Plan not updated for actions implemented in January. Open issue.
• Discuss utilization of dock audit with pressure test after 24 hour cure time.
LPA needs to review process parameters at the clad assembly process.
• Error proofing needs to be implemented at the clad cell. Parts outside of
the process tolerance should not have clad applied. Process parameters
need to be ‘locked out’.

More Related Content

Viewers also liked

MICHELLE SCOTT DESIGN, LLC. – Corporate Identities
MICHELLE SCOTT DESIGN, LLC. – Corporate IdentitiesMICHELLE SCOTT DESIGN, LLC. – Corporate Identities
MICHELLE SCOTT DESIGN, LLC. – Corporate IdentitiesMichelle Scott
 
Sunil saini grooming assignment ppt
Sunil saini grooming assignment pptSunil saini grooming assignment ppt
Sunil saini grooming assignment pptSunil Saini
 
How to Measure the Metrics that Determine Real Progress
How to Measure the Metrics that Determine Real ProgressHow to Measure the Metrics that Determine Real Progress
How to Measure the Metrics that Determine Real ProgressLean Startup Machine
 
Снижение времени ТО думпкарного состава из 12 единиц индивидуально для ст. Южная
Снижение времени ТО думпкарного состава из 12 единиц индивидуально для ст. ЮжнаяСнижение времени ТО думпкарного состава из 12 единиц индивидуально для ст. Южная
Снижение времени ТО думпкарного состава из 12 единиц индивидуально для ст. ЮжнаяSixSigmaOnline
 
Cs690 object oriented_software_engineering_team01_ report
Cs690 object oriented_software_engineering_team01_ reportCs690 object oriented_software_engineering_team01_ report
Cs690 object oriented_software_engineering_team01_ reportKhushboo Wadhwani
 
uKinect: the Signed Internet - Gesture Control
uKinect: the Signed Internet - Gesture ControluKinect: the Signed Internet - Gesture Control
uKinect: the Signed Internet - Gesture ControlJonathan Hassell
 
Η Γλώσσα C - Μάθημα 3
Η Γλώσσα C - Μάθημα 3 Η Γλώσσα C - Μάθημα 3
Η Γλώσσα C - Μάθημα 3 Dimitris Psounis
 
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 10 (ΕΚΤΥΠΩΣΗ)
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 10 (ΕΚΤΥΠΩΣΗ)ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 10 (ΕΚΤΥΠΩΣΗ)
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 10 (ΕΚΤΥΠΩΣΗ)Dimitris Psounis
 
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 11 (ΕΚΤΥΠΩΣΗ)
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 11 (ΕΚΤΥΠΩΣΗ)ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 11 (ΕΚΤΥΠΩΣΗ)
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 11 (ΕΚΤΥΠΩΣΗ)Dimitris Psounis
 

Viewers also liked (12)

MICHELLE SCOTT DESIGN, LLC. – Corporate Identities
MICHELLE SCOTT DESIGN, LLC. – Corporate IdentitiesMICHELLE SCOTT DESIGN, LLC. – Corporate Identities
MICHELLE SCOTT DESIGN, LLC. – Corporate Identities
 
Sunil saini grooming assignment ppt
Sunil saini grooming assignment pptSunil saini grooming assignment ppt
Sunil saini grooming assignment ppt
 
How to Measure the Metrics that Determine Real Progress
How to Measure the Metrics that Determine Real ProgressHow to Measure the Metrics that Determine Real Progress
How to Measure the Metrics that Determine Real Progress
 
Re Logo & Identities Design - Zinca showcase
Re Logo & Identities Design - Zinca showcaseRe Logo & Identities Design - Zinca showcase
Re Logo & Identities Design - Zinca showcase
 
Электронные рельсы
Электронные рельсыЭлектронные рельсы
Электронные рельсы
 
Снижение времени ТО думпкарного состава из 12 единиц индивидуально для ст. Южная
Снижение времени ТО думпкарного состава из 12 единиц индивидуально для ст. ЮжнаяСнижение времени ТО думпкарного состава из 12 единиц индивидуально для ст. Южная
Снижение времени ТО думпкарного состава из 12 единиц индивидуально для ст. Южная
 
Cs690 object oriented_software_engineering_team01_ report
Cs690 object oriented_software_engineering_team01_ reportCs690 object oriented_software_engineering_team01_ report
Cs690 object oriented_software_engineering_team01_ report
 
uKinect: the Signed Internet - Gesture Control
uKinect: the Signed Internet - Gesture ControluKinect: the Signed Internet - Gesture Control
uKinect: the Signed Internet - Gesture Control
 
ΠΛΗ10 ΤΕΣΤ 21
ΠΛΗ10 ΤΕΣΤ 21ΠΛΗ10 ΤΕΣΤ 21
ΠΛΗ10 ΤΕΣΤ 21
 
Η Γλώσσα C - Μάθημα 3
Η Γλώσσα C - Μάθημα 3 Η Γλώσσα C - Μάθημα 3
Η Γλώσσα C - Μάθημα 3
 
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 10 (ΕΚΤΥΠΩΣΗ)
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 10 (ΕΚΤΥΠΩΣΗ)ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 10 (ΕΚΤΥΠΩΣΗ)
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 10 (ΕΚΤΥΠΩΣΗ)
 
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 11 (ΕΚΤΥΠΩΣΗ)
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 11 (ΕΚΤΥΠΩΣΗ)ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 11 (ΕΚΤΥΠΩΣΗ)
ΓΛΩΣΣΑ C - ΜΑΘΗΜΑ 11 (ΕΚΤΥΠΩΣΗ)
 

More from Peter Zhou

BMW Pottfolio Dashboard
BMW Pottfolio DashboardBMW Pottfolio Dashboard
BMW Pottfolio DashboardPeter Zhou
 
Example-Project Brief
Example-Project BriefExample-Project Brief
Example-Project BriefPeter Zhou
 
Example-Demand Management
Example-Demand ManagementExample-Demand Management
Example-Demand ManagementPeter Zhou
 
Example-Business Project Sponsor Meeting
Example-Business Project Sponsor MeetingExample-Business Project Sponsor Meeting
Example-Business Project Sponsor MeetingPeter Zhou
 
Quality News Letter -Feb
Quality News Letter -FebQuality News Letter -Feb
Quality News Letter -FebPeter Zhou
 
Reliability GB Project
Reliability GB ProjectReliability GB Project
Reliability GB ProjectPeter Zhou
 
Vestas QPEX Plan
Vestas QPEX PlanVestas QPEX Plan
Vestas QPEX PlanPeter Zhou
 
Example-PSO SUMMARY REPORT
Example-PSO SUMMARY REPORTExample-PSO SUMMARY REPORT
Example-PSO SUMMARY REPORTPeter Zhou
 
Example-Line Speed Demonstration 08KK
Example-Line Speed Demonstration 08KKExample-Line Speed Demonstration 08KK
Example-Line Speed Demonstration 08KKPeter Zhou
 
8D Sample -JC 19inch Sidewall Crack
8D Sample -JC 19inch Sidewall Crack8D Sample -JC 19inch Sidewall Crack
8D Sample -JC 19inch Sidewall CrackPeter Zhou
 
Example-BB Electronic
Example-BB ElectronicExample-BB Electronic
Example-BB ElectronicPeter Zhou
 
Example -BB Powertrain
Example -BB PowertrainExample -BB Powertrain
Example -BB PowertrainPeter Zhou
 
Scorpion Motor Noise - JE BB (part)-1
Scorpion Motor Noise - JE BB (part)-1Scorpion Motor Noise - JE BB (part)-1
Scorpion Motor Noise - JE BB (part)-1Peter Zhou
 
QPEX Introduction
QPEX IntroductionQPEX Introduction
QPEX IntroductionPeter Zhou
 
Regional Office Presentation_China
Regional Office Presentation_ChinaRegional Office Presentation_China
Regional Office Presentation_ChinaPeter Zhou
 
SF3 CN Project Portfolio Management - Role and Responsibilities
SF3 CN Project Portfolio Management - Role and ResponsibilitiesSF3 CN Project Portfolio Management - Role and Responsibilities
SF3 CN Project Portfolio Management - Role and ResponsibilitiesPeter Zhou
 
DMPEF Revision _2016 March _PEF
DMPEF Revision _2016 March _PEF  DMPEF Revision _2016 March _PEF
DMPEF Revision _2016 March _PEF Peter Zhou
 

More from Peter Zhou (19)

BMW Pottfolio Dashboard
BMW Pottfolio DashboardBMW Pottfolio Dashboard
BMW Pottfolio Dashboard
 
Example-Project Brief
Example-Project BriefExample-Project Brief
Example-Project Brief
 
Example-Demand Management
Example-Demand ManagementExample-Demand Management
Example-Demand Management
 
Example-Business Project Sponsor Meeting
Example-Business Project Sponsor MeetingExample-Business Project Sponsor Meeting
Example-Business Project Sponsor Meeting
 
Quality News Letter -Feb
Quality News Letter -FebQuality News Letter -Feb
Quality News Letter -Feb
 
COQ-Vestas
COQ-VestasCOQ-Vestas
COQ-Vestas
 
Reliability GB Project
Reliability GB ProjectReliability GB Project
Reliability GB Project
 
Vestas QPEX Plan
Vestas QPEX PlanVestas QPEX Plan
Vestas QPEX Plan
 
Certification
CertificationCertification
Certification
 
Example-PSO SUMMARY REPORT
Example-PSO SUMMARY REPORTExample-PSO SUMMARY REPORT
Example-PSO SUMMARY REPORT
 
Example-Line Speed Demonstration 08KK
Example-Line Speed Demonstration 08KKExample-Line Speed Demonstration 08KK
Example-Line Speed Demonstration 08KK
 
8D Sample -JC 19inch Sidewall Crack
8D Sample -JC 19inch Sidewall Crack8D Sample -JC 19inch Sidewall Crack
8D Sample -JC 19inch Sidewall Crack
 
Example-BB Electronic
Example-BB ElectronicExample-BB Electronic
Example-BB Electronic
 
Example -BB Powertrain
Example -BB PowertrainExample -BB Powertrain
Example -BB Powertrain
 
Scorpion Motor Noise - JE BB (part)-1
Scorpion Motor Noise - JE BB (part)-1Scorpion Motor Noise - JE BB (part)-1
Scorpion Motor Noise - JE BB (part)-1
 
QPEX Introduction
QPEX IntroductionQPEX Introduction
QPEX Introduction
 
Regional Office Presentation_China
Regional Office Presentation_ChinaRegional Office Presentation_China
Regional Office Presentation_China
 
SF3 CN Project Portfolio Management - Role and Responsibilities
SF3 CN Project Portfolio Management - Role and ResponsibilitiesSF3 CN Project Portfolio Management - Role and Responsibilities
SF3 CN Project Portfolio Management - Role and Responsibilities
 
DMPEF Revision _2016 March _PEF
DMPEF Revision _2016 March _PEF  DMPEF Revision _2016 March _PEF
DMPEF Revision _2016 March _PEF
 

Example - ECIMS KA Clad Noise Issue

  • 1. TAG Transmittal #13380 – KA 17” Chrome Clad Wheel Noise Issue: Customer field reports for 17” chrome clad wheels making a clicking or creaking noise while driving. Noise generated at lower vehicle speeds. Clean point broken from previous TAG #12489 – 1/12/07. TSB completed at dealership to address noise issue. Part number 1BK49TRMAA affected. eCIMS 246977 created to track issue. McKechnie & Prime added as Issue Solvers. Actions: Inspection & Initial Clean Point: • Initiated 3CPR at TNAP / Oakley on 8/29/07. Rejection of 314 wheels out of 364 at Oakley. • 100% certification initiated at McKechnie. 100% failure rate of product tested in-house. Tested initial 150 wheels out of ~1500 wheels. Sorting to continue. • Utilized previously identified sort criteria – hand pressure in vent windows at rim. Test Procedure created/documented and uploaded into eCIMS. • Clean point at Oakley established on 8/30/07. Clean point at sequence # 6122650, VIN # 130246. Product Action has been thru 30 of the 55 wheels in the latest shipment. All have passed. • Additional 100 pc expedited shipment at 5pm on 8/30/07. Passed McKechnie hand pressure sort. Product Action to be on-site to complete hand pressure sort at Oakley. • Freddy Burgess (McKechnie) to provide shipment/production schedule to ensure clean point at Oakley maintained. Plan to include required parts for retrofit operation. Oakley assembled 32 vehicles on 8/30 with non- certified material. Due by COB - 8/30/07. • Mopar stock to be identified. Deb Ziegenfelder to contact Dennis Splitt on available stock. Due on 8/31/07. Root Cause: • Initial review of process parameter data shows assembly process out of specification for RTV volume. Specification calls out 165 +/- 15 cc of RTV. Volumes ranged from mid 80’s to upper 180’s for the timeframe of Jan 12 – Aug 23. • McKechnie produced 200 clad assemblies on 8/29 with process parameters in the required specification for RTV volume. 180 parts passed the pressure test. (Anticipate the other 20 passing the pressure test after the proper cure time of 24hrs.) • McKechnie confirmed the RTV pattern matches the approved clear clad samples from Jan 07. Digital photos uploaded into eCIMS. • 3 Legged 5 Why being developed. Due by Tues 10am – 9/3. • McKechnie investigating how the RTV volume was adjusted and why. Press pressure also showed deviations from 15, 30 and 50%.
  • 2. Corrective Action: • Production of clad wheel assemblies to the proper process parameters established on 8/29/07. • PCA still to be determined. • Discuss addition of RTV Volume to the part print. • Control Plan not updated for actions implemented in January. Open issue. • Discuss utilization of dock audit with pressure test after 24 hour cure time. LPA needs to review process parameters at the clad assembly process. • Error proofing needs to be implemented at the clad cell. Parts outside of the process tolerance should not have clad applied. Process parameters need to be ‘locked out’.