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Innovation and
Creativity
25th July 2014
If NHS is to survive another 65 years!
• Population is ageing
• Significant increase in people with long
term conditions
• Increased demand and rising costs threaten
financial stability and sustainability of NHS
• Means fundamental changes to how we
deliver and use health care services
If NHS is to survive another 65 years!
‘This is not about unnecessary structural
change, it is about finding ways of doing
things differently, harnessing technology to
fundamentally improve productivity,
putting people in charge of their own
health and care services.....’
If NHS is to survive another 65 years!
‘We are all committed to the
values that underpin the
NHS and we know this new
future cannot be developed
from the top down...’
What do we mean by Innovation
If NHS is to survive another 65 years!
• The NHS must change to survive
• Doing nothing is not an option!
• Funding is unlikely to increase
• Won’t contemplate cutting or
charging for core NHS services
Change quotes…
"If you are doing business today the same way
as you did business yesterday, the chances are
that you won’t be doing business tomorrow"
Peter F Drucker
Today’s business reality…
10 years ago...
Nobody can go back and start a new
beginning but anyone can start today and
make a new ending
Barriers to Innovation
What are some of the
barriers to innovation
that we have
experienced?
Barriers to Innovation
Innovation in action
suggestions per
employee
annually
% ideas
adopted
Ideas
implemented per
employ annually
Innovation in action
suggestions per
employee
annually
% ideas
adopted
Ideas
implemented per
employ annually
0.8
9
Innovation in action
suggestions per
employee
annually
% ideas
adopted
Ideas
implemented per
employ annually
0.8 25
9 85.7
Innovation in action
suggestions per
employee
annually
% ideas
adopted
Ideas
implemented per
employ annually
9 25 0.2
27 85.7 7.7
Innovation in action
suggestions per
employee
annually
% ideas
adopted
Ideas
implemented per
employ annually
9 25 0.2
27 85.7 7.7
75+ 85 63
Innovation in action
2 million
ideas/year
7 million
ideas/year
Minnesota Mining and
Manufacturing Company
Innovation in action
• 50,000 products in
its range
• Sets target of
delivering 1/3rd of its
sales from products
introduced in the last
3 years!
What’s the common
theme in all these businesses?
5 stages in workplace innovation
1. Innovation is random and occasional
2. Organisation attempts to mobilise
involvement
3. High involvement capability is coupled with
strategic goals of the organisation
4. High- involvement produces profit.
Individuals and teams are empowered to
innovate on their own initiative
5. Everyone is involved in experimenting with
new ideas, become a learning organisation
Ask yourself...
How well does our
organisation promote
innovation?
Let’s test our creativity and innovation
Idea fluency
Squares
The classic nine dots problem
The classic nine dots problem
The classic nine dots problem
The classic nine dots problem
Is there really a green circle?
Two Perspectives
Whatever happened to....?
We are living in exponential times!
Types of Innovation
Types of
Innovation
Incremental
Product
innovation
Radical
Product
innovation
Incremental
Business Model
innovation
Radical
Business Model
Innovation
Incremental
Process
Innovation
Radical
Process
innovation
Incremental
Market
innovation
Radical
Market
innovation
Beware of the Paradigm Effect!
How often do you hear...?
The business of paradigms
The business of paradigms
The thinking mechanism
Left
Brain
Right
Brain
The thinking mechanism
Acceptance Finding
Acceptance Finding
Innovation and
Creativity
25th July 2014
Innovation and
Creativity
25th July 2014

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Innovation and creativity in the NHS