Presentation delivered to HFMA Healthcare Financial Management Association Conference 24th January 2013

1. Yorkshire & Humber Branch
Annual Conference
“The New Improved NHS ”
Understanding the Psychology
of Change
24th January 2012

2. Edward de Bono’s 6 Thinking Hats

3. Edward de Bono’s 6 Thinking Hats
Natural Reaction to Change
“What’s there to “ It’s not going to “I’ve got a better
prove it will work?” work” idea”
“How’s it going to “Let’s go for it” “How will it work?”
affect us?”

4. Your personality

5. Transactional Analysis

6. Transactional Analysis
CP
Parent
NP
Adult A
FC
Child
AC

7. Transactional Analysis
Transaction
Ul
te
r io
rt
ra
n sa
ct
io
n

8. Yorkshire & Humber Branch
Annual Conference
“The New Improved NHS ”
Understanding the Psychology
of Change
24th January 2012