This ebook provides an introduction to the content of "Your guide tour of PeopleVox - The warehouse management system for ecommerce fulfilment".

1. Your guided tour of PeopleVox
The warehouse management system built for eCommerce fulfilment
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2. Table of Contents Download
Introduction Part 5: Returns
Part 1: Goods in Part 6: Inventory management
Part 2: Put away Part 7: Stock take
Part 3: Order picking Part 8: Reporting
Part 4: Despatch Part 9: Getting started
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3. Introduction Download
PeopleVox's warehouse management system is built for companies that want to run their
efulfilment like the leading online retailers and third-party logistics companies.
This PeopleVox ebook provides an introduction to the warehouse and order fulfilment process as
they are working every day to deliver eCommerce warehouses a slick operation.
Each of the processes included in this introduction to PeopleVox is accompanied by a one side
overview of the steps involved and the reasons companies put the system in.
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4. Part 1: Goods in Download
Goods in is the process of receiving deliveries into the warehouse and results in you making an
adjustment to your inventory levels to include the new arrivals.
It is common for the goods in process to include a reconciliation of what has been received
against either a pre-advice from the supplier or a purchase order.
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5. Part 2: Put away Download
Put away involves moving inventory that has just been received at goods in and storing it away
in the warehouse.
Successful efulfilment companies are focused on getting new deliveries checked in to stock and
put away as quickly as possible.
This means minimising the distance travelled when putting away by guiding warehouse teams
on the fastest route through the warehouse, finding items of the same SKU (stock keeping
unit), historical storage locations and empty locations for the new inventory.
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6. Part 3: Order picking Download
Order picking is the process of removing inventory from your warehouse against a sales order
that has been placed with you.
Companies in eCommerce are employing different order picking methods to suit the profile of
their sales orders.
The profile of orders for efulfilment is typically defined by whether the orders are from their own
website with multiple line items or are from a marketplaces that more often than not result in
single line item orders.
The key here is to give you the tools efulfilment order picking challenges and the traditional
requirements for direct to store delivery and wholesale orders.
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7. Part 4: Despatch Download
Despatch is the process of preparing the order(s) for delivery.
For eCommerce the majority of despatches involve Packing the order so it is ready to ship and
applying the correct shipping labels so it can be collected by parcel carriers.
It is also common for companies to prepare eCommerce orders to be loaded onto their own fleet
for delivery direct to consumer or to their own stores for in store collection.
Orders for wholesale or for retail store replenishment are usually despatched in pallet loads with
a pallet distributor or through a company's own fleet.
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8. Free download:
"A quick guide to
PeopleVox's
Part 5: Returns Returns"
Returns occur when a customer rejects an order that is delivered to them or the delivery fails.
eCommerce returns vary as a % of sales depending on the type of products sold and the people
who buy them.
If a company sends 1,000 orders a week a minimum of 50 will be returned based on a 5% return
rate, which would be considered exceptionally low in efulfilment.
Returns come with the efulfilment territory so processing them efficiently is critical to success.
Rapidly processing returns is important to ensure customer satisfaction, inventory is available
for resale and the labour costs associated with handling them are minimised.
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9. Part 6: Inventory management
Inventory management is the continual process of managing the location and quantity of
inventory in the warehouse to optimise the use of space and the order fulfilment process.
The aim for retailers is to carry the minimum required inventory to attain the highest rate of
sales possible taking into consideration available space, supply lead times, replenishment,
returns, costs of carrying the inventory and the predicted demand.
Successful inventory management is dependent on accurate inventory figures that your
warehouse team, purchasing, finance and your sales channel managers can rely on.
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10. Part 7: Stock take Download
A stock take is the process during which inventory is counted and a comparison is made to its
existing inventory count.
A decision whether to accept the new inventory figure or reject it and investigate will depend on
the variance between the two inventory figures in value and / or volume.
Regular stock taking is common in eCommerce as companies need to ensure an accurate
inventory is maintained for their sales channels.
The efulfilment companies that operate the best stock take process are doing it less regularly,
more quickly and avoiding any interruption to their order fulfilment rate.
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11. Part 8: Reporting Read more
The reports that you get from your warehouse management system are critical to your
businesses success.
Key reports for our efulfilment Clients include stock valuation, what to reorder, combined sales
by channel and sales order summary.
Each department within an eCommerce company needs different information and no two
companies are the same. Reports can be filtered, searched, edited to give your business the
exact reports it needs.
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12. Part 9: Getting started Download
PeopleVox was founded in part out of the frustrations experienced by the 100,000's companies
that have made the commitment to install a warehouse management system.
In the past, getting a warehouse management system live has taken 6-12 months and 100's of
hours of consulting to get right.
PeopleVox are obsessed with providing eCommerce businesses with the tools they need to get
started with a warehouse management system more quickly than has ever been possible.
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13. Learn more about PeopleVox
The warehouse management system built for eCommerce fulfilment
Or request a free order fulfilment evaluation
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